Mona Janfaza, MD, FACS

Breast Surgical Oncology, General Surgery

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

566 verified ratings

566 Ratings, 350 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 21, 2026
Dr. Mona Janfaza is great. She's very empathetic, informative, and efficient. I felt like she genuinely cares from the first interaction.

May 20, 2026
Everything! Everyone was very nice, friendly and caring. from check in to checkout. My Doctor was excellent, caring & spent a lot of time with me explaining everything, going over all my test results, answering my questions. I was very impressed and so glad I found a great team at Baptist.

May 17, 2026
Everyone is welcoming and all make you feel comfortable - love my Dr- so caring and professional

May 17, 2026
They treat me like a person and take time with me

May 16, 2026
Kind and caring staff. Prompt appointment.

May 15, 2026
All of the caring people.

May 9, 2026
Attention to details

May 7, 2026
The staff the greeting people they’re also so nice and they greet you with a smile they explain everything it makes you feel comfortable at peace. I just love everyone there.

May 6, 2026
Wonderful attention and care!

May 4, 2026
The staff was so professional and caring. The facilities were clean and comfortable.

May 3, 2026
Quality of care, professionalism of team, and on schedule, I expected a large scar and very long recovery. Dr Janfaza made a small incision that healed quickly and is barely visible. The outcome of my surgery far exceeded my expectations. I am thankful for all of the team members care and the quality of the work they performed.

Apr 30, 2026
Personalized service. Friendly, competent staff.

Apr 29, 2026
Best patient care you can expect. Thank you.

Apr 25, 2026
Just about everything. Scheduling was based on my preference; the staff at all levels from the check-in ladies (shout-out for Annie) through the many techs, nurses and physicians are personable, thoughtful and speak in layman's terms; the facility is immaculate and bright (and the artwork is great).

Apr 23, 2026
The care and support that I received during my cancer journey was excellent. Everyone very professional, compassionate, , kind and caring .The worker keep a smile on their face meant a lot . Especially when you are going through something as 🥲 as cancer. I am truly grateful.

Apr 22, 2026
Everything was great

Apr 22, 2026
Love Dr Janfaza and the staff. Great care and wonderful facility.

Apr 22, 2026
Was very happy with Dr and staff. Highly recommend.

Apr 15, 2026
They explained everything in details.

Apr 12, 2026
Friendly and helpful

Apr 11, 2026
Thorough care.

Apr 9, 2026
Gave me all information and answered my questions

Apr 8, 2026
MD Anderson, Dr Janfaza and her staff are amazing.

Apr 8, 2026
Clean facility. Staff was very nice and knowledgeable

Apr 3, 2026
Caring and nurturing staff.

Mar 11, 2026
Prompt appointment

Mar 5, 2026
Compassion for your patients..every one was greated with nothing except positive attitude.

Feb 25, 2026
Dr. Janfaza is great. The staff at the Clay Baptist office. I would recommend to my family and friends.

Feb 25, 2026
The staff and Doctors were very nice, patient and just overall good vibes from all them. The building it self was very clean.

Feb 25, 2026
Always proficient, low wait time, great facilities

Feb 20, 2026
Everyone we encountered gave us their full attention and were very knowledgeable in their roles.

Feb 19, 2026
From the moment the phone call came I was treated with calm respect and every step was explained. I was not left lost and overwhelmed.

Feb 18, 2026
I was so scared coming in to my first apt after finding out I was positive for breast cancer. From the moment I was called in to the coordinator to meeting my oncologist, surgeon, social worker, the nurse for what they call my team they all made me feel better. They have answered each and every of my questions as well as provided information on where to apply for help. I am so glad I decided to stay with Baptist and MD Anderson. I know it's a long road but glad I have a wonderful team behind me to hold my hand the entire way!

Feb 14, 2026
The medical and surgical doctors explained my situation very carefully. They took time to listen to my concerns. A lot of information in one afternoon to process however they both reviewed all information to help us make the necessary choices. Everyone at M D Anderson was very kind and caring, quite eager to help in anyway. The facility was very clean and didn't have a hospital smell. I'm very thankful to have a place who looks out for the patient and their families concerns.

Feb 11, 2026
The doctors and staff are excellent.

Feb 11, 2026
Very caring and thorough with me.

Feb 7, 2026
Staff members and my doctor

Feb 7, 2026
Everything! The navigators were wonderful, Dr.s [last name] and Janfaza were excellent. I feel confident in my plan of care and would highly recommend MD Anderson. The and the artwork is beautiful!

Feb 5, 2026
Everything

Jan 31, 2026
I had a wonderful experience with my breast oncologist surgeon. She made me feel at easy, calmed my worries and explained to me all the alternatives I have. Thank you.

Jan 29, 2026
the facy that I now have no evidence of disease

Jan 29, 2026
Everything about MD Anderson has been more than exceptional!! I can't say enough good things about my experience and the people that work there. All business and companies should take lessons on customer service for you!

Jan 24, 2026
Dr Janfaza and her staff are always on the ball. My checkup with her was informative and all good news.

Jan 23, 2026
Everything! Being diagnosed with cancer is a shock, but everyone at this facility was helpful and friendly. They treated me with respect and concern. Most medical facilities today are so rushed that you feel blessed to have been seen at all. That is certainly not the case at MD Anderson. I have been bragging about the level of care since I first walked through the door.

Jan 16, 2026
Dr janfaza

Jan 15, 2026
Providers here are very caring, fully answer questions and take the time to listen. Love the staff!

Jan 11, 2026
Love the place

Jan 11, 2026
Always prompt and very professional. Never felt rushed all questions answered. Very pleased.

Jan 10, 2026
The facility is beautiful and so are the people very professional

Jan 5, 2026
I can't say enough good things about this facility. Everyone who helped me was kind and professional. Dr. Janfaza is very thorough and quite determined that I understand all the details of my condition and potential treatment.