Baptist Primary Care - Tapestry Park
4844 Deer Lake Drive West, Suite 1
Jacksonville, FL 32246 Directions
4.8 out of 5
914 verified ratings
914 Ratings, 473 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Lauren Prostrollo, DO
Clean, friendly staff and everyone treats you like family
Aug 23, 2025
Always nice and efficient at every visit.
Aug 23, 2025
Doctor and nurse were very personable, and went over every single concern I had.
Aug 23, 2025
Very professional and friendly.
Aug 21, 2025
Courteous, Professional, Caring, Knowledgeable. The staff communicates with you.
Aug 20, 2025
Easy check in.
Aug 19, 2025
On time
Aug 18, 2025
Virtual appt.
Aug 18, 2025
Dr. Harris and Kathy
Aug 18, 2025
The front office staff was approachable, pleasant, and helpful. Dr. Whitley is delightful and took the time to chat with me to get to know me and go over my health-related concerns.
Aug 17, 2025
Easy access
Aug 16, 2025
Great people and Drs.
Aug 16, 2025
Knowledgeable friendly responsive
Aug 16, 2025
Great Dr and Staff
Aug 16, 2025
Both Dr. Prostrollo and Jennifer (her medical assistant) are excellent and very nice! There is little to no wait for my appointment.
Aug 16, 2025
The wonderful Doctors, and staff.
Aug 16, 2025
Short wait time and excellent physicians
Aug 13, 2025
Always a positive experience with this office.
Aug 13, 2025
Convenience, staff is nice
Aug 12, 2025
Dr Harris is great. Sorry to hear she is leaving, but the office is staffed with nice, knowledgeable people so I will continue to go there.
Aug 10, 2025
Quick and great care
Aug 9, 2025
Pleasant office, friendly staff. Dr Harris is awesome. She unfortunately will be leaving but the office has always had excellent providers.
Aug 8, 2025
The office staff are very helpful and friendly, plus my doctor and her assistant are great listeners and are easy to talk with. Very professional all around.
Aug 8, 2025
Clean people are courteous and you don’t have to wait long.
Aug 7, 2025
Convenient and staff
Aug 7, 2025
Efficient, clean, friendly staff.
Aug 7, 2025
Friendly staff. Great location. Excellent physicians. Great communication.
Aug 7, 2025
Friendliness and helpful
Aug 5, 2025
Very attentive doctors
Aug 3, 2025
Everyone is friendly and knowledgeable. We were lucky to find them as new residents in the area.
Aug 3, 2025
Friendly atmosphere and the doctors listen to you
Aug 2, 2025
Convenient to my home yet the overall location in the Tinseltown area is accessible to friends and family who live on the Southside of Jacksonville and would only have to travel 10-15 minutes
Aug 2, 2025
Staff and doctors are great
Aug 2, 2025
It was clean. Staff was friendly. Wait time wasn’t bad.
Jul 31, 2025
Service, wait time, staff, cleanliness
Jul 31, 2025
Convenient and great parking. I’ll miss Dr [last name] but Dr Prostrollo is very friendly and listens to my issues. Like that they run on time too!!!
Jul 31, 2025
Cleanliness and easy access
Jul 31, 2025
helpful, listen well, good patient care.
Jul 31, 2025
Courteous and friendly staff, punctual on appointments, very informative and actually listen and plan strategies to improve my health
Jul 28, 2025
friendly and knowledgeable
Jul 27, 2025
I had a wonderful experience with Dr. Whitley. She is incredibly patient, attentive, and made me feel completely at ease for my first visit. I would definitely recommend Dr. Whitley to anyone looking for exceptional care!
Jul 27, 2025
The staff is very friendly and I get the feeling that they genuinely care about me. Today I met Dr. Whitley for the first time and I never felt more cared for and listened to right from the start.
Jul 25, 2025
Friendly staff and was able to get in quickly.
Jul 25, 2025
Everyone was very nice and Doctor was great!
Jul 25, 2025
Everyone was friendly, helpful and caring.
Jul 25, 2025
very friendly and very professional and helpful doctors and nurses
Jul 25, 2025
i love this office, the staff is so nice every time i go. i never have to wait when i get there, even when i arrive early for my appointment. Dr. Harris is fantastic and i am so sad she has to go! nothing but good things to say about this office
Jul 24, 2025
Staff, service and my provider!
Jul 20, 2025
the doctors and the staff
Jul 20, 2025
Friendly staff; comfortable and pleasant waiting room; short wait time; ease of check-in, appointment/setting, and check-out.