Maria Mason, M.D.
Pediatrics
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.7 out of 5
85 verified ratings
85 Ratings, 41 Comments
Nov 27, 2024
What would you tell family and friends about your experience with this provider?
Dr. Mason had a hard conversation with us at our last appointment. She was firm, but kind and it was obvious it came from a caring place. She is a great Dr and we are happy to have her.
Nov 22, 2024
What would you tell family and friends about your experience with this provider?
Dr. Mason is always thorough and we never feel rushed when we take our child to her. She takes the time to explain everything and answers all of our questions. We leave feeling reassured that our daughter is in the best care. She is very interactive, always smiling, and always validates our concerns.
Nov 13, 2024
What would you tell family and friends about your experience with this provider?
I always tell people I am very happy with Dr. Mason and I hope she stays in the area.
Oct 24, 2024
What would you tell family and friends about your experience with this provider?
Dr Mason had been amazing. Truly grateful to have her as my kid’s pediatrician. She is always kind, thorough, and understanding.
Oct 23, 2024
What would you tell family and friends about your experience with this provider?
Dr. Maria Mason is amazing, after meeting her with the birth of my son. We immediately started initiating the process to move our daughter here from a different provider. She’s so great with kids, and so easy to communicate with about concerns. I even had a follow up comment through the portal that she responded to in a very timely fashion. I very much appreciate her, making us feel heard and our concerns valid.
Oct 18, 2024
What would you tell family and friends about your experience with this provider?
Friendly staff always there to answer questions
Oct 9, 2024
What would you tell family and friends about your experience with this provider?
Excellent
Oct 7, 2024
What would you tell family and friends about your experience with this provider?
Wonderful experience with all
Oct 1, 2024
What would you tell family and friends about your experience with this provider?
Maria Mason is an excellent provider, however office policies impede on receiving appropriate level of care needed. Getting an appointment is difficult and office will not deviate from established policies to provide care objectively.
Sep 25, 2024
What would you tell family and friends about your experience with this provider?
Dr. Mason is fantastic. She is kind and listens to my concerns.
Sep 13, 2024
What would you tell family and friends about your experience with this provider?
My [Age] old said "Doctor Mason" a dozen times throughout the day, after her appointment. She enjoyed meeting with her. Dr. Maria Mason is exactly the pediatrician we were hoping to find here in Alpena and we're glad to call her ours! She is great with my child and I trust her knowledge and advice.
Sep 13, 2024
What would you tell family and friends about your experience with this provider?
Wonderful!
Sep 6, 2024
What would you tell family and friends about your experience with this provider?
They get you in quick and will usually answer any questions on the same day and all the staff have very positive attitudes
Aug 27, 2024
What would you tell family and friends about your experience with this provider?
Dr mason is wonderful. Very happy with her care and advice for our son.
Aug 19, 2024
What would you tell family and friends about your experience with this provider?
Not good will be pulling all of my kids and going to another office.
Jul 22, 2024
What would you tell family and friends about your experience with this provider?
She's great with my son. Listens when I'm worried. Definitely recommend Dr Mason
Jul 19, 2024
What would you tell family and friends about your experience with this provider?
We love her, finally there is a doctor we know, that knows us, and we trust her 100%
Jun 27, 2024
What could have been done to improve your experience?
Follow through with a simple request
Jun 18, 2024
Was there anything that you feel was outstanding?
Dr. Mason is excellent and I would recommend her to anyone. She goes above and beyond to advocate for her patients, she listens carefully to parents concerns! She spent a substantial amount of time with us, answered all of our questions, addressed our concerns, and educated us as well! The support staff within the office is also great. We are always seen “same-day” for acute concerns and Dr. Mason never makes us feel unwelcome, even if it’s a viral illness.
What could have been done to improve your experience?
Nothing, with every visit we have had, we’ve had nothing but good things to say and left feeling confident, reassured, and understood/heard.
Jun 17, 2024
Positive experience each and every time, from a few days old to our most recent 15 month well check. Dr. Mason has great presence in the room and speaks with my little one in just the right way so that she's curious instead of concerned. We never feel rushed or unheard. Thank you!
Jun 17, 2024
Was there anything that you feel was outstanding?
Its difficult to say exactly as so far we've only had one appointment with Dr. Mason, however she was very personable, explained everything and seemed to make sure we understood what she was saying. She seemed genuinely interested in helping us rather just going through the motions to get us out ASAP.
Jun 17, 2024
Was there anything that you feel was outstanding?
Very caring respectful listens to the parents concerns and goes above and beyond my son loves her
What could have been done to improve your experience?
She does the best
Jun 17, 2024
Was there anything that you feel was outstanding?
We have had a positive experience each and every time with Dr. Mason. She is down to earth and great with our little one. She moves slowly, deliberately, just right for a little person to feel curiosity by the experience rather than concern or fear. Thanks for giving [Patient Name] agency! [Patient name redacted for privacy.]
What could have been done to improve your experience?
It was great
May 30, 2024
Was there anything that you feel was outstanding?
I have been impressed in the past, with two prior visits. This most recent visit was really disappointing.
What could have been done to improve your experience?
Speed reading a patient’s information before seeing them. My two requests for specialized care, specifically dermatology and behavioral health, were denied immediately. I was very confused. It was later revealed she didn’t know I had insurance. She was also very curt with my son and pretty patronizing when I started to do the “1-2-3 counting” with him to get him to behave. This was in a visit where I expressed concern on behavior when he was in uncomfortable places or around loud noises/busy areas. A little understanding would have been nice, keeping sass out of it would have been best.
May 20, 2024
Was there anything that you feel was outstanding?
The attention she gives [Patient]. I feel like she actually hears my concerns and looks into them. Other dr usually brush the little things or and dr mason doesn’t do that. Thank you for everything [Patient name redacted for privacy.]
May 3, 2024
Was there anything that you feel was outstanding?
That they were able help me get transportation to get to my child’s appointment & back
Mar 29, 2024
Was there anything that you feel was outstanding?
Every one at the office is so kind. Dr. Mason, her MA, the friendly staff at the front desk.
Mar 20, 2024
Was there anything that you feel was outstanding?
Charles is always fabulous. This was our first time working with Dr. Mason, but she was amazing as well. I appreciated that both directed questions at my child first, then to me. Even though she's only a toddler, that helped her feel at ease and more in control of the situation, which I think is absolutely amazing - this is HER doctor appointment, after all!
Mar 16, 2024
Was there anything that you feel was outstanding?
Dr Mason is a gem! She always listens and takes both the child and parents input into the care. Our community is lucky to have her.
Mar 16, 2024
Was there anything that you feel was outstanding?
There is a front office person that was the nicest most helpful person. Her name is Amanda. She has gone out of her way several times to help us. I’m very grateful for her services.
What could have been done to improve your experience?
I feel like Dr. Mason could be better at understanding how stressful it is to treat your children when problems arise. Especially complex issues. In one particular situation she was very rude and dismissive. The communication is lacking. We have decided to go to the other clinic in town and feel that is a better fit for our situation.
Mar 1, 2024
Was there anything that you feel was outstanding?
Maria's ability to connect and communicate medical terms in a way that's easy to understand. On the day of our appointment she was joined by a student, Dennis, who also was very welcoming and fun! All staff was very kind, baby approved! Even after her shots, we left smiling.
Feb 28, 2024
Was there anything that you feel was outstanding?
Dr. Mason has always made my child and myself feel valued and heard. Her bedside manner is wonderful. We feel like humans not just a number.
Feb 24, 2024
Was there anything that you feel was outstanding?
No.
What could have been done to improve your experience?
Being seen by a different doctor. 😐
Feb 8, 2024
Was there anything that you feel was outstanding?
Dr. Mason’s nurse (I’m so sorry I forgot your name!) and Carolyn were so patient and understanding during a seemingly impossible vaccination with [Patient name removed for privacy]. They saved the day! My heroes of the 10 year old well child.
Jan 30, 2024
Was there anything that you feel was outstanding?
Dr Mason is not our regular doctor, we saw her for an accute appointment, ear ache. Her and the student did well enough.
Jan 29, 2024
Was there anything that you feel was outstanding?
Excellent
Jan 28, 2024
Was there anything that you feel was outstanding?
She made sure my daughter and I were both heard about our concerns and tailoring her care to meet both of our needs during the visit. Creating a plan of care for future visits to ensure that remained.
Jan 18, 2024
Was there anything that you feel was outstanding?
Maria listened and heard what I told her about [Patient]’s five years of breathing problems. Maria diagnosed that [Patient] is not getting proper air to his lower lungs and gave him a breathing treatment that is helping. Telling all parents I know that Maria is very through Doctor. Tell Maria thanks.
Jan 12, 2024
Was there anything that you feel was outstanding?
Dr Mason took as much time as we needed to answer all of our questions.
Jan 12, 2024
Was there anything that you feel was outstanding?
Dr Mason took as much time as we needed to answer all of our questions
Dec 16, 2023
Was there anything that you feel was outstanding?
Information shared and knowledge and background of issues discussed