Baptist Primary Care - Roosevelt

4530 St. Johns Avenue, Suite 13

Jacksonville, FL 32210 Directions

(904) 384-5222

www.baptistjax.com

4.8 out of 5

3,508 verified ratings

3,508 Ratings, 1,957 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2026
The staff is always helpful and polite and Dr.Lyons is a wonderful caring doctor. He listens and never rushes. I feel that I am being taken care of.

Sep 26, 2026
Efficiency

Sep 24, 2026
I like the convenience and the people, especially Dr. Lyons. He is extremely knowledgeable and personable and answers all of my questions even when I didn't ask them.

Sep 21, 2026
Dr was very attentive

Sep 20, 2026
Dr. Jesse’s nurse and the lovely lady in your lab are so nice and welcoming at every visit. Dr. Jesse is a wonderful doctor and I feel confident that he will always support me in my care. I am very grateful the Baptist Hospital System.

Sep 20, 2026
Very helpful staff Love Dr. Covington Simms Also, really like that you can have your bloodwork drawn right in their office

Sep 20, 2026
Dr. Lyons and the entire staff

Sep 19, 2026
The front office staff is very friendly. The entire office is extremely clean. My doctor listens to me and communicates with me

Sep 18, 2026
Friendly staff, and my physician is wonderful.

Sep 17, 2026

Sep 16, 2026
Kind and caring

Sep 16, 2026
Everything Mrs Covington is amazing

Sep 16, 2026
Friendly staff efficient

Sep 14, 2026
Clean facilities, Friendly helpful staff, clear information on health and staying healthy.

Sep 11, 2026
The staff are very friendly and helpful. Dr. Simms is a thorough and caring doctor; she listens to me and addresses any issues or concerns that I may have. I never feel rushed and i am confident that I am receiving great care.

Sep 10, 2026
Keeps appointments on time and takes time to ask and listen

Sep 10, 2026
Friendly and knowledgeable staff.

Sep 10, 2026
The staff is friendly and I’d have to say my doctors great, as Dr. Lyons.

Sep 10, 2026
I love how quickly you get seen by the Doctor and Dr. Lyons is great

Sep 10, 2026
Friendly staff, minimum wait time and I feel comfortable talking to my physician he listens attentively and I trust him to give me the best possible care.

Sep 7, 2026
Prompt scheduling. good doctor

Sep 6, 2026
First and foremost the doctor The staff is friendly and professional The location is convient

Sep 3, 2026
The staff is friendly and helpful. Dr. Lyons is a great doctor.

Sep 3, 2026
The office is very clean. The employees are very friendly and professional.

Sep 2, 2026
I have been a patient with this practice for a good while now. The office staff is very friendly and helpful. The office is always clean and tidy. Dr. Lyons is a good doctor that listens to the needs of his patients and takes the time to make sure he has addressed all of your concerns before the visit ends

Sep 2, 2026
Everyone there is so nice, the office girls are fabulous and I love my dr Lyons!!! He’s great!

Aug 30, 2026
Very professional office personnel and Doctors are very thorough in getting you well again

Aug 29, 2026
Droctors

Aug 29, 2026
Dr. Lyons is amazing! He is always on time. He doesn't rush through the appointment. He takes time and truly listens to his patients. He always asks if we have any questions before the appointment is complete. He is very knowledgeable and is always spot on with his diagnosis. We recently moved out towards the beach but still drive to the westside to see Dr. Lyons.

Aug 29, 2026
The checkin personnel are great. Dr. Lyons has been my primary for a number of years and has been instrumental in assisting in my many medical procedures. He is patient and knowledgeable and takes the time to answer questions and give advice. My medical recovery has for the most part been due to him.

Aug 28, 2026
I love me the experience

Aug 27, 2026
Friendly and professional

Aug 27, 2026
kind staff...great doc

Aug 27, 2026
All the staff are professional, caring and create a welcoming atmosphere.

Aug 26, 2026
I was seen in a timely manner and treated professionally by all staff.

Aug 26, 2026
The staff and Dr. Simms. I’m always listened to and treated well.

Aug 26, 2026
Friendly and helpful staff. Reasonable wait time. Very knowledgeable doctor. Would highly recommend.

Aug 24, 2026
Clean and friendly service

Aug 23, 2026
The staff are very friendly, and helpful. My doctor is taking good care of me as I enter the golden years of my life🙂

Aug 22, 2026
Friendly atmosphere

Aug 22, 2026
Very nice

Aug 21, 2026

Aug 21, 2026

Aug 21, 2026
My doctor

Aug 20, 2026
The professionalism and the fact that there were people that look like me.

Aug 20, 2026
Dr Lyons is very knowledgeable and is vested in getting me the best possible treatment

Aug 19, 2026
The staff is friendly and I like Dr. Aishah Covington as my medical Provider who listens to my concerns.

Aug 19, 2026
Dr. Lyons and staff

Aug 19, 2026
Excellent doctor and friendly staff

Aug 19, 2026
Friendly, fast, efficient.