Baptist Primary Care - University
3101 University Boulevard South, Suite 102
Jacksonville, FL 32216 Directions
4.8 out of 5
4,577 verified ratings
4,577 Ratings, 2,516 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Darlene Bartilucci, MD
I have been a patient of Dr Bartilucci sine she began practicing. I think she is wonderful and the staff is fantastic .They remember my name and always greet me by name .I feel like a guest instead of a patient. Everyone there is wonderful.
Aug 22, 2026
Very friendly and efficient !
Aug 22, 2026
professionalism and customer service oriented.
Dr was very good and listened to me.
Aug 22, 2026
Dr Bartilucci is the best doctor I’ve ever seen!! She listens carefully and makes sure my needs are met. She and her staff are always cheerful and kind. There is no better place!!!
Aug 22, 2026
Everyone is so friendly and helpful. Dr. Wainwright does an excellent job very kind and sensitive to my needs.
Aug 21, 2026
everyone is very professional and nice at the same time
Aug 21, 2026
Our doctor is very knowledgeable and the staff is great, including "Ms [last name]"
Aug 21, 2026
Efficient, professional, and friendly.
Aug 21, 2026
Very nice thank you
Aug 21, 2026
Friendliness of staff and doctor. Answering all my questions and quick responsiveness to all my needs including referrals.
Aug 21, 2026
Dr & nurse are very caring & attentive.
Aug 21, 2026
Staff is friendly and gets me in quickly
Aug 20, 2026
Very nice people
Aug 20, 2026
Cleanliness and Professionalism of staff. Doctor saw me right at my appointment time.
Aug 20, 2026
easy check in, doctor and his assistant are great
Aug 20, 2026
Everyone in the office are not only professional but very kind and treat you like a human being not just a patient. They are compassionate and just a joy to be around.
Aug 20, 2026
THE STAFF IS ALWAYS FRIENDLY AND EFFICIENT.
DR. BOWLES IS THOROUGH AND AND WILLING TO LISTEN TO MY OBSERVATIONS AND CONCERNS.
Aug 19, 2026
Very professional and courteous staff
Aug 19, 2026
All the medical staff are very friendly & my Family Physician Dr L. Lorenzana and all his nursing assistants.
Aug 19, 2026
Accessible. Friendly, welcoming staff. Efficient.
Aug 19, 2026
Pilite
Aug 18, 2026
Cheerful, caring and professional.
Aug 17, 2026
everyone was very professional and kind
Aug 16, 2026
Close to home
Aug 15, 2026
Friendly professional people caring knowledgeable doctor
Aug 15, 2026
Dr. Bowles is Terrific - he is caring, knowledgeable and thorough.
Other Staff not always attentive - especially when checking in for an appointment
Aug 14, 2026
Excellent Healthcare. Caring professionals. Thank you for taking such good care of me!
Aug 14, 2026
Friendly staff
Dr. "B" is great
Aug 14, 2026
Dr. Bowles and his staff are top notch caregivers. They are friendly, caring and knowledgeable. I trust them fully with my healthcare.
Aug 14, 2026
Friendly, knowledgeable and caring.
Aug 14, 2026
They have a great staff
Dr. Harvey is great.
Aug 14, 2026
Efficient and professional
Aug 13, 2026
the whole area is very nice
Aug 13, 2026
All of the staff is friendly.
Aug 13, 2026
Close and very good
Aug 12, 2026
My doctor is very thorough
Aug 12, 2026
Friendly- clean - easy to get an appointment - good doctors
Aug 12, 2026
Dr. Bartilucci. She truly listens. Her level of knowledge and expertise is remarkable. She is the best primary care anyone could ask for.
Aug 12, 2026
Friendliness and helpfulness of all staff and medical personnel
Aug 12, 2026
On time appointments, great doctors and staff
Aug 12, 2026
It's always clean and the staff are professional.
Aug 9, 2026
Friendly staff, clean, appointments are on time and my primary care is the best (Bowles).
Aug 8, 2026
First of all every single one of your staff members are the best and all categories the doctors are superb to me the all kind and loving like a family member or a mother or a grandmother would be to me they treat me like family and that makes me comfortable to talk and they help me calm down when I'm upset instead of letting me out while I'm upset and lots of wreck on the way home they always hit me calm at the end of my appointments I lnd ways I didn't think was possible for a doctor I'm done some with my doctor before them they too were just as wonderful but now I have Dr Lorenzana and he has been much better than anyone else has ever been in my life I'm so glad you have him working for you gives me an advantage thank you so much for having him as an employee for you and as a friend for me may God bless all of us and especially in the ways that we need it the most stay safe and be good love ❣️🥰🥳👌🤞🙏💋🧑⚕️💖🤯
Aug 7, 2026
Clean, staff is nice and professional. My Dr is cool and I can talk to her with no problem
Aug 7, 2026
The physicians and the staff are incredible and will do anything to help the patient.
Aug 7, 2026
The staff after the doctors atmosphere they just care. It’s a great office.
Aug 7, 2026
People are very professional and friendly
Aug 7, 2026
The staff is very professional and caring. I noticed whilst I was waiting to see the doctor, how good they were with helping the people that were in the office to have lab work done or to see the doctor.
Aug 7, 2026
My doctor, the staff & the cleanliness of the office.
Aug 5, 2026
Very efficient and very friendly people