MyMichigan Family Medicine: Saginaw (Shattuck Road)

3570 Shattuck Road

Saginaw, MI 48603 Directions

(989) 792-5353

4.8 out of 5

1,198 verified ratings

1,198 Ratings, 746 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Family Medicine: Saginaw for attentive, compassionate primary care. Providers (especially Dr. Maganti, Alexis/ Alexia/ Alex and Kelli) are described as excellent listeners, knowledgeable, thorough, and caring with clear communication and personalized treatment plans. Staff are frequently called friendly and professional. Common suggestions include restoring on-site lab services and improving appointment availability and app responsiveness. Overall sentiment is strongly positive with a few operational concerns.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

May 6, 2026
What would you tell family and friends about your experience with this provider?
I would tell them she was kind, thorough, and very helpful.

May 6, 2026
What would you tell family and friends about your experience with this provider?
Try to get her as your provider

May 5, 2026
What would you tell family and friends about your experience with this provider?
I would tell them this is the best place of care and all the staff is great to work with.

May 4, 2026
What would you tell family and friends about your experience with this provider?
It is the best in this area

May 4, 2026
What would you tell family and friends about your experience with this provider?
I found her knowledgeable and understanding. I felt reassured that I would receive help for my condition. I appreciated having an appointment so quickly for a condition that I am quite concerned about.

May 4, 2026
What would you tell family and friends about your experience with this provider?
Kelli is great! I love her. She is personable and listens intently. The office staff is "okay". There are times when I call or send messages and don't necessarily get the answers I need. Things seem to get lost in translation sometimes. The girl I usually talk to on the phone (I don't know her name) is very friendly and helpful. Sometimes I ask for certain tests to be sent to the lab and maybe it isn't communicated correctly? The front desk staff is "iffy". They aren't always the most friendly. There is one lady who has been there quite a while. I believe she is partially retired. She is very friendly. The others don't always seem that friendly. I guess overall when trying to communicate through the office staff I don't always feel like I'm being fully listened to. I feel like I'm more of an afterthought or like I am just being hurried through the process sometimes. I feel like I'm being annoying or something. It's not horrible I just don't feel like my issues are 100% important.

May 4, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend

May 3, 2026
What would you tell family and friends about your experience with this provider?
Always addresses my needs.

May 3, 2026
What would you tell family and friends about your experience with this provider?
He was very careful and cautious dealing with me. Listened very attractively to me

May 2, 2026
What would you tell family and friends about your experience with this provider?
This is great and it will always be!!!!!

May 2, 2026
What would you tell family and friends about your experience with this provider?
It's a pleasure to have her as my PA, I have the utmost confidence in her as my provider.

May 2, 2026
What would you tell family and friends about your experience with this provider?
Fantastic service and care

May 1, 2026
I am very pleased with the care I have received from Alexis and the staff. They are very professional and caring, and I highly recommend them to anyone in need of primary care services.

May 1, 2026
What would you tell family and friends about your experience with this provider?
Good

May 1, 2026
What would you tell family and friends about your experience with this provider?
A great provider, very understanding and thorough.

May 1, 2026
What would you tell family and friends about your experience with this provider?
She and her staff are wonderful. They are professional and caring. They spent all the time I needed, answered all my questions and were very patient with me. I would and I have recommended my family to go to her.

May 1, 2026
What would you tell family and friends about your experience with this provider?
Kellie was friendly, professional, knowledgeable and listened to my concerns.

May 1, 2026
What would you tell family and friends about your experience with this provider?
Very good

May 1, 2026
What would you tell family and friends about your experience with this provider?
I received excellent care from Alexis and the staff at this facility. I am very pleased with their services.

Apr 29, 2026
What would you tell family and friends about your experience with this provider?
I appreciate having Kelly available when the Dr wasn't there. She was pleasant and efficient

Apr 28, 2026
What would you tell family and friends about your experience with this provider?
Dr Alexis hasGreat bedside manners She listens Professional

Apr 26, 2026
She took time to explain what my pills were for and how I would fieel , and answered all my Questions.

Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Is a professional

Apr 26, 2026
What would you tell family and friends about your experience with this provider?
The personal attention I have received from this office has always been exceptional.

Apr 26, 2026
What would you tell family and friends about your experience with this provider?
All the emplyees are caring. But I am sure going to miss Alexis I which her well.

Apr 26, 2026
Alexis Mayan is an exceptional person. She pays attention to your issues and listens to your concerns. She works with you to come up with a plan for resolution

Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Alexis and her staff are very easy to work with, listens to your concerns and has no problem pointing you in the direction to get your goals and concerns met.

Apr 24, 2026
Always successful in helping me with my concerns about my health

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
He is a very nice doctor. He listened to my health concerns and gave me a good assessment to address those concerns.

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
I am happy with this provider

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Friendly and professional doctor who has excellent patient skills

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
She is a very kind, caring, and knowledgeable care giver.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Tge doctors really listen to their patients. Giving the best medical advice. Would recommend to everybody

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent! I feel that my health needs are recognized and addressed.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Good

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
It’s a good place to go if you need a doctor who will help you.

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very good service

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Would recommend her to my friends and family

Apr 21, 2026
What would you tell family and friends about your experience with this provider?
I would tell them I get excellent care

Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Maganti always listens to me and acts accordingly. He shows empathy and asks appropriate follow-up questions to indicate his understanding of my concerns.

Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Very professional, polite and knowledgeable.

Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Friendly

Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Alexis is the best.

Apr 19, 2026
What would you tell family and friends about your experience with this provider?
She’s excellent.. sad to see her leaving the practice..

Apr 19, 2026
What would you tell family and friends about your experience with this provider?
She is awesome. Takes time to discuss things and cares about what you have to say. Easy to talk to and very kind.

Apr 19, 2026
What would you tell family and friends about your experience with this provider?
This was a first time visit for new patient care - time will tell. However Kelli was kind, respectful and thorough.

Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Professional happy setting

Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Kelli was awesome! This was my first visit with her and I really liked how she explained things to me. She told me things that wasn’t explained at all in my recent emergency room visit. Kelli’s medical assistant was also extremely pleasant and I appreciated her calm manner. Excellent care

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Takes way to long to get in for an appointment

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. is the best!