MyMichigan Family Medicine: Bay City (Health Park)
MyMichigan Health Park Bay
3051 Kiesel Road
Bay City, MI 48706 Directions
4.8 out of 5
1,499 verified ratings
1,499 Ratings, 956 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive primary care at MyMichigan Family Medicine: Bay City (Health Park). Providers—especially Dr. Beavers, Kelli, Brandon, and several nurses—are noted for listening, clear explanations, thoroughness, and empathy. The clinic environment is described as clean, friendly, and professional; many recommend the practice to family and friends. A few comments mention occasional front-desk rudeness and follow-up responsiveness as areas to watch. Chronic care topics noted include hypertension, ADHD, weight management; testing and referrals are handled promptly.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 19, 2026
Brandon Filbeck, F.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Great dr...answered all questions. Easy to understand. Your PHONE SYSTEM IS AWFUL!! TRYING to get appt or someone to answer the phone. This needs to be better! Terrible patient service when you cant even call direct. On hold forever..then disconnected. Pls fix phone system!
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
how friendly she is and all of the people that work there
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
I have really appreciated the concern and care I receive from Kelly Christi in my appointments. She is knowledgeable and understandable in explaining things especially why she reached the treatment option she did. She is approachable and has a good sense of humor which puts me at ease. I really like Kelly.
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Shelly Campbell was excellent. She was patient, kind, and listened carefully to the patient's concerns as well as those his children had. She was careful in making decisions, stated the pros, cons, and concerns about making medication changes. Her bedside manner is outstanding.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
She is EXCEPTIONAL!! She is by far the best and most caring Physician that I’ve had the privilege to be a patient of. She’s remarkably knowledgeable in many areas of medicine and is thorough in her assessments.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
I was actually very happy with my visit in the Passed I had to wait quite a while before the doctor came in my room this year he did a lot better. His visit was short concise and addressed everything that I had questions about. I almost switched providers because I wasn’t sure about him, but I was quite happy this year.
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent care!
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
I was nervous to see a new provider but Kellie was friendly and comforting.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
A very well run medical facility.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Dr Beavers always goes above and beyond any expectations.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
I am very happy with my current care team
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
A long wait in office before she came in. She is great! Her nurse was fabulous too. I just didn’t think it would take one hour and forty-five minutes for annual appointment. There was no reason given for the late arrival to appointment. The main n lobby checkpoint was not friendly, a little rude and area a mess. Not like it used to be a huge drop in professionalism in lobby.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased with my visit.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
Very friendly. Listened to my concerns without judgement and we moved forward with a plan
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Satisfied with care in every respect.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
The best care ever! And fast!
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
The only issue I do have is how often it seems DRs and or PA’s seem to change. Hopefully Kelly does stay she is friendly and seems to genuinely care about your needs and questions I have yet to meet new DR coming in but don’t have a concern if I have to see Kelly when needed.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Highest professionalism in the area. Up to date care. Not rushed, quality care.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
She is caring she listens and addresses your problems she sends you to Dr.s you need for special care, when needed.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Great care. Dr Phillips and her staff are excellent caregivers Would recommend there care 100 percent
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
I have been telling everyone about all my doctors at Campus Ridge how good they are have a good weekend. [NAME, DATE OF BIRTH]
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Great place. Highly recommend
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
That it was very caring and excellent.
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Very efficient,and Dr. Phillip and her assistant took the time to answer all my concerns with out making me feel as if they were in a hurry.
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
What I appreciate the most about him is interest in doing what is best for me. He is always interested in my concerns and questions.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Very easy to talk to and was always interested in what i ask or say.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
I am very appreciative that Shelly made herself available to assist me. She was very thorough in diagnosing me as well as not only listening to my concerns but hearing me . I felt safe in her care as she inquired about my medications, conditions and allergies. Her kindness I am still grateful for as I was able to get my prescribed medicine within 1 1/2 hours. Two days later I’m feeling better and much more hopeful. Many thanks to Shelly C Most sincere , [NAME]
Oct 6, 2026
What would you tell family and friends about your experience with this provider?
I am satisfied and would recommend this practice; however I have only been there twice. This is a new primary care physician for me
Oct 4, 2026
What would you tell family and friends about your experience with this provider?
Yes I would they always did good by me
Oct 3, 2026
What would you tell family and friends about your experience with this provider?
Thank you very much for seeing me
Oct 1, 2026
What would you tell family and friends about your experience with this provider?
Their office staff and the doctor were very professional and generally concerned about my health.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
I really enjoyed my experience at the health center facility. However, I have to say.....the blood draw and lab work process at the hospital where St. Mary's used to be was awful. I have no way of completing a survey to let you know that it was a hot mess express...having to go into two separate areas for a check in, and one of them being the ER is ridiculous. If I hadn't been a younger patient and was older and had ailments with walking or mobility....I would have been even more frustrated than I was...terrible set up currently and you guys can do better, I know because I've seen you do it.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and helpful
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and take the time to explain things and answered questions.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Wonderful doctor that actually listens!
Sep 29, 2026
What would you tell family and friends about your experience with this provider?
Caring and attentive. I am not treated like a "number" during my appointments. I leave with all my questions answered.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and very knowledgeable.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
I really like the time he takes to understand the problem I am having
Sep 27, 2026
What would you tell family and friends about your experience with this provider?
Dr.Kellie is fabulous, super friendly and very nice. She asks questions and truly interested on what you have to say.
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Everyone is excellent and I’m very pleased!
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
I would say Dr. Beaver’s it’s a great doctor very caring, kind listens and seems like a better person than a doctor
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Always professional and great with follow up, once referred me to a specialist due to a tremor and the treatment led to eliminating head pain that was an unexpected gift!
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent care.
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent and caring Doctor
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
I had a very good experience and would strongly recommend Michigan health care to others!
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Love the staff at Auburn MyMichigan!
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I always recommend this to my friends and family! This is one of the best doctor offices that I have ever gone to!
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Dr. Philip wears a N95 mask which makes it difficult for me to understand her... I need to read lips due to my deafness. I often make her repeat herself. She is pleasant and very knowledgeable but a fast talker with a soft voice.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Thank you so much for getting me in just one day after my visit to the ED. Dr Kadaj was out of the office so Shelly filled in. She listened intently and suggested two items that ultimately panned out well in the path to my recovery. 1) Recommended that I visit outpatient WellSport in Bay City because Campus Ridge sports med would no see me & 2) use the MRI facility in Flint because I could not get into a MidMichigan location until October. Her nurse was super friendly & nice too. Please be sure you pass this feedback along to both of them. They were both great despite the fact I was not in a good frame of mind with my pain level at the time. Thank you!!!