MyMichigan General Surgery: Alpena
311 Long Rapids Plaza
Alpena, MI 49707 Directions
4.9 out of 5
728 verified ratings
728 Ratings, 443 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise MyMichigan General Surgery — Alpena for compassionate, skilled surgeons and professional, helpful staff. Common highlights are excellent bedside manner, clear explanations about procedures and recovery, successful surgeries (including emergency and hernia repairs), and efficient scheduling. A few comments note lingering post-op pain and occasional staff knowledge gaps. Many comments explicitly recommend the group to family and friends and credit providers with life‑saving care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 11, 2026
Michael Paulsell, M.D.
One of the most respected doctors I know! His care is beyond great! I wish all Doctors had what he brings forth in care!
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I’d recommend this provider to anyone. He was thorough and well spoken. Also very knowledgeable about my situation
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Friendly & thorough
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
That he is a very good Doctor and his office staff are really nice and professional .
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Would definitely recommend this clinic to family and friends
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I'd recommend him
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
They are great people they treat you with the upmost respect
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Dr Paulsell is very personable, friendly, and efficient. My procedure was quite painful but he made very sure I was as comfortable as possible and was very patient with me
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Dr Hanna is a down to earth likable person. He’s an excellent surgeon. His staff reflects the same attributes in a Professional atmosphere
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Timely appointments, attention to detail, caring.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Good care.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hanna is very kind and considerate. He takes his time with you and doesn’t make you feel rushed.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hanna has done surgeries for both me and my husband. We feel he is an awesome surgeon and would highly recommend him to everyone. He knows his profession and trust him 100%.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
He was very understanding and explained everything.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
That Dr. Thornton and his staff care about their patients, and do an outstanding job at what they do.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable, friendly and concerning.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Care was excellently
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
Great experience
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
The best A number 1
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Very gentle
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Stephanie LeMaster was knowledgeable, confident, careful, respectful, considerate, and had a great sense of humor. My experience was wonderful and I highly recommend Stephanie Lemaster for general surgery in Alpena.
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
He seemed very interested in what was my problem and figured out what the next step is to do. Thank you so much.
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
I received excellent treatment and information regarding possible health issues. My questions were answered in a way of understanding. I was uncomfortable at first and the nurse and doctor helped me get over that.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Paulsell is an amazing Dr. And surgeon. His care and compassion is above and beyond. I am blessed to have found Dr. Paulsell and to receive his extraordinary care. I would give him 20 stars if that was available as a grade. I pray that he continues his practice here for the next 30 years. And I don't say these comments light heatedly. Best doctor that has ever treated me. Thank God he is here
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Michael Paulsell ,is very professional communication with the patient is excellent a very caring, he listens to what the patient has to say he is a great Dr. an I’ll be back to see Dr Paulsell again .
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
It was very pleasant and very informative
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Aug 28, 2026
Super great caring doctor and staff. They make you feel very comfortable and listen and explain so that all your questions are answered and you leave confidently knowing that you are seeing the best doctor.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Great caring doctor thst we trust as well as his nurse Samantha.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I will always return to Dr. Thornton for my medical needs.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hanna is an excellent practitioner, always provides clear and concise explanations and instructions
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
No waiting, biopsy done quickly, no pain - friendly and efficient.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
An excellent doctor with an excellent nurse Savanna. So caring and he listens and makes sure you understand what the next step will be.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
I had a good experience. I would recommend their services.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Wonderful experience with Dr Thornton. I would definitely recommend him to others.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
How happy I was with experience
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
I would recommend him and his staff anytime for anything they need done
Aug 19, 2026
Very pleasant and thorough doctor.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thornton is a very good doctor, he's thorough and explains things well and also listens and answers your question and concerns.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
He listens and actually cares. I never felt blown off. He could tell I was nervous and made it a point to go over what was going to happen. By the time I left his office I felt less anxious about what I needed done.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Great people.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Super nice dr and staff
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent surgeon.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
The staff and doctor were very considerate and helpful.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
That they All care about their patients, and are quick in dealing with the issues.
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
I trusted Dr Lemaster with the info given to me about my diagnosis, and being honest about the best way to approach a possible resolution.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
My first appt - testing was scheduled in timely manner. Staff and physician had reviewed my reason for appt and were professional and appropriate care was given.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
He knows his job. Great dr.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Hi highly recommend dr Hannah he is the best.so was everyone at Alpena hospital.
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
Very good and positive experience.