MyMichigan General Surgery: Alpena
311 Long Rapids Plaza
Alpena, MI 49707 Directions
4.9 out of 5
775 verified ratings
775 Ratings, 465 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise MyMichigan General Surgery — Alpena for compassionate, skilled surgeons and professional, helpful staff. Common highlights are excellent bedside manner, clear explanations about procedures and recovery, successful surgeries (including emergency and hernia repairs), and efficient scheduling. A few comments note lingering post-op pain and occasional staff knowledge gaps. Many comments explicitly recommend the group to family and friends and credit providers with life‑saving care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 13, 2026
Thomas Thornton, M.D.
great Dr and nirses
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Well taken care of .
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
It's just fine
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Great
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
This was a consultation re: colonoscopy. But a good visit and enjoyed visiting with other ones waiting their appointment.
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
One person in office didn’t seem to be as caring or seem to be as compassionate about the situation as I thought they would be
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Great doctor. Very professional and understanding for what can be an embarrassing condition. Made it very clear on how to treat the condition and gave benchmarks needed for healing and when to get call back if not met.
Feb 22, 2026
Professional kind, listens and answers at your level of understanding. Not hurried, sits looks you in the eye, focused. We have a good person here and well qualified.
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
Dr is a gentleman and a professional. Listens not hurried and answers at your level of understanding.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Very personable, easy to speak with and listens to what you have to say. Office skills are impeccable. Awaiting for my procedures. Very confident I’m in good hands.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hanna is a gem !
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
He really cares about your health
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hanna is an amazing doctor. He is an asset to his patients and to MyMichigan. We need more doctors who are willing to listen to their patients as doctor Hanna does.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Go with Thornton
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Yes I will refer to a family or friend always the doctor is the best I gave him a 100%, thank you so much doctor keep up the good work
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
He is an excellent doctor. He listens.
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Great and knowledgeable dr
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
If you need that kind of care they were supportive and helpful
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them seeing Dr Paulsell
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Always professional quick appointments. Trustworthy
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Very professional, great beside manor and very efficient.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Friendly,respectful,thorough,professional and talented as a surgeon
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
He is respectful..
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend this Dr. and his office.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Everyone at the office was polite and professional.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Great surgeon, thorough with information about surgery and what to expect after. Answered all questions.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and has great bedside manner.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
He & his staff are very friendly & very nice. He's a good Dr.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Great doctor
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Super service
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Would return if needed
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Very prompt and courteous office personnel.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
He was such a nice and kind Dr! I would tell others to go to him.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend anyone to go to there.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
My experience was an emergency surgery situation. He was very helpful and showed much concern for my welfare. I was fortunate that he handled my situation.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Great job
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Good experience!
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
It was a good experience. I would highly recommend
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Absolutely would recommend him for any surgical needs
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Great surgeon!
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
She there and will do anything. To next sure thing go good
Jan 24, 2026
What would you tell family and friends about your experience with this provider?
Very well
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Dr.Paulsell and nurse Jenny as well as the receptionist are friendly and conduct themselves very professionally. Dr Paulsell has a great bedside manner.
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Good
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Had the best care no problems
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend him
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Dr Hanna has a very calming presence and a compassionate manner. I appreciate his professionalism and attention to detail, as well as his expeditious scheduling to get my surgery completed.