Lauren Prostrollo, DO

Family Medicine

Baptist Primary Care

4844 Deer Lake Drive West, Suite 1

Jacksonville, FL 32246 Directions

904.738.8690

www.baptistjax.com

4.8 out of 5

278 verified ratings

1 Location


Baptist Primary Care - Tapestry Park

4844 Deer Lake Drive West, Suite 1

Jacksonville, FL 32246

(904) 738-8690 Directions

278 Ratings, 136 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 24, 2026
The office is extremely efficient and Dr Prostrollo is amazing.

Jul 16, 2026
Love my Provider, staff office is always clean . Love it!!!

Jul 15, 2026
Convenient, professional, clean, appointment on time.

Jul 12, 2026
Everyone is very friendly.

Jul 11, 2026
Friendly, caring staff. Conveniently located.

Jul 11, 2026
The office runs like clockwork. Very efficient.

Jul 11, 2026
Dr Prostrollo and nurse, Kathy. Ease of booking appointments. Availability of appointments.

Jul 11, 2026
Good parking, clean, friendly , Professional

Jul 9, 2026
Dr. Prostrollo and the whole staff are very professional and attentive!

Jul 8, 2026
All the staff are super helpful and sweet! I love that they make you feel welcomed and cared about.

Jul 8, 2026
Friendliness, cleanliness and swift!!!

Jun 29, 2026
Very informative, good follow up and quick

Jun 26, 2026
People are so nice and this office and the place is spotless.

Jun 24, 2026
Employees and location.

Jun 24, 2026
Everyone is so nice & helpful!

Jun 20, 2026
Dr P. Really listens! Office staff very nice!

Jun 19, 2026
Professional and very friendly and make you feel their concern for you. I am totally satisfied. ♥️

Jun 12, 2026
Not Over crowed. We we seen quickly.

May 26, 2026
Quiet and efficient

May 23, 2026
Very friendly and great communication

May 20, 2026
Well organized staff, checked in online, was seen early, Dr Prostrollo was attentive.

May 20, 2026
Friendly staff, attentive doctor, great experience

May 14, 2026
Dr. Prostrollo always takes the time to listen and completely answer all of my questions. She never makes me feel rushed.

May 4, 2026
Appointment was on time. Medical Assistant, Cathy was extremely friendly and very calming. Sometimes going to the doctor can stress me out. Dr. Prostrollo as always easy to talk with, and listened to my opinions. In the past, I have had quick responses to my messages both emails and telephone voicemails. Front office very pleasant and always works with my schedule.

May 1, 2026
Staff and physician are very nice and helpful.

Apr 30, 2026
Friendly and inviting staff

Apr 24, 2026
Friendly staff

Apr 23, 2026
The Quick process of getting in and out of the office.

Apr 20, 2026
Efficient and helpful. They were able to get me in same day of me calling before I was leaving town so I could get medication for a UTI !

Apr 17, 2026
It was my first visit and everyone was so nice. The desk staff the nurse and the doctor. I was looking for a new primary and I found her!

Apr 16, 2026
Everyone is great

Apr 12, 2026
The staff was friendly and efficient. Dr. Prostrollo was knowledgeable and friendly. I feel heard with her.

Apr 11, 2026
Friendly, professional staff. Very clean environment. Shows concern for patients health.

Apr 11, 2026
Office is very clean, Staff are all nice and address any concerns. Provider very informative and tentative to my needs.

Apr 8, 2026
very helpful and professional

Apr 8, 2026
The office staff is so nice and very welcoming. At my new patient appointment they all made me feel very comfortable and that’s hard to find these days.

Apr 6, 2026
Easy to get to, nice and quiet

Mar 27, 2026
Excellent and personable staff. Very expeditious in connecting with the patient via the Baptist portal as well.

Mar 14, 2026
Friendly staff

Mar 9, 2026
Staff and doctor were very hospitable and kind. The doctor listened and showed concern for my issues,

Mar 6, 2026
The friendly and caring staff.

Feb 25, 2026
Quiet

Feb 23, 2026
The staff and my Doctor are awesome

Feb 20, 2026
Everything!

Feb 19, 2026
Friendly cozy to sit inside. Nice ladies who work there very caring.

Feb 13, 2026
They were friendly, efficient and professional. I thoroughly enjoyed my visit.

Feb 12, 2026
Courteous and helpful staff. The nurse always goes over and above to help. Convenience also.

Feb 11, 2026
The doctors, nurses, and staff are all friendly and efficient at the same time. I don’t feel like a number, and I’ve always experienced normal wait times and on time appointments which is a rarity anymore. I just like how it feels to come in to the doctor for routine things - it’s a good group.

Feb 7, 2026
On time for appointments and all the staff are friendly and very helpful

Feb 5, 2026
I like that I am taken at my appointment time because punctuality means a lot to me. Also the doctor listens to my concerns.