Steven Cox, M.D.
Otolaryngology - Head and Neck Surgery
4310 Campus Ridge Drive
Midland, MI 48640 Directions
4.9 out of 5
602 verified ratings
2 Locations
602 Ratings, 374 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Cox is widely praised for his professionalism, listening skills, bedside manner, and thorough explanations. Patients frequently note compassionate, friendly staff and coordinated office care. Several comments call him an excellent surgeon and express high confidence in his diagnostic abilities and treatment planning, including care around throat cancer and planned procedures. A few mentions note brief rushed feelings or equipment limits at the hospital, but overall sentiment is highly positive with many personal recommendations and gratitude.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Great doctor
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
It was 3 years since I saw Dr. Cox so it took me 4 months to get back into see him. He was apologetic and treated me nicely .
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Nice doctor
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
I felt heard as a parent. I appreciate that Dr Cox wants to do what's best for my child (going straight to adenoidectomy rather than schedule an unnecessary sleep study first).
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable, kind and attentive. I felt my needs were met
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox and his office provide outstanding care. They are kind, prompt, and thorough. Dr. Cox’s knowledge and experience are obvious. He is a great listener and provides several treatment options with explanations to make sure you are comfortable with your plan. He especially did a great job of explaining expectations for my procedure.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
He was very friendly and kind. Explained everything he did.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
None better.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox and staff are very courteous and professional.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
It was amazing
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend him .
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
I was sent to him but needed to see a bone Dr for my neck. Friendly staff in person and on phone. Nice Dr.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox and his staff were friendly, caring and courteous. I'm so happy I chose him to be my ENT. Hopefully, he can help me get some relief and answers. I definitely felt like Dr. Cox listened and was concerned for my well-being.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Does a great job for the field of practice
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
He got us in right away. Listened to us
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Professional and friendly
Feb 13, 2026
Great
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Best place to go for ENT everybody was great
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Dr. Explains things well. He also listens very closely to any questions you may have. He genuinely cares about his patients. The office staff is excellent. Dr Cox is the best.
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Staff all very nice and informative
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Dr . Cox is very friendly. He was not able to help me however he referred me to someone that can. Very grateful for that
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Good Dr.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
My son is scared of most medical offices and thinks they are going to hurt him because of vaccines and the surgeries he has had. No matter how much we explain to him he is still super anxious. When we go to Dr. Cox’s office he is always excited to see him and correlates him with the TV show Blippi because he is so friend and easy for my son to talk to and makes just getting checked out fun for him and lets him help with his own care. He enjoys the staff in the office and has no problem going into this particular office and it makes me feel good because I don’t have to stress about his fears. Thank you Doctor and staff for making my son feel so welcome and comfortable.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I did tell family he was part of the reason I moved back to Michigan. I tell everyone that they have the best doctors, highly trained amd the best bedside manners. He right up there with the best of the best. I had throat cancer and he said sign of it returning.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Dr Cox is very pleasant and explains in a way that i can understand i would recommend him
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
The staff was friendly and professional.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, listened to me and explained everything very well
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
He is the best!!!! Very kind and caring ❤️ I Love him
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
It was very good
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is Great!! Very professional, knowledgeable and up to date on patient care & treatments! I highly recommend him!!!
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Cox is one of the best children's specialty providers. He always takes time to actively listen to my concerns. At this last appointment he provided empathy and validation for the health concerns we noted. I wish more specialists could be like Dr. Cox.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Dr Cox’s office staff is very nice and welcoming. They are patient with my [AGE] yr old. Dr Cox is always willing to listen and talk about any concerns I have had. He also was amazing with explaining what to watch for going forward. Also gave me some good advice come summer time and swimming in lakes.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Sincere and professional.
Feb 1, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable, friendly and kind.
Feb 1, 2026
What would you tell family and friends about your experience with this provider?
I would strongly recommend Dr. Cox and his team there the best.
Jan 31, 2026
Great friend and doctor. Delightful when I go see him. I would recommend him 100%. Caring person and very upbeat and positive. Very knowledgeable and great surgeon.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
What a caring wonderful doctor he is. I always tell him he is my favorite doctor and it’s true. He is a very good surgeon and great bedside doctor.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied with my first visit! He was thorough, friendly and caring!
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Very nice doctor with great bedside manner. Listened to what i had to say and i am hoping that i will get better soon.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Dr Cox and his staff are wonderful caring people they will listen to all concerns and give you the answers your looking for, they are great !!!
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
I was completely pleased, I would recommend him to friends and family!
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Great
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Dr cox listens intently to what you have to say!
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
He is very professional & friendly. I would recommend him to anyone.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Always courteous throughout the office - always appt on time - next appt always quick to see again
Jan 25, 2026
What would you tell family and friends about your experience with this provider?
From the check in assistant greeting us at the front entrance to the assistant, taking us to see the doctor the doctor himself, his aid. And the check out assistant at the counter we're all very kind, courteous, friendly and smiling
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Remarkably thorough, pleasant, concerned, compassionate. From the front desk through nursing and including Dr Cox. One of the best experiences I've had in medical offices.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the office experience, Dr cox’ listening, explaining offering options
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
Gave me several options for my problem but felt a little rushed when the doctor came in.