Spokane Eye Clinic - Nevada/Northpointe
Ophthalmology
9651 N Nevada St
Spokane, WA 99218 Directions
4.7 out of 5
5,002 verified ratings
5,002 Ratings, 4,979 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 1, 2025
Thomas J. Riley, OD, FAAO
Very nice
Oct 1, 2025
I think he is over scheduled and doesn�t have time to understand complaints. He is very nice but I don�t think he paid enough attention to my vision and complaints.
Oct 1, 2025
Dr. Riley always solves the problem. This time (and it has happened before) he found an eyelash sticking in my eye. He pulled it, and I feel like a new person. He made me feel that I wasn�t being paranoid. He is perfect, even when dealing with mundane problems.
Oct 1, 2025
Dr. Riley is a wonderful, friendly, knowledgeable and professional Doctor who is very helpful.
Oct 1, 2025
Doctor Riley was very professional and very helpful providing good information that I needed.
Oct 1, 2025
The scedular was friendly and worked with us to meet my appointment needs.
Oct 1, 2025
I spoke to triage and was given an appointment the next day. I called that day to cancel, because I woke up with a bad cold. I was given an appointment the next day.
Oct 1, 2025
Yes I would again. I have referred Dr.Riley to my sister who was a patient of his for years. Other than the long wait everyone and everything was great.
Oct 1, 2025
Dr. Riley was thorough, reassuring and explained his findings completely. Excellent overall experience!
Oct 1, 2025
No problems
Oct 1, 2025
I�m sorry. I can�t remember.
Oct 1, 2025
Very professional and offered choices on my eye situation
Oct 1, 2025
Asked about what eye drops to use. No answer
Oct 1, 2025
I wish I could remember his name- professional, efficient and welcoming
Oct 1, 2025
Very thorough, not rushed, listened well, and was very professional.
Oct 1, 2025
Awesome!
Oct 1, 2025
The lady was very helpful and curteous
.
Oct 1, 2025
The concerns will be addressed when I see Dr Stone tomorrow
Oct 1, 2025
For the personnel I honestly believe Dr Riley is way over booked and if that was addressed everyone would be happier. I spent 3 hours there and he was running from room to room the entire time. Still people waiting on him when I left. I felt bad for him
Oct 1, 2025
My caregiver and I were waiting over an hour in the waiting room
Oct 1, 2025
Emily did a good test
Oct 1, 2025
I don't remember the name of the girl who checked us out but she was so nice and helpful. The sign said "in training" but she seemed more friendly and professional and helpful than any one I have dealt with since going to Dr. Riley
Oct 1, 2025
Counter check in lady was awesome and polite
Oct 1, 2025
Professional, friendly, and efficient.
Oct 1, 2025
Dr Riley in intelligent, compassionate, thorough and kind. I went to see him with very painful eyes and terrible headaches. He did some testing, examined me and prescribed drops and tonight I am headache free.
Oct 1, 2025
Great experience from start to finish
Oct 1, 2025
Oct 1, 2025
Quick and easy
Oct 1, 2025
The front desk staff, her assistant and the doctor were all wonderful .
Oct 1, 2025
Very easy.
Oct 1, 2025
She was very quick and efficient while listening to my concerns and responding to my questions with care and concern.
Oct 1, 2025
Absolutely.
Oct 1, 2025
Was able to get me in last minute. Very thorough and knowledgeable. The office staff was helpful. They have a free parking garage under the building. Nice experience.
Oct 1, 2025
5 minute wait time
Oct 1, 2025
First visit was good
Oct 1, 2025
Good experiience
Oct 1, 2025
Prompt and courteous
Oct 1, 2025
Dr Schleicher was wonderful. She listened to all my needs and was very knowledgeable.
Oct 1, 2025
Completely.
Oct 1, 2025
Pleasant
Oct 1, 2025
She was pleasant yet professional. She explained everything that was happening and completely put me at ease. Her assistant was also great.
Oct 1, 2025
Oct 1, 2025
Explained everything to me. Very kind.
Oct 1, 2025
Very professional, approachable and knowledgeable. Very positive experience.
Oct 1, 2025
All that I came in contact with were very personable
Oct 1, 2025
Would appreciate introductions and name tags, as well as credentials.
Oct 1, 2025
My appointment time was at 1:50pm. I wasn�t taken to a room until 2:20.
Oct 1, 2025
Slow check in. Wasn�t even sure they knew I was there. Was not acknowledged.
Oct 1, 2025
Great bedside manner and very informative. Highly recommend
Oct 1, 2025
Absolutely ll