Renown South Meadows Emergency Room

Emergency Medicine

10101 Double R Blvd

Reno, NV 89521 Directions

(775) 982-7000

www.renown.org

4.5 out of 5

5,562 verified ratings

5,562 Ratings, 2,026 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 9, 2026
I appreciated the kindness of everyone and the timeliness in which everything was handled.

May 9, 2026
It was a really bad situation made amazing by dr Sullivan. He went above and beyond. I cannot thank him enough.

May 8, 2026
Staff was very great and made my bad situation not so bad

May 8, 2026
Wow! The staff was outstanding!!! Professional, caring, respectful and very informative.

May 8, 2026
Wonderful experience in a very painful time for me. Praise the Lord Jesus for Renown Health, and in this particular case for the Emergency Room staff and facility!!��

May 7, 2026
My doctor took very good care. Thank you

May 7, 2026
Everyone was so kind and knowledgeable. I really appreciated the excellent care I received.

May 7, 2026
Out standing

May 6, 2026
My experience with the emergency room care was excellent. I would recommend this facility for the care that I received.

May 6, 2026
I love South Meadows. I live all the way over by Keystone and Kings Row, and I go all the way over there for any emergency I have because you guys have the best emergency, the quickest responses. I have nothing but good things about South Meadows. Thank you very much.

May 6, 2026
Everyone at your facility did everything right!! My nurse, Chris, my doctor, the admitting nurse, the X-ray tech and the Pacific Medical man who provided the knee brace. They were all excellent with instructions, medical expertise and physically maneuvering me in the best, comfortable way. Thank you to all of them!!! I was also in and out of the ER in record time. Perfect comforting care!!

May 6, 2026
Micah, my nurse was very friendly, listened to my concerns and attentive. Dr Nelson was very kind, knowledgeable and explained everything I needed to know. Definitely a good ER experience.

May 5, 2026
The whole staff was extremely courteous and very nice, it meant alot.

May 5, 2026
Extremely kind healthcare team that made me feel at ease on a Friday night.

May 5, 2026
The ER was full of people. I was seen by a MD promptly who directed my care.

May 5, 2026
I couldn't believe how quickly I was in and out. I arrived around 1:30 pm and out around 3:00 pm. I want to thank everyone who took care of me.

May 5, 2026
I really appreciate the RNs, x ray techs, registration and Dr. I was in excruciating pain. My Dr reviewed my chart and got caught up with it before seeing me. I was having an autoimmune flare and he listened and helped me. Could not even get my blood drawn without sobbing and screaming. Went in with 9/10 pain and left at 6/10 and still getting better with his treatments. I am still in my flare but it is a lot more manageable with the prescription he provided. Everyone in the ED was helpful. Nice. Empathetic. They Never made me feel stupid. They were all very understanding. I have never in my life had a better experience in an ED. For the blood draw they did not go for the draw until they were sure they had a vein. Even the tourniquet sent me into sobbing. It took a few people and a vein ultrasound for them to find it. Seriously never in my life have I had more sweet, kindhearted healthcare team (And I have had 2 kids). I can guarantee the amount you pay those angels is not enough.

May 4, 2026
Very quick registration, and I was in a bed within 1/2 hour. The doctor who removed the cyst was efficient, explained the procedure, and answered every question. Great experience!

May 4, 2026
The attention is always, simply spectacular. Every body in the facility is excellent, thank you for everything, my wife and I really appreciate it ? ��

May 4, 2026
Everyone kept me calm during a scary time.

May 3, 2026
Very informative team, everything was very clean and I felt really safe and cared for.

May 2, 2026
Very good communication and efficient care.

May 1, 2026
Dr. Purgeson was super, as were the nurses.

May 1, 2026
The nursing staff and Dr (Bliss) had great bedside manners.

May 1, 2026
Everyone was very very nice.

Apr 30, 2026
All staff was friendly and professional. My nurse did an excellent job setting the IV needle for blood draw etc, as well as removing it at discharge. Dr Welsh was caring and calming and explained everything to me very well. She took the time to review prior history i.e. X-rays with me. I feel that that my issues were addressed with care and expertise. Thank you

Apr 30, 2026
The experience at your hospital was absolutely amazing. From the second I walked in to how fast I got in to all the communication, all the attention, the doctor was absolutely informative. All the nurses, all the support staff, everybody was amazing. I would recommend this to everybody. It was the best, best, best experience.

Apr 30, 2026
Dr. Ross Albright was excellent. Very efficient and a has a great personality.

Apr 29, 2026
I have here several times and had the best experience every time. I will not go to the in town location due to the service and cleanliness. It is not a great experience.

Apr 29, 2026
Keep up the great work.

Apr 29, 2026
Everyone was professional and friendly. Everything ran smoothly. I was pleased with the staff in every way. Nothing to complain about at all.

Apr 28, 2026
Everyone was professional helpful and had very positive attitudes

Apr 28, 2026
A very nice and personable doctor as well as each professional and technician.

Apr 28, 2026
Yes, my visit to the emergency room went extremely well. All the people, including the doctor, they were just great. It was a very straightforward, easy procedure. From my point of view, I know it was complicated for them to do, but for me, it was very straightforward, very quick, and worked out really well. So I thank them very, very much and appreciate their knowledge and skills. And although I don't look forward to going back again, this is certainly Renown's emergency room. It's certainly a place I would go with a choice. So thank you very much. Appreciate it. Bye.

Apr 27, 2026
Very little waiting around

Apr 27, 2026
Dr Laura dn Nurse Matt were amazing. Professionals that knew just what to do and did it like a well oiled machine. Really, this is an. amazing facility with wonderful professionals doing a great job.

Apr 27, 2026
Everyone was very nice. ?

Apr 27, 2026
Great visit, all things considered. All members of the staff were kind and considerate.

Apr 27, 2026
The nurses and support staff were very caring and helpful Everyone was interested in discovering what was causing my discomfort as well as making me as comfortable as possible

Apr 27, 2026
The treatment is okay, the medication that they gave me is okay, so that's all my that's all I can tell about the emergency.

Apr 27, 2026
The doctor was great. Once we were roomed the doctor came in quickly. X-rays were taken shortly after. The nurse that discharged us was helpful.

Apr 26, 2026
staff was very good including all doctors & nurses wait time before seeing anyone was 3.5 hrs. was my only complaint.

Apr 25, 2026
Gracias gracias gracias

Apr 25, 2026
Doctor Lloyd was excellent.

Apr 25, 2026
Once admitted the wait time was long and the gurney was extremely uncomfortable.

Apr 24, 2026
Thank you

Apr 24, 2026
Hello, my name is Diane Mudlow and I was so astonished and grateful for the exemplary, excellent service from each and every person I encountered at Renown South Meadows Emergency. It was a scary time for me, as I think it is for everyone that goes there and everyone, everyone, including the transport gal, Molly, from every nurse, Liz and Alex, this PT scan tech, Paul, and Dr. Dewees were superb. They explained everything patiently, what was going to be done, what the outcome and the results were, some steps and ideas for self-care after I came home again. I'm by myself, and it was essential for me to feel confident, and I did so with their care.

Apr 24, 2026
It was the most pleasant ER visit that I've ever had to experience in my life. Everything went smoothly. Everybody was nice and courteous. Couldn't be more pleased with my visit. I'm very glad that this hospital is located very close to me.

Apr 24, 2026
Everyone was so warm but professional as well. The building is older, yes, even more reason to keep the bathroom spotless, even after a long day. Just saying…

Apr 24, 2026
The staff was amazing. Given the circumstances my son did not have a terrible time. Shout out to “mustache man� you are so kind.