Baptist Primary Care - Roosevelt
4530 St. Johns Avenue, Suite 13
Jacksonville, FL 32210 Directions
4.8 out of 5
2,927 verified ratings
2,927 Ratings, 1,630 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
Aishah Covington Simms, MD
Great staff and doctors.
Jan 24, 2026
The Roosevelt office is the best and so is Dr. Lyons and so is the staff, give them a 10 for me.
Jan 24, 2026
Very professional and got me in and out quickly
Jan 24, 2026
everyone very helpful and friendly
Jan 23, 2026
Staff was great and doc very thorough
Jan 22, 2026
Everything! Dr Simms, office staff, nurse, facilities. All of you! đź’™
Jan 21, 2026
Great doctors. Convenient to my location
Jan 21, 2026
Great service everything was taken care of when I went to do my annual physical…. thank you.
Jan 19, 2026
Dr. Simms is amazing. She is supportive and caring, she listens and takes her time.
Jan 17, 2026
I appreciate on all your efforts to assist me with all my health needs and lord knows I have a lot. Thank you for everything
Jan 16, 2026
Dr. Lyons
Jan 16, 2026
everything AlWays a pleasant and helpful visit and when I leave I know my reason for being there has been appraised and solved as much as possible and I feel better and cared about. Nice feeling
Jan 15, 2026
Staff is friendly, helpful, and very attentive to their patience. Dr Lyons takes the time to listen to you and he makes you feel like you have a hand in making the decisions, not just being told what to do. Very thorough and concerning.
Jan 15, 2026
Good & kind people. Dr. Lyons is the best.
Jan 14, 2026
This was my first visit. I like the easy access & parking.
Jan 12, 2026
Prompt
Jan 12, 2026
Always professional and no long waiting periods for your appointment.
Jan 12, 2026
The staff my doctor the atmosphere
Jan 12, 2026
Clean location
Jan 11, 2026
Always prompt with time and the staff are courteous and friendly
Jan 11, 2026
Everything was very nice. And I really liked how thorough Dr. Lyons was. Thank you!
Jan 10, 2026
Friendly, knowledgeable staff.
Jan 9, 2026
Helpful staff and caring doctors
Jan 9, 2026
You are cared for from the check-in
/out staff, techs, nurses, pa’s and dr’s.
Jan 9, 2026
Professional, courteous, personable
Jan 9, 2026
Everything, everyone
Jan 9, 2026
The staff is always helpful and courteous.
Jan 8, 2026
Everything. Staff is awesome. Dr. Covington Simms is The Best.
Jan 7, 2026
Friendly and competent staff.
Jan 7, 2026
The staff is friendly and the cleanliness
Jan 5, 2026
Dr. Covington Simms and her staff are outstanding. I would highly recommend this office.
Jan 5, 2026
not overbearing
Jan 4, 2026
They have always been there for me when i wasn't feeling well. The doctor I had was very nice and professional .I've been going there for many many years.Thanks to all the staff also.
Jan 4, 2026
The office staff is friendly and caring. Dr. Lyons is awesome. Being an avid runner/cyclist, I appreciate the sports medicine expertise that Dr. Lyons provides for my health care needs. He is extremely down to earth in his demeanor and easy to converse with.
Jan 4, 2026
Everything
Jan 2, 2026
Family Practice office on Roosevelt was welcoming, and courteous. appointment timelines were kept. entire staff was professional and listened to my concerns
Dec 31, 2025
Convenient location, friendly staff, wonderful doctors that listen to your concerns and involve you in your treatment plans.
Dec 29, 2025
really convenient location and friendly staff. never waiting long in the waiting room.
Dec 28, 2025
The staff is always efficient and pleasant to deal with. Dr.Lyons is a wonderful doctor. He is very patient and addresses all my concerns. I am very pleasantly surprised how much time he takes with an old senior citizen. He is a great doctor.
Dec 28, 2025
Love how everyone in the office listens and cares!
Dec 27, 2025
Dr Lyons is the best primary Dr I’ve ever had. Staff is friendly and well organized.
Dec 25, 2025
Dr driver was the best. She was personable and just happy.
Dec 21, 2025
The office is near my home. The staff is very nice to work with and best of all Dr. Lyons is top notch. I have told others about the practice if they need a doctor in my area.
Dec 21, 2025
Convenient, clean
Dec 18, 2025
The Staff.
Dec 18, 2025
. Like your new doctor
Dec 18, 2025
I was treated in a professional and respectful manner. I did not have to wait a long time to be seen for my appointment. Dr. Lyons seemed to have my best interests in discussing my care and treatment options.
Dec 14, 2025
The politeness of the staff. Especially the Dr. Simms, she takes time to listen to my concerns and shows concern..
Dec 13, 2025
Staff is knowledgeable and personable. Dr Lyons takes time with his patients. It’s truly concerned for his patients I refuse to change my health insurance because of Dr Lyons I trust him and believes that he cares
Dec 13, 2025
I love this place…everyone is so polite and the doctors go through everything of what you need…shots, prescriptions,etc