Baptist Primary Care - Orange Park Pediatrics Baptist Clay
1747 Baptist Clay Drive, Suite 110
Fleming Island, FL 32003 Directions
4.8 out of 5
763 verified ratings
763 Ratings, 273 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 14, 2026
Mary Ann Hanson, PhD, APRN, FNP-BC
Everyone is always very nice !
Mar 14, 2026
Friendly and professional
Mar 12, 2026
The staff is awesome ! They def make time for you and don’t waste your time !
Feb 28, 2026
The staff is very professional and kind. Excellent providers
Feb 26, 2026
Love Dr [last name] & Dr Emily! Nurses & staff are great
As well,,,they make my grandchild feel confortable
Feb 26, 2026
We can always be seen when we call
The doctors are amazing and reception too. I always feel in good hands.
Feb 25, 2026
All concerns were addressed, friendly staff. Dr. Chan related well with our family and our son
Feb 24, 2026
Excellent
Feb 21, 2026
Amazing people.
Feb 19, 2026
Friendly staff and the ease of getting an appointment.
Feb 17, 2026
Very welcoming
Feb 14, 2026
Staff that cares
Feb 14, 2026
I love Dr [last name] and Dr Hanson. They are very personable and caring. They answer all our questions with no hurry to be done with our appointment. I love that my son has such wonderful doctors.
Feb 7, 2026
Polite kind smiling knowledgeable staff. Short wait time.
Feb 6, 2026
From checking in at the front desk to
getting us into the room for our doctor's visit. The staff kind and helpful. Dr Sauer is friendly and professional. She has a great rapport with my kids and they enjoy their visits to the office.
Feb 5, 2026
Quick wait time, friendly front office staff
Feb 5, 2026
Everyone is very accommodating, helpful and also friendly from the front desk to the nurses and the doctors.
Feb 2, 2026
Everyone is always so friendly and helpful. Not a long wait and they are so informative
Jan 29, 2026
Fast and having the ability to fill out everything online makes it so much easier and straightforward
Jan 26, 2026
The staff
Jan 22, 2026
From the front desk ladies, to every single amazing person in the back! Nurses, doctors, just the entire staff has been AMAZING to me and my family. Have ALWAYS went above and beyond. I will always recommend this doctors office to Mothers looking :)
Jan 21, 2026
Always fast and very friendly and Dr. Chan is our favorite he makes to explain things clearly to myself and my kids!
Jan 18, 2026
Friendly staff
Jan 17, 2026
My child's doctor is amazing and very knowledgeable, we've been seeing her for years.
Jan 16, 2026
Staff is friendly and the doctors truly care
Jan 15, 2026
Everyone is easy to talk to even when you’re an irrational new mother.
Jan 8, 2026
Great staff and office is clean and organized. Comfortable feeling inside.
Jan 7, 2026
Everyone is always so friendly. There is never usually a long wait like other offices I have been to in the past. My kids feel comfortable and happy.
Jan 4, 2026
The front office staff at Fleming island is very friendly and helpful. Dr. Chan is great with both of my boys! I would trust all the doctors with my children.
Dec 28, 2025
Your office takes such good care of my little girl. We can always get an appointment whenever we need, and our concerns are typically resolved in one visit. I will always appreciate APRN Mary Ann Hanson for catching the start of pneumonia in my toddler last year, getting an xray and ordering treatment to get it resolved - and then remembering her this past weekend when we came in for an eye infection!
Dec 18, 2025
I love everything about the office. The staff is kind and efficient. The doctors are knowledgeable, patient, and they take time to listen. The building is also so beautiful. I love the architecture that is visible in the waiting area. So much natural light feels both clean and welcoming.
Dec 15, 2025
We love the doctors, sick appointment availability, and prompt contact with after hour concerns.
Dec 14, 2025
Dr Sauer the best Dr ever!
Dec 11, 2025
I love how clean and efficient they are. One of the fears that I have is my child getting sick while going for a wellness check. I love that they split the room & that they were quick to room us, minimizing any exposure. The staff was kind and appeared to genuinely care about being gentle towards my toddler during immunization. Great work to all involved.
Dec 6, 2025
Family feel! And every effort is made to accommodate last minute appointment requests
Dec 4, 2025
Amazing employees
Dec 4, 2025
Everyone is awesome and so helpful! Great place to have your kids seen!
Nov 27, 2025
Staff is friendly and Dr Chan is awesome!
Nov 19, 2025
The staff are very friendly and helpful. All the doctors are very knowledgeable
Nov 15, 2025
Great customer service and friendly staff at the Smith Street location. They made me and my son feel welcome, even when he was sick.
Nov 12, 2025
Friendly, responsive staff, and Dr. Chan is great!
Nov 10, 2025
Bright and clean, everyone is nice and helpful. Nurse and doctor put my daughter at ease and never talked down to her.
Nov 6, 2025
Staci the nurse was incredibly friendly and helpful with getting situated as we were new to the practice with a newborn. Emily the PA was incredibly thorough and personable! The office is also beautiful. I’m excited to have my children cared for here.
Nov 5, 2025
Friendly staff, great communication.
Nov 2, 2025
Everything!
Oct 23, 2025
The staff are very friendly. Mary Ann was on time, and listened to my concerns.
Oct 23, 2025
We love Ms Emily.
Oct 22, 2025
The caring service
Oct 19, 2025
I like the way they treat my kids. Emily is great and talks to the kids on their level. My kids are very comfortable with her.
Oct 17, 2025
The drs!!