Mona Janfaza, MD, FACS

Breast Surgical Oncology, General Surgery

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

456 verified ratings

456 Ratings, 284 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 23, 2025
I am very impressed with Dr. Janfaza and the care team. Dr. Janfaza is friendly, experienced, confident, caring, and a very good communicator! She explained my diagnosis and pathology results where we could understand and extent of my cancer and upcoming surgery. She explained the pathology results and help me understand the details of my margins that still have cancer cells. She is very professional and at the same time she makes you feel comfortable and approachable with your questions and concerns. Everyone, everyone was very friendly, helpful, and caring and your staff smiles! Facility is clean and well taken care of. Also prompt with appointments and services and efficient and proactive for future surgery needs, labs done immediately, MRI scheduled while still on site! I’m impressed with BMDA Cancer Center staff and services! Thank you!

Oct 23, 2025
Friendly and caring.

Oct 23, 2025
Dr Janfaza is just so caring and has the most lovely bedside manner.

Oct 23, 2025
The doctor and staff were very professional and I felt I was in good hands there.

Oct 22, 2025
Everyone on the Janfaza team is amazing. Doc and is the BEST.

Oct 13, 2025
I can't say enough great things about my recent experience at Dr. Janfaza! She was incredibly attentive and took the time to listen to all my concerns without making me feel rushed. She explained everything in a way that was easy to understand and provided thoughtful recommendations. I truly felt like my health was her top priority.

Oct 8, 2025
Very caring and helpful

Oct 8, 2025
i was given a through explanation of my health condition. staff was attentive and caring.

Oct 8, 2025
I received wonderful care from Dr Janfaza and the entire team. Very caring and patient with questions.

Oct 4, 2025
The health care providers were all attentive and empathetic. I wasn't left on my own to find my next stop. My brain is still struggling to process my cancer diagnosis so the care was appreciated.

Oct 2, 2025
The entire staff is very pleasantly helpful and the coordinated provider healthcare is phenomenal.

Sep 30, 2025
very friendly and kind

Sep 24, 2025
Very knowledgeable doctors very knowledgeable staff. Took the time to listen and carefully answer my questions. Lots of eye contact, and appointments that were not rushed

Sep 20, 2025
How professional, compassionate, truthful, willingness to listen and the partnership between staff and departments was very comforting and reassuring.

Aug 31, 2025
The team made me feel supported and cared for. They supported my decision and choices and followed up with me often.

Aug 31, 2025
All of the staff are great. They listen to you, answer your questions and care very caring.

Aug 30, 2025
I like the fact that everyone at MD Anderson it’s so nice and caring. They all treat you like family when you first come through the doors. I am so moved by the compassion from everyone I came from another hospital with a few issues already going on, but I gotta tell you I met Dr. Janfaza as she was awesome. She didn’t even know me, but she treated me as if I had been her patient for years. She was very reassuring. I was in tears. She told me we got you. It’s gonna be all right. I felt the compassion coming from her voice, I knew I was in the right place. I would recommend baptism MD Anderson to anybody even when I come now for appointments I say hi to all the different clinics even if I’m not going there because I feel like I’m part of the family. And real private about my life and health, but I can talk to Dr. Janfaza with ease I can’t say enough about her. She is awesome. Everyone needs a surgeon like her in their life. If you’ve got to go in that operating room she’s on your side.

Aug 30, 2025
Very professional and courteous, explained everything in layman Terms. Be efficient, answered all my questions. Love my cancer team.

Aug 20, 2025
Dr. Janfaza is awesome. She’s direct, to the point, provides clarity, compassionate and over all a very nice person.

Aug 3, 2025
Everything!

Jul 31, 2025
The team is, without a doubt, highly competent, but they are compassionate too. An anxious patient so appreciates that.

Jul 28, 2025
Everything

Jul 24, 2025
Everything

Jul 23, 2025
Very professional and caring doctors and nurses.

Jul 20, 2025
Professional, personable, knowledgeable. Easy yo talk to.

Jul 17, 2025
Caring Professionals and environment.

Jul 17, 2025
Very personalized with empathy; did not feel rushed; plenty of time to answer questions and concerns.

Jul 13, 2025
I have a great doctor and medical staff.

Jun 22, 2025
That all the hospital staff treated me excellently, I rate them 10

Jun 19, 2025
All staff professional and kind Great atmosphere Cheerfullnes

Jun 19, 2025
Everyone is cheerful and very friendly and they know how to properly schedule appointments…..they are prompt!!

Jun 8, 2025
Dr. Janfaza was thorough in going over my diagnosis and treatment options with me. She answered all of my questions and put me and my husband at ease. The care coordinators were friendly and top notch. I could not have asked for a better experience.

Jun 6, 2025
Personal care, easy scheduling

Jun 5, 2025
Thorough and clear explanations.

Jun 2, 2025
Attitudes. Promptness. Delivery of info.

May 27, 2025
Everyone is kind and friendly. They go out of their way to make you feel comfortable. Kindness is the most important attribute when you are going through adjustment to a jarring diagnosis and subsequent treatment.

May 23, 2025
Very professional and knowowsgeable

May 18, 2025
I was very satisfied with the care, Thank you.

May 18, 2025
Friendly and efficient

May 17, 2025
Treated like an individual

May 16, 2025
Very professional outfit, kind and caring, good explanation of treatment plans and options available, very thorough!

May 16, 2025
Everything! Everyone was professional, friendly, facilities were wonderful!

May 11, 2025
Your facility and team are fantastic, professional and care like no other experience I have ever encountered in the medical field.

May 8, 2025
Immaculate facility. Friendly staff. Very supportive and caring.

May 8, 2025
. Staff was excellent, surgeon spent time with me explaining options and answering questions. Being able to make appointments for future visits was a plus. The scheduler took time to group my appointments so I could accomplish them downtown in one day. That is great service.

May 8, 2025
From beginning of this journey until today (so far) everyone has been responsive, kind, supportive, helpful and it feels like a well oiled machine. Dr. Janfaza is direct, knowledgeable, patient, friendly and makes you feel like she has all the time in the world for you even though I know she has very busy days.

Apr 25, 2025
Efficiency , their humanity and excellency in care.

Apr 24, 2025
Not the best time to have to visit any doctor with a diagnosis like mine but Dr. Janfaza was so very nice and compassionate. She was so thorough and answered all the questions we had even before we could ask. Of course we do not know what to expect but I do know that everyone in this clinic will always be very helpful with all our questions.

Apr 21, 2025
From the first time I was told I had cancer everyone on the team has been exceptional!!

Apr 20, 2025
I feel like everyone cares about me! My appointments go smoothly and I’m happy with my prognosis and care!