Thibodaux Regional Health System - Neurology
4.8 out of 5
875 verified ratings
875 Ratings, 303 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise compassionate, attentive care from neurologists and nursing staff, noting clear communication, thoroughness, and personalized attention. Staff professionalism and friendliness are frequently highlighted; many say providers listened, explained diagnoses and treatment plans, and made them feel comfortable. Several comments credit effective migraine treatment and symptom improvement. Clinic operations and patient-centered atmosphere also receive favorable mentions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 22, 2026
Derek Neupert, MD
Was there anything outstanding?
Perfect
Aug 21, 2026
Was there anything outstanding?
He is the best doctor ever he always makes sure that we understand what going on and I’m not the patient my husband is he has dementia, Alzheimer’s and he always asks me if I need anything because of my husbands issues he knows that it not a easy process and I love that about him not to many doctors is going to care about his patients family but he does care about the family just as much as he does for my husband and I’m sure let everybody I see and talk to about him thank you so much for what you’re doing you have a heart and I appreciate your care and support you are the best in my world
What could have been done to improve this visit?
There nothing to improve they doing a wonderful job
Aug 21, 2026
Was there anything outstanding?
Not only did Dr. Huq inform about the treatment that he and the staff would perform at the hospital, he also informed us of what we need to do at home.
What could have been done to improve this visit?
This was a good visit. I don't think there's anything that could have been done to improve the visit.
Aug 21, 2026
Was there anything outstanding?
The doctor and his staff has always been professional throughout my visits to the clinic.
What could have been done to improve this visit?
I was satisfied with the visit
Aug 21, 2026
Was there anything outstanding?
Began trying to figure out my diagnoses quickly. Gave me tasks to do at home for thinking skills. Very satisfied.
What could have been done to improve this visit?
The visit was very well structured and organized. Thank you
Aug 21, 2026
Was there anything outstanding?
Dr. Baity and Laci are amazing. Their knowledge and empathy (bedside manner) are beyond expression of my own words. I’ve never had doctors and their assistants that give so much patience, compassion and understanding of what I am going through! Mrs Cathy, the office manager, is also just magical. She is equally involved and compassionate about her patients
Aug 21, 2026
Was there anything outstanding?
Very satisfied with the care and treatment I received at Thibodaux Regional.
What could have been done to improve this visit?
I can't think of anything. My questions were answered and I am satisfied with the care I received.
Aug 18, 2026
A person who care
Aug 18, 2026
Was there anything outstanding?
He is a awesome person who cares about his patients
What could have been done to improve this visit?
I’m satisfied
Aug 15, 2026
What could have been done to improve this visit?
Everything was great !
Aug 14, 2026
What could have been done to improve this visit?
Nothing it wargreat
Aug 10, 2026
Was there anything outstanding?
My Doctor and her staff are excellent with treatment and caring
What could have been done to improve this visit?
All is well ‼️
Aug 7, 2026
Was there anything outstanding?
I just love Dr. Huq. He is very understanding and remembers things that you tell him. Always ask how I am doing as far as family goes.. Shows he's listening!!! That is so important!!
What could have been done to improve this visit?
No complaints
Aug 7, 2026
Was there anything outstanding?
Great
Aug 4, 2026
Was there anything outstanding?
The nurse and doctor were absolutely amazing and so sweet and kind. Having severe anxiety it was nice to see how soft and slow they spoke and explained everything and truly listening to me. I would recommend this clinic and doctor and staff to anyone and everyone and they are absolutely amazing!
What could have been done to improve this visit?
Nothing everything was amazing and great
Aug 4, 2026
Was there anything outstanding?
She talked to you with a way you can understand
What could have been done to improve this visit?
Not a thing
Aug 4, 2026
Was there anything outstanding?
She really made sure i know what was going on with me and she involved me in all the decision making. She really explained to me and i appreciate her for that
Aug 3, 2026
Was there anything outstanding?
Everyone was above and beyond helpful.
Jul 31, 2026
Was there anything outstanding?
Superior courtesy and knowledge
What could have been done to improve this visit?
Excellent visit
Jul 31, 2026
Was there anything outstanding?
Everything was outstanding
What could have been done to improve this visit?
Not a tging
Jul 31, 2026
Was there anything outstanding?
From the minute, we walked in to the exact minute we walked out. Everyone was very courteous and very nice and also so very helpful. We have always received Excellent Care from the staff and especially Dr McKennies. We are very very appreciative for all the care and compassion. They show us.
What could have been done to improve this visit?
Everything was excellent
Jul 31, 2026
Was there anything outstanding?
Very nice and caring her and Elise her assistant
Jul 31, 2026
What could have been done to improve this visit?
Nothing. It was pretty much what I expected out of the visit.
Jul 31, 2026
Was there anything outstanding?
Everyone from Ms. Penny at check in to Dr. Huq himself doing everything they could to make me comfortable and help through first ever injections was simply amazing. I’ve already recommended him to several friends and family members!
Jul 31, 2026
Was there anything outstanding?
The kindness and thoroughness of Dr. Neupert and his staff was outstanding.
What could have been done to improve this visit?
Not a thing.
Jul 31, 2026
Was there anything outstanding?
Great care was taken to adequately explain, in detail, my situation and what the options maybe. Staff was extremely accommodative and friendly and worked with other departments to make appointments as soon as possible for other tests.
Jul 28, 2026
Was there anything outstanding?
On the ay in, while on first floor my feet decided to stop without letting the rest of my body know it was stopping; lol, I fell on floor…I didn’t know so many ppl worked there! Instantly there were numerous employees surrounding me and still others coming to help, with three or more saying don’t get up, a chair is coming. I laughed and got up anyway. Ppl were coming from in rooms where business was being handled; I am impressed! I’m well, it’s not my first. Thanks to all!!!!!!!
What could have been done to improve this visit?
My visit was exceptionally great!
Jul 26, 2026
Was there anything outstanding?
Everyone was very helping and understanding
What could have been done to improve this visit?
Nothing more was needed. They were kind
Jul 24, 2026
Was there anything outstanding?
Dr Huq has taken his time and it has taken awhile to get a cocktail of meds, IV meds, and trigger point infections but after 20 years I finally have a life I can live with migraines…. I am beyond blessed to have Dr Huq in my life. He is so very knowledgeable and professional and I love him. Anyone with migraines as severe as mine needs to have him as your doctor.
Jul 24, 2026
Was there anything outstanding?
Being very warm and nice.
What could have been done to improve this visit?
Not anything I can think of.
Jul 24, 2026
Was there anything outstanding?
Dr Huq greeted me with an attitude that he was genuinely glad to see me.
What could have been done to improve this visit?
Nothing! I didn’t wait long in the waiting room. The attention and care I received was great!
Jul 24, 2026
What could have been done to improve this visit?
Everything was fine as is.
Jul 24, 2026
Was there anything outstanding?
Just good
Jul 21, 2026
Excellent
Jul 21, 2026
Was there anything outstanding?
All good
What could have been done to improve this visit?
I’m good
Jul 21, 2026
Was there anything outstanding?
The time he took explaining
Jul 21, 2026
Was there anything outstanding?
The dr’s smile made my day
What could have been done to improve this visit?
Nothing Everything was done to perfection
Jul 21, 2026
Was there anything outstanding?
Didn't have to wait long. Met Danielle for the 1st time. Very sweet .Dr Tashfin came into the room. Greeted ùs like a gentleman. Felt relaxed. Did what he was supposed to do as a Dr.joked with us. It was nice to laugh .Nice appointment. Thank you 😊
What could have been done to improve this visit?
Nothing really
Jul 17, 2026
Dr. Casteigne is an exceptional Neurologist. He exhibits vast knowledge in his field of practice as well as being a compassionate, well spoken physician. Highly recommended.
Jul 17, 2026
What could have been done to improve this visit?
Nothing at all. I had excellent care! Dr. McKinnies is the absolute best. She explained everything so that I understood. She took her time and listened to me.
Jul 17, 2026
Was there anything outstanding?
The way she listened
Jul 17, 2026
Was there anything outstanding?
Dr. Bryce Casteigne is extremely knowledgeable, professional, and courteous. This is the first Neurologist I feel confident and comfortable with for the past 45 years since I have began having neurological issues.
What could have been done to improve this visit?
I would change nothing.
Jul 17, 2026
Was there anything outstanding?
He is caring and takes time to listen to your concerns.
Jul 17, 2026
Was there anything outstanding?
He is a great neurologist! He always makes sure we understand everything going on
Jul 17, 2026
What could have been done to improve this visit?
Everything was perfect
Jul 14, 2026
DR. Mckinnies personal attentiveness to her patients is the best I have seen. She has a genuine care for those she sees and treats. Her attention to details about her patients holistic health is superior to others I have interacted with. Thanks for showing love to my Mom.
Jul 14, 2026
What could have been done to improve this visit?
Nothing she is a really caring person and doctor and I love visiting her
Jul 14, 2026
Was there anything outstanding?
The doctor and his staff are outstanding. They patiently answered my questions. In particular, I saw the doctor in a timely manner. No long waiting!!
What could have been done to improve this visit?
Nothing comes to mind.
Jul 10, 2026
Was there anything outstanding?
Taking her time and no rush. Her listening skills were excellent. Having 2 strokes I need extra time to get my thoughts out there,, to be understood.
Jul 10, 2026
Was there anything outstanding?
Listening to the family and caring about their feelings
What could have been done to improve this visit?
I think they did their best