Baptist Primary Care - University
3101 University Boulevard South, Suite 102
Jacksonville, FL 32216 Directions
4.8 out of 5
3,132 verified ratings
3,132 Ratings, 1693 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Luciano Lorenzana, MD
no long waiting
Sep 27, 2025
Everything!
Dr. Ginart is a very special and caring doctor. She explains everything so you can understand it. She is interest in my needs. She is very special to me.
The whole staff are so friendly and caring. They make me feel like I am coming home.
I am so grateful and thankful to have Baptist Primary Care-University as my doctor.
Sep 27, 2025
A patient since 1997 -very satisfied, confident , and pleased with the care. Remodeling and updates to the office are pleasant.
Sep 27, 2025
Always friendly
Sep 27, 2025
Clean office and friendly staff… Angela has been at the front desk as long as I can remember and is always smiling and working hard!
Sep 27, 2025
Appears to be effective and efficient in layout. Staff is competent.
Sep 26, 2025
Friendly staff, professional doctors that listen and cares about you as a person and explains so you understand what might be going on with your health and why you take medication that you are given.
Sep 26, 2025
Well organized, neat
Sep 26, 2025
There seems to have been numerous changes in personnel for the office. Dr. Bartilucci however is still there and she's great.
Sep 26, 2025
Great Doctors and great staff.
Sep 25, 2025
The doctor. Dr. Bartilucci is the best. She is thorough, professional, knowledgeable and caring.
Sep 25, 2025
Dr. Darlene Bartilucci. Simply the best of the best.
Sep 25, 2025
They are efficient while being friendly. In particular my provide Dr. Bowles is a great doctor who always listens and cares about his patients.
Sep 25, 2025
Everyone
Sep 23, 2025
The staff of professional and friendly. Space is clean.
Sep 23, 2025
Friendly and efficient! Always pleased with Dr. Bartilucci! She is thorough and caring!
Sep 23, 2025
Always great service and caring people.
Sep 22, 2025
Everyone is extremely friendly and helpful. They listen to you and assist.
Sep 22, 2025
always friendly and professional
Sep 21, 2025
Dr Bowles is the best physician I have had in the last few years. He always answers questions promptly and is always available to review any concerns I have.
Sep 21, 2025
Dr Bartilucci and her team really care about their patients
Sep 21, 2025
Everything, particularly Dr Bartilucci
Sep 21, 2025
Very professional. Was impressed by Dr. and staff.
Sep 21, 2025
Ladies at check in/out are very friendly and helpful.
Nurses are professional and kind.
Doctor and PA’s LISTEN, make suggestions and talk to you as if you were a person.
I go to the Doctor -I appreciate him treating me with respect and explaining things in a manner I can understand.
Sep 20, 2025
I got an appointment when I needed it. Everything went smoothly.
Sep 20, 2025
Everything. The staff is wonderful. Dr. Bartilucci is amazing.
Sep 20, 2025
Professional, clean,friendly
Sep 19, 2025
I been going there a long time Staff is great
Sep 19, 2025
Lovely, kind, caring people who listen carefully.
Sep 19, 2025
The staff and the Doctors
Sep 19, 2025
The people are nice and friendly
Sep 18, 2025
Very professional and friendly!
Sep 18, 2025
How helpful and kind you guys are.
Sep 18, 2025
Doctor Wainwright is very professional and never allows me to feel as though I'm a product moving along an assembly line. It's refreshing to encounter a physician who shows such empathy for and interest in his patients.
I wish you could clone him.
Sep 18, 2025
Office staff is very attentive. Dr Wainwright makes eye contact and listens. His nurse is very thorough. Love her personality.
Sep 17, 2025
The best staff ever! They are so patient and professional
Sep 15, 2025
Dr.Bartilucci is great!!
Sep 15, 2025
The staff were friendly, Dr.Ginart was fantastic.
Sep 14, 2025
Doctor includes me in my care. They listen and we work together to solve all issues or concerns.
Sep 13, 2025
Very friendly people who cares
Sep 13, 2025
Everyone is very nice and makes you feel comfortable. Primarily, I've been very happy with Dr. Ginart because she really talks to you and explains th8ngs to you.
Sep 12, 2025
The knowledge, friendliness, and profe
Sep 12, 2025
Front staff are welcoming and communicative. My physician is knowledgeable and I feel comfortable with her decision-making.
Sep 12, 2025
Friendly staff and doctors. Patients treated with respect.
Sep 12, 2025
I totally love my Dr and staff. I think they are and have always been for over 35 years the most professional team in the city. I have recommended them over and over.
Sep 11, 2025
Everyone hlpful, friendly, professional.
Sep 11, 2025
Friendly and professional staff. Office is always clean.
Any questions are answered promptly.
Sep 10, 2025
The staff is friendly, helpful, and professional and makes you feel comfortable and welcome. My doctor always take the time to listen, never feel like I’m being rushed or my time is up and he have to move to the next patient. Everyone is thorough and follow up with what they say they’ll do. They genuinely care about my health and wellbeing.
Sep 8, 2025
The staff is wonderful and although older, the building is easy to get in and out of.
Sep 8, 2025
how Dr. Bowles cares for his patients and his staff