Baptist Primary Care - Tapestry Park
4844 Deer Lake Drive West, Suite 1
Jacksonville, FL 32246 Directions
4.8 out of 5
903 verified ratings
903 Ratings, 433 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Mallory Whitley, MD
I had a wonderful experience with Dr. Whitley. She is incredibly patient, attentive, and made me feel completely at ease for my first visit. I would definitely recommend Dr. Whitley to anyone looking for exceptional care!
Jul 27, 2025
The staff is very friendly and I get the feeling that they genuinely care about me. Today I met Dr. Whitley for the first time and I never felt more cared for and listened to right from the start.
Jul 25, 2025
Friendly staff and was able to get in quickly.
Jul 25, 2025
Everyone was very nice and Doctor was great!
Jul 25, 2025
Everyone was friendly, helpful and caring.
Jul 25, 2025
very friendly and very professional and helpful doctors and nurses
Jul 25, 2025
i love this office, the staff is so nice every time i go. i never have to wait when i get there, even when i arrive early for my appointment. Dr. Harris is fantastic and i am so sad she has to go! nothing but good things to say about this office
Jul 24, 2025
Staff, service and my provider!
Jul 20, 2025
the doctors and the staff
Jul 20, 2025
Friendly staff; comfortable and pleasant waiting room; short wait time; ease of check-in, appointment/setting, and check-out.
Jul 19, 2025
The office is conveniently located, and the staff members are both friendly and professional. I am pleased with my decision to transition to your office.
Jul 19, 2025
Excellent speaking and caring physi ians
Jul 19, 2025
Dr. Harris is so amazing, and special to me! She is so thorough and caring, and really cares about taking care of me. I am distraught she is leaving, but I rest happy knowing she will be sharing her infectious joy and expertise with others in the Washington community!
Jul 19, 2025
Very professional and very confident
Jul 19, 2025
Professional staff.
Professional physician.
Jul 17, 2025
Professionalism, courtesy, and care
Jul 17, 2025
Love my new Doctor. Dr. Whitley is so compassionate and she listens and explains very well.
Jul 17, 2025
On July 14, 2025 I had my first visit with the new physician, Dr. Whitley. She was very welcoming and easy to talk to, making me feel heard. The office was clean, per usual, and they were on time at getting me checked in and in a room. I always have a great experience when I am being seen in their office.
Jul 14, 2025
I had my first visit with my new doctor, Mallory Whitley. I was very comfortable with her. she took her time explaining my labs and going over my medications with me. She never seemed rushed or in a hurry and we had time to get to know each other.
Jul 12, 2025
efficient, professional, friendly, relaxed
Jul 12, 2025
Very friendly and professional staff. Dr Harris is the best…. I will miss her!
Jul 10, 2025
Pleasant Atmosphere and Friendly Courteous Staff. I am always respected and taken care of by Staff and Primary Doctors.I highly recommend this Baptist Health Primary Care facility.Thanks Again!
Jul 10, 2025
Convenient location, professional staff, on time.
Jul 10, 2025
No waiting. Everyone is nice and listens to me.
Jul 5, 2025
Well run office, friendly staff, easy to make an appointment, big fan of Dr [last name] and liked Dr Heath-Martinez when she filled in.
Jul 5, 2025
Friendly and engaged staff, I felt like they truly cared. I felt seen, respected and valued!
Jul 1, 2025
Pleasant staff, easy check in process. Dr really took her time with me on my concerns
Jun 30, 2025
Expert staff and friendly
Jun 29, 2025
Clean. Efficient.
Jun 29, 2025
So convenient... friendly, courteous. Timely on appointments, professional
Jun 28, 2025
On time appointments, pleasant staff, parking, upbeat (YMCA)
Jun 26, 2025
Office staff is very helpful and friendly Dr. Harris is very good with patients in trying to resolve your issues the quickest way possible.
Jun 26, 2025
Everyone is very friendly and helpful!
Jun 23, 2025
Close to work and home. Friendly staff
Jun 21, 2025
New provider Prostrollo was wonderful!
Jun 21, 2025
Staff was super friendly
Jun 21, 2025
Everyone there is very pleasant and polite and is willing to go out of their way to help you
Jun 21, 2025
Professional, friendly, timely and clean.
Jun 20, 2025
Friendly and very professional service
Jun 19, 2025
Professional polite and friendly staff. New DO takes time to listen.
Jun 19, 2025
The team and the doctor were great. They were recommended to me by a neighbor and I’m so glad I went.
Jun 19, 2025
Friendly staff excellent doctors
Jun 19, 2025
The staff is friendly. The office is clean and inviting. Dr. Harris is the best doctor I have been to in the last 30 years.
Jun 16, 2025
Nurse Cathy and Dr. Harris very professional and caring. Office staff friendly and knowledgeable.
Jun 15, 2025
Great Care
Jun 14, 2025
Nice staff.
Jun 14, 2025
Clean and friendly
Jun 12, 2025
Outstanding Customer service
Jun 12, 2025
Appointment was on time. The doctor spent a lot of time with me explaining things.
Jun 12, 2025
Love Jennifer, the front office team and Dr. Prostrollo.