Baptist Primary Care - Tapestry Park
4844 Deer Lake Drive West, Suite 1
Jacksonville, FL 32246 Directions
4.8 out of 5
1,633 verified ratings
1,633 Ratings, 828 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
GONZALEZ, LISA STEVENS
Convenient, friendly & professional
Jul 24, 2026
Very pleasant team
Jul 24, 2026
Staff is friendly and efficient. Doctors/Nurses very helpful and knowledgeable.
Jul 24, 2026
Very efficient, informative and caring team.
Jul 24, 2026
The office is extremely efficient and Dr Prostrollo is amazing.
Jul 23, 2026
Dr. Whitley and the whole office staff was so lovely. I felt heard and comfortable with asking all my questions.
Jul 22, 2026
EVERYONE is soo friendly and We just love Dr.Whitley!
Jul 22, 2026
Professional courteous and respectful
Jul 20, 2026
Staff very friendly and Dr. Whitley very knowledgeable and professional.
Jul 19, 2026
Friendly and helpful
Jul 18, 2026
I was called back for my appointment on time, and everyone was very kind and caring.
Jul 18, 2026
Friendly staff, great Doctors!
Jul 17, 2026
Timely response to my inquiry through the portal and swiftly scheduled appointment to address health concerns
Jul 17, 2026
Dr. M.Whitley is a awesome doctor, she's caring and informative. I recommend her every chance i get! The staff is awesome!
Jul 17, 2026
Always show me respect and genuine care for my health.
Jul 16, 2026
Love my Provider, staff office is always clean . Love it!!!
Jul 16, 2026
Waa the best experience wit a Dr. I've ever had.
Jul 15, 2026
Convenient, professional, clean, appointment on time.
Jul 15, 2026
Polite, efficient. Listen well.
Jul 15, 2026
Very friendly remembers who the patients are and everybody is helpful
Jul 12, 2026
Everyone is very friendly.
Jul 12, 2026
Convenient location to my home, professional care by the entire staff, especially my doctor (Doctor Whitley) & her team.
Jul 11, 2026
Friendly, caring staff. Conveniently located.
Jul 11, 2026
Friendly, helpful, professional,
Jul 11, 2026
The office runs like clockwork. Very efficient.
Jul 11, 2026
Dr Prostrollo and nurse, Kathy. Ease of booking appointments. Availability of appointments.
Jul 11, 2026
Good parking, clean, friendly ,
Professional
Jul 11, 2026
The reception staff is lovely and kind. The medical assistant is caring. Dr. Heath was wonderful! Highly recommend!
Jul 10, 2026
Very helpful and courteous.
Jul 10, 2026
The reception check in area and the punctuality of provider. Nothing better than being seen in a timely manner.
Jul 9, 2026
Dr. Prostrollo and the whole staff are very professional and attentive!
Jul 9, 2026
Best Medical Clinic I have been at!
Jul 8, 2026
Everything from warmly being greeted to the actual appointment was exceptional.
Jul 8, 2026
All the staff are super helpful and sweet! I love that they make you feel welcomed and cared about.
Jul 8, 2026
Friendliness, cleanliness and swift!!!
Jul 5, 2026
The office team is very friendly, and knowledgeable. My doctor listens to me and give me great advice.
Jul 4, 2026
The staff are all amazing and polite. I couldn't say enough good about them all. The two Drs. and the PA make you feel at ease. They don't try to rush you and are actually concerned over your health and get to the bottom of why you are there. Baptist Clay on Wells road is the BEST!!! Can't say enough about them.
Jul 2, 2026
The Doctors and the staff are compassionate and very helpful. When I messaged the answered me back quickly and I was able to get a same day appointment.
Jul 1, 2026
Friendly, Caring people ....
Jul 1, 2026
The staff and the doctors are amazing!!
Jul 1, 2026
People who care and take time to talk to you
Jul 1, 2026
Front staff and nurses are extremely nice!!
Jun 29, 2026
Very informative, good follow up and quick
Jun 26, 2026
Dr Whitley
Jun 26, 2026
People are so nice and this office and the place is spotless.
Jun 25, 2026
The staff, doctors, nurses, how clean they keep it
Jun 24, 2026
The appointment was on time. Everyone very courteous and professional..
Jun 24, 2026
Everyone is very nice . Patient and kind greeting with a smile and appears to listen if I have any questions or concerns.
Jun 24, 2026
Employees and location.
Jun 24, 2026
Everyone is nice and helpful Dr. Whitley is very good!!