Thibodaux Regional Health System - Neurology
4.8 out of 5
916 verified ratings
916 Ratings, 322 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise compassionate, attentive care from neurologists and nursing staff, noting clear communication, thoroughness, and personalized attention. Staff professionalism and friendliness are frequently highlighted; many say providers listened, explained diagnoses and treatment plans, and made them feel comfortable. Several comments credit effective migraine treatment and symptom improvement. Clinic operations and patient-centered atmosphere also receive favorable mentions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 12, 2026
Derek Neupert, MD
Very nice !
Oct 3, 2026
What could have been done to improve this visit?
The office visit was great thank you and God Bless the doctor and her staff
Oct 3, 2026
Was there anything outstanding?
He really was concerned that I was non compliant with my visits
Oct 3, 2026
What could have been done to improve this visit?
Nothing. I was throughly impressed with the care of the staff (including the receptionist) & doctor.
Oct 2, 2026
Was there anything outstanding?
Everything was outstanding! Can’t think of anything that could’ve been Done better! I understood everything that Dr. Jessica Baity had to say About my care!
Sep 30, 2026
Was there anything outstanding?
Time and the caring of patient
Sep 30, 2026
Was there anything outstanding?
Elisa Dr McKinnies’ assistant. She is amazing and very good at her position. Always same beautiful personality and attitude. Dr McKinnies is such a beautiful human being and so informative. Very professional and compassionate duo🙏🙏🙏🙏 they help you feel so safe
What could have been done to improve this visit?
Not anything, the wellness center and Dr McKinnies’ office runs smoothly. Top tier
Sep 30, 2026
What could have been done to improve this visit?
Nothing it was excellent
Sep 30, 2026
Was there anything outstanding?
I think the outstanding part of my visit was that Dr. McKinnies (and all of her staff) let me say how I was doing on the medication since my last visit. From how the medication was working (or not working), how it was helping (or not) and if anything could be improved. I also did not feel like she was in a hurry to get to the next patient. I felt she was taking the time she needed and gave me the time I needed.
What could have been done to improve this visit?
Nothing I can think of. All of the people I came into contact with are very good at their job.
Sep 30, 2026
Was there anything outstanding?
The Dr was very knowledgeable about my condition. He encouraged me that my problem is probably nothing like a bad disease, though he ordered an MRI to be sure he was correct in what my problem was.
What could have been done to improve this visit?
Nothing. actually. I was treated very well, and understood what he told me.
Sep 22, 2026
Very happy with Dr Huq. He actually listens to my symptoms and complaints and works with me to fix my issues. 1000% happy with his care.
Sep 22, 2026
Was there anything outstanding?
The care they go beyond to explain and make one understand before leaving.
What could have been done to improve this visit?
Nothing it was excellent
Sep 22, 2026
Was there anything outstanding?
I felt as though I was accommodated completely. The office called earlier that day to move my existing appointment to later in the year however, I was concerned about some symptoms I have been experiencing. Not only were they able to see me earlier, but they were able to see me immediately.
What could have been done to improve this visit?
There is nothing that I would expect that was not provided at this appointment.
Sep 22, 2026
Was there anything outstanding?
Everything was excellent from the greeting of the nurse to the talk with Dr Huq. Very happy with care.
What could have been done to improve this visit?
Nothing to improve on
Sep 21, 2026
A GREAT EXPERIENCE, THE STAFF WAS SO HELPFUL AND NICE. DR.HUQ IS A FABULOUS DR. HE EXPLAINED MY TREATMENT IN YERMS I COULD UNDERSTAND. I REALL APPRECIATED THAT. LOVE THE LADIES AND THE DOCTOR. THEY ALL WORKED GREAT TO GET.
Sep 21, 2026
Was there anything outstanding?
THE QUALITY OF CARE AND COMPASSION WAS OUTSTANDI NG EVERYONE IN OFFICE I MEET WENT WAY BEYOND WHAT I WAS USE TO. I LOVE MY DOCTOR AND STAFF TOO
What could have been done to improve this visit?
ABSOLUTELY NOTHING EVERYTHING RU S GREAT
Sep 18, 2026
He listens to you and very friendly
Sep 18, 2026
Was there anything outstanding?
That was the first time I had seen the doctor. He took the time I needed answered all my questions. Very polite. I will definitely let my friends know his kindness and ready to listen to you .
What could have been done to improve this visit?
Everything was great. Please don't change not one single thing.
Sep 18, 2026
Was there anything outstanding?
Everything
Sep 15, 2026
What could have been done to improve this visit?
Everything was very good
Sep 15, 2026
Was there anything outstanding?
I’m so pleased with Dr. Casteigne. Excellent listener, patient..Explained throughly. I highly recommend him
What could have been done to improve this visit?
Not a thing. No improvement needed!
Sep 15, 2026
Was there anything outstanding?
Doctor huq is amazing, and I have already recommended him to my family members. He's just so warm and compassionate. I couldn't say enough good things about him!
What could have been done to improve this visit?
Nothing, it was great!
Sep 14, 2026
Was there anything outstanding?
Nothing I can think of at this time
What could have been done to improve this visit?
Everything was fine
Sep 12, 2026
Was there anything outstanding?
My entire follow up visit was excellent. Everyone was professional, very nice, kindhearted.Dr McKinnies took time to listen at me and explain again the things I should call her for in case there changes in my condition. Very professional.
What could have been done to improve this visit?
Nothing excellent visit.
Sep 11, 2026
Was there anything outstanding?
I've seen other Neurologist But Dr McKinnies was extremely caring,I totally recommend her. I was so happy with my first visit with her I'm blessed to have her in my corner
What could have been done to improve this visit?
Nothing at all very satisfied
Sep 11, 2026
Was there anything outstanding?
dr Mckinnies takes her time with her patients and she explains eververy through cldnt ask for better dcotor one who cares about her patients and not in a rush
Sep 11, 2026
Was there anything outstanding?
I have been seeing Dr Huq since 2022 and he has ALWAYS been an amazing doctor. He is one of the few doctors that makes me feel heard and is willing to step out of his comfort zone to find me the help I need. I have recommended him to many friends and I’m grateful for his services!
Sep 8, 2026
Was there anything outstanding?
Very professional atmosphere. Staff are very friendly
Sep 4, 2026
Was there anything outstanding?
Dr. Casteigne was very up to date in the recent advances in the meds and products available on the market for treatment of Altzimers.
Sep 4, 2026
Was there anything outstanding?
As always nurse Lisa is on top of things. Always with a smile on her face and so very nice and friendly. She’s also a very good listener! Dr Bryce always greets you either a handshake and always ask how you are dong before anything.
Sep 4, 2026
Was there anything outstanding?
The doctor and.ALL his Staff are outstanding people
What could have been done to improve this visit?
Nothing is wrong with them
Sep 4, 2026
Was there anything outstanding?
I was very impressed with the care I received
What could have been done to improve this visit?
It was great already you can't improve on that
Sep 4, 2026
Was there anything outstanding?
her and her staff were amazing and caring. highly recommend DrBaity
Sep 2, 2026
Was there anything outstanding?
I greatly enjoy the friendly environment.
What could have been done to improve this visit?
Nothing. Everything was great as normal.
Sep 1, 2026
Was there anything outstanding?
Yes, everything was perfect
What could have been done to improve this visit?
Not a thing, everything was outstanding
Sep 1, 2026
Was there anything outstanding?
Dr. Derek utilize a high degree of knowledge and care ensuring all medical needs are acknowledged, while giving information understandable to patients.
What could have been done to improve this visit?
Nothing, all issues were addressed.
Aug 31, 2026
Was there anything outstanding?
My visit was good she saw the problem I was having and sent me to the ER I Thank Dr. K and the Lord Soo Much 🙏🏼
What could have been done to improve this visit?
Good Nothing
Aug 31, 2026
Was there anything outstanding?
Everything was great
What could have been done to improve this visit?
Nothing at all
Aug 31, 2026
What could have been done to improve this visit?
I was extremely satisfied with the visit. It could not have been better
Aug 29, 2026
Was there anything outstanding?
Everything was outstanding. Love the doctor and staff.
Aug 28, 2026
What could have been done to improve this visit?
My visit was ABSOLUTELY PERFECT!!!!!
Aug 28, 2026
Was there anything outstanding?
Dr Casteigne always listens to understand concerns. He also explains things in a way you are comfortable with and you understand.
What could have been done to improve this visit?
Nothing, he shows knowledge and concern always.
Aug 28, 2026
Was there anything outstanding?
⭐️⭐️⭐️⭐️⭐️
Aug 28, 2026
Was there anything outstanding?
Honesty
Aug 25, 2026
Was there anything outstanding?
The way he’s scheduled other physicians, therapist, and test I need to take in a timely manner.
What could have been done to improve this visit?
Nothing I was very satisfied. I just want this pain gone.
Aug 24, 2026
Was there anything outstanding?
Doctor and his immediate nurse show their cares for us is very helpful We appreciate it very much
Aug 22, 2026
Was there anything outstanding?
Perfect
Aug 21, 2026
Was there anything outstanding?
He is the best doctor ever he always makes sure that we understand what going on and I’m not the patient my husband is he has dementia, Alzheimer’s and he always asks me if I need anything because of my husbands issues he knows that it not a easy process and I love that about him not to many doctors is going to care about his patients family but he does care about the family just as much as he does for my husband and I’m sure let everybody I see and talk to about him thank you so much for what you’re doing you have a heart and I appreciate your care and support you are the best in my world
What could have been done to improve this visit?
There nothing to improve they doing a wonderful job
Aug 21, 2026
Was there anything outstanding?
Not only did Dr. Huq inform about the treatment that he and the staff would perform at the hospital, he also informed us of what we need to do at home.
What could have been done to improve this visit?
This was a good visit. I don't think there's anything that could have been done to improve the visit.
Aug 21, 2026
Was there anything outstanding?
The doctor and his staff has always been professional throughout my visits to the clinic.
What could have been done to improve this visit?
I was satisfied with the visit