Steven Cox, M.D.
Otolaryngology - Head and Neck Surgery
4310 Campus Ridge Drive
Midland, MI 48640 Directions
4.9 out of 5
637 verified ratings
2 Locations
637 Ratings, 392 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Cox is widely praised for his professionalism, listening skills, bedside manner, and thorough explanations. Patients frequently note compassionate, friendly staff and coordinated office care. Several comments call him an excellent surgeon and express high confidence in his diagnostic abilities and treatment planning, including care around throat cancer and planned procedures. A few mentions note brief rushed feelings or equipment limits at the hospital, but overall sentiment is highly positive with many personal recommendations and gratitude.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 30, 2026
Has been a great doctor. Listens and doesn’t rush you in and out.
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
I like and trust Dr. Cox.
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent service
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
This was my 1st appointment with Dr Cox, every staff member was professional in every way including Harold the audilogist. Dr. Cox explained in terms easy to understand for a lay person. I look forward to my next appointment with Dr. Cox and hope to find or know more understanding of my condition.
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend for procedure I had done.
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
I was happy would recommend
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
The whole staff are caring and nice.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
New patient appointments are unfortunately scheduled months out and I wish he had more frequent openings. Otherwise his practice is great!
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
He was very informative and explained my situation to me thoroughly, I learned a lot.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
Outstanding
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Front desk and staff all very pleasant. Dr Cox listened to me, was very patient and treated me with respect. Also has a good sense of humor. He took time to address my ear issues and determined to resolve them, which he did.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Very impressed with Dr. Cox knowledge and professionalism. He is an excellent listener and presents you a well thought out plan of action/care. He will be a excellent addition to your health care team.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
He has great chairside manner and he is very intelligent!
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Yes, I will definitely recommend that family and friends go to Dr. Cox's office for excellent service, knowledgeable information and care, and a pleasant experience! Thank you Dr. Cox and staff!
Oct 13, 2026
What would you tell family and friends about your experience with this provider?
Very nice friendly staff. Didnt keep me waiting for my appointment.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
The entire office staff is wonderful. Dr. Cox is exceptional at making sure I get what I need and understand everything.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
He explained my surgery before it happened and answered all my questions. I'd recommend him to anyone.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Excellent bedside manner!
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is the best of the best! He is so kind, caring, patient, and has shown me excellent “chair side” manner every time I see him. His medical assistant is also so personable and compassionate. The office staff are all very friendly also.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
I would recomend him very much.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
Compassionate, capable, direct, and thorough, he is exactly the doctor I hoped to find for my care. I did however have to let him know that due to my MCS, the chemical fragrance in the waiting room was overwhelmingly unpleasant and literally made me ill.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Great facility in Gladwin and Midland. I’ve been to both
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Cox is amazing
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Easy and comfortable.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent clinician
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
It takes a while to get into see him. He is wonderful and I'm feeling better.
Oct 3, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit everyone was very nice. Dr.Cox examined me and then explained the at the next visit I would be getting a biopsy. I scheduled my next visit.
Oct 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox, did a great job in caring for my daughter. He made her feel very comfortable and at ease with her experience there.
Oct 1, 2026
What would you tell family and friends about your experience with this provider?
Just felt like it was brushed off
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Everyone was in such a rush.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Dr Cox and his staff were very kind and attentive. I noticed it from the moment I walked into the office. They wanted to make sure all my needs were met before I left. There was one follow-up question through the portal that Dr Cox answered immediately.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Everyone in the office from the front desk to the audiologist to Dr. Cox was fantastic. They were friendly and provided excellent care. The only challenge was the wait time to get an appt. as a new patient. From the time to referral to the first appt. It was around 3-4 months. However, the communication was great and the appt. was on time.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Great doctor.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Amazing staff and doctor!
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend him!
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Cox is a good listener and caring. He asks good questions and listens to my answers. He explains his diagnosis and provides a print out of medications and what I need to do to get well
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Fantastic care!!
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is phenomenal. He treated myself and my husband at different points in time and was easily one of the best doctors either of us have ever had. Listens, informative, respectful, honest. Greatly recommend him.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit, and I had a wonderful experience. Dr Cox was fabulous-friendly, professional, and made me feel comfortable right away. I’m very happy I chose this office.
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Courteous staff - short wait time - don’t feel rushed - explains well - would recommend his services
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor and staff
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Fabulous provider.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
He is very kind and explains everything very well
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr Stephen Cox.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Wonderful, kind, listened to my concerns. Made me very comfortable. One of the best dr experiences in my [AGE] year lifetime.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and easy to talk to.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent Dr and staff. This is unrelated to care, it would be helpful to inform patients what building their appointment is in when appointment is in Gladwin!
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
First visit and was pleased with the courtesy and professionalism of the staff.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent care from the staff and the dr. I said in my previous comments that I was met with great compassion from doctor cox which is something that you don't see very often and it is very much appreciated and I would recommend him to all my friends and family.