MyMichigan General Surgery: Alpena
311 Long Rapids Plaza
Alpena, MI 49707 Directions
4.9 out of 5
755 verified ratings
755 Ratings, 457 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise MyMichigan General Surgery — Alpena for compassionate, skilled surgeons and professional, helpful staff. Common highlights are excellent bedside manner, clear explanations about procedures and recovery, successful surgeries (including emergency and hernia repairs), and efficient scheduling. A few comments note lingering post-op pain and occasional staff knowledge gaps. Many comments explicitly recommend the group to family and friends and credit providers with life‑saving care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 9, 2026
Stephanie LeMaster, M.D.
What would you tell family and friends about your experience with this provider?
Dr. Stephanie LeMaster was knowledgeable, confident, careful, respectful, considerate, and had a great sense of humor. My experience was wonderful and I highly recommend Stephanie Lemaster for general surgery in Alpena.
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
He seemed very interested in what was my problem and figured out what the next step is to do. Thank you so much.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Paulsell is an amazing Dr. And surgeon. His care and compassion is above and beyond. I am blessed to have found Dr. Paulsell and to receive his extraordinary care. I would give him 20 stars if that was available as a grade. I pray that he continues his practice here for the next 30 years. And I don't say these comments light heatedly. Best doctor that has ever treated me. Thank God he is here
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Michael Paulsell ,is very professional communication with the patient is excellent a very caring, he listens to what the patient has to say he is a great Dr. an I’ll be back to see Dr Paulsell again .
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
It was very pleasant and very informative
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Aug 28, 2026
Super great caring doctor and staff. They make you feel very comfortable and listen and explain so that all your questions are answered and you leave confidently knowing that you are seeing the best doctor.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Great caring doctor thst we trust as well as his nurse Samantha.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I will always return to Dr. Thornton for my medical needs.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hanna is an excellent practitioner, always provides clear and concise explanations and instructions
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
No waiting, biopsy done quickly, no pain - friendly and efficient.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
An excellent doctor with an excellent nurse Savanna. So caring and he listens and makes sure you understand what the next step will be.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
I had a good experience. I would recommend their services.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Wonderful experience with Dr Thornton. I would definitely recommend him to others.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
How happy I was with experience
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
I would recommend him and his staff anytime for anything they need done
Aug 19, 2026
Very pleasant and thorough doctor.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thornton is a very good doctor, he's thorough and explains things well and also listens and answers your question and concerns.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
He listens and actually cares. I never felt blown off. He could tell I was nervous and made it a point to go over what was going to happen. By the time I left his office I felt less anxious about what I needed done.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Great people.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Super nice dr and staff
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent surgeon.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
The staff and doctor were very considerate and helpful.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
That they All care about their patients, and are quick in dealing with the issues.
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
I trusted Dr Lemaster with the info given to me about my diagnosis, and being honest about the best way to approach a possible resolution.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
My first appt - testing was scheduled in timely manner. Staff and physician had reviewed my reason for appt and were professional and appropriate care was given.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
He knows his job. Great dr.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Hi highly recommend dr Hannah he is the best.so was everyone at Alpena hospital.
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
Very good and positive experience.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Made me feel at ease with my upcoming surgery
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend them
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Good communicator, personable, respectful and a damn good surgeon
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
Dr Hanna is very kind and knowledgeable. You are in good hands, excellent service and follow-up.
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
It was excellent. Very professional.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Dr Stephanie LeMaster 🩺 is a very patient, understanding, caring and an excellent Dr. I am very happy to have her.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
They are a good place to go to, when needed to be seen. Make sure you ask the right questions because they will not fish it for you.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
They’re good.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Great office staff in front of, very short wait time.. Gal’s in the back are always polite and friendly… Dr. Hanna is a seasoned professional who actually did my bi-lateral hernia surgery 30 years ago… I would trust him with my life if needed 🙏…
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
A very smart an caring doctor for I only met the doctor once
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and professional, never made to feel uncomfortable
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Clean office, on time appointment, gave info needed, wiĺl follow up with me when needed.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Dr Hanna is great! He got my gallbladder out very quickly and I had minimal pain. Would recommend his office to anyone. Sam was super helpful too!
Jul 20, 2026
Very polite and professional. Answered all my questions.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Very professional. Answered all my questions.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Hes a caring , knowledgeable surgeon.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
They treat you with respect and privacy and the dr is very efficient and knowledgeable about my case
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
He was very kind and concerned , explained what was happening and why I was having surgery.
Jul 16, 2026
Excellent doctor don't think I could have found a better surgeon extremely caring. Thank you Doctor Paulsell
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Experience was great, no issues.