MyMichigan General Surgery: Alpena
311 Long Rapids Plaza
Alpena, MI 49707 Directions
4.9 out of 5
773 verified ratings
773 Ratings, 468 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise MyMichigan General Surgery — Alpena for compassionate, skilled surgeons and professional, helpful staff. Common highlights are excellent bedside manner, clear explanations about procedures and recovery, successful surgeries (including emergency and hernia repairs), and efficient scheduling. A few comments note lingering post-op pain and occasional staff knowledge gaps. Many comments explicitly recommend the group to family and friends and credit providers with life‑saving care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 10, 2026
Thomas Thornton, M.D.
What would you tell family and friends about your experience with this provider?
That they all are very caring and respectful and I would recommend Dr. Thornton to all my family and friends and those who inquire about him.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent service. From the way the office is run efficiently to the quality of the surgery itself No worries going there
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Very professional and easy to talk to group of people that work at this facility.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent care from Dr. Thornton and nurse April. Office staff friendly.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Drs attitude and knowledge was a very good feeling of resurance of whats going on. Thanks
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Dr.Thorton is an excellent doctor but he is slightly overwhelmed by the number of patients and it will take a long time to see him.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
The office is very busy but they do great work.
Jun 2, 2026
What would you tell family and friends about your experience with this provider?
Very professional but with a human factor.
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Wonderful
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Very thorough listens to what you have to say I like her very much. It was only our first meeting for colonoscopy that is scheduled, but I do like her.
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
He is so kind and caring.
May 31, 2026
What would you tell family and friends about your experience with this provider?
Got in quickly
May 29, 2026
What would you tell family and friends about your experience with this provider?
Was very happy with everyone
May 23, 2026
What would you tell family and friends about your experience with this provider?
Doctor Lemasters and her staff have always been professional and friendly.
May 23, 2026
What would you tell family and friends about your experience with this provider?
He is a good doctor, treated me well, and has a good staff
May 22, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend him for their care!
May 21, 2026
What would you tell family and friends about your experience with this provider?
Dr LeMaster and her surgical team quite literally saved my life. She is an excellent surgeon, and I received great care from everyone on her team. I would highly recommend her and her office to anyone.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Staff was friendly and kind . Doctor took her time, explained things well, answered my questions
May 20, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr McMasters. Great service and they return calls promptly and they are all friendly.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent. Gave excellent advice.
May 20, 2026
What would you tell family and friends about your experience with this provider?
I personally would recommend Dr. Hanna for any patients that are having procedures that I have had. His team has been excellent with me and made me feel very comfortable with everything. The anxiety can be so overwhelming and they were so caring and considerate.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent
May 19, 2026
What would you tell family and friends about your experience with this provider?
Very nice and made me feel comfortable in her analysis of my problem.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Very professional, respectful, efficient, and fun loving staff. If you want it done right the first time, this is the place to go.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Great personality, kind and attentive.
May 15, 2026
What would you tell family and friends about your experience with this provider?
I would encourage them to go to Doctor Thorton!
May 12, 2026
What would you tell family and friends about your experience with this provider?
Very good
May 11, 2026
What would you tell family and friends about your experience with this provider?
So far, so good. No issues.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Outstanding surgeon and staff. Recommend him and his team 100%
May 8, 2026
What would you tell family and friends about your experience with this provider?
Very good bedside manner as well as the nurse I think her name was Samantha. The office is caring and helping in any way they can.
May 8, 2026
What would you tell family and friends about your experience with this provider?
Very good
May 7, 2026
What would you tell family and friends about your experience with this provider?
I had an appointment and it went well.
May 3, 2026
What would you tell family and friends about your experience with this provider?
He is very caring and listens earnestly to concerns.
May 2, 2026
What would you tell family and friends about your experience with this provider?
Always satisfies with Dr. Hanna's procedures, information, listening to me and Scheduling any necessary procedures.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Stephanie and the team are great, very happy with every experience I have had!
May 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. LeMaster is very caring and compassionate. Would highly recommend.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Very professional.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hanna saved my life by listening and talking to me .to find out my issues . He was very on the spot and made the right decision for me.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
We have nothing but the best Dr in alpena
Apr 28, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor. Would trust him with any decision he would recommend
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Wonderful staff
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent care via a VERY caring doctor.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
He has been my Gen Surg over 25 years, thank goodness
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Good to
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
The greatest
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
I like Dr T.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Hanna is an EXCELLENT surgeon and has a great bedside manner!!
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very professional and courteous.