MyMichigan Primary Care: Sault Ste. Marie (Community Medical Building)
550 Osborn Boulevard, Suite 1006
Sault Ste. Marie, MI 49783 Directions
4.9 out of 5
718 verified ratings
718 Ratings, 451 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 10, 2025
Jennifer MacMaster, F.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
She’s an excellent provider that makes the kids feel comfortable.
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
Jen is great with the kids! She is always respectful of us and our young kids. Highly recommend!
Nov 30, 2025
What would you tell family and friends about your experience with this provider?
EXCELLENT CARE.
Nov 30, 2025
What would you tell family and friends about your experience with this provider?
EXCELLENT CARE.
Nov 30, 2025
What would you tell family and friends about your experience with this provider?
Great!
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Day listened to what I had to say and addressed my concerns. When I needed a referral, he was on top of it. I had a really good experience with him as my Dr.
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Day was always very cordial and calm. Never got upset with me. I feel I owe him my current health for the diet plan he put me on. I am so much better. He took the time to explain why it is imperative I stay on this diet. I've lost over 60 pounds and this wouldn't have happened without his advice and encouragement. I appreciate his care very much and I'm sorry to see him leave. I felt very comfortable with him. He will be missed.
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
He is the best Primary Physician I have ever had, and I would highly recommend him!
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
She is thorough in her questioning and exams in a kind and respectful manner. She is very easy to talk to and explain things to. She explains things in an easy to understand way
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
She is awsome with kids best around
Nov 22, 2025
What would you tell family and friends about your experience with this provider?
He is a good listener and will let you know if you request a medication if it will work with all the medication you already take.
Nov 19, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable, pleasant
Nov 19, 2025
What would you tell family and friends about your experience with this provider?
We had a wonderful experience with Jen and Michael. Very friendly and knowledgeable. However, the front office staff calling the MAs nurses is inappropriate and grossly inaccurate. A nurse didn't take my paperwork when it was completed. An MA did. This verbiage very misleading. Please change your office culture to be accurate and refer to staff as their actual title (or name).
Nov 16, 2025
What would you tell family and friends about your experience with this provider?
Dt. Day is veryconcientious and knowledgeable. He is direct in his investigations and thorough on his recomendations. He does change medicines for good reasons, but doesn't discuss with me first.
Nov 13, 2025
What would you tell family and friends about your experience with this provider?
Kristen is knowledgeable and very competent. A good communicator.
Nov 13, 2025
What would you tell family and friends about your experience with this provider?
I could not have received better care anywhere. I love Kristen and her staff!
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
For 12 years excellent, always very concerned & following up on things
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Best dr I have ever had
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
We love her! She is so kind and very thorough. She is great with interacting with Gavin. Would recommend anyone with kids to her.
Nov 9, 2025
What would you tell family and friends about your experience with this provider?
Kristen has helped me get through a health crisis ( blood clots and other issues). Anything she has told me has helped tremendously. I have nothing but good things to say about the care I have received from her, and I would thank her again for the help she has given me. she was A-1 and I wish Her all the luck in her next venture.
Nov 9, 2025
What would you tell family and friends about your experience with this provider?
The best! I will miss her.
Nov 9, 2025
What would you tell family and friends about your experience with this provider?
Dr. Day is a great doctor. It is very unfortunate that he is leaving!!!!!!!
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
It’s too bad she is leaving she was great it sad she is leaving. It has not only happened with her it’s every dr I get they leave
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Dr day is a really good doctor and I recommend him to anybody that needs a family Dr
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Kristen is amazing, kind and knowledgeable.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Sorry to see him leave
Nov 2, 2025
What would you tell family and friends about your experience with this provider?
Kristen is the best and I am sad to see her go. It will be a great loss to My Michigan Health.
Oct 31, 2025
What would you tell family and friends about your experience with this provider?
Great provider who showed care and concern for my child
Oct 30, 2025
Kristren is Wonderful and Pleasant ,makes her Patients come First and feel Important.
Oct 30, 2025
What would you tell family and friends about your experience with this provider?
Extremely knowledgeable, kind, caring, courteous, empathetic, and a wonderful person.
Oct 30, 2025
What would you tell family and friends about your experience with this provider?
Dr Bella treated my daughter respectfully, listened to her attentively, and made her feel that her thoughts and concerns mattered as a patient. We are thrilled to have her as a doctor!
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Really like Dr. Day and I'll be sorry to see him leave. He has really gotten me to turn my health around by the diet plan I'm on and I will continue this diet even after he is gone. He has made me feel very comfortable and not to dread my doctor visits like I used to. Good Job, Dr. Day!
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
It’s the only pediatrician within 200 miles that is accepting new patients. They were 50 minutes late starting the last appointment we had — which is INSANE considering that they turned my NEWBORN baby away when we were 7 minutes late to our first appointment. I’m not sure why they didn’t turn the other patients away who were obviously very very late. On our way out, no one stopped to ask us to schedule our 1 year appointment, so I guess we won’t be returning?
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Jen is an amazing provider. She always listens and validates our concerns. She is always available when we need her. She is always happy and kind. Everytime she sees us, she is genuine and honest. She is thoroughly educated and doesn’t force us into anything medically we don’t want to do. She is wonderful and I wish all providers were as great as she is. We are beyond blessed to have her in this community.
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
Kristen is so great. She always listens to me and cares about what I have to say. Davis is a wonderful nurse. He is very caring as well.
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
That theis office is really understanding but kristen sawruk is leaving to go to the tribe so they have other wonderful providers
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
Will miss her. Mymichigan lost a wonderful provider who. Cannot be replaced.
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
Obviously very content with the service received from physician and staf
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
Very caring and an excellent communicator...
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
That the front desk is extremely unprofessional. Not friendly or inviting whatsoever. The phone is never answered when you call, messages are not returned, and the overall feeling of the front staff and lobby is uncomfortable. If it wasn’t for Dr. Bella’s wonderful, cheerful attitude and wonderful care for my son, I would be finding a different providers office just based on the front desk staff alone.
Oct 19, 2025
What would you tell family and friends about your experience with this provider?
Kristen Sawruk has been my Primary Dr for many years, I’m guessing 11 or 12 years, she is fantastic! She’s very Caring, and thorough with her questions because she’s wholeheartedly interested in my health, she runs blood test, then goes over them so I’m aware of how my health is too. [DATE] was my last appointment with her. She will be sadly missed as she is going to be moving on with her career. I’m hoping she has a chance to read my review so she know how much I’ve trusted her with my health while she kept me informed & healthy. Thank you for everything And your blessing.! I’m sure life has many joyful years ahead for you & your career! I will always remember Yesterday as a great, although it’ll be sad not seeing you in my future appointments. [NAME]
Oct 18, 2025
What would you tell family and friends about your experience with this provider?
She is an amazing provider and glad she was mine wish her the best of luck on her well beings
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and down to earth! Shows genuine care for my health and wellbeing!
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
Kristen and David are so caring and compassionate. They treat you as if you were part of their family.
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
My biggest area of concern and improvement is the overall quality and state of the office. The floors feel dirty, very run down, could use some major updates and improvements. The clinical staff is amazing and I know this is out of their control. Hopefully the My Michigan corporation has plans for improving the condition of the building and office because it’s a major turn off to bring your child into a place that feels dirty.
Oct 12, 2025
What would you tell family and friends about your experience with this provider?
Excellent. Sadly to see her go.
Oct 12, 2025
What would you tell family and friends about your experience with this provider?
Very sad to see Kristen go
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Kristen was the best person and glad she was available when we needed her. Very thorough with medical issues. Sad to see her go! And her assistant,David, was very good also!
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
He’s wonderful but the hospital is letting him slip away to a place that will hopefully appreciate him and his family.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Very enjoyable experience, friendly, informative, personable polite.