Thibodaux Regional Health System - Urology

4.7 out of 5

977 verified ratings

977 Ratings, 238 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Overall patient feedback for Thibodaux Regional Health System - Urology is overwhelmingly positive. Patients frequently praise clear communication, compassionate and thorough providers, and friendly, professional nursing and front‑desk staff. Explanations of conditions, procedures (PSA testing, MRI, biopsy, urodynamics), and follow‑up plans are highlighted as strengths. Several comments note calm, reassuring care during intimate or anxious procedures. A few mentions suggest minor facility cleanliness issues and occasional chilly nurse interactions.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Sep 4, 2026
Was there anything outstanding?
Talking with Dr Simoneaux
What could have been done to improve this visit?
All good

Sep 4, 2026
Was there anything outstanding?
Yes everything was outstanding
What could have been done to improve this visit?
Nothing needs to be done. Very satisfied.

Sep 4, 2026
Was there anything outstanding?
My nurse and staff were excellent- my Dr. cares, couldn’t ask for better than that!!

Aug 28, 2026
Was there anything outstanding?
My wife walked into the clinic without an appointment and was very upset and concerned about my condition. The receptionists were very sympathetic to my issue and immediately sent for the nurses to come talk to me. Maddie(nurse) showed compassion for my concerns and put my concerns to rest. They gave us more understanding about my condition.
What could have been done to improve this visit?
All good.

Aug 27, 2026
Was there anything outstanding?
Outstanding Job by Staff keep up the good work!

Aug 25, 2026
Was there anything outstanding?
Everything was excellent my first time there and Dr Stephanie Hughes really explained everything to me and my daughter she was on speaker phone and Dr Hughes answered her questions and my daughter and I was very satisfied with the answered she gave up looking forward to see her again. Thanks
What could have been done to improve this visit?
Nothing just took so long to see her but im glad I met Dr Hughes

Aug 21, 2026
Was there anything outstanding?
He gave me a lot oof information

Aug 21, 2026
What could have been done to improve this visit?
Visit was perfect

Aug 18, 2026
Was there anything outstanding?
Mrs. Bridget was the best part of my experience. Dr. Thomas was awesome but she really went above and beyond. Very special nurse indeed
What could have been done to improve this visit?
It was just as it needed to be

Aug 7, 2026
Was there anything outstanding?
Outstanding treatment
What could have been done to improve this visit?
All good

Aug 7, 2026
Was there anything outstanding?
Very thorough!! Explained ways I can improve my condition.
What could have been done to improve this visit?
It was all good.

Aug 3, 2026
Was there anything outstanding?
The Dr was courteous and prompt.
What could have been done to improve this visit?
This was a follow up appointment , I have an appointment on September 10 for cystoscope.

Jul 31, 2026
Was there anything outstanding?
Kindness of doctor and staff
What could have been done to improve this visit?
They did a wonderful job. My stress was gone

Jul 31, 2026
Was there anything outstanding?
Great Doctor!
What could have been done to improve this visit?
All good

Jul 27, 2026
Was there anything outstanding?
Was very pleased with my visit and the Dr. And the staff were wonderful
What could have been done to improve this visit?
Nothing was very happy with my visit

Jul 24, 2026
Was there anything outstanding?
Great service from the Doctor and staff team!!
What could have been done to improve this visit?
Nothing everything was great!

Jul 21, 2026
Was there anything outstanding?
All staff was exceptionally professional. They are caring and understanding of your well-being. They go above & beyond. Dr. Hughes was phenomenal in all aspects of her doctrine
What could have been done to improve this visit?
It all goes very well

Jul 20, 2026
Was there anything outstanding?
Gave good instructions and was very friendly
What could have been done to improve this visit?
I was very pleased with my visit

Jul 20, 2026
Was there anything outstanding?
Felt that she cared about my medical situation

Jul 20, 2026
Was there anything outstanding?
Everything about my visit was outstanding. The dr and staff made me feel comfortable about my examination. I neglect going for exams because I feel uncomfortable about my body, but I felt very comfortable about their professionalism. Thank you. I wish all doctors and staff made you feel at ease like that
What could have been done to improve this visit?
Not a thing

Jul 17, 2026
Was there anything outstanding?
Dr Simoneaux and his staff are top- notchh

Jul 17, 2026
Was there anything outstanding?
Very good
What could have been done to improve this visit?
It very good

Jul 17, 2026
Was there anything outstanding?
Very comfortable.

Jul 14, 2026
Was there anything outstanding?
Very caring , knowledgeable and informative about upcoming procedures Staff is also caring and knowledgeable, going beyond what is expected

Jul 13, 2026
Was there anything outstanding?
The friendliness and great service!! I was treated very very well.

Jul 11, 2026
Was there anything outstanding?
Very friendly got to the point use, rational, thinking to resolve a problem
What could have been done to improve this visit?
Every thing was fine

Jun 30, 2026
Was there anything outstanding?
Dr.Hughes is always informative engaging honest and passionate about her patients from Day one her Energy about my mother has been a blessing and positive one She goes above and beyond for her patients and that’s a relief for families to have in this climate BED SIDE MANNER ARE VERY IMPORTANT AND NEEDED IN CARING FOR YOUR LOVE ONE(s) when you have a Doctor that loves and is equipped to assist you there’s really no words you can use BUT THANK GOD AND THANK YOU
What could have been done to improve this visit?
Nothing on The Doctors visits end No complaints or concerns on my end

Jun 29, 2026
Was there anything outstanding?
Everyone are very professional & caring
What could have been done to improve this visit?
Nothing. Everything was great

Jun 29, 2026
Was there anything outstanding?
Nope, keep doing what your doing because it’s working Thanks Doc and Staff👍
What could have been done to improve this visit?
Nada

Jun 29, 2026
Was there anything outstanding?
I found Dr. Hughes was friendly and was comfortable to talk to. The clinic was clean and tidy and the staff was courteous.

Jun 27, 2026
Was there anything outstanding?
Great doctor and staff thanks
What could have been done to improve this visit?
Nothing at all

Jun 26, 2026
Very professional, friendly and informative

Jun 26, 2026
Was there anything outstanding?
The appointment was very professional, friendly and informative

Jun 26, 2026
Was there anything outstanding?
The hold staff was very super heroes at everything from the front dest to the nurses in the back the best for sure.
What could have been done to improve this visit?
Nothing they were the best

Jun 24, 2026
Was there anything outstanding?
I am feeling confident at this time for her treatment plan.

Jun 23, 2026
Was there anything outstanding?
Everyone was nice
What could have been done to improve this visit?
It was fine

Jun 23, 2026
Was there anything outstanding?
Everything was ok

Jun 23, 2026
Was there anything outstanding?
So Quick To Take Care Of You! 😁❤️
What could have been done to improve this visit?
Excellent Service

Jun 23, 2026
Was there anything outstanding?
Dr Hughes is very understanding and compassionate. She is very easy to talk to. I love her
What could have been done to improve this visit?
Visit was very easy and she made me very comfortable

Jun 22, 2026
Was there anything outstanding?
Promptness

Jun 20, 2026
Was there anything outstanding?
All good

Jun 19, 2026
Was there anything outstanding?
On time appointment. Attention to my needs and concerns.
What could have been done to improve this visit?
I can't think of anything.

Jun 19, 2026
Was there anything outstanding?
First time I met him & very satisfied with my appointment. Pray rx given me will significantly help my problem.
What could have been done to improve this visit?
Nothing..need to go back in month for follow up. Nice man

Jun 19, 2026
What could have been done to improve this visit?
Nothing, Everything was great.

Jun 19, 2026
Was there anything outstanding?
From beginning to end everyone was on their game… I was Very satisfied from the receptionist at the front door to the team Dr. Hughes has working for her to Dr. Hughes her self !!! Made me feel very comfortable with my situation.. Thank y’all ☺️
What could have been done to improve this visit?
Nothing at all..

Jun 17, 2026
Was there anything outstanding?
Care from all that I was involved with
What could have been done to improve this visit?
Can’t think of anything

Jun 12, 2026
Was there anything outstanding?
Excellent Communicator. Careful to be sure that patient understands all that is discussed. Kind and patient
What could have been done to improve this visit?
No improvement needed.

Jun 12, 2026
Was there anything outstanding?
Dr Hughes and staff did an excellent job!
What could have been done to improve this visit?
Nothing to improve upon.

Jun 11, 2026
Was there anything outstanding?
My visit was great, efficient and thorough. The service was pretty much what was expected.
What could have been done to improve this visit?
Nothing more at this time.

Jun 10, 2026
Was there anything outstanding?
Great
What could have been done to improve this visit?
Every thing was done good