MyMichigan General Surgery: Alpena
311 Long Rapids Plaza
Alpena, MI 49707 Directions
4.9 out of 5
730 verified ratings
730 Ratings, 444 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 6, 2025
Michael Paulsell, M.D.
Excellent Care by Dr Pausell and his staff.
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
I had a successful surgery with a pleasant medical staff. I had a hard time getting specific questions answered while I was in recovery, but in the end I’m healing well and I’m glad I had the procedure done.
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
Dr LeMaster was very easy to talk with and thoroughly explained the procedure up coming.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Very happy, felt comfortable, answered all questions & thoroughly explain everything!
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Dr Thornton is excellent and listened with intent and answered all my questions. 5 stars from me.
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Excellent care.. Great Surgeon.
Aug 24, 2025
What would you tell family and friends about your experience with this provider?
She was very professional and caring for my visit. She explained everything very well with my wife and I. We were both very pleased with the way she explained procedure and does and don'ts after surgery.
Aug 24, 2025
What would you tell family and friends about your experience with this provider?
Dr. Michael Paulsell is an excellent surgeon. He has always done my colonoscopies and EGD procedures. He does a biopsy when needed and any other follow up procedure he deems necessary to make a definitive diagnosis. He always schedules a follow up appointment to discuss my test results with me in person, informs me of my treatment care options and prescribes whatever medication he determines will help. Dr. Paulsell is excellent and I plan on staying with him for any procedures I may need in the future, which would be within the realm of his expertise. Also, I always recommend him to any of my friends, family, and anyone else in need of his profession.
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Excellent experience
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
I treated like a family member!
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hanna has provided a number of surgical services for me over the last two decades. I have always been satisfied with the care and results I’ve experienced under his care.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
Made me feel very comfortable talking about my cancer.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
Best doc available!
Aug 21, 2025
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
This is great Dr and all the help beyond friendly
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Great, I felt that they listened, answered questions and were timely with appointments. Very little wait time.
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Never had to set and wait alone time to see doctor doctor lessons to what you tell him very much appreciate I trust him as my surgeon
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Timely
Aug 19, 2025
What would you tell family and friends about your experience with this provider?
He excellent doctor and the staff are wonderful
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
NM very clean staff all ways kkind
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Very professional and always appreciated
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Everything went well. No surprises .
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Vary nice and professional
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Sincerely wants to diagnose and fix your problem
Aug 14, 2025
What would you tell family and friends about your experience with this provider?
Very nice
Aug 14, 2025
What would you tell family and friends about your experience with this provider?
Wonderful,knowledgeable,caring experience!
Aug 13, 2025
The best possible
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Very friendly, wanted to get to know me. Not just a patient/number.
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
They responded very quickly to my request for a consult. I had an appointment within a week.
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Very good
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
I'm very satisfied with Dr. Thornton and his staff.
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Professional
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Very positive
Aug 8, 2025
What would you tell family and friends about your experience with this provider?
DrLeMaster is very pleasant, nice & seems knowledgeable/experienced in the care I needed. Very good treatment & experience in the hospital/office. (Office is very clean, spacious, quiet, seems professional). I would definitely recommend provider/surgical group
Aug 8, 2025
What would you tell family and friends about your experience with this provider?
Good listener but talked just a bit too fast.
Aug 7, 2025
What would you tell family and friends about your experience with this provider?
A friendly professional physician who I trust and value.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
He performed a very thorough and complete exam and answered all my questions in a manner I could easily understand.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
Good surgeon.
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
Dr Pausell is a very caring surgeon. Listens to everything you have to say. Great bedside manner
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
Thorough,open to listeningand medically knowledgeable about my condition. Made appointment for my surgery right away and gave appropriate advice. Would refer others to Dr. Hanna
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
I liked her very much. She knows what she is doing. Very personable, kind and thoughtful.
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hanna and his staff are wonderful. I requested that Dr. Hanna do my surgery because in the past he was very professional and knowledgeable about my procedures. Great staff also.
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
That he is a very gentle and good surgeon if you need something done asap
Jul 29, 2025
What would you tell family and friends about your experience with this provider?
Personable and caring
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thornton is a great surgeon. He listens and respects his patients. The office staff is friendly and helpful. I would highly recommend Dr. Thornton. I wish all Providers had his genuine concern and care that he provides.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Would definitely recommend him and his staff
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Very friendly. Polite straight to the point. No-nonsense did what was best for me and his recommendation was not pushing. Any decisions was great on information that was listened to my opinion in what I wanted.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
That she is caring and professional and explains things clearly, answering all questions and concerns thoroughly.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Very informative and pleasant
Jul 20, 2025
What would you tell family and friends about your experience with this provider?
Good experience so far