Baptist Primary Care - University

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216 Directions

(904) 737-1171

www.baptistjax.com

4.8 out of 5

4,222 verified ratings

4,222 Ratings, 2,309 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Customer Service and Dr Bartilucci.

May 23, 2026
My physician, nurses, patient care, attention to detail, location.

May 23, 2026
Friendly, professional, clean

May 22, 2026
Dr. Bartilucci took a lot of time talking to me about my life and health issues and sincerely was interested in trying to help me find solutions to what was going on with me.

May 22, 2026
Staff is very welcoming and helpful.

May 22, 2026

May 22, 2026
Doctor wainwright was friendly and professional. The appointment went smoothly and was short and to the point. The doctor's assistant was also courteous and efficient

May 22, 2026
Everything . I get my blood work results before the doctor. I know what I’m going into when I see the doctor. It’s just a really good app..

May 21, 2026
Friendly staff and great doctor

May 20, 2026
The staff at reception, the nurses and doctors are always helpful and provide a great patient experience.

May 20, 2026

May 20, 2026
Love Dr Bartilucci! Best physician😊

May 20, 2026
I like that you can have your bloodwork done there. I like Dr. Bowles

May 20, 2026
The front desk staff are always pleasant. Dr. Bartilucci was wonderful! She wasn't rushed and listened to my issues patiently.

May 19, 2026
Wait time in the waiting room was minimal. Staff is very friendly.

May 18, 2026
Friendly and helpful people working there.

May 18, 2026
Dr Bartilucci

May 16, 2026
Quick, efficient and friendly personnel.

May 16, 2026
Medical assistance people know their job.

May 15, 2026
The staff is nice and I love Dr. Bowles. He explains everything during my visit and answers any questions I have.

May 15, 2026
Clean office and exam rooms. Friendly staff and doctors. short waiting time!

May 15, 2026
Dr Bowles is great!

May 15, 2026
ACCEPTING

May 14, 2026
Everyone is very kind and professional

May 14, 2026
From the check in to check out process. Dr. Bowles is the best. He is always helpful with explaining everything within my appointment. I appreciate everyone within the office. Thank you everyone!

May 14, 2026
The professionalism of the doctors and the staff...hardly keep you waiting to be seen

May 14, 2026
Thank you for your care!

May 14, 2026
Very organized,

May 12, 2026
The staff were friendly and professional. Dr Bowles takes time with his patients and doesn’t appear to be hurrying through the appointment.

May 11, 2026
Dr Bowles is the BEST!! LOVE is nurse and staff!

May 10, 2026
Nice friendly doctors.

May 10, 2026
Location and staff.

May 10, 2026
Everyone is so helpful and courteous. I’ve been going to this office for a long time. I highly recommend this practice

May 8, 2026
Everyone from front office staff to medical staff is very helpful and pleasant.

May 8, 2026
The availability of excellent doctors and support staff.

May 8, 2026
Very clean and organized

May 7, 2026
Great communication. Dr. Bowles, Tamika and staff take excellent care of my medical needs

May 7, 2026

May 7, 2026
Good quick service from the Drs and awesome nursing staff

May 7, 2026
This office has been my Primary Care facility for over 20 years. It is continually improving in friendliness, professionalism, showing respect, cleanliness and efficiency. I get superior treatment and care.

May 6, 2026
Very pleasant and professional staff. My appointment was on time and all questions were answered.

May 6, 2026
I love Dr Darlene Bartilucci. I drive across town, just for her. She takes all the time you need with her. Very thorough. She insisted I see an eye doctor. Yes I needed cataract surgery. She insisted I see a dermatologist. She saw a spot on my shoulder. She changed my diuretic because it will help keep me from losing hair. I love her.

May 6, 2026
The staff are all kind and caring

May 6, 2026
I think Dr Bowles is very personable and he treats you personally. I am seen promptly.

May 6, 2026
The service and my doctor

May 6, 2026
The friendliness of the staff. The wait time is never too long.

May 4, 2026
Dr. Bowles and his staff are always wanting to help. never rush you thru an appt

May 4, 2026
Appointments are on time. Front office staff are always pleasant and professional. My doctor and nurse are knowledgeable and express concern.

May 3, 2026
Nice. Friendly. Convenient. Always answer my questions.

May 3, 2026
Physicians and staff are very professional and courteous