Lauren Prostrollo, DO

Family Medicine

Baptist Primary Care

4844 Deer Lake Drive West, Suite 1

Jacksonville, FL 32246 Directions

904.738.8690

www.baptistjax.com

4.8 out of 5

293 verified ratings

1 Location


Baptist Primary Care - Tapestry Park

4844 Deer Lake Drive West, Suite 1

Jacksonville, FL 32246

(904) 738-8690 Directions

293 Ratings, 149 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 21, 2026
Staff is friendly, office was clean, Dr was informative, I enjoyed my visit

Aug 20, 2026
Friendly and efficient, plus they answer all of my questions and provide me with the documents I need for future appointments. Dr. Prostrollo is a fabulous DO and I recommend her to everyone. What a great team. Couldn't get any better.

Aug 19, 2026
Friendliness and professionalism with everyone I came in contact with.

Aug 19, 2026
Everyone is very personable and efficient

Aug 15, 2026
The visit was on time, the stuff is friendly and professional. Doctor L. Prostrollo is attentive, caring, takes her time with a patient.

Aug 15, 2026
Dr. Prostrollo is wonderful ! She is thorough, kind, an excellent listener, and doesn't make me feel rushed. She does an excellent job. Her medical assistant, Fatima, is very nice also.

Aug 8, 2026
Everyone was very friendly. They also listened to my questions and concerns, while answering ever one of them.

Aug 7, 2026
The staff are always so kind and helpful.

Aug 5, 2026
Friday staff and I am in and out in a timely matter without it feeling rushed.

Aug 5, 2026
Helpful and supportive

Aug 2, 2026
Everyone is always friendly and helpful.

Aug 1, 2026
Everything

Jul 28, 2026
The people are pleasant, and you are seen at your appointed time

Jul 24, 2026
The office is extremely efficient and Dr Prostrollo is amazing.

Jul 16, 2026
Love my Provider, staff office is always clean . Love it!!!

Jul 15, 2026
Convenient, professional, clean, appointment on time.

Jul 12, 2026
Everyone is very friendly.

Jul 11, 2026
Friendly, caring staff. Conveniently located.

Jul 11, 2026
The office runs like clockwork. Very efficient.

Jul 11, 2026
Dr Prostrollo and nurse, Kathy. Ease of booking appointments. Availability of appointments.

Jul 11, 2026
Good parking, clean, friendly , Professional

Jul 9, 2026
Dr. Prostrollo and the whole staff are very professional and attentive!

Jul 8, 2026
All the staff are super helpful and sweet! I love that they make you feel welcomed and cared about.

Jul 8, 2026
Friendliness, cleanliness and swift!!!

Jun 29, 2026
Very informative, good follow up and quick

Jun 26, 2026
People are so nice and this office and the place is spotless.

Jun 24, 2026
Employees and location.

Jun 24, 2026
Everyone is so nice & helpful!

Jun 20, 2026
Dr P. Really listens! Office staff very nice!

Jun 19, 2026
Professional and very friendly and make you feel their concern for you. I am totally satisfied. ♥️

Jun 12, 2026
Not Over crowed. We we seen quickly.

May 26, 2026
Quiet and efficient

May 23, 2026
Very friendly and great communication

May 20, 2026
Well organized staff, checked in online, was seen early, Dr Prostrollo was attentive.

May 20, 2026
Friendly staff, attentive doctor, great experience

May 14, 2026
Dr. Prostrollo always takes the time to listen and completely answer all of my questions. She never makes me feel rushed.

May 4, 2026
Appointment was on time. Medical Assistant, Cathy was extremely friendly and very calming. Sometimes going to the doctor can stress me out. Dr. Prostrollo as always easy to talk with, and listened to my opinions. In the past, I have had quick responses to my messages both emails and telephone voicemails. Front office very pleasant and always works with my schedule.

May 1, 2026
Staff and physician are very nice and helpful.

Apr 30, 2026
Friendly and inviting staff

Apr 24, 2026
Friendly staff

Apr 23, 2026
The Quick process of getting in and out of the office.

Apr 20, 2026
Efficient and helpful. They were able to get me in same day of me calling before I was leaving town so I could get medication for a UTI !

Apr 17, 2026
It was my first visit and everyone was so nice. The desk staff the nurse and the doctor. I was looking for a new primary and I found her!

Apr 16, 2026
Everyone is great

Apr 12, 2026
The staff was friendly and efficient. Dr. Prostrollo was knowledgeable and friendly. I feel heard with her.

Apr 11, 2026
Friendly, professional staff. Very clean environment. Shows concern for patients health.

Apr 11, 2026
Office is very clean, Staff are all nice and address any concerns. Provider very informative and tentative to my needs.

Apr 8, 2026
very helpful and professional

Apr 8, 2026
The office staff is so nice and very welcoming. At my new patient appointment they all made me feel very comfortable and that’s hard to find these days.

Apr 6, 2026
Easy to get to, nice and quiet