MyMichigan General Surgery: Alpena
311 Long Rapids Plaza
Alpena, MI 49707 Directions
4.9 out of 5
770 verified ratings
770 Ratings, 470 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise MyMichigan General Surgery — Alpena for compassionate, skilled surgeons and professional, helpful staff. Common highlights are excellent bedside manner, clear explanations about procedures and recovery, successful surgeries (including emergency and hernia repairs), and efficient scheduling. A few comments note lingering post-op pain and occasional staff knowledge gaps. Many comments explicitly recommend the group to family and friends and credit providers with life‑saving care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 1, 2026
Stephanie LeMaster, M.D.
What would you tell family and friends about your experience with this provider?
Dr LeMaster does a great job at listening, answering questions, calm and collective. Deifenly knows what she is doing.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Very courteous and respectful.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Good doctor. Took care of me.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, excellent staff, excellent service !!
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this provider
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Thornton's nurse that took me in the room and did the general information was not very friendly. Very short and cold.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
I would say that they were professional, courteous, and thoughtful of my needs. Listening to what the concerns of future care plans would be. My first visit and definitely felt like I had been there all year. Definitely would recommend 5 Star 🌟
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent care.
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit and I was very satisfied
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Satisfied
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Good listener and engaged with patient…..
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Very favorable and personable care-
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Provider was very professional and answered all my questions. She explained what and how the procedure was being performed. She was very caring and efficient.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very personable & easy to talk with Quickly scheduled an appointment and set up my procedure at the hospital
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Did what needed done and very good.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
He's a great at his job and would recommend him
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
It was excellent start to finish.
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
Yes very friendly people
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
This time around, we had a great experience. Dr Thornton was called in to do the surgery that was necessary to save my step daughter’s life. He made sure that he answered all four thousand questions we had. Dr and his team were supportive and helped us to help our daughter with everything she needed for recovery. They truly stood with us and were supportive throughout the whole process. 10 out of ten recommend.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
The best great doctor and staff
Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Hi highly recommend Dr Hanna for your surgery needs. He is patient understanding and explains everything to you so you understand
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
She took what was something small and an annoyance to me and gave it priority. That means the world. She got me out of pain and healing. Yes it meant a procedure which I knew it would, but it put back on the path to healing. She listened, and she acted. Thank you!
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent help and listened to questions!
Jun 11, 2026
What would you tell family and friends about your experience with this provider?
Very good surgeon would recommend him to others!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
That they all are very caring and respectful and I would recommend Dr. Thornton to all my family and friends and those who inquire about him.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent service. From the way the office is run efficiently to the quality of the surgery itself No worries going there
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Very professional and easy to talk to group of people that work at this facility.
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Yes I would they care and would tell my family and friends to see them
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Would recommend this office to anyone
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Dr.Hanna has treated my family for years. He has always been professional and knowledgeable about our needs. When it comes to surgery he has always been complete and honest when diagnosing treatments and follow up procedures.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
Great experience from start to finish. Amazing staff and Dr LeMaster is very good at what she does.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
Everything was done as expected. Great doctor & staff
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hanna is an excellent doctor.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent care from Dr. Thornton and nurse April. Office staff friendly.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Drs attitude and knowledge was a very good feeling of resurance of whats going on. Thanks
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Dr.Thorton is an excellent doctor but he is slightly overwhelmed by the number of patients and it will take a long time to see him.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
The office is very busy but they do great work.
Jun 2, 2026
What would you tell family and friends about your experience with this provider?
Very professional but with a human factor.
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Wonderful
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Very thorough listens to what you have to say I like her very much. It was only our first meeting for colonoscopy that is scheduled, but I do like her.
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
He is so kind and caring.
May 31, 2026
What would you tell family and friends about your experience with this provider?
Got in quickly
May 29, 2026
What would you tell family and friends about your experience with this provider?
Was very happy with everyone
May 23, 2026
What would you tell family and friends about your experience with this provider?
Doctor Lemasters and her staff have always been professional and friendly.
May 23, 2026
What would you tell family and friends about your experience with this provider?
He is a good doctor, treated me well, and has a good staff
May 22, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend him for their care!
May 21, 2026
What would you tell family and friends about your experience with this provider?
Dr LeMaster and her surgical team quite literally saved my life. She is an excellent surgeon, and I received great care from everyone on her team. I would highly recommend her and her office to anyone.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Staff was friendly and kind . Doctor took her time, explained things well, answered my questions
May 20, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr McMasters. Great service and they return calls promptly and they are all friendly.