Baptist Primary Care - Tapestry Park
4844 Deer Lake Drive West, Suite 1
Jacksonville, FL 32246 Directions
4.8 out of 5
1,035 verified ratings
1,035 Ratings, 504 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
LONGACRE, VANESSA V.
Quick and efficient check in and processing. Professional, friendly and helpful staff. Meets all of my needs. Great work!
Sep 28, 2025
Everyone is very friendly and helpful
Sep 27, 2025
Clean professional. Doctor Whitley is very caring and takes her time to listen and explain options.
Sep 27, 2025
Outstanding service from all.
Sep 27, 2025
The incredibly kind and patient staff!!
Sep 27, 2025
Ease of making appointments and being seen quickly. Staff and Doctor are amazing. Friendly, supportive and knowledgeable.
Sep 27, 2025
Clean
Sep 26, 2025
The people are personable and I feel like the dr listens to my questions and concerns.
Sep 25, 2025
Everyone was so nice and considerate and personable!
Sep 25, 2025
This office is led by kind people. Doctor Mallory Whitley talked to me in a professional way; she answered all my questions. Office is clean and quiet.
Sep 25, 2025
Quiet, uncrowded, pleasant staff
Sep 19, 2025
Great office and people
Sep 19, 2025
Everything
Sep 19, 2025
The office was clean and organized.
Sep 18, 2025
Staff
Sep 18, 2025
I love my doctor Prostrollo. The staff is wonderful and friendly. Very professional. Appointments are easily scheduled or changed. Have a great sense of humor and always seem to be in a great mood.
Sep 18, 2025
Organized and friendly
Sep 18, 2025
The location is convenient for me, and the staff and medical professionals are very courteous and professional.
Sep 18, 2025
Friendly and knowledgeable people…
Sep 17, 2025
I was very pleased with the service that I received while at my new patient appointment with Dr. Whitley.
Dr. Whitley was attentive to all of my medical questions and concerns. She displayed outstanding service!
I was impressed with the service from all staff members! I would highly recommend this office if you are looking for a new pcp!
Sep 14, 2025
Courteous and responsive staff. Clean spaces. Good follow up on requests, lab orders, etc.
Sep 13, 2025
Convenient location, well kept facilities, quiet and restful atmosphere, competent and friendly staff
Sep 13, 2025
Ease, comfort, polite, friendly and they care about you.
Sep 12, 2025
Staff and efficiency of the office.
Sep 11, 2025
The staff there are friendly, kind, patient and understanding
Sep 11, 2025
The reception team Re very profesioonal and always ready to help!
Sep 6, 2025
Clean and friendly
Aug 31, 2025
Lovely staff.
Very clean throughout
Clear communication
Dr. Whitley explained things clearly.
Aug 28, 2025
Facility is very clean and all stuff is super nice !
Aug 28, 2025
Jennifer and Dr. Prostrollo do an excellent job.
Aug 25, 2025
Clean and professional
Aug 24, 2025
Clean, friendly staff and everyone treats you like family
Aug 23, 2025
Always nice and efficient at every visit.
Aug 23, 2025
Doctor and nurse were very personable, and went over every single concern I had.
Aug 23, 2025
Very professional and friendly.
Aug 21, 2025
Courteous, Professional, Caring, Knowledgeable. The staff communicates with you.
Aug 20, 2025
Easy check in.
Aug 19, 2025
On time
Aug 18, 2025
Virtual appt.
Aug 18, 2025
Dr. Harris and Kathy
Aug 18, 2025
The front office staff was approachable, pleasant, and helpful. Dr. Whitley is delightful and took the time to chat with me to get to know me and go over my health-related concerns.
Aug 17, 2025
Easy access
Aug 16, 2025
Great people and Drs.
Aug 16, 2025
Knowledgeable friendly responsive
Aug 16, 2025
Great Dr and Staff
Aug 16, 2025
Both Dr. Prostrollo and Jennifer (her medical assistant) are excellent and very nice! There is little to no wait for my appointment.
Aug 16, 2025
The wonderful Doctors, and staff.
Aug 16, 2025
Short wait time and excellent physicians
Aug 13, 2025
Always a positive experience with this office.
Aug 13, 2025
Convenience, staff is nice