Thibodaux Regional Health System - Cancer Institute
4.7 out of 5
1,388 verified ratings
1,388 Ratings, 364 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients express strong appreciation for Thibodaux Regional Health System - Cancer Institute’s compassionate, professional, and highly skilled team. Many highlight clear communication, thorough explanations, and feeling listened to by physicians and nurse practitioners. Staff friendliness, teamwork, and a family-like atmosphere recur, as does satisfaction with facility cleanliness and coordinated care. Several comments call specific clinicians outstanding and credit the center with excellent cancer care close to home.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 24, 2026
Gerardo Arias, MD
Was there anything outstanding?
Since first stepping in to this facility I have felt nothing less than care, compassion and courteousness from everyone at each and every visit.
Jul 24, 2026
Was there anything outstanding?
Dr Scott Hebert is well aware of the previous situation at the cancer center and he has been wonderful at hearing our concerns and going above and beyond. I would recommend him at a general oncologist to anyone
What could have been done to improve this visit?
Noting
Jul 24, 2026
Was there anything outstanding?
I love the openness of the facility and all the natural light Yesterday my visit went smoothly with minimal wait time. When you are ill and anxious a long wait time can be a torture. I DID NOT have that issue yesterday. Thank you God!!!
What could have been done to improve this visit?
Can’t think of anything other than the miracle we are all praying for!!!
Jul 24, 2026
Was there anything outstanding?
I explained to Dr Hebert that I had to get back to work and he quickly sent me to get my bloodwork. He definitely gets an A+
Jul 24, 2026
Was there anything outstanding?
I was terrified of the unknown, Nurse Jackie ( ) and staff Sonia ( ) listened to my concerns and assured me that I was in the best hands. I’m thankful for them. Dr. Hebert sealed the deal and promised He would take care of my needs.
Jul 21, 2026
Was there anything outstanding?
The best doctor you can ever have, when going through a struggle
Jul 21, 2026
Was there anything outstanding?
I’m at Demi for the first time and she was very nice. She took her time doing my vitals and getting me comfortable in my room. Of course, Dr. Arias takes his time and explains everything pertaining to my care.
What could have been done to improve this visit?
Everything was done very well
Jul 20, 2026
Was there anything outstanding?
So very thankful that we have these doctors and staff within our reach. I couldn’t be better treated than I am at the cancer center thanks to all. Don’t change anything
What could have been done to improve this visit?
When something is perfect you just need to keep it as it is
Jul 20, 2026
What could have been done to improve this visit?
I was left healing informed and comfortable in regard to my reasons for seeing Dr. Udhrain. Everything about the experience was professional and complete. I’m very grateful for their care.
Jul 18, 2026
Was there anything outstanding?
Nurse Lauren on the chemo floor is amazing. Usually when they put the IV in my hand I feel it and it hurts but when she did my IV I didn't even know that she was finished with it because that is the first time I've ever had an IV in my hand and did not feel it. I hope that I get her for my last three treatments.
Jul 18, 2026
What could have been done to improve this visit?
Nothing, I feel like everything went well
Jul 17, 2026
Was there anything outstanding?
Very quick service for lab, doctor exam and port flush.
What could have been done to improve this visit?
Nothing.
Jul 17, 2026
Was there anything outstanding?
Everything about about my visit was excellent
What could have been done to improve this visit?
Nothing everything was excellent
Jul 17, 2026
What could have been done to improve this visit?
No5hing - excellent service
Jul 14, 2026
Was there anything outstanding?
Nope, all good
What could have been done to improve this visit?
Not a thing
Jul 13, 2026
What could have been done to improve this visit?
GREAT DOCTOR! MAKES YOU FEEL LIKE HE REALY CARES .
Jul 13, 2026
Was there anything outstanding?
Great staff
Jul 10, 2026
Was there anything outstanding?
Everything
What could have been done to improve this visit?
Faster visit
Jul 9, 2026
Was there anything outstanding?
I have always had a very good experience with everyone at the cancer center.
What could have been done to improve this visit?
Nothing.
Jul 6, 2026
Was there anything outstanding?
The whole visit was outstanding he’s the best
What could have been done to improve this visit?
Nothing everything was excellent
Jul 6, 2026
Was there anything outstanding?
I have never had a bad experience or visit at your facility, I took my husband there for several years. Everyone treated him and I with the upmost care thank you Rita Bellanger.
What could have been done to improve this visit?
Nothing everything was perfect thanks❤️
Jun 29, 2026
Was there anything outstanding?
I love ❤️ every one at Thibodaux Regional Cancer Institute everyone is so happy makes me feel so loved when I go I don’t worry about anything I am relaxed I would like to Thank Everyone who works there from the time I walked in tell the time I leave I know I am in the best care ever Love ❤️ everyone and Thanks 🙏 for all of you may God Bless Everyone at Thibodaux Regional Cancer Institute ❤️❤️❤️🙏🙏🙏
What could have been done to improve this visit?
Nothing at all Love ❤️ you
Jun 29, 2026
What could have been done to improve this visit?
It was all satisfactory. We were very pleased.
Jun 26, 2026
Was there anything outstanding?
Dr and Staff are very good Keep up the good work
What could have been done to improve this visit?
Keep up the good work
Jun 26, 2026
What could have been done to improve this visit?
Everything was done perfectly.
Jun 26, 2026
Was there anything outstanding?
Everyone we met was so friendly and made conversation with us. Very good experience
Jun 26, 2026
What could have been done to improve this visit?
Doctor was great at explaining thugs for the test I took. He took his time he did not rush in and out. He is an excellent Doctor. The staff were all very friendly and kind.
Jun 26, 2026
Was there anything outstanding?
Every time I go everyone is always so friendly! I feel very blessed to have Dr. U as my doctor!
What could have been done to improve this visit?
Nothing!
Jun 26, 2026
Was there anything outstanding?
Good friendly people helping people to get better.
What could have been done to improve this visit?
Keep doing what you do everyday.
Jun 22, 2026
Was there anything outstanding?
Excellence, this is why I will always choose Thibodaux Regional for all of my medical needs and will always recommend.
What could have been done to improve this visit?
Nothing everything went smooth and the visits are always handled beautifully.
Jun 22, 2026
Was there anything outstanding?
Everyone (nurses, doctor, and staff) were really nice and helpful with any questions I had.
Jun 20, 2026
Was there anything outstanding?
Everything was exceptional. Everything is always so kind and nice. Would always highly recommend to everyone.
What could have been done to improve this visit?
Nothing, always great visit
Jun 19, 2026
Was there anything outstanding?
A great place for your health needs best in medical. Care and understanding .
What could have been done to improve this visit?
Not one thing period
Jun 19, 2026
Was there anything outstanding?
The nurse make you feel at home
What could have been done to improve this visit?
Not a thing it was a good visit
Jun 19, 2026
Was there anything outstanding?
The treatments, Dr. Udhrain, the nurses, the staff, the building, the cleanliness everything is always outstanding each time I go.
What could have been done to improve this visit?
Nothing, It is perfect the way it is.
Jun 19, 2026
Was there anything outstanding?
Very caring
What could have been done to improve this visit?
Not a thing
Jun 19, 2026
Was there anything outstanding?
Dr. Hebert didn’t rush at all. I appreciate this.
What could have been done to improve this visit?
Not a thing
Jun 19, 2026
What could have been done to improve this visit?
Nothing it was excellent
Jun 19, 2026
Was there anything outstanding?
Everyone on the staff are very professional, courteous and compassionate.
What could have been done to improve this visit?
I don’t think anything could be done to improve the visit, I have been well satisfied.
Jun 17, 2026
Was there anything outstanding?
Dr.Udhrain is one of the most caring g and considerate doctors I've ever been a patient of. He listens well, explains things clearly and understandably. He is always friendly and I would recommend him to anyone who needs care in his fields to go to him. Also, the rest of the staff are friendly and welcoming as well.
What could have been done to improve this visit?
I can't think of anything that could be done better.
Jun 17, 2026
Was there anything outstanding?
Courtney in Chemo spotted possible area with blood clots prior to injection for IV. She callled my Doctor and got further verification done. She did the right rhing. Sent me back to Dr. Hebert, he ordered ultra sound test and it was confirmed blood clots but in small veins. It could have easily been in a large vein and her acrion would have saved my life. She refised to go any further until Dr got involved. She is an excellent nurse and did the right thing regardless of the time involved to possibly save a life. Thank God for her! She is an excellent nurse!!!
What could have been done to improve this visit?
Mothing could have made it better. Courtney made it better. Thib Reg is blessed to have nurses such as her, and you do throughout the Chemo floor and in other areas.
Jun 17, 2026
Was there anything outstanding?
Dr.Hebert has been detrimental to me in the care I needed for Breast Cancer. He and Ms. Sonja and all of the staff were and still is exemplary. I definitely would recommend Dr Hebert and the Cancer Center of Thibodaux..
What could have been done to improve this visit?
Nothing!
Jun 16, 2026
What could have been done to improve this visit?
Nothing it was so nice they put me at ease with their care
Jun 15, 2026
Was there anything outstanding?
The doctor is easy to talk too. He respects me as a human being. I don’t feel like just another person. Very hard to find in a doctor.
What could have been done to improve this visit?
Not a thing
Jun 14, 2026
Was there anything outstanding?
All my questions were answered and additional information presented by Dr. Arias relative to my illness. I highly appreciate Dr.Arias and his staff.
What could have been done to improve this visit?
I actually cannot think of anything additional at the moment. Thanks for asking.
Jun 13, 2026
What could have been done to improve this visit?
Nothing, everything was great.
Jun 13, 2026
Was there anything outstanding?
I was impressed by the curtesy and friendliness of the staff. Dr Dang made me feel very comfortable.
What could have been done to improve this visit?
I was fine with everything.
Jun 13, 2026
Was there anything outstanding?
Making me feel comfortable and important.
What could have been done to improve this visit?
Ice cream cone..lol
Jun 13, 2026
Was there anything outstanding?
100
Jun 12, 2026
Was there anything outstanding?
Dr. S Hebert saw me as a new pt for a serious condition and he immediately recognized the urgency and gave me the help that I didn’t receive at Ochsners main campus a week before. He listened and went above and beyond calling other specialists while I was in his office to collaborate an admission to the hospital and I had a potentially life saving surgery just a couple of hours later. I am so thankful that God sent me to him.