Baptist Primary Care - Roosevelt
4530 St. Johns Avenue, Suite 13
Jacksonville, FL 32210 Directions
4.8 out of 5
3,219 verified ratings
3,219 Ratings, 1,791 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Aishah Covington Simms, MD
Love Dr. Simms and office staff. They are amazing.
May 23, 2026
Professional
May 22, 2026
All of the staff, from the front desk to medical are professional and friendly. Dr. Covington Simms is excellent. I highly recommend Baptist Primary Care, Roosevelt.
May 22, 2026
I love Dr. Simms bedside manner. She is intelligent and knowledgable. She is a great listener and very intuitive.
May 21, 2026
Great experience! From the front desk reception to my appointment with the doctor, everything was incredibly fast, smooth, and pleasant. I have absolutely no complaints. Highly recommend!
May 21, 2026
The staff and Dr simms are so friendly, professional, responsible and helpful.
May 21, 2026
Kind and professional employees. Love Dr. Simms! Do not have to wait for appt.
May 21, 2026
It’s a pleasant environment
May 20, 2026
Everything is well put together. Everyone is nice and friendly
May 20, 2026
The staff were extremely friendly and Dr. Simms is great!
May 19, 2026
Everyone is professional and thirough.
May 18, 2026
Office staff are always friendly and helpful. Doctors are amazing. Nurses are outstanding.
May 17, 2026
Clean, quiet and well organized
May 16, 2026
Very friendly, professional personnel. Everything was done very efficiently. I appreciate that.
May 15, 2026
Excellent doctor and pleasant staff.
May 15, 2026
Very clean staff very professional
May 14, 2026
Fast
May 14, 2026
Professional, courteous.
May 14, 2026
My doctor is very good, the rest of the staff are all very nice and friendly.
May 11, 2026
Very courteous and patient. Answers my questions politely and care about my concerns.
May 11, 2026
Excellent staff and doctors.
May 10, 2026
Dr Lyons and his staff are always top.rate
May 9, 2026
Dr. Simms, the phlebotonist, the girl who schedules appointments. It is always clean. Most of the staff is really nice.
May 9, 2026
Very professional staff..
May 9, 2026
Clean, comfortable and friendly staff.
May 8, 2026
Most staff ate very friendly. Some, not so much. Dr. Lyons is great. Very knowledgeable and always listens.
May 7, 2026
Dr Lyons is a very good doctor. He takes time to listen and explain things to me.
May 6, 2026
Very professional in every way. Ladies in the office are always easy to work with. Always very polite. And Dr Lyons is great.
May 6, 2026
The courtesy of office staff
May 6, 2026
Dr. Lyons was great. Authentic and sincerely interested in my health.
May 6, 2026
It was a visit that was on time and the PA both listened and was attentive to my concerns. She prescribed a medication that has helped considerably.
May 5, 2026
Convenient location, clean with friendly and competent staff. I was particularly thankful on this particular occasion that they took me in for a visit on short notice.
May 4, 2026
Every staff member was extremely professional and treated me with respect. Dr. Lyons took extra time to explain everything to me that I needed to know about my health and my upcoming surgery.
May 2, 2026
Dr. Lyons took time to listen to me as a new patient.
May 2, 2026
everything everyone is very helpful and friendly
May 2, 2026
The staff was outstanding
May 2, 2026
I love my doctor. Dr. Covington Simms.
May 1, 2026
Office staff and our doctor are very nice and helpful.
May 1, 2026
Dr. Driver was amazing!!! Very professional and easy to talk and relate to. She took care of all of my issues.
May 1, 2026
Physician and staff
May 1, 2026
From check in until I leave, Dr. Simms and her team are efficient, friendly, and knowledgeable.
Dr Simms is a great listener, empathetic, and ensures her recommendations are fully explained.
Apr 30, 2026
I like the way they take charge and find a way to get you in for an appointment. I also like Dr Simms.
Apr 27, 2026
Staff is friendly. Dr. Lyons is a fantastic doctor. He listens and offers his best opinions and suggestions. Ease of check in and check out.
Apr 24, 2026
Friendly staff, little wait, and knowledgeable doctor who I felt listened and cared. Office was clean and presentable. Appreciated promptness of the visit as well.
Apr 24, 2026
Professional but friendly personnel.
Apr 22, 2026
Dr Simms is awesome.
Apr 22, 2026
Friendly and address you by your name
Apr 22, 2026
Everything!
Apr 21, 2026
I love Dr. Covington Simms! She is personable and thorough about providing the best care for me.
Apr 19, 2026
Friendly staff