MyMichigan Pediatrics: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
146 verified ratings
146 Ratings, 74 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 12, 2025
Thomas Fell, D.O.
What would you tell family and friends about your experience with this provider?
Listens to concerns , interacts well with my child, is responsive if I call with questions or med refills
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
They have good warm hearts, care about the children they see and listen deeply to your concerns.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Incredible, kind and caring. Charles is great as well, non-judgmental and very thoughtful in the way he asks questions to parents. Very thorough.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Maria was so awesome! She took her time with us going over all concerns and explaining things in great detail! Am very happy that she will be my daughters new pediatrician!
Oct 29, 2025
What would you tell family and friends about your experience with this provider?
We love Dr Mason, she is so friendly and knowledgeable. She has great advice and feedback for our questions.
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Very kind, caring, compassionate. Charles is great as well!
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Great staff, personable physician. Great experience.
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
We had our newborn visit with Dr Fell. This was my families first time to the clinic. Everyone from the receptionist, Charles, the MA, and Dr Fell the experience was positive and we felt informed about our newborns care!
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Dr. Basic is very good with the kids answers. All of our questions takes her time and is thorough and we really appreciate that
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
I’m very happy that I chose Dr. Fell for [NAME]’s care, we received attentive care to rule out thyroid issues.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
The thing I appreciate the most about this office is yes of course they do everything by the book which is important but what I appreciate the most is that they never Force anything on us or try to convince us of some things important if I don't want it done they just asked me to sign a waiver and no pressure which is greatly appreciated
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Office is always welcoming, understanding and patient with kids and parents. Dr Fell continues to reassure our nerves after our baby had surgery from a “catch” Dr Fell discovered and directed us to get an ultrasound. Very pleased.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Great experience
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason and her staff are wonderful. They all take there time and listen. I tell anyone looking for a new provider for about Dr. Mason and her team!
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
We are absolutely lucky to have Dr. Maria Mason available to help keep us up on our children's growth and development. My 2.5 year old daughter pretends to be Dr. [removed patient name for privacy] regularly in our home and it's partly because of her interactions with Dr. Mason. Thanks for being there Maria!
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Dr Fell and his nurse (Chad?) are exceptional. I’ve had 3 teen boys and a tween boy at this office and they all felt comfortable with them both. Dr and nurse are always very supportive, respectful and courteous. Thanks!
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Best provider ever
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
He’s wonderful!
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
The office staff is always friendly - from Megan to Charles to Dr Fell- we always know we will be listened to and well cared for.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. Fell is wonderful
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
That office is the best!!!!
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason’s office is professional and helpful. Sativa was our nurse and she made me feel very heard during the acute visit I had for my daughter. Dr. Mason also showed she was listening and answered all my questions.
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason was friendly and listened to our concerns. She provided good information about specific health issues we were experiencing and put our minds at ease.
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
The best doctor. He really cares and listens as well as tries to figure the issue out. The staff is also fantastic and friendly.
Jun 22, 2025
What would you tell family and friends about your experience with this provider?
From the front office to the back, we are always well cared for.
Jun 22, 2025
What would you tell family and friends about your experience with this provider?
Always listens to what we have to say, all staff are kind and caring. We love Charles- he is great too.
Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Thomas Fell is amazing, a very caring and educated provider so happy we found him.
Jun 11, 2025
What would you tell family and friends about your experience with this provider?
That this last time did I did not feel heard or that there was concern for what was happening with [Name]s health. Almost like I was dismissed. Not sure if Dr. fell was having an off day or what but felt very dismissed
Jun 4, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her 100000
May 29, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thomas Fell is by far the best pediatrician. He is kind, he is patient and he is very knowledgeable and willing to do all he can for the sake of the child’s health. His nurse as well if absolutely fantastic and has a warm welcome to kids and makes them feel comfortable as does Dr. Fell. The office staff is also wonderful and always kind and compassionate! I would 1000% recommend Dr. Fell and his staff to any parents with children (and have done so already)!
May 29, 2025
What would you tell family and friends about your experience with this provider?
Takes time to listen and a very down-to-earth provider. Dr. Mason explains everything to not only me but to my children so they understand as well.
May 25, 2025
What would you tell family and friends about your experience with this provider?
Lover her would recommend any of my family or friends to her!
May 9, 2025
What would you tell family and friends about your experience with this provider?
We love Dr. Fell. He is an excellent provider and we are confident we are receiving great care!
May 2, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason has been there since the beginning. She was the on call doctor. When [Name] was born we almost lost him. She handled things with such strength and grace in my time of need that then and there i asked if she would be his pediatrician. And from that day on i have felt a connection with her. A safe place for my son. And id recommend her to everyone without hesitation.
May 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason is amazing. She is always kind and listens to the parents and childrens concerns. Dr. Mason makes everyone feel at ease. She is a wonderful provider and I hope she stays at the peds clinic for a long time.
Apr 30, 2025
What would you tell family and friends about your experience with this provider?
Our child has been very sick for a couple weeks. Rachel has been incredibly helpful and caring— she has responded to our messages quickly and made us feel heard & supported as we try to get our child better.
Apr 29, 2025
What would you tell family and friends about your experience with this provider?
He is great at listening and education.
Apr 23, 2025
What would you tell family and friends about your experience with this provider?
Dr. Fell is compassionate. He listens and recommend if needed. Best pediatrician ever.
Apr 21, 2025
What would you tell family and friends about your experience with this provider?
Dr. Fell is a very caring and compassionate doctor. He's very patient and listens to your concerns. He works with you instead of dismissing your concerns. I definitely highly recommend him. 10/10
Apr 16, 2025
What would you tell family and friends about your experience with this provider?
It is always great
Apr 14, 2025
What would you tell family and friends about your experience with this provider?
Very disappointed in the nurses role in scheduling same day appts/triaging appropriately. Making a parent justify the need for an appt versus listening and scheduling as needed. Maria mason is an excellent provider-the office/triage nurse staff and overall scheduling model is not very conducive to actual patient care.
Apr 14, 2025
What would you tell family and friends about your experience with this provider?
Great person and doctor! Very professional and friendly.
Apr 3, 2025
What would you tell family and friends about your experience with this provider?
We love Dr Mason and her team, especially nurse Lindsey. It's very reassuring to know our little one has access to reliable and efficient healthcare.
Apr 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mason is always so approachable. She takes my concerns seriously and explains everything really well we are very lucky to have her as a provider
Mar 29, 2025
Wonderful physician. He was great with my daughter. Very relaxed, friendly, and kind.
Mar 29, 2025
What would you tell family and friends about your experience with this provider?
I am extremely happy with Alpena Pediatrics. We had our very first visit with Dr Fell the other day and he was great. My daughter really likes the office as well.
Mar 27, 2025
What would you tell family and friends about your experience with this provider?
I think the staff is friendly and super responsive. I wasn’t thrilled the prescription my daughter needed had been forgotten to be sent in and then I had to wait another two days for the pharmacy to get it.
Mar 26, 2025
We absolutely love Dr. Mason, she is very knowledgeable and personable. She provides consistent excellent service and communication to our family. I would highly recommend her to anyone looking for a pediatrician. We drive over an hour just to see her.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
We absolutely love, Dr. Mason. She is great with both of our children. It’s always a pleasure to see her interact with our kids because you can tell she loves what she does. Very knowledgeable, and explains things very thoroughly when I have questions.
Mar 20, 2025
What would you tell family and friends about your experience with this provider?
Office staff is amazing and Dr. Mason is thorough and she listens to all concerns. The best pediatrician.