Baptist Primary Care - University
3101 University Boulevard South, Suite 102
Jacksonville, FL 32216 Directions
4.8 out of 5
2,862 verified ratings
2,862 Ratings, 1563 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Amy Burrell, APRN
Everyone from front office to nurses and doctors always friendly and professional.
Jul 27, 2025
I have been a patient for many years. I like the ease of being able to see my Dr without long waits to get an appointment, check in is easy and I am seen in a timely manner. Dr. Lorenzana is very good and provides excellent care. I have recommended this primary care location to several people. Thank you for the quality care.
Jul 27, 2025
Very professional and very knowledgeable
Jul 27, 2025
Convince, they ALWAYS try and work me in or give me a time that is convenient for me. Everyone is friendly and professional
Jul 27, 2025
Great doctors! Attentive staff! Personable! Looks great since the expansion!
Jul 25, 2025
Everything and Everyone is Amazing im so thankful to have ya'll for 40 yrs
Jul 25, 2025
Everything
Jul 25, 2025
All are so friendly
Jul 25, 2025
the doctor
Jul 25, 2025
Dr. Richard Bowles is a fantastic doctor who really cares about the patients.
Jul 25, 2025
Nurse Amy Burrell is always kind, patient and thorough!! She's absolutely amazing!!!
Jul 25, 2025
Dr B is the best. Her new medical assistant was also great.
Jul 25, 2025
on time. Knowledgeable staff
Jul 25, 2025
The front staff is very pleasant and kind. I love the text messages that you receive as reminders and even letting them know that you have arrived. Dr. Bartilucci is very attentive to the whole person. I came in for one thing as being a new patient and walked out with a podiatrist appointment for my foot!
Jul 23, 2025
Knowledgeable doctor. Doctor Bowles is well informed and educated…handles a variety of patient needs with skill and balance.
Jul 23, 2025
Friendly, caring professional staff
Jul 23, 2025
We love Dr Lorenzana and staff
Jul 20, 2025
Doctors listen to my concerns. Staff is friendly and professional.
Jul 19, 2025
Dr Bartilucci does what other doctors don’t, and that’s listen. She is great!!!!
Jul 19, 2025
Clean and friendly atmosphere
Jul 19, 2025
Friendly
Jul 19, 2025
The atmosphere is always great, from the front desk to the back. Everyone is friendly and kind. Dr Wainwright is a great doctor. He always listens and works with me on solutions. All together it's always a great experience
Jul 19, 2025
Caring and friendly staff. Quick check in and short wait time to see the doctor. Ease of getting an appointment and response to portal questions about medical care.
Jul 19, 2025
Dr Bowles
Jul 19, 2025
My primary care Dr Bartilucci.
Jul 19, 2025
The office is clean, staff is great and on time.
Jul 18, 2025
all good
Jul 18, 2025
Friendly staff, excellent doctors.
Jul 18, 2025
Everyone is efficient and pleasant.
Jul 18, 2025
Friendly, clean, personnel so effecent and on time. Office clean and they treat you like you are the only person there. Do not have to wait. If you use the check in that you receive before you get there is nothing to do when you arrive
Jul 17, 2025
On time …and get calls back …
Jul 17, 2025
Great office accommodations. Records are always updated to accurately and correctly diagnose a patient's condition. Dr. Bowles is always prepared to address his patients.
Jul 17, 2025
Staff is helpful and friendly. Office very clean. Appreciate the care my husband and I receive from Dr. Bowles
Jul 17, 2025
Everything from check-in to meeting with the doctor was terrific!!
Jul 17, 2025
I really like they take blood in the office
Jul 17, 2025
Dr Wainwright is so patient and understanding of my issues.
He so understanding and offer suggestions, that may help me.
Jul 17, 2025
Convenient, pleasant, been going to this office for years.
Jul 15, 2025
Very helpful
Jul 15, 2025
Professional
Jul 15, 2025
The doctors are amazing and explains everything to you and actually listens
Jul 14, 2025
Friendly people.
Jul 14, 2025
Fast reliable service
Very professional
Jul 12, 2025
It is conveniently located to my home. I like having my lab work done at the same office. I love Dr. Bowles!
Jul 12, 2025
People at the front desk is really helpful. All the employees are really helpful friendly
Jul 12, 2025
Spacious and clean. I am usually seen within a reasonable amount of time of my appointment. Really love that I can have bloodwork done on site and not have to go to a lab!!!
Jul 12, 2025
Good service and all the staff are accommodating and friendly
Jul 10, 2025
Everyone is professional & also friendly.
Jul 10, 2025
Staff is kind friendly and caring
Jul 10, 2025
Promptness and my Dr doesn't rush me
Jul 8, 2025
Check in was quick and easy. My dad was called back within a few minutes. The Medical Assistant/CNA was friendly and efficient. Dr. Ginart was great! Very attentive and engaged.