Thomas Fell, D.O.
Pediatrics
1501 W. Chisholm Street, 3rd Floor
Alpena, MI 49707 Directions
4.9 out of 5
63 verified ratings
1 Location
63 Ratings, 40 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Fell is widely praised as a caring, attentive, and communicative pediatrician who listens to families, explains care clearly, and builds trust with children. Staff and office atmosphere are frequently described as friendly, warm, and professional. Several comments highlight thoughtful follow-up, responsiveness to messages, and effective identification of issues (e.g., directing ultrasound after finding a “catch”). A few comments note occasional feeling dismissed or logistical lapses (missed prescription, perceived staffing shortages). Overall sentiment is strongly positive.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Dr Fell and Charles make an excellent team. Charles is competent, knows what is going on with my child at each visit, talks to our child and me and my husband both. He educated us on immunizations that are due and any concerns we may have and answers to the best of his ability. Dr. Fell is welcoming, and gives us answers to our questions. He makes us feel heard and keeps our child at the center of our visits. This means the world as a parent. Forever grateful to have them in our life when it comes to our child’s healthcare!!
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Staff are all amazing, educated, and truly care.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
That Dr Fell is the best doctor I've ever had. He told me something about my chikd that other doctor he seen for years never told me. I would recommend him and Charles over and over. They are the amazing and Charles needs credit too. Hes always so out going and listens. Amazing attitude. I love coming to them. Wish I would of moved here sooner to have them take care of my child
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Mason and Fell are fantastic. Could do something about the PSA, Heather, she is not good up front. When I asked for a wellchild form for my child to be filled and faxed same day (her appointment was scheduled with plenty of time to complete said form but was moved to the last day it was able to be turned in) she said she wasn’t sure. Said the provider was on call the morning before and it may just be too busy to get it done. Seemed annoyed I even asked, even though I scheduled the appointment with plenty of time to complete it but I was rescheduled.I asked Dr. Fell myself at the appointment and he handed it to me with no problem at all. Plus the authorization for disclosure was just handed to me with no explanation at all. She had no other patients to deal with, she could have just treated me like it mattered we were there.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Dr.Fell is a very nice and caring dr. He explains things fully and answers all questions. Follow ups are prompt and cares about what you have to say without feeling rushed. I hope he stays right here in Alpena!
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Dr.Fell cared for my baby since birth and he was amazing. He always has [NAME]’s best interest and explains things so I can understand. When my insurance dropped Dr Fells office I changed insurance so I can keep him because he knows my baby.
Sep 15, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, great with kids!
Sep 15, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fell is an amazing physician, we are lucky to have him here in Alpena!
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Best doctor we ever had.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
The whole experience from check in, rooming, seeing the doc, check out- all is seamless! These staff members care about their patients and it shows in their words and actions. I recommend this office any time someone needs a pediatrician.
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent dr. Very caring and kind. Would definitely recommend
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fell is always helpful and thorough!
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Fell is a blessing. I feel so comfortable & confident with his ability to care for all my children properly. He always listens, with no judgment (I worry about everything and I know sometimes my worries are a bit extreme). His nurse Charles is fantastic. We absolutely love him & all my kids are always so excited to go to the doctors because of our favorite nurse! Lately for personal reasons, I have had issues with getting calls back or even getting my call answered. Megan is always putting forth the upmost effort to get into contact with me or answer calls but it’s very obvious on the days she is not there. I have thought about transferring offices for this reason. My children’s medical needs should be met regardless of how the other receptionist feels about me. Again, Dr Fell, Charles & Megan are such a great group and I am so thankful for them!! The other party really makes the office less welcoming…
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
My young [AGE] yr old was crying in the exam room. As he calmed I attempted to tell the nurse this is not typical behavior for the sake of medical info. (he is around new people often without showing fear/anxiety). While stating “he doesn’t often do this” the nurse cut me off mid sentence and said “Actually, he does” and proceeded to flip around the chart and read aloud to me how it was documented that he cried/screamed at his [AGE] visit. I’m perfectly ok acknowledging he previously cried at an appointment, and discussing ways to improve that, but the tone was rude and belittling in the moment. I know my toddler’s behavior is age appropriate and he only has outbursts like this at the Dr.’s, but I hate to think about how the parents of a child with special needs who has screaming outbursts would feel about discussing them and being met with such a rude tone. This experience has caused me to consider finding a different provider. Dr Fell was kind understanding about the crying.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
It was great experience for the first visit. I was very worried with the way it went trying to get an appointment with them and how long I had to wait to get a call about them getting my records. Everyone there was amazing glad I stuck it out to go there
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
He is an excellent Doctor
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Wonderful provider and staff!
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Very Good! Listens to you and great with child. Always very nice and polite and cares about what your saying.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Doctor Fell is calm, kind, and down to earth. His gentle personality is great for young children and potentially anxious parents too. We're happy to see him each year and feel glad he's our child's pediatrician!
May 27, 2026
What would you tell family and friends about your experience with this provider?
Dr and nurses are very personable and has great patience
May 6, 2026
What would you tell family and friends about your experience with this provider?
They are the best.
May 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Fell and his team treat my kids with respect, listen to our concerns and work to address them each time. The kids enjoy the visits and being included in the discussions. Would 1000% recommend them.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
10/10 recommend. I feel heard about my child’s care and know there will be follow up.
Mar 31, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fell is phenomenal since day one with my son. I appreciate him and all the staff.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Fell is great. His male nurse is a little particular and his tone makes me think he doesn't approve of my answers and makes me think I waste his time if I ask any questions. Unpleasant.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Top-notch- which is why I take my children here.
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Thank you Dr Fell for being such an amazing provider and someone my child can speak to with trust and confidence
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fell is a great doctor. Attentive to our sons needs and very kind. He understands my child and his needs. We've stayed with mid Michigan pediatrics since birth. He [AGE] now.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
As first time parents we were thrilled to find a doctor who cares for our child like we do. I do have to say we truly appreciate and enjoy chatting with everyone in the office when we are there. Special shout out to Charles for always being so friendly,helpful,kind, and knowledgeable. We trust Charles and Dr. Fell 100% with our sons care. Thank you!!!!
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
Awesome experience a lot of respect and care from everyone in the facility
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Best I've found.
Dec 11, 2025
What would you tell family and friends about your experience with this provider?
Dr. Fell and office staff are professional and take great care of listening, offering suggestions and easing our minds as new parents.
Dec 3, 2025
What would you tell family and friends about your experience with this provider?
Dr. Fells is a blessing to having in Alpena hopefully he plans to stay!
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Dr Fell is one of the top pediatricians and him and his staff are wonderful!
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Dr Fell was AMAZING with [NAME] after she was born. He explained everything and was very caring and concerned about [NAME]. Love Dr. Fell A’s [NAME]’s Dr.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Listens to concerns , interacts well with my child, is responsive if I call with questions or med refills
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
They have good warm hearts, care about the children they see and listen deeply to your concerns.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Incredible, kind and caring. Charles is great as well, non-judgmental and very thoughtful in the way he asks questions to parents. Very thorough.
Mar 29, 2025
Wonderful physician. He was great with my daughter. Very relaxed, friendly, and kind.
Apr 19, 2024
Timely, friendly, respectful, communicates and explains things well.