Steven Cox, M.D.
Otolaryngology - Head and Neck Surgery
4310 Campus Ridge Drive
Midland, MI 48640 Directions
4.9 out of 5
608 verified ratings
2 Locations
608 Ratings, 375 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Cox is widely praised for his professionalism, listening skills, bedside manner, and thorough explanations. Patients frequently note compassionate, friendly staff and coordinated office care. Several comments call him an excellent surgeon and express high confidence in his diagnostic abilities and treatment planning, including care around throat cancer and planned procedures. A few mentions note brief rushed feelings or equipment limits at the hospital, but overall sentiment is highly positive with many personal recommendations and gratitude.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Amazing staff and doctor!
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend him!
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Cox is a good listener and caring. He asks good questions and listens to my answers. He explains his diagnosis and provides a print out of medications and what I need to do to get well
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Fantastic care!!
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is phenomenal. He treated myself and my husband at different points in time and was easily one of the best doctors either of us have ever had. Listens, informative, respectful, honest. Greatly recommend him.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit, and I had a wonderful experience. Dr Cox was fabulous-friendly, professional, and made me feel comfortable right away. I’m very happy I chose this office.
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Courteous staff - short wait time - don’t feel rushed - explains well - would recommend his services
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor and staff
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Fabulous provider.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
He is very kind and explains everything very well
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr Stephen Cox.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Wonderful, kind, listened to my concerns. Made me very comfortable. One of the best dr experiences in my [AGE] year lifetime.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and easy to talk to.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent Dr and staff. This is unrelated to care, it would be helpful to inform patients what building their appointment is in when appointment is in Gladwin!
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
First visit and was pleased with the courtesy and professionalism of the staff.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent care from the staff and the dr. I said in my previous comments that I was met with great compassion from doctor cox which is something that you don't see very often and it is very much appreciated and I would recommend him to all my friends and family.
Sep 13, 2026
What would you tell family and friends about your experience with this provider?
Very compassionate doctor, says it like it is but answers all my questions. Friendly office setting.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
Happy I was able to get the scope down my nose the same day.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and knowledgeable doctor
Sep 7, 2026
This was my first visit with Doctor Cox. He took the time to show me my MRI Scan and show me what was going on with my case. Friendly but professional. I would recommend him to anyone needing an ENT
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Good doctor to see.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fox is one of the kindest providers I have ever had care for me. He was compassionate and listened to my concerns, and very professionally explained everything he was doing for my examination and procedure, all while providing exceptional consideration for my anxiety. I would recommend Dr. Cox to everyone.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Everyone at the office was great, but it took so many months to be seen that the issue had fixed itself. So basically, I paid them to tell me that I'm perfectly fine.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
This was my first Office visit here. I would highly recommend Dr. Cox to any Family and Friends.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and support staff!
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Great experience
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is always very understanding for my brother and explains things carefully to him. I do appreciate his respect for my older brother with Hearing problems.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Yes I would. As a new patient, I found the front office staff, nursing and Dr. Cox very kind, approachable and to be great listeners.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
No complaints
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Vibrant staff. All very friendly and helpful! I would highly recommend .
Sep 1, 2026
What would you tell family and friends about your experience with this provider?
Professional, and good communicator. The summary afterwards was concise and easily followed.
Sep 1, 2026
What would you tell family and friends about your experience with this provider?
Very pleased with all the office staff
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Very nice doctor and staff
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox and his staff were very friendly, kind and thorough. He explained each step in cleaning the impacted wax in my ear.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
After 4 years of having trouble with my ears, and 2 other ENT, Dr. Cox listened to me and took me seriously when I was talking to him about the trouble I have been having. I felt like he cared. I felt as if he truly wanted to figure out what was going on. I felt like he was reasonably trying to find solutions to the problem I have been having.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Great experience
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
I would recommend him without hesitation.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
They were very knowledgeable.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Very kind and thoughtful. Very knowledgeable and explained everything in a way that was easy to understand.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
That I believe he genuinely cares about the care he provides.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Dr cox was amazing . Explained exactly what to expect after my daughter will have her tonsils out . He was very thorough and great with kids . I would recommend this office to anyone .
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Over all the best doctor I have seen in the past 15 years.
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is the best. His staff is friendly and helpful. I have referred people to this office because of his knowledge and personality.
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Outstanding care in a clean, friendly environment. What more can you ask? Not very dang much.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Best provider
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
I would say that we had to wait a long time to get an appointment for a new patient and then had to wait a long time for a surgery date and we expressed concern over prolonged issues that were causing reoccurring illnesses and that we didn’t want to sustain the antibiotic for that long until a surgery could be performed. So the long wait was frustrating…however, we liked Dr Cox and his team very much. The surgery went smoothly and was much needed. The pre and post surgical team and Dr were amazing. The hospital staff went out of their way to help and made him happy. Everyone was great!!! I would highly recommend, just advise about the wait time to get an appointment. Perhaps that’s the reason I guess.
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Aug 16, 2026
What would you tell family and friends about your experience with this provider?
Friendly and curteous
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
My only disappointing thing was when I never got to talk to a supervisor whi h had nothing to do with Dr Cox. Great visit otherwise.
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
My daughter had a tonsillectomy and adenoidectomy. Dr, Cox was very reassuring, personable, and thorough in his explanations of the procedure and recovery. He talked to my daughter in a way that was appropriate for a [AGE] year old and made her feel very comfortable. The procedure was quick (15-20 minutes) and her recovery went well following his instructions. I would recommend Dr. Cox to anyone whose child needs an ENT.