MyMichigan General Surgery: Alpena
311 Long Rapids Plaza
Alpena, MI 49707 Directions
4.9 out of 5
703 verified ratings
703 Ratings, 432 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 13, 2025
Thomas Thornton, M.D.
The best possible
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
He performed a very thorough and complete exam and answered all my questions in a manner I could easily understand.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
Good surgeon.
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
Dr Pausell is a very caring surgeon. Listens to everything you have to say. Great bedside manner
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
Thorough,open to listeningand medically knowledgeable about my condition. Made appointment for my surgery right away and gave appropriate advice. Would refer others to Dr. Hanna
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
I liked her very much. She knows what she is doing. Very personable, kind and thoughtful.
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hanna and his staff are wonderful. I requested that Dr. Hanna do my surgery because in the past he was very professional and knowledgeable about my procedures. Great staff also.
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
That he is a very gentle and good surgeon if you need something done asap
Jul 29, 2025
What would you tell family and friends about your experience with this provider?
Personable and caring
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thornton is a great surgeon. He listens and respects his patients. The office staff is friendly and helpful. I would highly recommend Dr. Thornton. I wish all Providers had his genuine concern and care that he provides.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Would definitely recommend him and his staff
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Very friendly. Polite straight to the point. No-nonsense did what was best for me and his recommendation was not pushing. Any decisions was great on information that was listened to my opinion in what I wanted.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
That she is caring and professional and explains things clearly, answering all questions and concerns thoroughly.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Very informative and pleasant
Jul 20, 2025
What would you tell family and friends about your experience with this provider?
Good experience so far
Jul 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent Care always
Jul 19, 2025
What would you tell family and friends about your experience with this provider?
The check-in process was easy enough. I was assigned a room by the nurse to go sit in. The wait time to be seen was abnormal to me. After a period of time, I just left the room without being seen and went home.
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
Great doctor, explained everything in way you can understand.
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
excellent
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
Great service
Jul 17, 2025
What would you tell family and friends about your experience with this provider?
I recommend Dr Thornton even though he went to [ ] and not [ ], LOL Seriously, I am so pleased with him and his staff and all the care I had at the Alpena Hospital. I can't say enough confidence I have in Dr Thornton, His staff and the Alpena Hospital
Jul 16, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office branch to friends and family. Helpful and also quick service ….
Jul 15, 2025
What would you tell family and friends about your experience with this provider?
It was actually my mother [Name] that was the patient. She received great care!
Jul 15, 2025
What would you tell family and friends about your experience with this provider?
Dr Hanna was very kind and considerate, besides being excellent in his knowledge and surgical care.
Jul 15, 2025
What would you tell family and friends about your experience with this provider?
Pleaset friendly professional
Jul 13, 2025
What would you tell family and friends about your experience with this provider?
Dr.Hanna listened and was very respectful . He answered all questions and was concerned. Thank you. [Name]
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Stephenie is very nice, easy to talk to and made us feel like we were in good hands.
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Very polite and factual
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
I have great confidence in Dr paulsell from past surgery. He is also very comforting to talk to.
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Professional staff. Scheduled the appointment quickly. Scheduled outpatient surgery within a short amount of time.
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
That they are efficient and kind usually get appointments in a timely manner and not much of a wait time
Jul 11, 2025
The best
Jul 11, 2025
What would you tell family and friends about your experience with this provider?
The best
Jul 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hanna is the best!
Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Very friendly! Very good experience
Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Top notch
Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and friendliness!
Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Dr Paulsel is always very attentive & kind. He makes sure that you understand everything. He makes sure to ask about your current health condition.
Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable and friendly, thank you
Jun 29, 2025
What would you tell family and friends about your experience with this provider?
Would recommend him highly.
Jun 28, 2025
What would you tell family and friends about your experience with this provider?
Office help was kind, Tina, was very helpful and knowledgeable. The surgeon listened and offered all options i had.
Jun 27, 2025
What would you tell family and friends about your experience with this provider?
It was great, would highly recommend
Jun 27, 2025
What would you tell family and friends about your experience with this provider?
I owe Dr my life
Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Dr Hanna is excellent, as well as the receptionists, and medical assistants! I would highly recommend
Jun 27, 2025
What would you tell family and friends about your experience with this provider?
I was able request Dr. Hanna for my surgery as I was familiar with his professional attitude. I would highly recommend him to anyone. I am so glad he is in Alpena and continues to offer his services.
Jun 27, 2025
What would you tell family and friends about your experience with this provider?
He is very thorough in updating my records and deciding if further tests are needed.
Jun 26, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend!
Jun 26, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Excellent surgeon.
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Very professional and caring