Renown Children's Emergency Room
Emergency Medicine
1155 Mill St
Reno, NV 89502 Directions
4.4 out of 5
1,403 verified ratings
1,403 Ratings, 236 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 9, 2026
ED RMC - Childrens
From the par, to triage and er nurse, to the Dr, we had a great visit! They were all very quick, kind, and helpful!
Apr 7, 2026
Thank you! Professional and kind team. We were grateful for the quality of care my son received.
Apr 7, 2026
Everything was great, the facility doctors and nurses were amazing!
Apr 4, 2026
Very friendly staff and I felt they actually cared about my child's outcome and cared about and respected my husband and I. I was also given some options regarding follow up care which I appreciated being out of town and the physician actually included our opinions in certain decision making. Thank you thank you.
Apr 3, 2026
Everyone was very kind. They listened and made suggestions accordingly
Apr 3, 2026
Thank you to the doctors and nurses working in the children’s ED. We felt heard, respected and most importantly our son was treated with kindness, patience and compassion.
Apr 2, 2026
The pediatrician was very smart and quick to diagnose my baby. We need more of those in healthcare.
Apr 2, 2026
Nurses and doctors were great. Kept us updated and gave all information we needed to know.
Apr 1, 2026
We were able to get in and out in less than an hour. Everything was smooth and everyone was friendly and professional.
Apr 1, 2026
I love the pediatric unit in midtown. My kids feel so comfortable there. Not so when I’ve taken them to regular er. Renown off Mill street go way above and beyond explaining everything to my children so they understand. I’m very thankful for the service the nurses and the ER Dr provide.
Mar 27, 2026
The trauma team that met me and my child were amazing. Thank you to all those who cared for her!
Mar 26, 2026
We are so grateful for Dr.Hudson who took care of our son during this visit. He made sure our son had a thorough evaluation and didnt turn him away just because he was a little difficult to deal with. It has been our experience in the past that Dr's. Dont spend enough time with him due to his Autism. Thank you Dr Hudson for finally helping us get some answers for our son.
Mar 25, 2026
I am so grateful renown has an Emergency Room dedicated to pediatric patients. The doctor I think his name is Dr Sorensen was nice kind efficient got us in and out. The nurse was also great. Please give her credit.
Thank you to all that took Great care of my son.
Mar 25, 2026
The entire crew, including Dr. Haran and Nurse Sidney, and I believe her name was Nurse Hannah, were incredibly kind and supportive and made a very scary experience tolerable. And I felt very well cared for. I felt that they totally took my son's well-being seriously and put him as a priority.
Mar 24, 2026
Everyone was great. I really appreciate all you did for my family.
Mar 23, 2026
I was at the children’s ER 3 days in a row and the staff was truly incredible! When we got moved up to the 4th floor, we were welcomed with such grace! Thanks for having such an incredible team to care for our kiddos!
Mar 21, 2026
Everyone was excellent, from check in, triage, and the physician .
Mar 21, 2026
I really appreciated the doc coming out and taking care of something that turned out to be far less severe than anticipated. And no one castigated us for being over concerned. We were in and out faster than ever. My son was embarrassed at first because it turned out to be nothing. But the staff assured him he did the right thing and assuaged his concerns. Beautifully done.
Mar 20, 2026
I appreciated this experience at this hospital. Everyone was professional and accommodating. Thanks to all that
Helped us.
Mar 19, 2026
A scary moment for me, and you guys made me more comfortable with my son’s second degree burns. Walked me through everything that you so much!!!
Mar 19, 2026
My son had exceptional care and I appreciated Dr. Goddard's help in the trauma bay and Alina, his primary nurse, did an exceptional job as well. Thank you so much.
Mar 17, 2026
Our nurse was wonderful! She was so sweet and took her time with our baby. Thank you!
Mar 17, 2026
The doctors and nursing staff were kind and attentive to my daughter. Their compassionate care is greatly appreciated
Mar 14, 2026
The where very knowledgeable on my son’s situation regarding autistic
Mar 14, 2026
I love Pam Burgio she is amazing
Mar 13, 2026
Very nice . thank you for your great service.
Mar 12, 2026
Great experience all through out. Everyone was nice and very helpful!
Mar 12, 2026
Dr. Gassen, specialist Angela, and nurse Morgan were amazing and made a difficult time seem easy! They were incredibly skilled and put my 7 year old and myself at ease with the laceration plan.
Mar 10, 2026
The attending emergency room doctor was absolutely amazing. His bedside manner was stellar. Immediately when he walked in the room, me and my son felt completely at ease. The attending nurse was just as amazing.
Mar 10, 2026
We had the best experience with the Child Life Specialists! Amanda and Taylor were both incredible with my child and helped her feel safe and calm. Thank you for all you do!
Mar 10, 2026
I felt that everyone really cared and listened to our concerns
Mar 9, 2026
Thank you
Mar 7, 2026
Sydney in triage was so nice, informative, and attentive.
Mar 7, 2026
The 2 women that helped with the child experience part were mariculous!!!
They stayed late, talked then thru their IV and were remarkable! Thank you
Mar 7, 2026
Emergency room is not some where anyone wants to be with there kid but not a bad experience everyone was helpful and really great with my daughter .
Mar 5, 2026
The staff were great and caring
Mar 4, 2026
Great care and support for us. Explained everything and the nurse was great she even got the blood draw done with no passing out or tantrum!! ��
Mar 3, 2026
We always use Renown. I will always trust them with my care and my family.
Mar 2, 2026
My daughter was terrified of going to the hospital, but after our visit she was not afraid anymore and wanted to go back. All the nurses and doctors were extremely nice. One of the best experiences under the circumstances. Thank you for making a traumatic experience into something special for my family. Everyone from the EMTs to the firefighters who showed up and helped and were extremely sweet, overall it was one of the most memorable experiences. Thank you!
Feb 28, 2026
The physician on duty that evening was very kind and knowledgeable. He treated us with respect and compassion. Stating that you can’t beat peace of mind When it comes to our children
Feb 27, 2026
Doctor and nurses where very caring every time I have been at this ER.
Feb 26, 2026
The whole renown team was great from start to finish. Thank you!
Feb 26, 2026
Our providers were great. They took care of us as parents and Jameson. We were very, very pleased with everybody we came in touch with.
Feb 26, 2026
Both my daughter and I are incredibly grateful for Dr. Gassen. He was amazing and understood her unique case. He was able to swiftly stabilize her condition and prevent more severe complications.
Feb 25, 2026
Staff was able to bring my child back quickly. They immediately knew the type of cough and sickness my child exhibited and gave me clear reasons to return if my son was not better after so many days.
Feb 24, 2026
Didn’t wait too long. My daughter got assisted right away. Explained the results clearly
Feb 23, 2026
The nurses we had, specifically Andrea, Sam, and Sopie (or Sophia? Sorry I can't remember which one it was!) Were absolutely amazing. So was Manny the person watching my daughter. They were very kind, they listened to me, they were helpful and friendly. They had my back in a really tough situation. I can not say enough how amazing fhe people I named are.
Feb 21, 2026
Being at Renown was such a blessing because the staff were so sweet and everyone was just so kind and welcoming and informative and just you could tell had a heart to help. So I was just so thankful to be there and would absolutely recommend the children's department, the ED, and would absolutely go back if I needed to. I'm just so thankful.
Feb 18, 2026
The hospital was extremely packed. It was a Friday the 13th, but they still managed to get us in, x-rays done, and out in a timely manner.
Feb 17, 2026
Great Experience!
Was checked in, vitals taken, and seen by a doctor in no time. Prognosis determined and discharged in under an hour. Thank you, Renown pediatric emergency room staff for going above and beyond all expectations!