MyMichigan Medical Oncology & Hematology: Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-7353

4.9 out of 5

1,319 verified ratings

1,319 Ratings, 844 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 23, 2025
I see Dr Hitzelberger on a regular basis. I have the highest respect for him. In addition, I find that he is personable and easy to communicate with. I have also had a lot of interaction with the infusion center, radiology and phlebotomy, all of which have been pleasant, professional and overall a good experience.

Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Always very kind and very professional

Mar 19, 2025
What would you tell family and friends about your experience with this provider?
A go to place with excellent care

Mar 19, 2025

Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Reliable and courteous

Mar 12, 2025
What would you tell family and friends about your experience with this provider?
I feel like I get excellent care everyone is friendly and helpful.

Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Always listened intently and explain things and down to earth manner, very knowledgeable, doctor and staff we would recommend him to any family member

Mar 11, 2025
What would you tell family and friends about your experience with this provider?
They have taken the best care of me. Always concerned . Staff is caring , always friendly .

Mar 11, 2025
What would you tell family and friends about your experience with this provider?
On my first visit with him he came in very knowledgeable about my previous medical history. He had done his homework, he knew the numerous surgeries and other health issues I have had. He has a wonderful bedside manner. He took plenty of time to explain my treatment plan. He made sure all of my questions were answered. I am very pleased to have him as my new oncologist!

Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Excellent care

Mar 10, 2025
What would you tell family and friends about your experience with this provider?
The Doc. And his nurse Mary do a 100percent. A month before i came in i had typed and asked a question and sent it to them and never heard anything back from his girls that due the appointments. ⁰

Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Kind, explains things well

Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Compassionate, concerning, great professional .

Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Excellent doctor!

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Not to go anywhere but right her the center is excellent they treat you as Person not a number thank you

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
He is good

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Friendly staff, on time and caring staff

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Excellent care! Staff are friendly and compassionate. Two years cancer free. Care has been available close to our home.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I love that I get in right away and no waiting and they seem very considerate and listen to my concerns. Everyone is always polite.

Mar 5, 2025
What would you tell family and friends about your experience with this provider?
I hope better in the future. My last visit was good.

Mar 4, 2025
What would you tell family and friends about your experience with this provider?
Provider and care team are all compassionate and caring people. As a patient I am always treated with smiles and repeatedly asked if there is anything I need or they can get to help with comfort. Many times you don’t even need to ask, they just know and take care of you. Superior staff in all aspects of the cancer center side. I cannot vouch for the radiology clinic.

Mar 2, 2025
What would you tell family and friends about your experience with this provider?
Doctors and staff are to notch. I am so happy that my cancer was treated by My Michigan Health.

Mar 1, 2025
What would you tell family and friends about your experience with this provider?
The best care always

Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Quality, professional provider.

Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Care is excellent

Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Great care and always thorough

Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Very caring. Very good at what he does. Especially when he explains things to me.

Feb 26, 2025
What would you tell family and friends about your experience with this provider?
Seems to know what he is talking about

Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Very professional, friendly and with a caring attitude

Feb 24, 2025

Feb 24, 2025
What would you tell family and friends about your experience with this provider?
Dr Hitzelberger is the best. Kind & caring when speaking to patients.

Feb 23, 2025
What would you tell family and friends about your experience with this provider?
Wonderful

Feb 22, 2025
What would you tell family and friends about your experience with this provider?
The best

Feb 22, 2025
What would you tell family and friends about your experience with this provider?
He's awesome!

Feb 22, 2025
What would you tell family and friends about your experience with this provider?
I think he is great

Feb 22, 2025
What would you tell family and friends about your experience with this provider?
Always attentive and ask questions concerning any new health concerns.

Feb 22, 2025
What would you tell family and friends about your experience with this provider?
He is very knowledgeable and spends time to answer questions

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Overall, Dr. Preston is a very good provider. He listens and answers questions. The office staff might routinely provide basic written information about the diagnosed illness. In terms of my illness, I was not familiar with the term chronic myeloid leukemia. But I was very capable of researching it online. That may not be true of everyone in this rural area.

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Extremely knowledgeable and compassionate Explains diagnosis and treatment procedures very well.

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Patient, knowledgeable, and kind.

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
That he's very compassionate and caring. He explains everything in lamin terms so it's easy to understand. He never makes me feel rushed through my appointments. He has made this time in my life easier to deal with because of his treatments and his care

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Very caring. Went beyond my basic problems to also care for other issues .

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Excellent

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
I would have to say I feel so strongly about the fact that Dr. Bill is in this fight with me. He’s compassionate and professional. But the most that I’m impressed with is his ability to tell you like it is straight and honest. We have conversations about my care and I feel involved and valued. The staff from front desk, scheduling, nurses and last but not least the angels in the back infusion who take such wonderful care of me. Exceptional people!!

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hitzelberger has to be the best doctor I have ever been the most fortunate to be able to see. He is always prepared with test results and encouragement in my treatment routine, I am so lucky to have him on my medical team.

Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Great🙂

Feb 20, 2025
What would you tell family and friends about your experience with this provider?
I like him a lot

Feb 20, 2025
What would you tell family and friends about your experience with this provider?
He’s the best. I drive 3 hours one way to see Dr. Hitzelberger

Feb 19, 2025
Excellent care .

Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Very informative. Respectful and put me at ease. Showed genuine care forms wellbeing.