The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 22, 2025
Very helpful with dealing with my mental health, I like ours doctor patient relationships, I'm very comfortable with dr. Goyal she's very professional and kind and honest
Dec 25, 2024
Dr. Goyal is, as always phenomenal. She is insightful and continues to provide novel insights and viewpoints about managing my health and circumstances.
Dec 22, 2024
A great therapist who really listens.
Dec 21, 2024
The promptness in response
Dec 12, 2024
Love Baptist services
Nov 16, 2024
Dr. Goyal is fantastic, as always. She is completely non judgemental, insightful, and patient. The strategies she recommends are straightforward and clear, which is helpful when your thoughts or emotions seem to be tangled. I'm so glad I found such an empathetic, caring provider.
Nov 15, 2024
Very informative, personal and useful information Dr. Goyal was able to address my situation and respond with helpful suggestions for the future
Would highly recommend the facility, the staff, and of course Dr. Goyal because of my personal experience
Nov 14, 2024
Doctors listen to you and make manageable plans for improvement.
Nov 2, 2024
Very caring, they listen to whatever you have to say.
Oct 27, 2024
My therapist listens well, is insightful, and understanding. She is the best therapist that I have ever had!
Oct 26, 2024
My provider is terrific & the office staff is friendly and easy to deal with!
Oct 25, 2024
Communication is key. Appreciate on time appointment
Oct 23, 2024
Easy to talk with and the breathing techniques provided. Comfortable talking without judgement.
Oct 12, 2024
I like it very much, it's helping me more than I can say, I a have a great relationship with Dr. Goyal I feel very comfortable with her and she trying her best to help me with my grief sadness health physical & emotionally and Dr. [ ] also, both great at behavioral field, and I thank them both for continuing work with me, cause I got a lot going on, I'm a working progress 🙏🙏🙏
Oct 12, 2024
Professionalism
Sep 26, 2024
Doctor well prepared for visit. Gives helpful ways to cope with problems.
Aug 20, 2024
Excellent therapist! Great listener, helpful,and very professional!
Aug 16, 2024
Physicians care about their patients and work with them to provide new goals.
Aug 16, 2024
Dr. Goyal is, as always, thoughtful in her approach and develops innovative solutions.
Aug 13, 2024
Dr. Goyal is very nice and easy to talk to. When I do speak her it helps clear my head for a little while. She has been a big help for me. Thank you for all that you have been doing for me it is greatly appreciated.
Aug 9, 2024
Dr. S Goyal makes a hugely positive impact on my life.
Jul 12, 2024
Pleasant communication and understanding my issues
Jul 5, 2024
Care more
Jun 13, 2024
beneficial on many levels , Great details and advice given to goals and focus points for the short and long-term for better mental health
Jun 12, 2024
My therapist is fantastic. She is a great listener and shares interesting perspectives with me.
Jun 6, 2024
The doctor makes me feel like a friend. Also, when she speaks to me, the word she uses are very kind and caring. When we conversate I feel like I'm speaking to someone that I have known for a long time, I can't do that with many people without getting into some kind of a dispute. I would tell anybody to speak with this doctor. Dr. Goyal
May 22, 2024
Professionals listen to the patient and plan accordingly. Staff is very helpful in assisting the patients.
May 7, 2024
Very good and helpful!
Apr 12, 2024
Excellent experience, very helpful and insightful
Apr 6, 2024
Dr. Goyal is always helpful and insightful about ways to adapt to my life.
Mar 22, 2024
Dr. Goyal is the best! And all the staff kind and friendly and efficient!
Mar 12, 2024
Doctors are very attentive and make sure you are a part of the healing plan and fully understand the process.
Mar 2, 2024
My therapist is excellent and very helpful!
Feb 29, 2024
Kindness and compassion!
Feb 13, 2024
Excellent experience very professional and courteous listens very well with great advice and suggestions to overall improve the mental health quality
Feb 9, 2024
I like that she speaks to me on a regular basis and seems to understand what I'm going through. She has provided good advice and is always there to talk when I need her. I can't ask for anything better than that. She's very kind and considerate and I like that about her, makes me feel like she actually cares. She doesn't try to rush the conversation, she listens to me even when I'm in a pool of tears.
Feb 7, 2024
Dr. Goyal!!!
Jan 30, 2024
Staff really has patient's health as a priority. Ease in arranging appointments. Staff sets up achievable goals for patient.
Jan 20, 2024
Promoting good ad vice and helpful solutions
Jan 18, 2024
I have a wonderful therapist who really listens to me. I have regular virtual sessions which are very helpful!
Jan 16, 2024
Very professional and understanding & caring and I feel very comfortable talking to my doctor about everything and my feelings, real helpful '?
Jan 14, 2024
Dr. Goyal is a wonderful psychologist! She is extremely professional and caring!
Jan 11, 2024
Dr. Goyal is always extremely helpful in addressing my concerns
Jan 11, 2024
Very caring and compassionate people. Thank You.
Jan 9, 2024
My counselor really cares about me and my problems; and she has written letters in support of me.The office staff is attentive to my needs and helpful with appointments and billing.
Jan 5, 2024
Kind and caring. Helping you understand your problems.
Dec 28, 2023
Professional staff listens to concerns and make a plan of action. Easy to make appointments. Appointments are promptly kept.
Dec 8, 2023
great therapist. Who listens and gives me helpful advice. i have seen a. lot of changes
Dec 8, 2023
Very professional and courteous. My experience has been extremely helpful and beneficial working towards future positive goals.
Dec 3, 2023
Jacksonville Behavior Health was the first place my problems with my OCD/BDD and the anxiety that the symptoms they create. I had been treated for OCD previously but it was usually through medication.Private OCD counseling is very expensive. It was not untill I became involved with OCD Jacksonville and was told about Jacksonville Behavior Health counseling and startedgetting finding out that there OCD counseling with Baptist. I have been with Baptist for over 10 years and did not think or was aware that they had this special counseling.I have been working with my counselor for a bout five years. She has helped me realize that OCD problems can be made easier with the help with new medthods I learned from OCD Jacksonville. My counselor has bee helped me when I have problems.