MyMichigan Medical Oncology & Hematology: Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-7353

4.9 out of 5

1,402 verified ratings

1,402 Ratings, 923 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Medical Oncology & Hematology: Alpena for highly knowledgeable, compassionate cancer care. Commenters highlight clear explanations, thoroughness, and attentive bedside manner from providers and staff. Many express strong trust and gratitude for successful treatments and problem resolution. The infusion/cancer center and support staff are described as professional, caring, and supportive. Overall sentiment is overwhelmingly positive with frequent recommendations and appreciation for local access to expert oncology care.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Apr 1, 2026
Kind and very gentle. Very relaxing while discussing things

Mar 18, 2026
Dr. Hitzelberger is very knowledgeable about new treatments available. I appreciate that he is easy to speak to and patient answering my questions. He's always in a good mood and keeps the appointments on time and to the point. I've very grateful to have him as my doctor.

Mar 18, 2026
What would you tell family and friends about your experience with this provider?
I'm very thankful to have Dr Hitzelberger as my oncologist. He's very comfortable to confide in and responds easily to my questions. I'm so grateful for the Alpena Hospital, all the staff I've met, and the services it provides.

Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Very good!

Mar 14, 2026
One of the very best doctors I have ever had overlooking my health. At the worse time in my life i got lucky with a doctor that makes me feel comfortable and well cared for all the time. Thank you!

Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Please do NOT change this doctor. I want him to be in charge of my care. I trust this doctor and his abilities concerning my health and progress.

Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Great experience at that part of this hospitol.

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Professional Manners Calm Reasonable Polite Respectful A great doctor and Human being

Mar 12, 2026
What would you tell family and friends about your experience with this provider?
We are so grateful to have the clinic available in our community! Dr Hitzelberger and the entire staff have been outstanding!!

Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend him!

Mar 11, 2026
Wass very good I would,send anyone to to dr. Hitzelberger.he was very kind and new what he,was telling you.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
His support staff failed to call me per doctors instructions.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Friendly and outgoing staff. Listens to what you say. Never a long waiting period. I love that my appointments are all set up on the same day so I don’t have to drive multiple times since sim 40 minutes away. Highly recommend.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very good

Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Clear about my plan

Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Hitzelberger is an excellent and attentive oncologist.

Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Preston is such a caring compassionate person. I am so glad he is one of my doctors. I wus highly recommend him to anyone.

Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent atmosphere and people

Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Everybody there is great.

Mar 8, 2026
What would you tell family and friends about your experience with this provider?
He's the best!! I'm lucky he's my oncologist.

Mar 7, 2026
What would you tell family and friends about your experience with this provider?
He is a great caring doctor. He explains things so you can understand. Great care.

Mar 7, 2026
What would you tell family and friends about your experience with this provider?
A truly gifted practitioner who allays anxiety by his demeanor. I feel very fortunate that I live in this area and his knowledge is available.

Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Everyone treats you with respect and care. You become part of a new family.

Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Excellent care

Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Appointment our on time. Everyone is nice and friendly.

Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hitzelberger is very knowledgeable and highly recommended. I love that you get in on time and no waiting around.

Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hetzelberger is a fantastic dr. And always explains what I need to hear, he doesn't hide things from you.

Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Very pleasant courteous professional staff and Dr

Mar 6, 2026
What would you tell family and friends about your experience with this provider?
he listened to what I had to say and answered my questions thoroughly. This is my first time dealing with cancer and the Dr. tries to answer the questions I have which are many. He is honest and doesn't 'pull any punhes.'

Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Great experience!. I love all the staff. The doctor is easy to understand and takes time with me. And make sure I understand everything he's explaining to me

Mar 4, 2026
What would you tell family and friends about your experience with this provider?
He is one of the best doctors I've seen

Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Kind, considerate, and very patient. Never made me feel bad about asking questions, no matter how difficult or simple they were. Always called me by my name and would make me feel comfortable. They all are very friendly.

Mar 3, 2026
What would you tell family and friends about your experience with this provider?
I recommend Dr Preston and most of all the staff— they are always friendly, supportive, encouraging, caring, listening and professional.

Mar 3, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff. Dr is very good at what he does.

Mar 2, 2026
What would you tell family and friends about your experience with this provider?
very grateful to have the cancer center in Alpena

Mar 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Mar 1, 2026
What would you tell family and friends about your experience with this provider?
The best hospital, patient care I’ve ever received. They are so amazing, kind, compassionate, helpful. Best medical care I’ve had.

Feb 28, 2026
He is super knowledgable about the disease. He answers all questions and has a plan formulated for future treatment. Lucky to have him for a doctor.

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
excellent service

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended.

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
It is very good

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
I am very lucky to have him for my doctor. He listens to my questions and keeps me informed

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
That is a good doctor and he talks things over with you and tells you what’s wrong and what he can do to fix you. I think that’s great. I wish more doctors were like that.

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Good and would recommend

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Feb 27, 2026
What would you tell family and friends about your experience with this provider?
He is always on time but always very concern on what is going on with me

Feb 26, 2026
What would you tell family and friends about your experience with this provider?
He and his staff are the most caring people. So patient with you, understanding, don't rush you, you feel they know how you feel and make you feel loved.

Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and compassionate - always explains things and takes the time to answer any questions you may have

Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Super.

Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Very professional at their jobs. Very friendly and personable. All the people i met were very kind and understanding. Thank you.