Lauren Prostrollo, DO

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Dec 21, 2025

Always cheery and willing to listen to you. Have asked many questions bout health and procedures and staff always willing to answer and research.

Dec 21, 2025

The staff takes all the time you need, not rushing you in and out like some other offices. I feel that the team knows who I am, and what my health is and does monitor everthing.

Dec 19, 2025

It’s clean, Front Desk Staff very nice fast and efficient, MA is very nice and caring, humerus lastly My Provider is comforting knowledgeable, caring and listens to my needs overall nice

Dec 17, 2025

I adore Jennifer and Dr. Prostrollo! I've not had issues being seen, I feel like I'm listened to and taken care of as a whole person. The front desk crew are also fantastic, and that experience alone can destroy even the best physician/patient relationships. Aside from the high allowances it costs me, I'm very pleased with my care and these professionals.

Dec 12, 2025

Friendly, helpful staff. Doctor was attentive and listened to me.

Dec 12, 2025

Pleasant facility, professional staff, proximity to my home. Most importantly, my doctor and her medical assistant.

Dec 11, 2025

How friendly the staff is.

Dec 7, 2025

Smile staff and a professional service

Dec 4, 2025

It’s always clean and the staff is very friendly

Nov 28, 2025

Great, friendly, helpful staff

Nov 26, 2025

Convenient location, efficient scheduling so little wait time and very friendly staff

Nov 20, 2025

Informative , caring and concerned about my medical needs.

Nov 20, 2025

Great customer service

Nov 19, 2025

The office was clean, neat, and orderly. Check-in process was easy, both via text and in-person. Nurse was engaging, interested, and answered my questions. Dr. Prostrollo listened intently and notated everything I discussed so a detailed recap was available via the portal system. Wait time was within a few minutes of my appointment time. I didn't feel rushed throughout the whole process. So far, the experience at this office has been very positive.

Nov 19, 2025

Friendly staff. Minimum paperwork.

Nov 14, 2025

The staff was amazing! Friendly, knowledgeable and very helpful. My first there and I will definitely be back.

Nov 14, 2025

Both Dr. Prostrollo and her medical assistant, Jennifer are wonderful. They both are very competent and great listeners. I never feel rushed and always feel like I'm being taken great care of.

Nov 12, 2025

Friendly staff

Nov 12, 2025

So professional and yet so friendly! The best!

Nov 6, 2025

Very kind and friendly. It is very easy to access all my information and usually respond quickly.

Nov 5, 2025

Everyone is very caring and efficient.

Oct 26, 2025

The staff are always so pleasant and easy to talk to. Jennifer is always comforting, attentive and always makes me laugh. Dr. P is also very attentive assuring that I get what I need. I am very happy with Baptist Primary.

Oct 26, 2025

Everyone is friendly and helpful. Jennifer and Dr. Prostrollo are easy to work with.

Oct 23, 2025

Everyone at this office is friendly and helpful.

Oct 16, 2025

Professional, clean and prompt

Oct 16, 2025

Everyone was very friendly and I really like a doctor who will listen and not ignore. I am a talker.

Oct 16, 2025

Small and very personable staff

Oct 12, 2025

The staff are very professional and kind, The Office is always clean and my provider is very informative and tentative to my needs

Oct 11, 2025

Checked in promptly, was taken back on time, doctor willing to spend time and answer all questions.

Oct 8, 2025

Good location, clean efficient,,professional

Oct 1, 2025

Efficient and quick

Sep 28, 2025

Everyone is very friendly and helpful

Sep 27, 2025

The incredibly kind and patient staff!!

Sep 27, 2025

Ease of making appointments and being seen quickly. Staff and Doctor are amazing. Friendly, supportive and knowledgeable.

Sep 26, 2025

The people are personable and I feel like the dr listens to my questions and concerns.

Sep 25, 2025

Everyone was so nice and considerate and personable!

Sep 18, 2025

Staff

Sep 18, 2025

I love my doctor Prostrollo. The staff is wonderful and friendly. Very professional. Appointments are easily scheduled or changed. Have a great sense of humor and always seem to be in a great mood.

Sep 18, 2025

The location is convenient for me, and the staff and medical professionals are very courteous and professional.

Sep 13, 2025

Convenient location, well kept facilities, quiet and restful atmosphere, competent and friendly staff

Sep 11, 2025

The reception team Re very profesioonal and always ready to help!

Sep 6, 2025

Clean and friendly

Aug 28, 2025

Facility is very clean and all stuff is super nice !

Aug 28, 2025

Jennifer and Dr. Prostrollo do an excellent job.

Aug 24, 2025

Clean, friendly staff and everyone treats you like family

Aug 23, 2025

Always nice and efficient at every visit.

Aug 20, 2025

Easy check in.

Aug 16, 2025

Both Dr. Prostrollo and Jennifer (her medical assistant) are excellent and very nice! There is little to no wait for my appointment.

Aug 16, 2025

The wonderful Doctors, and staff.

Aug 13, 2025

Always a positive experience with this office.