SSM Health Medical Group

Family Medicine, Obstetrics & Gynecology, Pediatrics, Primary Care, Ear, Nose and Throat

1800 S. Douglas Blvd.

Midwest City, OK 73130 Directions

(405) 741-7722

www.getcare.ssmhealth.com

4.8 out of 5

506 verified ratings

506 Ratings, 179 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise SSM Health Medical Group for compassionate, attentive primary care. Providers are described as excellent listeners who explain conditions and treatments clearly, include patients in decisions, and show genuine care. Many comments note long-term relationships, trust for complex conditions (diabetes, bladder cancer), prompt test scheduling, and successful procedures/tests (e.g., arm draw without bruising). Overall sentiment is highly positive toward clinical skill, bedside manner, and communication.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Feb 27, 2026
I felt very comfortable with Dr Tidwell. She’s open to questioning and fully explains answers. I have no doubt that I am in good hands going forward.

Feb 27, 2026
overall excellent in all respects

Feb 25, 2026
She is very kind and professional.

Feb 25, 2026
She actually cares about you and your health

Feb 23, 2026
Robin is amazing. I am grateful I found her to be my primary care physician. I feel like she is the k my person that I went to that cared about getting to the bottom of my issues and didn’t just throw medication at me.

Feb 19, 2026
He is very professional and cared about what was going on with me and took the time to explain the things I asked in a manner that I understood

Feb 18, 2026
He has listened and taken action in testing for a wide range of indicators that would provide a diagnosis in line with my symptoms, and while not finding a diagnosis, he provided me with medication that has greatly decreased my symptoms. He has been following up to track how well the medicine is managing my issues, and he has made treatment modifications to achieve a greater amount relief of my symptoms. One might say that is what a doctor should do, but I can't express enough how tremendously helpful his treatment has been to me.

Feb 13, 2026
Always a pleasure to see her

Feb 12, 2026
Robin is always professional but caring. Listens and explains things so that I understand. I feel confident that she is providing me great care and makes me feel comfortable and confident in her abilities.

Feb 12, 2026
He is very good at explaining things to you and always ask you if there is anything else or any concerns you may have about what he has discussed with you. Always has excellent medical knowledge and talks to you and takes time to listen to you. He gets a 10++ in my opinion as one of his new patients.

Feb 10, 2026
She addressed my concerns. She is a very knowledgeable professional.

Feb 6, 2026
She’s great

Feb 6, 2026
Overall a great experience!

Feb 4, 2026
Excellent Service

Feb 4, 2026
She was interested in my problems. Provided me options of care and made me feel safe.

Feb 4, 2026
See previous comments.

Jan 30, 2026
Could not be happier with my choice primary care physician. Dr. Kidwell is down to earth and easy to communicate with. I would recommend her to anyone who needs a great family physician.

Jan 30, 2026
She was very caring

Jan 28, 2026

Jan 24, 2026
She is very nice and takes the time to listen to you and explain things to you.

Jan 22, 2026
Very professional as well as caring

Jan 22, 2026
I love the staff

Jan 21, 2026
Very helpful in explaining meds and reason for same

Jan 9, 2026
She is very caring always addresses my needs and has given me great advice but highly recommend her she truly cares about her patience

Jan 9, 2026
He is a good doctor and cares about his patients

Jan 8, 2026
She's great, just a very compassionate, and acknowledgeable caring physician, you can't hardly find Doctors like that nowadays .Thanks again Dr. Tracy Kidwell.

Jan 8, 2026
I like the experience and very happy about it

Jan 7, 2026
She listens and includes me in my treatment.

Jan 7, 2026
Called to make appointment for 2 days after ER visit (per discharge instructions). Nurse called and said it would be a week, that's protocol.

Jan 6, 2026
She remembers me and knows me as a person. And she is truthful about her limitations. I like her.

Jan 5, 2026
He is attentive and answers all my questions.

Jan 4, 2026
Dr Brown only has your best interest in mind. He listens to you intently and offers great advice. He the first doctor to determine that I’m diabetic after all the labs I have had done.

Dec 25, 2025
Very pleased with care

Dec 23, 2025

Dec 20, 2025
Thankful I found her. Facility is close to my house. Only challenge is going to hospital to have blood work done and fighting the never ending construction at 28th and Douglas.

Dec 17, 2025
Awesome professional, very caring

Dec 17, 2025
No nonsense, capable and amazing person and a fabulous dr.

Dec 17, 2025
Shes friendly, I think she knows her practice well...

Dec 17, 2025
I've been with Robin 20 plus years and now she is my daughter's medical Dr 👍❤️

Dec 16, 2025
She listens and explains well .. never makes you feel rushed

Dec 15, 2025

Dec 14, 2025
I couldn't begin to adequately explain all the extremely positive reasons why prefer being under her care! One of the primary reasons I really like her is her honesty. I know that she is going to tell me straight no matter what. She's highly intelligent and has good common sense. She is extremely good at not only being able to see the big picture but, she's also able to get down to the most minute of detail in dealing with my care. She's so good at explaining issues and concepts and ensuring I fully understand before I leave her office.

Dec 13, 2025
She's exceptional!

Dec 10, 2025
I already said it

Dec 6, 2025
Good doctor and I want to thank her for putting up with me. I'm not a good patient.

Dec 6, 2025
Friendly, wants to know you and what problems you have.

Dec 3, 2025
Dr Avery is knowledgeable of my conditions and understands my concerns. She listens before answering my questions

Dec 3, 2025
I was impressed that he read cardiologist notes prior to seeing me so he was aware of that appointment prior to seeing me.

Dec 2, 2025

Nov 27, 2025
Robins listens to my concerns, then she gives her advice on the situation. She pays special attention to my numbers, especially glucose test.