2,057 Ratings, 1173 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 19, 2025
Ariana Schempp, A.P.R.N., F.N.P.-B.C., M.S.N.
The best care u expect
Feb 18, 2025
Excellant experience
Feb 12, 2025
What would you tell family and friends about your experience with this provider?
I have the outmost respect for this provider and have referred some friends her way
Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Ashley, office staff, and nurses are excellent!
Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Thank you very much for everything
Feb 10, 2025
What would you tell family and friends about your experience with this provider?
They are very nice and knowledge but getting an appointment took weeks and then getting the treatment to start for what I need is taking 2 months. To me that is unreasonable.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
Very professional and courteous, helpful with insurance.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
Always listen, very friendly, too long a wait for appointments.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
I really like working with your staff and you. I feel comfortable in working with you and the staff with my on going back and hip problems
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
Great place to go for information and help.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
Great listener, kind & willingness to help
Feb 8, 2025
What would you tell family and friends about your experience with this provider?
The office is run in a very professional way. I always get in and out quickly. Which is very helpful with my busy schedule.
Feb 8, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable provider. Friendly staff.
Feb 7, 2025
She was good but no help for over a months
Feb 7, 2025
Very satisfying and very kind person.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Excellent & very caring
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Lessons very well, kind and nice.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
It was great there but they whated to get a c t scan and no one has call me to set it up.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and respectful. Family feel atmosphere .
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I would tell my family and friends to use the clinic I've already told people about Ashley I get this clinic high notes they've always done good for my name is [Name]
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
They all were very good
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Too long of a period between treatments and no follow up
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Responsive, friendly and respectful.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I was rushed in due to what I do for others and no other place has ever done that for me the person I care for appreciates this more than thank you for the quick and snappy response for my needs it is totally appreciated
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
and helps you very courteous, very reliant and very respectable and listens to your age. I would recommend her to anyone
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
When you need to talk to someone on the you have to leave a message and twice someone would call me back but it wasn’t who I needed to talk to so then they would say we will give her the message but I still had to wait until I had an appt.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very caring and knowledgeable.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Good, positive energy. Knowledgable, friendly staff & doctor that are good at their jobs.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
This is a very caring facility
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Slow process. Takes a month to get help
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
She litens to you about what your problem is and tlries to g et the best treatment for you
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
nice place and people
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Great!!!!!!! And Carrying and concerning.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Give me full attention and help
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Wish I had more time with Dr
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
She was great! Very understanding of my particular situation and supportive. I would highly recommend her.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
That they get to know their patients and try helping them the best they can
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I believe Ariana is overbooked and doesn’t have the time to listen and respond. The waiting room was full. I have friends that go to Lansing because this office makes appointments out to far. People are in pain. The wait is usually when scheduled for abrasions is what an employee told me.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Professional, knowledgeable, good communicator, compassionate.
Jan 30, 2025
What would you tell family and friends about your experience with this provider?
Anna and her staff are top of the line!!!!!
Jan 29, 2025
What would you tell family and friends about your experience with this provider?
Great service
Jan 27, 2025
What would you tell family and friends about your experience with this provider?
The Dr and staff are kind and personable.
Jan 25, 2025
Very friendly
Jan 25, 2025
What would you tell family and friends about your experience with this provider?
Very friendly
Jan 25, 2025
What would you tell family and friends about your experience with this provider?
During this visit it was apparent there was some misunderstanding in what she heard me trying to explain to her. It's possible between past visits and the most recent I haven't provided a detailed enough explanation of my history and current issues to her, I see multiple providers so over time I've lost track of who I've told what. But I definitely didn't feel like we were on the same page with this most recent visit.
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
Anna O'Keefe is kind, caring and professional.
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
This office should be able fill out forms from their patients job, And also write return to work with or without restrictions.
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
I believe she is very caring and wants to help me as much as she can with my medical needs.
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
I do feel they are trying to address my needs, and they are personable. However there are I times I feel rushed and that my care has to fit a cookie cutter/narrative. It does not feel at times tailored to my specific needs, but I appreciate what they are able to do for me.
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
She has been very good with me and wants to help with my psi