Mona Janfaza, MD, FACS

Breast Surgical Oncology, General Surgery

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

510 verified ratings

510 Ratings, 320 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 20, 2026
Everyone we encountered gave us their full attention and were very knowledgeable in their roles.

Feb 19, 2026
From the moment the phone call came I was treated with calm respect and every step was explained. I was not left lost and overwhelmed.

Feb 18, 2026
I was so scared coming in to my first apt after finding out I was positive for breast cancer. From the moment I was called in to the coordinator to meeting my oncologist, surgeon, social worker, the nurse for what they call my team they all made me feel better. They have answered each and every of my questions as well as provided information on where to apply for help. I am so glad I decided to stay with Baptist and MD Anderson. I know it's a long road but glad I have a wonderful team behind me to hold my hand the entire way!

Feb 14, 2026
The medical and surgical doctors explained my situation very carefully. They took time to listen to my concerns. A lot of information in one afternoon to process however they both reviewed all information to help us make the necessary choices. Everyone at M D Anderson was very kind and caring, quite eager to help in anyway. The facility was very clean and didn't have a hospital smell. I'm very thankful to have a place who looks out for the patient and their families concerns.

Feb 11, 2026
The doctors and staff are excellent.

Feb 11, 2026
Very caring and thorough with me.

Feb 7, 2026
Staff members and my doctor

Feb 7, 2026
Everything! The navigators were wonderful, Dr.s [last name] and Janfaza were excellent. I feel confident in my plan of care and would highly recommend MD Anderson. The and the artwork is beautiful!

Feb 5, 2026
Everything

Jan 31, 2026
I had a wonderful experience with my breast oncologist surgeon. She made me feel at easy, calmed my worries and explained to me all the alternatives I have. Thank you.

Jan 29, 2026
the facy that I now have no evidence of disease

Jan 29, 2026
Everything about MD Anderson has been more than exceptional!! I can't say enough good things about my experience and the people that work there. All business and companies should take lessons on customer service for you!

Jan 24, 2026
Dr Janfaza and her staff are always on the ball. My checkup with her was informative and all good news.

Jan 23, 2026
Everything! Being diagnosed with cancer is a shock, but everyone at this facility was helpful and friendly. They treated me with respect and concern. Most medical facilities today are so rushed that you feel blessed to have been seen at all. That is certainly not the case at MD Anderson. I have been bragging about the level of care since I first walked through the door.

Jan 16, 2026
Dr janfaza

Jan 15, 2026
Providers here are very caring, fully answer questions and take the time to listen. Love the staff!

Jan 11, 2026
Love the place

Jan 11, 2026
Always prompt and very professional. Never felt rushed all questions answered. Very pleased.

Jan 10, 2026
The facility is beautiful and so are the people very professional

Jan 5, 2026
I can't say enough good things about this facility. Everyone who helped me was kind and professional. Dr. Janfaza is very thorough and quite determined that I understand all the details of my condition and potential treatment.

Jan 4, 2026
Loved Dr. Janfaza's caring attitude and thoroughness in explaining my options.

Dec 31, 2025
This is not our closest location, but I would make the extra effort because everyone was so pleasant and caring! My surgeon was fantastic at explaining everything to me in a way I could understand. I was quite impressed. She didn’t talk down to me at all and respected the fact that I am a reasonably intelligent person.

Dec 31, 2025
Everything!!

Dec 27, 2025
Professional staff. Loved interaction with the physician. Results explained thoroughly. Didn’t feel rushed. Staff put you at ease

Dec 25, 2025
The thoughtfulness of the physician and her attention to my needs.

Dec 25, 2025
I like how friendly everyone is. The doctor is through,kind. and on time.

Dec 24, 2025
Compassionate, caring people, courteous.

Dec 18, 2025
Close personal attention

Dec 17, 2025
Service

Dec 11, 2025
Friendly, professional, helpful, caring staff and Dr. Janfaza is awesome! Dr. Janfaza is the best doctor! She cares and she is a very good communicator! She explains all the details, and not so good news in a very clear but calming way with her recommendations. Very very helpful when you are trying to make difficult life changing and saving decisions! Also to add a clean and beautiful facility!

Dec 4, 2025
So far my care thru MD Anderson has been completely, comprehensive, amazingly thorough, above and beyond caring and friendly. Each Doctor, nurse, scheduler, whoever I’ve come in contact with has been amazing. The communication and speed of shared information has been amazing as well. I love the Baptist chart app!

Nov 22, 2025
Everyone was happy, helpful, and caring.

Nov 2, 2025
Dr. Janfaza, Jessica, Jennifer/Jen - and sorry but I didn't jot down the name of the initial lady's name - were all very personable, informative and professional.

Nov 1, 2025
the kindness, empathy and competency

Oct 30, 2025
Very thorough. Answered all my questions.

Oct 28, 2025
They always make me feel comfortable.

Oct 23, 2025
I am very impressed with Dr. Janfaza and the care team. Dr. Janfaza is friendly, experienced, confident, caring, and a very good communicator! She explained my diagnosis and pathology results where we could understand and extent of my cancer and upcoming surgery. She explained the pathology results and help me understand the details of my margins that still have cancer cells. She is very professional and at the same time she makes you feel comfortable and approachable with your questions and concerns. Everyone, everyone was very friendly, helpful, and caring and your staff smiles! Facility is clean and well taken care of. Also prompt with appointments and services and efficient and proactive for future surgery needs, labs done immediately, MRI scheduled while still on site! I’m impressed with BMDA Cancer Center staff and services! Thank you!

Oct 23, 2025
Friendly and caring.

Oct 23, 2025
Dr Janfaza is just so caring and has the most lovely bedside manner.

Oct 23, 2025
The doctor and staff were very professional and I felt I was in good hands there.

Oct 22, 2025
Everyone on the Janfaza team is amazing. Doc and is the BEST.

Oct 13, 2025
I can't say enough great things about my recent experience at Dr. Janfaza! She was incredibly attentive and took the time to listen to all my concerns without making me feel rushed. She explained everything in a way that was easy to understand and provided thoughtful recommendations. I truly felt like my health was her top priority.

Oct 8, 2025
Very caring and helpful

Oct 8, 2025
i was given a through explanation of my health condition. staff was attentive and caring.

Oct 8, 2025
I received wonderful care from Dr Janfaza and the entire team. Very caring and patient with questions.

Oct 4, 2025
The health care providers were all attentive and empathetic. I wasn't left on my own to find my next stop. My brain is still struggling to process my cancer diagnosis so the care was appreciated.

Oct 2, 2025
The entire staff is very pleasantly helpful and the coordinated provider healthcare is phenomenal.

Sep 30, 2025
very friendly and kind

Sep 24, 2025
Very knowledgeable doctors very knowledgeable staff. Took the time to listen and carefully answer my questions. Lots of eye contact, and appointments that were not rushed

Sep 20, 2025
How professional, compassionate, truthful, willingness to listen and the partnership between staff and departments was very comforting and reassuring.