MyMichigan Pediatrics: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
134 verified ratings
134 Ratings, 72 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is highly positive: families consistently praise providers for being attentive, compassionate, and thorough with children and parents. Staff are described as friendly, responsive, and knowledgeable; many families travel far and still choose this practice. Frequent highlights include strong communication, listening skills, and reassurance during complex or newborn care. A few comments note occasional concerns about feeling dismissed or clinic busyness affecting care, and one medication prescription delay was mentioned.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 16, 2026
Thomas Fell, D.O.
What would you tell family and friends about your experience with this provider?
Thank you Dr Fell for being such an amazing provider and someone my child can speak to with trust and confidence
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
I absolutely love Dr. Mason. She is always very attentive to my kids and me. She explains things very well and always listens to my concerns.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Mrs. Mason always helps me whenever I’m sick!
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Mason and her staff are attentive, knowledgeable and passionate about what they do. I can’t recommend them enough. Dr Mason is an asset to our healthcare community and is a knowledgeable, thorough provider.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
She is so patient and so kind! Recommended her to any parent!
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Dr Mason is excellent!
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fell is a great doctor. Attentive to our sons needs and very kind. He understands my child and his needs. We've stayed with mid Michigan pediatrics since birth. He [AGE] now.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
As first time parents we were thrilled to find a doctor who cares for our child like we do. I do have to say we truly appreciate and enjoy chatting with everyone in the office when we are there. Special shout out to Charles for always being so friendly,helpful,kind, and knowledgeable. We trust Charles and Dr. Fell 100% with our sons care. Thank you!!!!
Jan 19, 2026
What would you tell family and friends about your experience with this provider?
Take your kids there, you won’t regret it!
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
Awesome experience a lot of respect and care from everyone in the facility
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Best I've found.
Dec 11, 2025
What would you tell family and friends about your experience with this provider?
Dr. Fell and office staff are professional and take great care of listening, offering suggestions and easing our minds as new parents.
Dec 11, 2025
What would you tell family and friends about your experience with this provider?
They seem to be getting more and more busy and I'm concerned it could be affecting their care.
Dec 3, 2025
What would you tell family and friends about your experience with this provider?
Dr. Fells is a blessing to having in Alpena hopefully he plans to stay!
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Dr Fell is one of the top pediatricians and him and his staff are wonderful!
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Dr Fell was AMAZING with [NAME] after she was born. He explained everything and was very caring and concerned about [NAME]. Love Dr. Fell A’s [NAME]’s Dr.
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Very nice. Dr. Mason works great 👍🏻
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Listens to concerns , interacts well with my child, is responsive if I call with questions or med refills
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
They have good warm hearts, care about the children they see and listen deeply to your concerns.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Incredible, kind and caring. Charles is great as well, non-judgmental and very thoughtful in the way he asks questions to parents. Very thorough.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Maria was so awesome! She took her time with us going over all concerns and explaining things in great detail! Am very happy that she will be my daughters new pediatrician!
Oct 29, 2025
What would you tell family and friends about your experience with this provider?
We love Dr Mason, she is so friendly and knowledgeable. She has great advice and feedback for our questions.
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Very kind, caring, compassionate. Charles is great as well!
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Great staff, personable physician. Great experience.
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
We had our newborn visit with Dr Fell. This was my families first time to the clinic. Everyone from the receptionist, Charles, the MA, and Dr Fell the experience was positive and we felt informed about our newborns care!
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Dr. Basic is very good with the kids answers. All of our questions takes her time and is thorough and we really appreciate that
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
I’m very happy that I chose Dr. Fell for [NAME]’s care, we received attentive care to rule out thyroid issues.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
The thing I appreciate the most about this office is yes of course they do everything by the book which is important but what I appreciate the most is that they never Force anything on us or try to convince us of some things important if I don't want it done they just asked me to sign a waiver and no pressure which is greatly appreciated
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Office is always welcoming, understanding and patient with kids and parents. Dr Fell continues to reassure our nerves after our baby had surgery from a “catch” Dr Fell discovered and directed us to get an ultrasound. Very pleased.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Great experience
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason and her staff are wonderful. They all take there time and listen. I tell anyone looking for a new provider for about Dr. Mason and her team!
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
We are absolutely lucky to have Dr. Maria Mason available to help keep us up on our children's growth and development. My 2.5 year old daughter pretends to be Dr. [removed patient name for privacy] regularly in our home and it's partly because of her interactions with Dr. Mason. Thanks for being there Maria!
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Dr Fell and his nurse (Chad?) are exceptional. I’ve had 3 teen boys and a tween boy at this office and they all felt comfortable with them both. Dr and nurse are always very supportive, respectful and courteous. Thanks!
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Best provider ever
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
He’s wonderful!
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
The office staff is always friendly - from Megan to Charles to Dr Fell- we always know we will be listened to and well cared for.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. Fell is wonderful
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
That office is the best!!!!
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason’s office is professional and helpful. Sativa was our nurse and she made me feel very heard during the acute visit I had for my daughter. Dr. Mason also showed she was listening and answered all my questions.
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason was friendly and listened to our concerns. She provided good information about specific health issues we were experiencing and put our minds at ease.
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
The best doctor. He really cares and listens as well as tries to figure the issue out. The staff is also fantastic and friendly.
Jun 22, 2025
What would you tell family and friends about your experience with this provider?
From the front office to the back, we are always well cared for.
Jun 22, 2025
What would you tell family and friends about your experience with this provider?
Always listens to what we have to say, all staff are kind and caring. We love Charles- he is great too.
Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Thomas Fell is amazing, a very caring and educated provider so happy we found him.
Jun 11, 2025
What would you tell family and friends about your experience with this provider?
That this last time did I did not feel heard or that there was concern for what was happening with [Name]s health. Almost like I was dismissed. Not sure if Dr. fell was having an off day or what but felt very dismissed
Jun 4, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her 100000
May 29, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thomas Fell is by far the best pediatrician. He is kind, he is patient and he is very knowledgeable and willing to do all he can for the sake of the child’s health. His nurse as well if absolutely fantastic and has a warm welcome to kids and makes them feel comfortable as does Dr. Fell. The office staff is also wonderful and always kind and compassionate! I would 1000% recommend Dr. Fell and his staff to any parents with children (and have done so already)!
May 29, 2025
What would you tell family and friends about your experience with this provider?
Takes time to listen and a very down-to-earth provider. Dr. Mason explains everything to not only me but to my children so they understand as well.
May 25, 2025
What would you tell family and friends about your experience with this provider?
Lover her would recommend any of my family or friends to her!
May 9, 2025
What would you tell family and friends about your experience with this provider?
We love Dr. Fell. He is an excellent provider and we are confident we are receiving great care!