Mona Janfaza, MD, FACS

Breast Surgical Oncology, General Surgery

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

479 verified ratings

479 Ratings, 297 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 27, 2025
Professional staff. Loved interaction with the physician. Results explained thoroughly. Didn’t feel rushed. Staff put you at ease

Dec 25, 2025
The thoughtfulness of the physician and her attention to my needs.

Dec 25, 2025
I like how friendly everyone is. The doctor is through,kind. and on time.

Dec 24, 2025
Compassionate, caring people, courteous.

Dec 18, 2025
Close personal attention

Dec 17, 2025
Service

Dec 11, 2025
Friendly, professional, helpful, caring staff and Dr. Janfaza is awesome! Dr. Janfaza is the best doctor! She cares and she is a very good communicator! She explains all the details, and not so good news in a very clear but calming way with her recommendations. Very very helpful when you are trying to make difficult life changing and saving decisions! Also to add a clean and beautiful facility!

Dec 4, 2025
So far my care thru MD Anderson has been completely, comprehensive, amazingly thorough, above and beyond caring and friendly. Each Doctor, nurse, scheduler, whoever I’ve come in contact with has been amazing. The communication and speed of shared information has been amazing as well. I love the Baptist chart app!

Nov 22, 2025
Everyone was happy, helpful, and caring.

Nov 2, 2025
Dr. Janfaza, Jessica, Jennifer/Jen - and sorry but I didn't jot down the name of the initial lady's name - were all very personable, informative and professional.

Nov 1, 2025
the kindness, empathy and competency

Oct 30, 2025
Very thorough. Answered all my questions.

Oct 28, 2025
They always make me feel comfortable.

Oct 23, 2025
I am very impressed with Dr. Janfaza and the care team. Dr. Janfaza is friendly, experienced, confident, caring, and a very good communicator! She explained my diagnosis and pathology results where we could understand and extent of my cancer and upcoming surgery. She explained the pathology results and help me understand the details of my margins that still have cancer cells. She is very professional and at the same time she makes you feel comfortable and approachable with your questions and concerns. Everyone, everyone was very friendly, helpful, and caring and your staff smiles! Facility is clean and well taken care of. Also prompt with appointments and services and efficient and proactive for future surgery needs, labs done immediately, MRI scheduled while still on site! I’m impressed with BMDA Cancer Center staff and services! Thank you!

Oct 23, 2025
Friendly and caring.

Oct 23, 2025
Dr Janfaza is just so caring and has the most lovely bedside manner.

Oct 23, 2025
The doctor and staff were very professional and I felt I was in good hands there.

Oct 22, 2025
Everyone on the Janfaza team is amazing. Doc and is the BEST.

Oct 13, 2025
I can't say enough great things about my recent experience at Dr. Janfaza! She was incredibly attentive and took the time to listen to all my concerns without making me feel rushed. She explained everything in a way that was easy to understand and provided thoughtful recommendations. I truly felt like my health was her top priority.

Oct 8, 2025
Very caring and helpful

Oct 8, 2025
i was given a through explanation of my health condition. staff was attentive and caring.

Oct 8, 2025
I received wonderful care from Dr Janfaza and the entire team. Very caring and patient with questions.

Oct 4, 2025
The health care providers were all attentive and empathetic. I wasn't left on my own to find my next stop. My brain is still struggling to process my cancer diagnosis so the care was appreciated.

Oct 2, 2025
The entire staff is very pleasantly helpful and the coordinated provider healthcare is phenomenal.

Sep 30, 2025
very friendly and kind

Sep 24, 2025
Very knowledgeable doctors very knowledgeable staff. Took the time to listen and carefully answer my questions. Lots of eye contact, and appointments that were not rushed

Sep 20, 2025
How professional, compassionate, truthful, willingness to listen and the partnership between staff and departments was very comforting and reassuring.

Aug 31, 2025
The team made me feel supported and cared for. They supported my decision and choices and followed up with me often.

Aug 31, 2025
All of the staff are great. They listen to you, answer your questions and care very caring.

Aug 30, 2025
I like the fact that everyone at MD Anderson it’s so nice and caring. They all treat you like family when you first come through the doors. I am so moved by the compassion from everyone I came from another hospital with a few issues already going on, but I gotta tell you I met Dr. Janfaza as she was awesome. She didn’t even know me, but she treated me as if I had been her patient for years. She was very reassuring. I was in tears. She told me we got you. It’s gonna be all right. I felt the compassion coming from her voice, I knew I was in the right place. I would recommend baptism MD Anderson to anybody even when I come now for appointments I say hi to all the different clinics even if I’m not going there because I feel like I’m part of the family. And real private about my life and health, but I can talk to Dr. Janfaza with ease I can’t say enough about her. She is awesome. Everyone needs a surgeon like her in their life. If you’ve got to go in that operating room she’s on your side.

Aug 30, 2025
Very professional and courteous, explained everything in layman Terms. Be efficient, answered all my questions. Love my cancer team.

Aug 20, 2025
Dr. Janfaza is awesome. She’s direct, to the point, provides clarity, compassionate and over all a very nice person.

Aug 3, 2025
Everything!

Jul 31, 2025
The team is, without a doubt, highly competent, but they are compassionate too. An anxious patient so appreciates that.

Jul 28, 2025
Everything

Jul 24, 2025
Everything

Jul 23, 2025
Very professional and caring doctors and nurses.

Jul 20, 2025
Professional, personable, knowledgeable. Easy yo talk to.

Jul 17, 2025
Caring Professionals and environment.

Jul 17, 2025
Very personalized with empathy; did not feel rushed; plenty of time to answer questions and concerns.

Jul 13, 2025
I have a great doctor and medical staff.

Jun 22, 2025
That all the hospital staff treated me excellently, I rate them 10

Jun 19, 2025
All staff professional and kind Great atmosphere Cheerfullnes

Jun 19, 2025
Everyone is cheerful and very friendly and they know how to properly schedule appointments…..they are prompt!!

Jun 8, 2025
Dr. Janfaza was thorough in going over my diagnosis and treatment options with me. She answered all of my questions and put me and my husband at ease. The care coordinators were friendly and top notch. I could not have asked for a better experience.

Jun 6, 2025
Personal care, easy scheduling

Jun 5, 2025
Thorough and clear explanations.

Jun 2, 2025
Attitudes. Promptness. Delivery of info.

May 27, 2025
Everyone is kind and friendly. They go out of their way to make you feel comfortable. Kindness is the most important attribute when you are going through adjustment to a jarring diagnosis and subsequent treatment.

May 23, 2025
Very professional and knowowsgeable