I appreciate Dr. Vu’s candor in ensuring I understand the process and proper treatment for my medical issue(s). He answers ALL of my questions. I feel very comfortable with Dr. Vu – he is great.
My wait time was about 15 20 minutes once I was escorted back to the waiting room from having my eyes dilated. Once I was taken back to a room, my wait time for Dr. Mathai was about 10 minutes. She immediately apologized for the delay due to an emergency. Overall,I thought my wait time was within reason. Dr. Mathai was very thorough and she explained each step of my appointment.
Only a person who is losing or has lost their vision will understand how important and wonderful it is to have a retina specialist haswith compassion. I am very grateful for this doctors knowledge and kindness.
To be honest, my need to consult with her came a a complete shock as, until very recently, I had no problems with my eyesight.
Her approach to my condition was considerate and empathic.
She was very thorough and explained her findings and the implications in a straight forward and comprehensive manner.
The need to immediately address my condition was direct and in language that to the layman,, easily understood.
My condition has vastly improved since my consultation and the level of anxiety I felt before has been allayed because of the level of trust she instilled.
The staff was professional, knowledgeable, and flexible as I was late to my appointment.
Dr. Mathai was able to do a thorough exam to follow up on a previous ocular concern. She also explained things in understandable terms.
The office was clean, orderly, and calming.
I experienced warm and professional service from the time I called to make an appointment and throughout my entire visit. Dr. Mathai and her staff are wonderful.
Really nice how she explained everything to me everyone there was nice and I also want to say thank you to the front desk lady who helped me fill out the form because I couldn't do it because of the delation drops in my eyes ..
Thanks again
very impress how she took her time to explain to me what was my problem and how she was goin to treat me I also was impress with the staffs they were professional. I am looking forward to continue with her with the rest of my treatment.
The doctor is easy to speak with. I found her very reassuring. She was also able to fill out an MVA form so I can renew my driver’s license. I’m delighted to be her patient.
My experience yesterday was excellent at The Retina Group with Dr. Mathai. The flow thru was efficient and organized, and I felt like I received expert care and diagnosis with Dr. Mathai. I left feeling reassured, my fears were allayed, and I feel confident that I have a great retina specialist if I should need one in the future. Thank-you!
Process went smoothly for first time visit. Keep well informed. Especially appreciated when there were delays getting insurance approval. Written information was provided to take home.
Easy scheduling. Very pleasant, knowledgeable, efficient and caring staff.
Dr. Matthau was wonderful with explaining
medical procedures and care. A great
appointment.
Dr. Katira is pleasant, friendly, and most important of all, quite competent...looks stuff up when needed, and, very importantly, has saved my eyesight several times...been going to her since 2011 or 12...
Great visit with Dr Khanifer. He explains my condition in the way I understand. He is always professional and sends immediate information to my surgeon to keep him informed. Thank you Dr Khanifer.
Dr. Mathai is very professional and capable (and personable at the same time). My visit and her diagnosis and treatment went very well. I was completely satisfied.