Baptist Primary Care - Roosevelt
4530 St. Johns Avenue, Suite 13
Jacksonville, FL 32210 Directions
4.8 out of 5
2,460 verified ratings
2,460 Ratings, 1338 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Kristie Driver, MD, MPH
The staff is extremely professional, and I was seen on time. I am upset that Dr. Driver is leaving the practice. I hope you find a suitable replacement.
Jul 26, 2025
Dr. Driver and the staff. I like that I can have my blood work done at the office.
Jul 26, 2025
It was fast and easy, love the environment and especially the doctor we’re going to miss her when she’s gone wish her well in the future.
Jul 25, 2025
Convenient and easy to schedule an appointment. The entire staff is professional and friendly. Blood work can be done at this clinic.
Jul 25, 2025
Not to busy. Very efficient.
Jul 25, 2025
Dr. Covington Simms is the best!
Jul 25, 2025
Always on time and very professional staff
Jul 24, 2025
It is convenient to schedule my annual visit with Baptist Primary Care- Roosevelt, and I love that forms may be updated prior to my visit. Dr. Driver is caring and thorough in her examinations and is great with timely follow-up after each visit. The staff is very friendly and helpful, and the lab tech on site does a very good job with blood collection.
Jul 23, 2025
The staff,the cleaniness of the faculty,my primary care doctor,the treatment from the staff very friendly
Jul 23, 2025
Every body is courteous and friendly.they talk to me respectfully.
Jul 23, 2025
Service is always prompt, courteous, and thorough. NP Jonathan listens to form a plan of action for treatment, along with my input a/o consent. I feel like an individual, not a number or just another patient.
Jul 23, 2025
I came at a time when there was no one in the waiting room and was seen right away.
Jul 21, 2025
Nothing. You're in, You're seen. You're out.
Jul 19, 2025
Very efficient. Very caring.
Jul 19, 2025
The staff was very helpful, professional and friendly, the office was clean and seem to be runing just fine.
Jul 19, 2025
Friendly staff, great doctors.
Jul 19, 2025
Dr. Simms really listens and genuinely care about her patients,
Jul 16, 2025
New faces friendly nice office some new changes great!
Jul 16, 2025
It's Close to my home.
And the people are nice
Jul 14, 2025
Kristie Driver is the best Doctor I have ever had to deal with.
Jul 13, 2025
Always a friendly and welcoming environment
Jul 12, 2025
Everything!💕 They get to us when the timing is right
Jul 12, 2025
Professional courteous kind and efficient. The waiting room is extremely clean and comfortable.
The temperature is perfect for a summer day keeping it nice and cool for its patients.
Jul 10, 2025
Very reliable the staff if very professional and friendly listens and is willing to answer questions to the best of their ability. I have been a patient for over twenty years and I never had any problem
Thanks to the entire staff.
Jul 10, 2025
I had a lady PCP that I loved, she retired, so I saw a5star lady Dr, the person on the phone told me to go ahead and start with an available male Dr and later you can switch over. Then when I did I was informed I couldn't change later, but I found Dr Lyons to be easy to work with and knowledgeable.
Jul 10, 2025
Efficient
Jul 7, 2025
Very clean, employees very friendly- love that I can get blood work done there - love Dr. Driver!!
Jul 5, 2025
Friendly and very open ..
Jul 3, 2025
Love the doctor. Very nice and professional. Hate to see her leave!!!
Jul 3, 2025
Professional, thorough in diagnoses, efficiently run office, prompt with my requests. Best primary care doctor I have ever had.
Jul 3, 2025
The friendly staff, the cleanliness off the office and I love my doctor, Dr Driver is very compassionate and listens, I never feel rushed.
Jun 27, 2025
Efficient, friendly, very competent staff! I also find Dr. Driver the best doctor I have EVER had and am so sad she is leaving!
Jun 26, 2025
The office staff is friendly and the office is always clean. Dr. [last name] and her PA Meghan Jonathan are always patient and kind. They listen to their patients and try to get them in better health with medication, treatment , therapy are whatever to benefit the patient. I have not had any problems with the health care team. I would recommend this office and team to anyone seeking good health care.
Jun 26, 2025
Great customer service and friendly people
Jun 26, 2025
Very nice professional understanding and caring
Jun 23, 2025
Friendly staff, on time with appointments
Jun 21, 2025
I never wait long. I got a flu shot offered, which I took.The best part is I really like my doctor, Dr. Kristie Driver, and I usually don’t like my doctors.
Jun 21, 2025
I can usually always get an appointment within a day.
They value my time and always are on schedule.
Jun 21, 2025
Smiles
Jun 21, 2025
The women out front are great. It’s nice that they recognize you when you come in to check in.
June is a favorite and she too is personable and friendly. Does a great job on prepping before Dr. Lyons comes in.
Dr. Lyons has always been great. Interested in my concerns and quick to listen. He has been influential in following my medical needs and following up with information and further suggestions.
Jun 21, 2025
Friendly office staff and nurses clean knowledgeable doctor. Very personable and takes the time to listen and values your concerns
Jun 21, 2025
Everyone very professional and helpful. Dr. Lyons and June his MA are great.
Jun 21, 2025
Efficiency of check in and also for Labwork.
Jun 21, 2025
Very friendly and efficient
Jun 21, 2025
Fast, efficient, and my doctor.
Jun 21, 2025
Quick and professional.
Jun 19, 2025
Dr Lyons listens to my concerns and addresses each. The staff is always very pleasant and I have never sat for more than a minute or 2 before getting called back.
Jun 19, 2025
Friendly and informative
Jun 19, 2025
Everyone is helpful, pleasant and engaging. They are quick in the lab. I wouldn’t go anywhere else
Jun 17, 2025
FRIENDLY AND PROFESSIONAL