Steven Cox, M.D.
Otolaryngology - Head and Neck Surgery
4310 Campus Ridge Drive
Midland, MI 48640 Directions
4.9 out of 5
632 verified ratings
2 Locations
632 Ratings, 378 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Cox is widely praised for his professionalism, listening skills, bedside manner, and thorough explanations. Patients frequently note compassionate, friendly staff and coordinated office care. Several comments call him an excellent surgeon and express high confidence in his diagnostic abilities and treatment planning, including care around throat cancer and planned procedures. A few mentions note brief rushed feelings or equipment limits at the hospital, but overall sentiment is highly positive with many personal recommendations and gratitude.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Good when u finally get an appt!
Aug 11, 2026
What would you tell family and friends about your experience with this provider?
An absolutely wonderful,plesant experience! He totally listened let me talk as well. And explained things very well. You would think you had met him before the way that he treated me.
Aug 11, 2026
What would you tell family and friends about your experience with this provider?
Great doctor, seen me and my daughter and addressed all my concerns. Did really well with my daughter who has autism.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Provided me with all the information I needed about my condition
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Caring and good staff
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
They were great
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
From the moment we started to Check in for our appointments the receptionist was very friendly and helpful. Every staff person we interacted with was very friendly and made us feel very comfortable. Dr Cox was also very friendly and explained things in a way we could understand. Very pleasant experience for us.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend Dr Cox and the MiMichigan hospital.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox was the first doctor who listened to and validated the concerns I had about my son. He was kind, patient, and explained things in a way that was easy to understand. He asked several times if I had any questions about the upcoming procedure, and spoke to my son with kindness and respect. I would absolutely recommend him to anyone looking for an ENT.
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
He is ver personable and friendly. Seems to know his business and cares about people.
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable what he does
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Very good staff and dr. Cox is makes you feel comfortable.
Aug 2, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
Aug 2, 2026
What would you tell family and friends about your experience with this provider?
Fun office
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
I would recommend to anyone. Dr. Cox was amazing!
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Nice bedside manner. Office kind of hard to find.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
I am Deaf The audiologist wasn't very approachable. When i tried to inform him that I am uncomfortable with audio testing it wasn't reciprocated. Being Deaf I struggle with phantom noise in the booth and it isnt a pleasing expirence for someone who done this throughout my life. I felt like it was ment to get done and over with. I was surprised considering I already had an audiology chart sent over. While i understand they wanted to check my hearing after removing the wax. Some of the equipment feels outdated. Dr Cox was very approachable and receptive. He went out of his way to make sure i was able to read his lips and that I could understand him. When the question of Cochlear implants was ment he was very respectful of my refusal due to cultural and uncomfortableness. The nurse didn't know that I am Deaf and called for me without looking at me so i could see their lips. When she discovered I was Deaf she was more aware of communication.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
I am fortunate to be with Dr. Cox! He prepares well for my visits and thoroughly listens to me, remembering well what I’ve related to him. He is honest, considerate and comforting in that he puts me at ease and admits when he is puzzled. Dr. Cox is knowledgeable and has provided care that continues to help me. The office staff and he work well together and even my phone-in questions are answered quickly.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
He is a very caring and respectful doctor.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
He is wonderful and I would highly recommend doing everything you can to make sure he stays at your facility. He is a very nice human and listens before giving his opinion. You want that in a doctor.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is an extremely kind and professional physician. I really liked him and he made me feel completely at ease.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox and the staff are awesome! I highly recommend this doctor and his team.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Very friendly office
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
Ge took the time to listen to all my concerns,more than most physicians. He didn't rush me. He is always compassionate and thorough
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
He is very professional & I would recommend him to everyone.
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
This was an initial appointment and I was very impressed with the whole office and experience. Very courteous and focused. They were thorough and very knowledgeable!
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
Best doctor we have ever met
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Dr Cox is the beat !!!
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox has been a great support throughout my recovery journey. Even though he is an ENT Physician he truly listens and cares about my Substance Abuse Recovery. He always asks if I still go to meetings, working steps, and genuinely cares how things are going. He is fantastic!
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Cox's office was fine but he ordered a CT scan and it is 43 days out. Not his fault but that is an unacceptable long amount of time.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Very happy with initial visit
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and seemingly concerned with my health.
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
Very nice to talk to and get a second opinion on needing surgery. Dr.Cox sat and listened to my concern and addressed them in normal terms .
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Great doctor
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is an amazing provider and would recommend him to EVERYONE! The staff at his office are all amazing from walking in the door to the exit at check out. His nurse Melissa is very down to earth and always makes me feel at ease, important, and that I matter.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
He and his nurse are the nicest!! I felt very important and was taken seriously.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
He’s very pleasant very professional did not hurry through the exam. I felt at ease. You can tell he’s happy with his profession
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
He was very professional and overall a great doctor!
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Was my first visit with Dr Cox and would highly recommend him! He was patient, kind, professional (but explained at my level of understanding), and I felt like he had wished he could give me better news. I did not feel rushed at all, which is hugely important to me!!! Office staff was very nice! One thing I was not comfortable with was after having the hearing test, the audiologist asked me if I had given any thought to hearing aids which, at that time, had not yet met with Dr Cox and did not know that my hearing loss was not going to be able to be helped in another way. The audiologist was nice, but I just felt it was too soon for him to be bringing up hearing aids before I had any knowledge of my appt outcome. The way my hearing loss came about rather quickly, I wasn’t thinking hearing aids to be my only option for help.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
They were amazing and very helpful!!
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox Comes highly recommended.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Very professional and helpful
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox and his staff were very courteous and kind! When it came to her office visits and surgery he was thorough in his explanations and great with answering any questions I had. It was overall a great experience!
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Amazing experience after seeing another ENT for our son. Very happy with the experience at MyMichigan and thankful the office accept him as a patient.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent Dr and his audiologist is excellent as well.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Everyone is always friendly and helpful. Dr. Cox and his staff are wonderful.