ED SMMC
4.5 out of 5
4,756 verified ratings
1 Location
4,756 Ratings, 1,458 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 11, 2026
The care I received was amazing, professional and very supportive. They took care of me perfectly and were very supportive with my care.
Oct 10, 2026
I received the best care ever will never go back to Carson Tahoe the ride from Carson to you well worth it thank you all and appreciate you all for the wonderful care
Oct 10, 2026
All personnel were pleasant and professional. Dr and staff were very good. No complaints of any kind.
Oct 9, 2026
Very good !!
Oct 9, 2026
All the care givers were very good.
The facility was great.
I'll definitely use this ER again if needed.
Oct 9, 2026
Yeah, everything was excellent. Everything was organized. Everything was on time.
Oct 8, 2026
My dr and my nurse were exceptional!
Oct 8, 2026
I would like to recognize Dr. Joshua Davansky's efforts during my stay. He kept me informed during my ED course, kept me up to date about the orders and everything that was resulting. He had great bedside manner and overall demeanor, so wonderful job. This also applies to everyone that was working in the ER that day, including the nurse and the ER staff, as well as the technicians. So overall, great job.
Oct 8, 2026
Everyone was professional, courteous and efficient
Oct 7, 2026
I found the staff, nurses and doctors to be friendly and very professional. I felt secure and safe and never nervous.
Oct 7, 2026
Everybody was fantastic, including the doctor, the nurses, the receptionists, the valet.
Oct 7, 2026
The lady that took my x-ray, she was very caring and understanding.
Oct 7, 2026
Dr. Hardwick, Rachel, and my last nurse, I can't remember her name. The gal I had at the end of the shift, Rachel was the first nurse and whoever the second nurse was. All three of these people were terrific and I really appreciated all of their help.
Oct 7, 2026
I absolutely love Dr. E.
She is the best! She is always clear, takes her time and follows up.
I feel well taken care of.
Oct 6, 2026
I have used South Meadows Hospital and Emergency Room several times this year for major illnesses and each time the physicians and staff were very responsive and knows my history in expedient manners and were quickly able to provide labworks and scans. I'm so appreciative of your professionalism and kindness and such wonderful group of staff there. Thank you for saving my kidneys and my life! Jana
Oct 6, 2026
Only that the doctor prescribed me a medication that i am allergic to
Oct 6, 2026
Dr. Sullivan and the first nurse I had were exceptional with helping me get the things I needed to work through this emergency room visit. The x-ray tech was also great and he had a student with her that was great too.
Oct 6, 2026
Doctor was absolutely wonderful. Couldn't have been more caring. Hope you can keep him!
Oct 6, 2026
My doctor was a male. I asked for a female doctor did not get one.
I had some personal vaginal issues.
I learned when I went to my primary doctor that I had white blood cells in my urine taken at the hospital. Possible infection on Uniary track with a severe flare up of lichen scrolose Nothing done or said about it in hospital. I went there because I has in grave pain!
My primary gave me an antibiotic after reading notes from hospital. Very disappointed . Did not feel totally taken care felt trying to get me out of there after about 5 hrs on a Friday afternoon.
Oct 6, 2026
The nurse in admitting ( sorry but I can't remember her name) was amazing. I was in a lot of pain and she was instrumental in getting me to the doctor in the ER. I can't thank her enough.
Oct 6, 2026
Dr Erik Nielsen MD, was very responsive and professional and cordial. He had to serve as triage and balance the incoming patients but did check in frequently checked on me.
Dr sewed up my forehead gash with 5 stitches.. Thank you Dr Nielsen!
Photos link:
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Oct 6, 2026
I came in twice. They checked everything I guess. I'm still in pain and sick. I had 2 visits in 4 days nd no outcome on my condition or whatever I have. I'm in pain. Frustrated. Thought I would get an MRI or a deeper dive. It's frightening and cost a lot of money, with no diagnosis. Not the providers fault. But don't know what to do.
Oct 6, 2026
I realize care needs to be given to the most urgent patient. However, I had cracked my head open and had a big gash and it seemed to take a long time to attend me. I got there about 4 o’clock and left around 7 PM. But when I went back the next Sunday to have the staples out, they got right to it and I didn't stay very long.
Oct 5, 2026
Very caring knowledgeable staff, made a bad situation tolerable
Oct 5, 2026
I'm grateful the physician (who was very friendly) helped me through a very uncomfortable situation. The nursing staff were all very nice also.
Oct 5, 2026
My doctor and all of the support staff were wonderful. Thank you for the great care.
Oct 4, 2026
Renown staff were very caring and supportive of me during my discomfort and pain. I received excellent diagnosis and treatment.
Oct 3, 2026
Great!
Oct 3, 2026
Excellent!!
Oct 2, 2026
Renown is the right place to go when you have an emergency or any other medical services.
Oct 2, 2026
They did a good job
Oct 1, 2026
All very kind. kind. Goo doctors and staff
Sep 30, 2026
Dr. Lassiter and his staff were kind, caring, and took time to make sure I knew what was going on with my care. The only drawback was it took about 5 hours to find out what was going on with me.
Sep 30, 2026
I was trauma case and I was examined and immediately sent to Renoun on Pringle Way. ER doctor called and had the entire trauma team waiting for us to arrive.Exceptional care at both locations.
Sep 30, 2026
I am originally from Las Vegas so I have visited many emergency rooms down there. Yours by far is the best most considerate, most caring not that I wanna go back but I will if the emergency comes up again.
Sep 30, 2026
All of the nurses were excellent and the doctor that talked to me was excellent and any of the support staff were excellent. So I have nothing but my highest regard for everyone working at the emergency room. Thank you.
Sep 29, 2026
I can say enough how each and every person I came in contact with was professional, kind and very understanding. They were all simply the best!!
Sep 29, 2026
The ER doctor Thomas Sorensen was great. He listened to all my concerns. Followed through with appropriate care. Answered all my concerns. Nurses were also the best. Smiles and great attitudes. Care was excellent. The South Medows Med Center is an asset to the community. Thank you
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Sep 29, 2026
I was in great pain from broken ribs. My nurse was fantastic. Could be the drugs she was bringing ?, she was genuinely top notch. My only concern was being sent home early. I had a helluva night.
Sep 29, 2026
I was treated with respect and concern due to my age and injury. It was a very busy day at the ER in light of that the
staff did a good job in taking care of me. They work very hard in trying to
accomadate every patient, even those that are somewhat not happy, l commend them all!
. One thing l would point out is that your janitorial staff do a poor job in cleaning rest room floors, corners are
filthy ,not good, the nooks and craneys
are overlooked, kinda like washing your
car and leaving the inside carpets dìrty!
Sep 29, 2026
Very professional. Thank you for my care
Sep 28, 2026
Very professional and courteous.
Sep 28, 2026
The intake person was caring and she deserves recognition
Sep 28, 2026
This was a very impressive staff and emergency department procedure. Great experience during a stressful time for us.
Sep 26, 2026
The emergency room staff was wonderful. They communicated well. They were efficient and very supportive.
Sep 25, 2026
Thank you
Sep 25, 2026
They were very helpful and very polite to me and got me through what they needed to do very quickly. I really thank them.
Sep 25, 2026
Would like to express our appreciation for the professionalism and thoroughness of the ER department. We were able to get x-rays and ultrasoundcompleted in our room immediately. Also received appropriate blood test. We were very impressed on the comprehensiveness of the exam We live in Genoa and went up to Reno because of other experiences we have had with Renown and we know we would get the best possible care with access to any specialists.
Sep 23, 2026
I received excellent care during my visit to the emergency room. My nurse Michele did a great job and provided superior care for me. Dr. Breslow provided the correct diagnosis, managed the team, and communicated with me during my entire visit.
Well done Renowned South Meadows!
Sep 23, 2026
Dr. Taylor was very kind and listened to all my issues and took care of me really well.