ED SMMC

4.5 out of 5

4,871 verified ratings

1 Location


4,871 Ratings, 1,498 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2026
Everyone. Was very courteous and ready to help me and explain what was going on. And what to expect

Oct 23, 2026
Happy camper that’s all I can say I get great care

Oct 23, 2026
The staff was very courteous and when questions were asked they responded with the information that was asked. I would definitely return to the facility again if I needed too.

Oct 22, 2026
It took a long time. But that's usually true of ER. Every staff member i dealt with was excellent.

Oct 22, 2026
Came in ambulance, doctor and nursing staff were awesome

Oct 22, 2026
I had an accident that severed the end of my middle finger just past last knuckle. The staff accommodated me quickly, setting me up on a gurney in the isle of the emergency room. Staff were kind and helpful. Dr. Phillip Breslow was very professional and compassionate. Once it was established that there was no chance of reattaching the finger tip, Dr. Bleslow did a phenomenal job stitching me up. So well in fact, that when I did see a hand specialist as ordered, Dr Dooley said it looked great, told me to start using it carefully and see you in 10 days. The care given and the attentiveness of the staff was first rate. They managed to create a positive experience from what was a traumatic event.

Oct 21, 2026
I would like to thank the doctor for all of his help and taking good care of me. Thank you.

Oct 21, 2026
I was very impressed with the care that I got. Thank you very much.

Oct 20, 2026
Dr was excellent nurse was expedient and great personality. Thank you ! First time ever we got seen immediately and released within 2 hours and felt heard and was addressed ! Keep the same staff and give them raises !

Oct 20, 2026
Renown has excellent staff and services

Oct 20, 2026
I always feel good about needing ER care from Renown. Keep up what you are doing!

Oct 19, 2026
My experience was second to none. The entire staff treated me quickly, respectfully, and made me a priority. I can't say enough good things about them. Thank you.

Oct 18, 2026
This is the best staff and facility I have ever experienced. You have a winning team and they all made me feel like family. My own mother could not have treated me better:)

Oct 17, 2026
I came in to ER with a really high blood pressure and I want to thank the staff, nurse and doctors who took really great care of me. I was discharged feeling so much better. Everyone was understanding and very quick on taking care of me. Thank you and I pray that Renown maintain this caring forever for their patients.

Oct 17, 2026
The handling of My gurney transfer to the X-ray table was the most painful thing I’ve ever experienced. Having been only 1 day from post op Direct Anterior total hip replacement surgery and being in there because of the 10/10 pain level In the first place could have been handled differently I believe. Maybe some stronger orderlies . I’m okay now pain management is under control now .

Oct 17, 2026
Other than my uber ride never showing up and having to drive to the dr and use 1/4 tank of gas I’m homeless and some gave me money used $10 for gas it’s gone

Oct 16, 2026
The care I received was excellent. However, when the ambulance arrived, no one opened the door and the code the ambulance driver had did not work. So there was repeated attempts to get someone to come to the door. If I had been in more critical condition, it could have been a problem, a lifesaving problem. But otherwise, once I was in, I was fine.

Oct 16, 2026
Everyone that I encountered was attentive and responded to my questions.

Oct 16, 2026
The gentleman that did my ultrasound, the tech, explained everything very well and I appreciated that. And the gentleman nurse that came in each time I called and helped me, I really appreciate that but I don't know his name. Thank you.

Oct 16, 2026
Fast, friendly and professional

Oct 15, 2026
I have always had a good experience at the South meadows Renown emergency room and highly recommend it.

Oct 15, 2026
I had an x-ray, but got no results. Then taken for a CT. A little more communication about x-ray and reason for CT would have been good.

Oct 14, 2026
My experience was very good. The nurse and the doctor and everybody was very nice and friendly and explained things to me to where I understood and took very good care of me. Thank you.

Oct 14, 2026
Thanks for taking care of me

Oct 14, 2026
Physician did a great job.

Oct 14, 2026
I wanted you guys to know that the emergency doctor that attended me, the attendant that attended me, best doctor I've ever had there. He was full of compassion. He listened. He explained everything and he spent so much time with me. I was so amazed. He's a keeper. Thank you.

Oct 14, 2026
I was having heart problems. The time it took to check In with the receptionist get to my ED room, get my IV’s, see a respiratory therapist and a physician, then have a “cardioversion� was probably 30 minutes total. Pretty darn impressive. Great care!

Oct 14, 2026
I was in and out in a very timely manner. No absurdly long wait times in the waiting room or once I was put into a room for the doctor to see me but they were very thorough. I was very impressed.

Oct 14, 2026
I just want to give you all you guys thanks for give me the best services y fast service

Oct 14, 2026
The ER doctor was excellent.

Oct 13, 2026
Very proud to be an employee with this organization and felt safe and was treated very well.

Oct 13, 2026
The ER Dr was the most qualified ancd professional I have encountered!

Oct 13, 2026
Excellent staff and Dr. Hill is an amazing Doctor

Oct 12, 2026
The Conrad Breast Center was a delightful change from normal hospital experiences. From the staff to the medical professionals, everyone was courteous, well informed, competent and knowledgeable. It gave us comfort knowing we were in good hands as the results bore out.

Oct 12, 2026
Absolutely loved the doc. He was personable, intelligent, and took time to explain exactly what was wrong and how to proceed. Nurses were nice but very busy. I left there feeling secure in knowing I wasn’t going to die any time soon. ?

Oct 12, 2026
It was a long wait- but that’s to be expected at an ER. Dr Robichaud was one of the kindest, understanding and most professional doctors I’ve met at any ER I’ve ever been to. Helped me immediately and had a wonderful bedside manner. I wish I could make him my primary caregiver!

Oct 12, 2026
Staff was helpful and friendly good experience

Oct 12, 2026
That I would return if needed

Oct 12, 2026
Best ER visit I’ve ever had. Nobody likes going to the ER but dr. Meng and my nurse Lilly were absolutely incredible. They were respectful, prompt, did everything they said they would, and made me feel safe and informed through the entire process. I was in so much pain on arrival and they wasted no time treating the pain and getting to my scans and tests. Hopefully I won’t be back to the hospital anytime soon but if I have to it’ll be renown south meadows.

Oct 12, 2026
Efficient friendly

Oct 11, 2026
The care I received was amazing, professional and very supportive. They took care of me perfectly and were very supportive with my care.

Oct 10, 2026
I received the best care ever will never go back to Carson Tahoe the ride from Carson to you well worth it thank you all and appreciate you all for the wonderful care

Oct 10, 2026
All personnel were pleasant and professional. Dr and staff were very good. No complaints of any kind.

Oct 9, 2026
Very good !!

Oct 9, 2026
All the care givers were very good. The facility was great. I'll definitely use this ER again if needed.

Oct 9, 2026
Yeah, everything was excellent. Everything was organized. Everything was on time.

Oct 8, 2026
My dr and my nurse were exceptional!

Oct 8, 2026
I would like to recognize Dr. Joshua Davansky's efforts during my stay. He kept me informed during my ED course, kept me up to date about the orders and everything that was resulting. He had great bedside manner and overall demeanor, so wonderful job. This also applies to everyone that was working in the ER that day, including the nurse and the ER staff, as well as the technicians. So overall, great job.

Oct 8, 2026
Everyone was professional, courteous and efficient

Oct 7, 2026
I found the staff, nurses and doctors to be friendly and very professional. I felt secure and safe and never nervous.