Baptist Primary Care - Tapestry Park
4844 Deer Lake Drive West, Suite 1
Jacksonville, FL 32246 Directions
4.8 out of 5
1,378 verified ratings
1,378 Ratings, 717 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2026
MARTINEZ-HEATH, MAIA W
PROFESSIONALISM, TOP DOCTORS AND NURSES.
Mar 27, 2026
Excellent and personable staff. Very expeditious in connecting with the patient via the Baptist portal as well.
Mar 19, 2026
Friendly staff
Mar 19, 2026
EVERYTHING! AWESOME DOCTORS AND STAFF!!! Have been going there since the first day they opened.
Mar 18, 2026
Exceptional service
Mar 18, 2026
The atmosphere was amazing front desk, staff very friendly the medical assistant amazing
Mar 16, 2026
Amazing staff with great patient interaction and care
Mar 15, 2026
Dr. Whitley and her staff are very professional.
Patients are treated with respect.
Mar 14, 2026
Friendly staff
Mar 13, 2026
Easy in and out service
Mar 12, 2026
All doctors and nurses and staff!
Mar 11, 2026
Professional and pleasant.
Mar 9, 2026
Staff and doctor were very hospitable and kind. The doctor listened and showed concern for my issues,
Mar 7, 2026
Most everything
Mar 6, 2026
Everything was so clean, the office was beautiful and well kept. The office staff was so nice and welcoming from start to finish. Dr. Whitley was incredible, thorough and made sure she explained everything with clarity and care. This was the best primary care doctors visit I’ve ever had!
Mar 6, 2026
The friendly and caring staff.
Mar 5, 2026
Friendly and helpful
Mar 5, 2026
easy appointments
close by
short wait times
Mar 5, 2026
The receptionist is very nice and helpful .
Mar 3, 2026
personable and professional service. I love Dr. Mallory Whitley.
Mar 2, 2026
Clean, friendly staff.
Feb 28, 2026
The doctor seemed genuine.
Feb 27, 2026
I was so thankful to get a same day appointment for a terribly painful sore throat. I was seen quickly, and the Nurse Practioner was professional, explained her treatment plan and assisted me in other measures to help ease the pain. she identified the issue and promptly prescribed an antibiotic at my pharmacy. Within 36 hours, I was feeling so much better. Thank you
Feb 27, 2026
Good mds excellent communicatiinh
Feb 26, 2026
Very professional
Feb 25, 2026
Quiet
Feb 23, 2026
The staff and my Doctor are awesome
Feb 21, 2026
everything!!
Feb 20, 2026
Wet friendly people and very knowledgeable.
Feb 20, 2026
Everything!
Feb 20, 2026
Short waiting room wait. Dr. is excellent, listens to you and doesn't rush.
Feb 20, 2026
Warm welcome
Not rushed
Feb 19, 2026
Friendly cozy to sit inside. Nice ladies who work there very caring.
Feb 19, 2026
Great from my staff greeting you by calling you by your name with a pleasant smile, never have to wait they are on time with my appointment, the MA is very kind , helpful of my needs getting me checked in for Dr. The greatest Dr I have ever been to going over my problem explaining showing me how my system works . The new meds when given going over for interaction with my other meds . When I leave I have received the best of care knowing what is going on with my health issues, not leaving with just I will call in a RX I understand my feeling of being explained and being helpful during my appointment. I give this office a 10+.
Feb 19, 2026
Clean, staff are very nice
Feb 16, 2026
M Martinez-Heath DO is a wonderful provider
Feb 16, 2026
The office is clean and neat, The staff is friendly and inviting, I saw Dr. Whitley for the first time.
She was very nice and thorough, helping me work out my health issues.
Feb 16, 2026
Very approachable & LISTEN
Feb 15, 2026
Clean, good office staffs and nice greetings.
Feb 14, 2026
Professional, friendly
Feb 13, 2026
They were friendly, efficient and professional. I thoroughly enjoyed my visit.
Feb 12, 2026
Courteous and helpful staff. The nurse always goes over and above to help. Convenience also.
Feb 12, 2026
Quick and efficient
Feb 11, 2026
The doctors, nurses, and staff are all friendly and efficient at the same time. I don’t feel like a number, and I’ve always experienced normal wait times and on time appointments which is a rarity anymore. I just like how it feels to come in to the doctor for routine things - it’s a good group.
Feb 8, 2026
Everyone is helpful, they spend time to listen to you, and are prompt with responding to calls.
Feb 8, 2026
Great office to work with. Super helpful
Feb 7, 2026
Great staff, wonderful Doctor and Physician Assistant and very good nurse.
Feb 7, 2026
On time for appointments and all the staff are friendly and very helpful
Feb 7, 2026
The staff is very friendly.
Feb 7, 2026
Everyone is so friendly and professional. The Doctors and the PAs take their time with and don’t rush and try to move on to the next patient.