MyMichigan General Surgery: Alpena
311 Long Rapids Plaza
Alpena, MI 49707 Directions
4.9 out of 5
755 verified ratings
755 Ratings, 459 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise MyMichigan General Surgery — Alpena for compassionate, skilled surgeons and professional, helpful staff. Common highlights are excellent bedside manner, clear explanations about procedures and recovery, successful surgeries (including emergency and hernia repairs), and efficient scheduling. A few comments note lingering post-op pain and occasional staff knowledge gaps. Many comments explicitly recommend the group to family and friends and credit providers with life‑saving care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 19, 2026
Thomas Thornton, M.D.
Very pleasant and thorough doctor.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent surgeon.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
The staff and doctor were very considerate and helpful.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
That they All care about their patients, and are quick in dealing with the issues.
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
I trusted Dr Lemaster with the info given to me about my diagnosis, and being honest about the best way to approach a possible resolution.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
My first appt - testing was scheduled in timely manner. Staff and physician had reviewed my reason for appt and were professional and appropriate care was given.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
He knows his job. Great dr.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Hi highly recommend dr Hannah he is the best.so was everyone at Alpena hospital.
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
Very good and positive experience.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Made me feel at ease with my upcoming surgery
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend them
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Good communicator, personable, respectful and a damn good surgeon
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
Dr Hanna is very kind and knowledgeable. You are in good hands, excellent service and follow-up.
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
It was excellent. Very professional.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Dr Stephanie LeMaster 🩺 is a very patient, understanding, caring and an excellent Dr. I am very happy to have her.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
They are a good place to go to, when needed to be seen. Make sure you ask the right questions because they will not fish it for you.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
They’re good.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Great office staff in front of, very short wait time.. Gal’s in the back are always polite and friendly… Dr. Hanna is a seasoned professional who actually did my bi-lateral hernia surgery 30 years ago… I would trust him with my life if needed 🙏…
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
A very smart an caring doctor for I only met the doctor once
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and professional, never made to feel uncomfortable
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Clean office, on time appointment, gave info needed, wiĺl follow up with me when needed.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Dr Hanna is great! He got my gallbladder out very quickly and I had minimal pain. Would recommend his office to anyone. Sam was super helpful too!
Jul 20, 2026
Very polite and professional. Answered all my questions.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Very professional. Answered all my questions.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Hes a caring , knowledgeable surgeon.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
They treat you with respect and privacy and the dr is very efficient and knowledgeable about my case
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
He was very kind and concerned , explained what was happening and why I was having surgery.
Jul 16, 2026
Excellent doctor don't think I could have found a better surgeon extremely caring. Thank you Doctor Paulsell
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Experience was great, no issues.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
it was a good experience.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Kind,very professional
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Very professional.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thornton provided information to help me make a difficult decision regarding my health and next steps to take. Thank you for being so conservative in your treatment for my particular case.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Dr Hanna is super !!
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Yes he is good Dr if I need a problem check he helps in the right direction
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
Outstanding care and treatment
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Paulsell is always very professional and friendly. I always have many extra questions and he takes the time to answer them. Which makes me feel confident that he is doing his best to help me and make sure I understand my health issues. That really means a lot, some doctors seem to rush you and not really pay much attention to what you're saying which can be very frustrating. He also does an excellent job with my stitches, leaving very minimal scarring . I highly recommend him. The staff is all very friendly and professional also.
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Very good experience
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
Always friendly, courteous, and on time. Very open to questions.
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Very positive experience
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and listens to my concerns. Have only had one visit with her and am very pleased.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Dr LeMaster does a great job at listening, answering questions, calm and collective. Deifenly knows what she is doing.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Very courteous and respectful.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Good doctor. Took care of me.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, excellent staff, excellent service !!
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this provider
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Thornton's nurse that took me in the room and did the general information was not very friendly. Very short and cold.