Hidi Moody, APRN, PMHNP-BC

Advanced Practice Registered Nurse

Baptist Behavioral Health - Bridge Program

836 Prudential Drive, Pavilion Building, Suite 1507

Jacksonville, FL 32207 Directions

904.376.3800

www.baptistjax.com

4.8 out of 5

144 verified ratings

144 Ratings, 58 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 26, 2026
Majority of the staff, food was pretty good , and that they had spiritual support while being there

Jun 25, 2026
The team , and ease of virtual use for my care . and the provider is excellent i

Jun 15, 2026
All good.

Jun 9, 2026
They are amazing and I would recommend them to anybody

Jun 6, 2026
The virtual accommodation

May 29, 2026
Very caring staff with an amazing ability to listen

May 13, 2026
Staff was polite and efficient for my visit

May 8, 2026
virtual visits, and that you dial out..... It's tough to get the proper help when you're too anxious or depressed to dial the phone. It's HUGE that you actually reach out.

Apr 21, 2026
The staff, so compassionate and caring. Easy to get in touch with. I was very lucky to be in the Bridge,

Mar 7, 2026
The staff is very professional and friendly.

Mar 7, 2026
It’s very big beautiful and I love my staff there Dr. Hidi she really helps out a lot everybody there helps out a lot. It’s a great place. I’m glad I got it was able to find it to come for help but everybody’s wonderful.

Feb 7, 2026
Just people willing to do what it takes to ensure you are very well taken care of. 🌹💋❤️💯

Feb 5, 2026
Very proficient, friendly and easy to get there.

Jan 22, 2026
The facility was clean & seating comfortable, receptionist professional & friendly and Psychiatrist (H. Moody) was excellent! She was professional, had compassion and listened with great care to my uncle as he shared his thoughts & concerns. She, also, included me in the conversation when needed & allowed me to share.

Dec 20, 2025
Best customer service I have ever received. Warm welcome. Ask for your need and address it quickly and efficiently. Definitely recommend this place to everyone. I spend half of time I usually spend when I go to other facilities for almost same thing. All issues were well addressed.

Dec 19, 2025
Staff is nice and accommodating

Dec 2, 2025
I have been using virtual appointments. They are convenient and time saving.

Oct 10, 2025
Hidi was caring with attention to detail. I recommend her highly.

Oct 8, 2025
Amazing staff, everyone was so helpful and super genuine.

Oct 7, 2025
People

Oct 2, 2025
The kindness of the person , the knowledge of the person . It was so great.

Sep 18, 2025
Clean and neat staffed by qualified staff.

Sep 15, 2025
I want to take a moment to acknowledge the kindness and professionalism of the staff at the front counter at Baptist Behavioral Health. Their friendly presence makes a real difference each time I walk in. I also deeply appreciate my counselor and APRN—they genuinely listen to what I’m going through, and I listen to them as well. That mutual respect means a lot. It took courage for me, as the patient, to ask for help. I did, and now I’m receiving the support I need to begin feeling better about myself.

Sep 13, 2025
Patient services

Sep 12, 2025
The non-judgmental practitioners.

Sep 6, 2025
Ease of making appointments

Sep 4, 2025
Knowledgeable kind on time

Aug 27, 2025
Quality of counselor

Aug 25, 2025
Consistency with seeing same provider.

Aug 23, 2025
Staff! Super friendly & helpful.

Aug 22, 2025
The people are very professional and kind.

Aug 11, 2025
nice nurses

Jul 25, 2025
Waitlist is actually used successfully. Bridge program is excellent since psychiatrist appointments are booking so far out.

Jul 24, 2025
Staff is awesome

Jul 5, 2025
Friendly and understanding

Jun 25, 2025
That you offer virtual appointments

May 30, 2025
Ease of appt. Office friendly. Dr was awsome

May 30, 2025
It’s all good

May 25, 2025
Everyone was very pleasant and professional and after leaving I felt I was able to discuss everything on my mind which left me feeling better.

May 6, 2025
Easy to get to, clean, no waiting. This was my first appointment and I was very happy, it all worked out well. Hidi Moody took a lot of time with myself and my husband and she was very pleasant and knowledgeable. I look forward to continuing to work with her in the future.

Apr 19, 2025
It is very clean and safe and very professional. I enjoy the quality that is given to the patients and their care.

Apr 16, 2025
Dr. Hidi is beyond fantastic one of the nicest people I have ever dealt with.

Mar 25, 2025
How friendly and patient my provider was. She was also very understanding.

Mar 18, 2025
The staff was efficient and professional.

Mar 8, 2025
Aprn H Moody, she is always very friendly and willing to help. Goes above and beyond. I really enjoy our sessions. Very understanding.

Feb 21, 2025
The staff is very proficient and professional.

Feb 17, 2025
Never been to the facility. I have only ever worked with Hidi Moody via zoom but we love her.

Jan 9, 2025
Zoom visit.

Jan 5, 2025
Thoroughly taken care of in a respectful manner

Jan 5, 2025
it was a telehealth visit