Subsidiary: MyMichigan Medical Center Towne Centre

www.mymichigan.org

4.8 out of 5

340 verified ratings

340 Ratings, 191 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2025
Excellent, highly recommend.

Jun 19, 2025

Jun 17, 2025
What would you tell family and friends about your experience with this provider?
Wonderful experience

Jun 15, 2025
If it wasn't for Dr Garces I would have been dead by now and not able to do the survey. He is an AMAZING Surgeon!!!!

Jun 14, 2025

Jun 11, 2025
What could have been done to improve your experience?
Room was very cold even with 3 blankets I could not get warm. I really wanted to leave for that reason but didn’t

Jun 10, 2025
Was there anything that you feel was outstanding?
My nurse Sarah and doctor were both kind and outstanding I felt they went above and beyond for me
What could have been done to improve your experience?
If the total time spent in the ER could have been shorter somehow

Jun 9, 2025
What would you tell family and friends about your experience with this provider?
Fantastic bedside manner. Explains things very well and answers all questions. Would highly recommend Dr. Garces.

Jun 9, 2025
Was there anything that you feel was outstanding?
Each person from receptionist to triage nurse to primary nurse, X-ray technician and the team leader the doctor was exceptional. Outstanding care and service from beginning to end. Thank you! Super stars each and all.
What could have been done to improve your experience?
Nothing could have been better!

Jun 8, 2025
Was there anything that you feel was outstanding?
Our nurse Deb was a joy to work with. She explained things to me and made me feel comfortable.
What could have been done to improve your experience?
Beside the construction going on, all was good.

Jun 8, 2025
Was there anything that you feel was outstanding?
The speed at which I was seen was amazing!
What could have been done to improve your experience?
Nothing, was awesome

Jun 7, 2025
Was there anything that you feel was outstanding?
Best team ever

Jun 7, 2025
Was there anything that you feel was outstanding?
Everyone was very caring and compassionate. They explained everything to me so I could understand what was wrong and how to manage my pain.
What could have been done to improve your experience?
A little less waiting time.

Jun 6, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and caring and knowledgeable.

Jun 6, 2025
Was there anything that you feel was outstanding?
Employees were very professional
What could have been done to improve your experience?
Everything was excellent

Jun 6, 2025
Was there anything that you feel was outstanding?
Quick time back to a room
What could have been done to improve your experience?
The physician was in and out very quickly, didn’t ask symptoms and felt very rushed. The test results posted to my chart yet it took another 1.5 hrs for a medical update.

Jun 6, 2025
Was there anything that you feel was outstanding?
The care was good and they understood me

Jun 5, 2025
What would you tell family and friends about your experience with this provider?
Very concerned about my health

Jun 5, 2025
Was there anything that you feel was outstanding?
Yes, very satisfied with the service
What could have been done to improve your experience?
Nothing more, even the timely service was great

Jun 5, 2025
Was there anything that you feel was outstanding?
I really appreciate the fact that you made sure that I had an appointment with the specialist as soon as possible before discharge and that you did everything you could to help speed up the appointment making sure they knew that it was an emergency situation instead of letting me handle it and hoping for the best. Thank you so much for actually listening to me instead of trying to tell me what is going on
What could have been done to improve your experience?
Nothing it was fast and excellent care

Jun 5, 2025
Was there anything that you feel was outstanding?
The Staff

Jun 5, 2025
Was there anything that you feel was outstanding?
Everything was excellent. The doctor exceptionally so. Thank you for the great service!

Jun 4, 2025
What would you tell family and friends about your experience with this provider?
He really good

Jun 3, 2025
Was there anything that you feel was outstanding?
Melissa was absolutely amazing! She made me feel very comfortable while getting an IV

Jun 3, 2025
Was there anything that you feel was outstanding?
Great will be coming here more often

May 31, 2025
What would you tell family and friends about your experience with this provider?
He is kind and compassionate.

May 31, 2025
Was there anything that you feel was outstanding?
Courtney, james, Kelly and dr vreibel were all so kind and explained everything (including possible wait times) so well

May 31, 2025
Was there anything that you feel was outstanding?
They were quick to respond and make sure my daughter was ok

May 31, 2025
Was there anything that you feel was outstanding?
Communication
What could have been done to improve your experience?
Warm rooms

May 31, 2025
Was there anything that you feel was outstanding?
Marsha and TThersea was super nice and educational. Cameron [ ] was super nice! She made me relax and made sure I was not in any pain.

May 31, 2025
Was there anything that you feel was outstanding?
Amazing staff. Very nice careing and polite and was understanding and good listener to the patient.
What could have been done to improve your experience?
Was good to me

May 30, 2025
What could have been done to improve your experience?
Get us in and out faster

May 30, 2025
Was there anything that you feel was outstanding?
Prettymuchthethewholetime

May 30, 2025
Was there anything that you feel was outstanding?
Took time to talk and explain. Very professional but very friendly. Treated me very well and with care

May 30, 2025
Was there anything that you feel was outstanding?
I’ve never been seen in an emergency medical setting so quickly. The staff explained every step for me, and were well detailed in their questioning. Overall, it was an amazing visit and I will definitely be recommending this facility to my friends and family especially for the quick response that I received!
What could have been done to improve your experience?
Little to nothing! The experience was great! Maybe add some free cookies in the waiting area, but I could see the sanitary concerns that would arise from such action.

May 29, 2025
What would you tell family and friends about your experience with this provider?
Dr Sabir is knowledgeable, professional, approachable and engaging. He takes his time to explain results and his impressions and then made sure I understood and was on the same page. His staff are warm and friendly

May 29, 2025
What would you tell family and friends about your experience with this provider?
I am new to this provider but I am comfortable with him and the whole staff

May 29, 2025
Was there anything that you feel was outstanding?
The staff was amazing tonight from registration to the nurses and the dr we loved our team tonight

May 29, 2025
Was there anything that you feel was outstanding?
Everything was great from start to finish. Super professional.

May 29, 2025
Was there anything that you feel was outstanding?
The nurses were extremely helpful

May 29, 2025
Was there anything that you feel was outstanding?
Everyone was very caring and made me very comfortable. Answered my questions, so could understand !
What could have been done to improve your experience?
Turn heat up a bit!

May 28, 2025
Was there anything that you feel was outstanding?
The people are incredibly nice and listen to what I have to say
What could have been done to improve your experience?
Nothing it was top notch

May 27, 2025
Was there anything that you feel was outstanding?
The care

May 27, 2025
Was there anything that you feel was outstanding?
It went very well everything was done to the best of ability and pretty fast.
What could have been done to improve your experience?
Not much honestly it went well

May 26, 2025
Was there anything that you feel was outstanding?
From the moment we checked in the staff was amazing. The admitting clerk made sure all our information was correct , the triage nurse listened, and the doctor was professional, and polite.

May 26, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend dr Garces! He’s a wonderful doctor in every aspect. He is top notch in his field, friendly and caring. He talks to you so you understand what he means and makes you feel so comfortable in what could be a tough situation when you talk breast cancer. If you can’t tell I’m super happy with dr Garces.

May 26, 2025
What would you tell family and friends about your experience with this provider?
Very comfortable and pleasant and knowledgeable visit

May 25, 2025
Was there anything that you feel was outstanding?
The staff here is amazing. They made me feel safe and they took great care of me. I appreciate everyone’s help. Thank you,
What could have been done to improve your experience?
Nothing. Everyone was excellent

May 25, 2025
Was there anything that you feel was outstanding?
Thank you to the whole team for your rapid stroke care for my uncle. Every nurse doc and staff member today was great,

May 24, 2025
Was there anything that you feel was outstanding?
Yes Nurse Deb and Dr Wiley were and went above and beyond,

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