Baptist Primary Care - Roosevelt
4530 St. Johns Avenue, Suite 13
Jacksonville, FL 32210 Directions
4.8 out of 5
3,571 verified ratings
3,571 Ratings, 1,996 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2026
Aishah Covington Simms, MD
Very efficient
Oct 24, 2026
All staff members are friendly and personable. Doctors take the time to listen and don't just try to band-aid things with pills.
Oct 24, 2026
Dr. Lyons is the reason. He is thorough and explains things in an easy to understand manner. He is professional yet friendly and caring.
Dr. Jesse Lyons is a fantastic physician.
Oct 23, 2026
Efficient staff, professional, and friendly. Dr.Lyons is thorough, professional, compassionate and does an excellent job with patients. I would highly recommend him to others.
Oct 23, 2026
Everything
Oct 23, 2026
It is close to my home.I do not have to go far to get care.
Oct 23, 2026
I love the staff
. They always there for me when I come in
Oct 22, 2026
Just recently I've been having trouble with A1C sugar readings. Dr. Lyons took the time to explain how meds. work. Everyone is very professional!
Oct 22, 2026
good people
Oct 22, 2026
Very professional
Oct 22, 2026
As a new patient coming in for the first time, I was very impressed with the friendliness and professionalism of the front office staff as well as the medical staff. Dr. Simms was very attentive, and friendly. I look forward to establishing a good Doctor-Patient relationship with her.
Oct 22, 2026
Great staff and doctors. The nurses and Dr lyons are very respectful of my time
There is never a long wait
Oct 21, 2026
All the staff were very friendly and the doctor was awesome
Oct 21, 2026
Every thing is excellent and the medical service is excellent and good staff. I like my Doctor Jesse Lyons. He is fantastic.
Oct 19, 2026
Staff was friendly and efficient. Dr. Simms is very professional.
Oct 16, 2026
The staff is so nice and really try to accommodate you and your schedule/needs. Dr. Simms is such a good doctor she is on top of everything. I have full confidence in her care.
Oct 16, 2026
It's clean and neat.Friendly staff and Dr.s.
Dr.s listen to me and care about me and my health.
Oct 15, 2026
The MD and staff are so nice and professional
Oct 14, 2026
Convenient and very helpful.
Oct 14, 2026
It’s close to where I live, easily accessible
Oct 12, 2026
Dr. Simms and the staff are professional, knowledgeable, and caring. They have gone above and beyond to help me when I needed it. Dr. Simms has been my primary care physician for many years, I have great trust and confidence in her.
Oct 12, 2026
Prompt attention.
Oct 9, 2026
The front desk, Dr Lyons, blood work & check out
Oct 8, 2026
My doctor is great!
Oct 8, 2026
The doctor
Oct 7, 2026
Get in on time
Oct 7, 2026
I have always loved this office. The associates in the front are very professional and courteous. My Dr, Dr Lyons, is amazing. He always remembers what the issues are and checks in with me on anything new going on at every appointment.
Oct 7, 2026
they are very helpful no problem helping you and very professional
Oct 5, 2026
Great doctor
Oct 4, 2026
Dr Lyons and staff.
Oct 4, 2026
Doctor Lyons is very patient explaining everything about my visit
Oct 3, 2026
Everything!!
Oct 2, 2026
Friendly. Professional. Knowledgeable
Oct 2, 2026
I always enjoy seeing everyone there when I go for an appointment. Everyone is very helpful. Dr. Lyons is very professional, thorough and cares about his patients. Doctors patients.
Oct 1, 2026
Friendly staff Clean building quick and accurate results
Oct 1, 2026
Everybody in that office is extremely nice from the front desk back.
Sep 30, 2026
Everything. Clean facility, friendly staff, No long wait time. Great physician that show concern for the patient. “Super Lab technician)”.
Sep 30, 2026
Everything
Sep 28, 2026
The customer service is great and my doctor explains EVERYTHING
Sep 27, 2026
The staff is always helpful and polite and Dr.Lyons is a wonderful caring doctor. He listens and never rushes. I feel that I am being taken care of.
Sep 26, 2026
Efficiency
Sep 24, 2026
I like the convenience and the people, especially Dr. Lyons. He is extremely knowledgeable and personable and answers all of my questions even when I didn't ask them.
Sep 21, 2026
Dr was very attentive
Sep 20, 2026
Dr. Jesse’s nurse and the lovely lady in your lab are so nice and welcoming at every visit. Dr. Jesse is a wonderful doctor and I feel confident that he will always support me in my care. I am very grateful the Baptist Hospital System.
Sep 20, 2026
Very helpful staff
Love Dr. Covington Simms
Also, really like that you can have your bloodwork drawn right in their office
Sep 20, 2026
Dr. Lyons and the entire staff
Sep 19, 2026
The front office staff is very friendly. The entire office is extremely clean. My doctor listens to me and communicates with me
Sep 18, 2026
Friendly staff, and my physician is wonderful.
Sep 17, 2026
all
Sep 16, 2026
Kind and caring