BBH SOUTH MOB
4.8 out of 5
3,799 verified ratings
3,799 Ratings, 1651 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Shariq Refai, MD, MBA
Dr. Refai is always so down to earth and accessible. He is by far the most attentive provider I’ve experienced in behavioral health in Jacksonville.
Aug 24, 2025
I adore my counselor
She and I get along great
Aug 23, 2025
Dr Davis is great and she listens!
Aug 23, 2025
I like that I can get an appointment with Kim upon request. Kim is working with me on battling my depression. More importantly, I trust her. She is extremely knowledgeable about depression and medications. She has been by my side since I started to treat with her.
Aug 22, 2025
Dr.Refai is always polite , attentive and informative regarding my condition
Aug 22, 2025
Ability to have virtual visits. Dr and I have continuity of care, not a different doctor each time. Dr is direct and consistent.
Aug 18, 2025
My therapist is what I love the best. Her professional way of helping me have been grateful .
Aug 17, 2025
I feel I have the best doctors in the area.
Aug 17, 2025
Knowledgeable and attentive provider and helpful staff.
Aug 16, 2025
Dr. Excellent!!
Aug 16, 2025
Knowledgeable, experienced, caring and compassionate
Aug 16, 2025
Dr. Davis is very professional! Thanks
Aug 11, 2025
It is convenient and I’m able to do it virtually from my home. I don’t have to leave the house to get the care I need.
Aug 10, 2025
Dr. Davis listens to me and takes the time to hear me and my concerns about my mental health and help me adjust my medications. She also makes sure that I follow up with her in a timely manner.
Aug 9, 2025
Dr Refai is the best, he actually listens and has made positive changes in my life. I am forever grateful for his professionalism and support.
Aug 8, 2025
I highly recommend Dr Refai because of his exceptional care, professionalism, and genuine compassion. He listens attentively and makes me feel truly understood, creating a safe space where I can openly share my thoughts and feelings. His expertise and personalized approach have made a significant positive impact on my mental health journey. He is always patient, supportive, and proactive in adjusting my treatment to fit my needs. Dr. Refai goes above and beyond to ensure I feel respected and empowered, and I trust his guidance completely. Because of his dedication and skill, I confidently rate him 10 stars and recommend Dr Refai to anyone seeking outstanding mental health care. He’s like a caring best friend.
Aug 8, 2025
Drs. [last name] and Refai are highly skilled, knowledgable, understanding, kind and listen well.
Aug 7, 2025
Dr Refai is very kind, and always takes the time to listen to me. I would recommend him to my friends.
Aug 6, 2025
Dr Refai
Aug 6, 2025
Pleasant therapist. Ease of scheduling. Good feedback through portal
Aug 3, 2025
Dr Davis knows the medicine well. Listens and prescribes solutions that work:)
Aug 2, 2025
My poor Dr he never gives up on me and that says something about a persons character! I thank the good lord he put Dr Refai and Dr [last name] in my life! They are of great character!
Aug 2, 2025
Dr Refai listens to what I am saying and responds accordingly. I have been with Dr. Refai for a number of years and I feel good.
Aug 2, 2025
Excellent suggestions very thoughtful and helpful
Aug 2, 2025
Dr Jennifer Davis is wonderful have been seeing her and getting my medication from her forever she's like a good friend
Aug 1, 2025
Appointments made easily. Drs. on time. Listen to my concerns and answer appropriately.
Jul 31, 2025
Dr Jennifer Davis is very good.
Jul 31, 2025
Care provider is very personable and professional. I find her very helpful and comfortable to talk to.
Jul 31, 2025
I had problems getting into my virtual appt., and when I called the main number I was assisted without any problems.
Jul 31, 2025
Easy to talk to . I like virtual appointments .
Jul 30, 2025
Felt comfortable talking freely about my situation...got good feedback... not rushed...
Jul 28, 2025
Dr. Refai, is an excellent physician! I rely on him for his expertise in the mental health field.
Jul 27, 2025
Dr. Davis is a caring professional. I’m grateful for her expert help.
Jul 26, 2025
Dr. Goyal is absolutely the best. Full stop.
Jul 26, 2025
Kim was very nice, inviting and approachable. I love the fact that she wasn't stiff and I felt like I could talk and laugh with her
Jul 25, 2025
Dr. Refai is kind and easy to talk too.
Jul 25, 2025
They listen to you needs and help form a plan
Jul 25, 2025
Professionalism and the individual needs that I receive.
Jul 25, 2025
Pia is easy to talk to and has given me some good insight in dealing with past trauma. I will continue to work on healthy coping skills as I manage day to day stressors.
Jul 25, 2025
Danielle was so nice and took her time with me! The virtual visit was easy to access
Jul 24, 2025
Friendly and professional,
Jul 23, 2025
Dr. Goyal consistently has novel insights into challenges I face as they evolve. Her incredible ability to employ myriad viewpoints to deliver very tailored guidance is immeasurable.
Jul 23, 2025
Dr. Refai is the best! He truly cares about his patients and wants the best for them. He is so personable. My favorite thing he's said in terms of my struggles with a mood disorder is that some of my symptoms are "just being a human." It helped me feel more normal in a world where mental health is so highly stigmatized. Highly recommend him!
Jul 20, 2025
Professional and caring services.
Jul 19, 2025
Dr. Refai is a excellent doctor. He listens to you and makes adjustments in medications when he feels it's appropriate. He truly concerned. I wouldn't see anybody else. People on the phone are so polite and professional.
Jul 19, 2025
Professional, kind, and thoughtful !
Jul 19, 2025
Personal, Kind, Caring, flexible, research based.
Jul 18, 2025
dr davis is the best
Jul 18, 2025
Love how on point they are with follow ups and the overall team that Baptist Health provides. Dr. Grant is amazing and has helped me so much and I definitely give her a lot of credit to the things we have accomplished together under my treatment. Other things - app is easy to manage and love how all past events are quick to find and very through.
Jul 17, 2025
I'm very happy with my Dr. visit