Baptist Primary Care - University
3101 University Boulevard South, Suite 102
Jacksonville, FL 32216 Directions
4.8 out of 5
2,693 verified ratings
2,693 Ratings, 1432 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Luciano Lorenzana, MD
The wait time and the team members' professionalism and courteosness.
May 25, 2025
The staff is very professional and I love my Dr.
May 25, 2025
Friendly staff. Good doctors.
May 25, 2025
Everybody is very nice.The doctors are prompt.I'm in and out of there.Everything.Scheduled o k I like going there
May 25, 2025
Every one is friendly
May 25, 2025
The staff is very nice and professional. Love my Doctor.
May 24, 2025
Easy to talk with any one on the staff. All of them are very helful.
May 24, 2025
They are always friendly and very helpful. Dr. Wainwright doesn't keep you waiting but is always willing to listen and help with any issues.
May 24, 2025
Efficient, friendly!
May 24, 2025
Staff is great efficient friendly. Love Dr Bowles get in get out fairly quickly. 😊
May 23, 2025
Clean, friendly. I didn't feel rushed, was able to ask questions and things were explained to me so that I could understand.
May 23, 2025
Effienct, caring and polite
May 23, 2025
The staff is very pleasant and professional. Dr Bartilucci is the best. She takes time with you and explains everything that you ask her. I'm so very glad I now come to this practice.
May 23, 2025
Quick and efficient
May 23, 2025
Dr. Bowles
May 23, 2025
Dr Bartilucci's medical support and care. Thank you
May 23, 2025
Nice people
May 22, 2025
The staff is very professional and friendly
May 22, 2025
Everything
May 22, 2025
Everything
May 22, 2025
Dr. Richard Bowles
May 22, 2025
People are friendly and tend to be on time. Dr. Wainwright listens.
May 21, 2025
Timely professional exceptional quality service.
May 21, 2025
Excellent office. Provider really took the time to listen and answer all of my questions and options.
May 20, 2025
Everyone in the Office is friendly and very helpful and I thank them
May 19, 2025
Staff is friendly. Dr is excellent
May 19, 2025
Very professional and polite. Nice people. Thanks for everything.
May 19, 2025
Always get me in promptly and wait time is not long and they treat me with respect. Friendly Staff and Dr. Bowles is great.
May 19, 2025
Service
May 18, 2025
My experience with this office is always a good.
May 17, 2025
Friendly atmosphere. Everyone is helpful in getting the assistance you need from the desk staff to the nurse assistant.
May 17, 2025
The friendly staff, that works with the patients, and the knowledgeable Doctors and technicians.
May 17, 2025
Staff was professional respectful kind helpful.
May 17, 2025
Dr. Bowles is great, listens to and address any concerns. Friendly and professional, takes the time during exams and reviewing labs to explain any questions. Staff is welcoming and efficient.
May 16, 2025
Very trustworthy and thorough
May 16, 2025
Professional and friendly service.
May 16, 2025
Dr. Bowles is the best!
May 16, 2025
Dr. Bartilucci and staff!!!
May 15, 2025
Everyone is always professional, kind, helpful & attentive to my needs & questions. Dr. Bowles is very thorough and explains all blood work or test results very accurately. We drive from Lake City to Jacksonville for appointments & will continue to do so.
May 15, 2025
The staff at the office are always friendly and welcoming, making each visit comfortable. Dr. Bartilucci truly takes her time during appointments, never making you feel rushed. You can tell she genuinely cares about her patients and their well-being.
May 15, 2025
Satisfied with the care I have received
May 15, 2025
The office was clean, check in/check out process was easy. Convenient from my home and job.
May 15, 2025
On time
Friendly
May 15, 2025
Greatest
May 15, 2025
The Office is clean and well maintained and organized. The staff are friendly and knowledgeable. Very helpful. My Doctor listens to me and takes time with me, I don’t feel rushed or ignored. I leave feeling heard and knowing a plan for my health.
May 15, 2025
Dr. Bowles, Whistina and the staff are wonderful!!! Very organized.
May 15, 2025
Everyone is so nice! Dr [last name], NP Amy Burrell and our wonderful MA Barbara are just the best...... compassionate, caring and very attentive. Can't say enough great things about the office.
May 15, 2025
Dr Lorenzana is the best so attentive takes care of all my needs referrals and everything he is the best. That's why I have been coming there for 40 years first Dr [last name] then Dr Lorenzana filled in and took over excellent not enough words to describe him he's the best
Thank you so nuch
May 15, 2025
Dr Bartilucci is amazing. She takes the time to listen to her patients and is invested in their care. Her assistant was great. I had to receive two shots, and they were painless. Excellent technique.
May 15, 2025
Been going there for years …I’m used to the office