Lauren Prostrollo, DO
Family Medicine
Baptist Primary Care
4844 Deer Lake Drive West, Suite 1
Jacksonville, FL 32246 Directions
4.7 out of 5
98 verified ratings
1 Location
98 Ratings, 45 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Everyone is very friendly and helpful
Sep 27, 2025
The incredibly kind and patient staff!!
Sep 27, 2025
Ease of making appointments and being seen quickly. Staff and Doctor are amazing. Friendly, supportive and knowledgeable.
Sep 26, 2025
The people are personable and I feel like the dr listens to my questions and concerns.
Sep 25, 2025
Everyone was so nice and considerate and personable!
Sep 18, 2025
Staff
Sep 18, 2025
I love my doctor Prostrollo. The staff is wonderful and friendly. Very professional. Appointments are easily scheduled or changed. Have a great sense of humor and always seem to be in a great mood.
Sep 18, 2025
The location is convenient for me, and the staff and medical professionals are very courteous and professional.
Sep 13, 2025
Convenient location, well kept facilities, quiet and restful atmosphere, competent and friendly staff
Sep 11, 2025
The reception team Re very profesioonal and always ready to help!
Sep 6, 2025
Clean and friendly
Aug 28, 2025
Facility is very clean and all stuff is super nice !
Aug 28, 2025
Jennifer and Dr. Prostrollo do an excellent job.
Aug 24, 2025
Clean, friendly staff and everyone treats you like family
Aug 23, 2025
Always nice and efficient at every visit.
Aug 20, 2025
Easy check in.
Aug 16, 2025
Both Dr. Prostrollo and Jennifer (her medical assistant) are excellent and very nice! There is little to no wait for my appointment.
Aug 16, 2025
The wonderful Doctors, and staff.
Aug 13, 2025
Always a positive experience with this office.
Aug 8, 2025
The office staff are very helpful and friendly, plus my doctor and her assistant are great listeners and are easy to talk with. Very professional all around.
Aug 2, 2025
It was clean. Staff was friendly. Wait time wasn’t bad.
Jul 31, 2025
Convenient and great parking. I’ll miss Dr [last name] but Dr Prostrollo is very friendly and listens to my issues. Like that they run on time too!!!
Jul 25, 2025
Friendly staff and was able to get in quickly.
Jul 25, 2025
Everyone was friendly, helpful and caring.
Jul 25, 2025
very friendly and very professional and helpful doctors and nurses
Jul 20, 2025
the doctors and the staff
Jul 20, 2025
Friendly staff; comfortable and pleasant waiting room; short wait time; ease of check-in, appointment/setting, and check-out.
Jul 19, 2025
The office is conveniently located, and the staff members are both friendly and professional. I am pleased with my decision to transition to your office.
Jul 10, 2025
Pleasant Atmosphere and Friendly Courteous Staff. I am always respected and taken care of by Staff and Primary Doctors.I highly recommend this Baptist Health Primary Care facility.Thanks Again!
Jul 10, 2025
Convenient location, professional staff, on time.
Jul 1, 2025
Pleasant staff, easy check in process. Dr really took her time with me on my concerns
Jun 21, 2025
New provider Prostrollo was wonderful!
Jun 21, 2025
Staff was super friendly
Jun 19, 2025
Professional polite and friendly staff. New DO takes time to listen.
Jun 19, 2025
Friendly staff excellent doctors
Jun 12, 2025
Love Jennifer, the front office team and Dr. Prostrollo.
Jun 12, 2025
The staff and my doctor are very friendly and show they care about my visit. I'm always seen on time and the time spent with the nurse and doctor is very efficient.
Jun 10, 2025
Friendly staff, convince location, no lag time for appointments.
Jun 5, 2025
Staff is friendly and knowledgeable.
Jun 5, 2025
Everyone at the office is always so lovely and cares about how I am doing. I always feel my concerns are heard and I never feel rushed.
May 24, 2025
My appointment is nearly or always on time. I really like the medical assistant, Jennifer (?). It was a pleasure meeting and starting to get to know Dr. Prostrollo. I believe that I will really like having her as my primary care physician. She seems kind, knowledgeable, and is a great listener.
May 24, 2025
Clean appearance, little wait time, friendly staff, not crowded with patients.
May 23, 2025
The people are so nice and the Dr.’s are amazing.
May 19, 2025
Friendly, efficient staff. Dr Prostrollo was engaged and knew my medical background and also made great recommendations.
May 17, 2025
The staff is sweet & very supportive!