Baptist Primary Care - Roosevelt

4530 St. Johns Avenue, Suite 13

Jacksonville, FL 32210 Directions

(904) 384-5222

www.baptistjax.com

4.8 out of 5

2,040 verified ratings

2,040 Ratings, 1101 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 23, 2025
Convenient- staff is great

Mar 23, 2025
Dr Lyons & the staff are amazing!

Mar 22, 2025
the office is very efficient and friendly.

Mar 22, 2025
Nice friendly and caring staff, very efficient also.

Mar 22, 2025
I’ve been going to Dr. Kristie Driver for some years now and she is exceptionally wonderful at her job and I would recommend anyone to visit her office

Mar 22, 2025
Dr. Driver was amazing!!!! Office staff were great also.

Mar 22, 2025
Friendly, professional staff . Dr Lyons is knowledgeable and takes the time to listen. I was able to get in the next day for follow up after surgery.

Mar 22, 2025
Very efficient, hardly any wait time and friendly.

Mar 22, 2025
Dr. Simms is the best and she gets a lot out of her staff.

Mar 22, 2025
They have the best staff and doctors.

Mar 21, 2025
Friendly and great customer service

Mar 19, 2025
Friendly. Dr Simms

Mar 18, 2025
The staff is always pleasant and nice! The doctor's are thorough and easy to talk to!

Mar 15, 2025
The efficiency

Mar 14, 2025
Always very professional and friendly

Mar 14, 2025
They are friendly, prompt. Convenient location for me. They respond to calls.

Mar 13, 2025
Friendly quick clean

Mar 13, 2025
Always professional and courteous.

Mar 9, 2025
Friendly staff and care team!

Mar 9, 2025
Friendly staff

Mar 8, 2025
I love that Dr Covington Simms doesn't try to put me on medication immediately. She gives me options to change my lifestyle. I love this. She's worth the drive

Mar 8, 2025
Appt on time. Doctor is professional and knowledgeable

Mar 8, 2025
Staff is friendly and check in is quick. Not much wait time to see Dr.

Mar 8, 2025
1 the office staff is friendly and helpful. 2 the doctor does listen to me and responds well. 3 I do not feel rushed in and out. 4 the office is convenient to where I live. 5 the office is clean and orderly.

Mar 8, 2025
Dr Lyons Short wait time Nice office staff

Mar 6, 2025
Quickly seen, felt heard by my doctor

Mar 6, 2025
Fast Help!

Mar 2, 2025
Everything!!! Dr. Lyons is the best.

Mar 1, 2025
The doctors and staff are professional & friendly.

Mar 1, 2025
Kind and efficient staff

Mar 1, 2025
1. I am fortunate to have a “new” Primary Care Provider who is a wonderfully KNOWLEDGEABLE, PROFESSIONAL, ETHICAL, INFORMATIVE, RELATABLE and GENUINELY CARING DOCTOR!! 2. I am most impressed and grateful that DR. KRISTIE DRIVER would NOT allow me to leave her office with a “stroke-level” hypertension reading rather it be “white coat hypertension” or otherwise! 3. All members of DR. DRIVER’s staff who I interacted with are professionally courteous, welcoming, and KIND. 4. I was seen at my appointed time. 5. The lobby/waiting area is neat, clean, with pleasantly arranged decor and spacious seating. 6. Adequate security measures are evident. 7. I was able to get a “new patient” appointment within a week of calling. 8. The office is conveniently located with ample parking.

Mar 1, 2025
The office is clean, staff is friendly and professional, the provider Dr.Simms is very thorough and a great listener.

Mar 1, 2025
Everything, the staff was awesome. They took me back fairly quickly and the provider came in the room shortly after the MA left out. The provider was the best. She listened to me did what I feel was an excellent history review and the plan that was made off of my concern and her knowledge

Feb 27, 2025

Feb 27, 2025
Everyone was so friendly and kind. I really enjoyed my appointment!

Feb 27, 2025
Good dr’s

Feb 27, 2025
Dr. Aishah Covington Simms hands down is my favorite thing about this office. She is friendly, communicative, concerned and a great Doctor. Also, her nurse is very kind.

Feb 26, 2025
My Dr. provides excellent personal care, and listens intently to any concerns I have. The rest of the staff is also very professional and pleasant.

Feb 26, 2025
Very friendly staff, and short wait time. Clean office and bright atmosphere. Dr Covington was very thorough and treated me like a patient, and not just another chart. It was my first visit, and I’m lucky to have found this fabulous team.

Feb 24, 2025
Everyone was so kind and compassionate!

Feb 24, 2025
Dr Driver is a very pleasant physician and she explains everything in details concerning your health issues.

Feb 22, 2025

Feb 22, 2025
Appointments run on time, all areas are clean. Staff is friendly. To me the shinning star is Dr. Driver. She seams to care and is friendly and outgoing. Even if you feel bad you instantly feel better when she comes in the room. She listens to you and comes up with a treatment plan. I have never felt rushed or like she wasn't listening to my concerns.

Feb 20, 2025
I like the doctors.I'd like doctor driver

Feb 20, 2025
Best Dr. Driver and staff.

Feb 17, 2025
Everyone was very friendly & helpful

Feb 15, 2025
Ease of getting an appointment

Feb 15, 2025
I love Dr. [last name], Meghan and Bailey. They are the best.

Feb 15, 2025
Friendly service and great medical care

Feb 13, 2025
Dr. Lyons is the best! All of the office staff are pleasant and efficient as well