MidMichigan Urgent Care - Houghton Lake
9249 W. Lake City Road
Houghton Lake, MI 48629 Directions
4.8 out of 5
217 verified ratings
217 Ratings, 63 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MidMichigan Urgent Care - Houghton Lake for attentive, compassionate, and knowledgeable care. Staff and clinicians are described as professional, thorough, and good listeners who communicate clearly and address concerns. Multiple commenters highlight teamwork among providers and nurses, prompt access to appointments and referrals, successful pre-op and post-op care, and positive outcomes for pain and mobility. A few mentions note check-in/front-desk issues but overall sentiment is highly positive and trusting.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 2, 2026
Jamie Taylor, P.A.-C.
What could have been done to improve your experience?
All good
Jan 26, 2026
Jamie was outstanding, listened to my concerns, and worked collaboratively with me to help me reach my health goals.
Jan 26, 2026
Was there anything that you feel was outstanding?
Jamie is very thorough, I never leave with questions unanswered.
Jan 22, 2026
What could have been done to improve your experience?
Reception phone calls.
Jan 15, 2026
This visit was just what I needed after being seen a few days earlier in ER. She was pleasant, answered all my questions, provided needed time I required for reassurance and concerns. Very personable and professional. Both my husband and I were very pleased. Excellent rapport and knowledge based.
Jan 15, 2026
What could have been done to improve your experience?
I am so happy with my appointment. She provided time for my questions and concerns. Well done. 5 🌟🌟🌟🌟🌟
Jan 8, 2026
Was there anything that you feel was outstanding?
Jamie Taylor really listened to me and took the time to help me with my pain level:
What could have been done to improve your experience?
I don’t have any complaints with the Drs at My Michigan
Dec 31, 2025
Was there anything that you feel was outstanding?
The person who checked us in, otherwise it was a terrible experience
What could have been done to improve your experience?
The nurse and provider were both rude from the start, seemed annoyed that this visit was even scheduled
Dec 23, 2025
What could have been done to improve your experience?
I keep losing my provider over the years
Dec 22, 2025
Was there anything that you feel was outstanding?
My sons primary care physician is Hayley Baker, but when she couldn’t see him they girls figured out a way for him to be seen by Dr. Taylor and she did an incredible job! I appreciate figuring out a way for him to still be seen!
Dec 22, 2025
Was there anything that you feel was outstanding?
The dr Jamie and the nursing stall was very professional and courteous. They showed concern for my welfare as well as my concerns.
What could have been done to improve your experience?
Not gotten injured in the first place
Dec 18, 2025
Was there anything that you feel was outstanding?
MA Shannon and NP Jamie are a great team! Best care around. Thanks ladies!
Dec 16, 2025
What could have been done to improve your experience?
Nothing, everything was excellent.
Dec 15, 2025
Was there anything that you feel was outstanding?
The doctor listened to me and a test and referal were ordered and I got into both right away
Dec 4, 2025
Jamie was great . She was professional, caring and made my client [NAME] who is [AGE], feel like his life mattered and his care. The first 2 surgeries went great. Thank you for your careful complete exam for per op.
Dec 4, 2025
Was there anything that you feel was outstanding?
Jamie was professional and cared about my upcoming surgery. It went well and I'm doing good. Thank you for understanding that I am [AGE] , but still want to have surgeries or procedures I need for good quality of life
What could have been done to improve your experience?
It was a great experience
Dec 1, 2025
What could have been done to improve your experience?
I always check in online before going to my appointment. I don’t appreciate it when I check in at the office. They ask me the same questions. Generally loud enough, so everyone around can hear. I think that infringes on Hippa
Dec 1, 2025
Was there anything that you feel was outstanding?
Thank you for everything
Nov 28, 2025
Was there anything that you feel was outstanding?
Jamie is very professional and can readily communicate with her patients.
What could have been done to improve your experience?
Nothing comes to mind
Nov 19, 2025
Was there anything that you feel was outstanding?
Jamie did an amazing job! She is personalable, kind and did a thorough job. She communicated in a way that was understanable and relatable. She took her time and let me ask any questions I had. She did an amazing job during a time when i was really struggling. Thank you!
Nov 17, 2025
What could have been done to improve your experience?
Getting in with own provider.
Nov 14, 2025
Was there anything that you feel was outstanding?
Kindness!
Nov 13, 2025
Was there anything that you feel was outstanding?
Caring
What could have been done to improve your experience?
Nothing really
Nov 10, 2025
Was there anything that you feel was outstanding?
Very professional.
What could have been done to improve your experience?
Every thing was good.
Nov 3, 2025
Was there anything that you feel was outstanding?
I always feel that I am listened to by the staff. They go out of their way to make sure I am heard and they help me as I expect, in a professional, respectful manner.
Nov 3, 2025
Was there anything that you feel was outstanding?
Jamie and staff were very kind.
Oct 21, 2025
Was there anything that you feel was outstanding?
The professional attitude and courtesy shown to me.
Oct 21, 2025
What could have been done to improve your experience?
To get in right away when urgent care to get as soon as possible
Oct 9, 2025
Was there anything that you feel was outstanding?
Actually, every time I go there, the whole staff is polite and informative willing to help in anyway I highly recommend to my friends to go there
Oct 6, 2025
Was there anything that you feel was outstanding?
Understanding and friendly
Oct 4, 2025
Was there anything that you feel was outstanding?
They're very courteous I get in quick and the answer all my questions I like my doctor
What could have been done to improve your experience?
Not having to take meds any more
Oct 1, 2025
Was there anything that you feel was outstanding?
All staff were caring and prompt with care and services
What could have been done to improve your experience?
All good
Sep 25, 2025
Was there anything that you feel was outstanding?
Very formative and very prompt
Sep 23, 2025
Was there anything that you feel was outstanding?
Autistic son was treated good by doctors and male nurse
Sep 23, 2025
Was there anything that you feel was outstanding?
Great crew
Sep 23, 2025
Was there anything that you feel was outstanding?
Everything
Sep 22, 2025
Was there anything that you feel was outstanding?
Jamie was great.
Sep 15, 2025
What could have been done to improve your experience?
Better follow-up
Sep 3, 2025
Was there anything that you feel was outstanding?
Jamie and Dr Harrington, and staff are always there when I need them. Many times going out of their way and double booking in order to address my many issues.
Sep 2, 2025
Was there anything that you feel was outstanding?
Getting appt right away
Aug 25, 2025
What could have been done to improve your experience?
Again it’s all about appts. If I am in NEED I should have to wait 3-4 weeks to be seen that is absurd. I only saw Jamie once for paper work because I need a form completed. For an upcoming surgery. As it was I had to wait 2 weeks for that and she wasn’t even my actual PA.
Aug 18, 2025
Was there anything that you feel was outstanding?
How fast you receive appointment with tests, x rays, & next appointments.
What could have been done to improve your experience?
Not a thing, Everyone whos in the office are so welcome & always asking if you need anything. I'M a new patieance & so please how I have been treated.you have alot to be Proud of!
Aug 17, 2025
Was there anything that you feel was outstanding?
Open on Sunday!
Aug 14, 2025
Very good!!!
Aug 14, 2025
Was there anything that you feel was outstanding?
Both Shannon and Jamie are amazing. Even though this was for a sports physical, Jamie identified other concerns that no other provider has noticed before
Jul 24, 2025
Was there anything that you feel was outstanding?
Always curtious, friendly, and gets my needs taken care of! I love Krista as my provider. It was also great to meet Jamie Taylor for my issue last week. Great team work all around. Can't say I e ever had a bad experience.
What could have been done to improve your experience?
Nothing comes to mind.
Jul 21, 2025
Was there anything that you feel was outstanding?
Great job.
Jul 14, 2025
What could have been done to improve your experience?
NOTHING NEEDED!ðŸ«
Jul 7, 2025
Was there anything that you feel was outstanding?
The nurse who conducted my wellness visit on [date] did a pleasant, thorough and professional job.
Jun 30, 2025
Was there anything that you feel was outstanding?
Jamie was amazing. She always goes above and beyond to help her patients