Michael Maxwell, M.D.
Shoulder & Elbow Surgery
555 W. Wackerly Street, Suite 2600
Midland, MI 48640 Directions
4.8 out of 5
303 verified ratings
2 Locations
MyMichigan Orthopedics: Midland (Campus Ridge)
4401 Campus Ridge Drive, Suite 2200
Midland, MI 48640
MyMichigan Orthopedics: Midland Professional Suites
555 W. Wackerly Street, Suite 2600
Midland, MI 48640
303 Ratings, 178 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Dr. Maxwell for his surgical skill, clear explanations, compassion, and strong communication. Many describe excellent surgical outcomes (especially shoulder surgery), effective pain relief, and confidence in his care. Staff and office efficiency are frequently noted as positive. A few comments mention occasional receptionist rudeness, slow appointment follow-up, or perception of not being heard. Overall sentiment is overwhelmingly positive with repeated recommendations and gratitude.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 29, 2026
I had reverse shoulder replacement surgery. It went well, shoulder pain is gone. My X-rays have all been great, physical therapy is complete. My follow up appointment shows my shoulder is healing well.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Friendly, thorough, informative
May 18, 2026
What would you tell family and friends about your experience with this provider?
I have already recommended people too see Dr Maxwell. He is very informed. Very knowledgeable. Very kind and respectful. I could not have asked for a better Surgeon.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and helpful with my needs
May 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent surgeon. Considerate and professional.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent service
May 11, 2026
What would you tell family and friends about your experience with this provider?
Doctor Maxwell is awesome I will recommend him to everyone
May 11, 2026
What would you tell family and friends about your experience with this provider?
Geat doctor very helpful and understanding of the shoulder . Answers questions well
May 8, 2026
What would you tell family and friends about your experience with this provider?
Dr Maxwell is excellent his office staff not so much
May 7, 2026
What would you tell family and friends about your experience with this provider?
I am extremely impressed with Dr Maxwell and his staff.
May 7, 2026
What would you tell family and friends about your experience with this provider?
Dr Maxwell and staff are professional and helpful.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
He was a good listener and asked appropriate questions - examined me thoroughly and explained things thoroughly.
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
I checked in and had a very short wait time in the waiting room. And had a very short visit with the exam room nurse, and then a very short wait for Dr. Maxwell, whom intern was direct, forthcoming, informative ,polite, knowledgeable. I was very pleased the visit and am happy to have him perform my upcoming surgery, any and all staff were polite extremely friendly and professional ,I would not hesitate in referring anybody to Dr. Maxwell
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Explained everything very well and listened to and answered my questions.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
excellent surgeon and staff.care before and after surgery was excellent.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
I had a great experience with Dr. Maxwell and I fully trust him that he was listening to me and that he has his best interest in my well-being
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent surgeon
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr Maxwell
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Maxwell is very professional and personable.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Very condescending. Told me at one visit he could help with surgery but on this visit."There's nothing wrong with you". Don't worry I won't be back ever.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr.Maxwell and his staff to everyone possible. The doctor and his staff were extremely kind. From the staff checking us in, to haley the medical assistant to the doctor himself, my child felt very comfortable. I am so thankful they got my child in so quickly on short notice and treated her so well.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Great all of the people their , only seen them once , I got right in didn’t have to wait
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
The Medical Assistant that took me to the exam room was not friendly at all . Not even a smile
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
I was very impressed by Dr Maxwell, very friendly and down to earth guy. I would definitely recommend him. My shoulder replacement is doing good at week 7.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and he takes pride in his work
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Maxwell is very thorough about the situation you’re describing
Mar 31, 2026
What would you tell family and friends about your experience with this provider?
Dr. Maxwell is very polite and knowledgeable.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
From the very first time meeting Dr Maxwell, I have been impressed with him, his knowledge and the care provided by him and his entire staff. I would recommend him to everyone I know, if they were in need of a surgeon with his expertise.
Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Overall experience was excellent! Dr. Maxwell and his team absolutely #1 !!!
Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Excellent care provider
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Very professional and knowledgeable Dr and office staff. Accommodating and easy to work with. I have and will continue to spread my recommendations about this office to family and friends. Highly recommend this practice.
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Dr Maxwell is very friendly and extremely knowledgeable the receptionists are nice the nurse to do room take is not the most personable but everyone else is
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Great
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Dr Maxwell was so knowledgeable. Great personality. Very informed. Very knowledgeable as to my condition and my history. I would recommend him to anybody.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. MAXWELL and his team are very courteous and respectful to their patients. I feel that I had the best possible care that I could ask for. I would recommend Dr. Maxwell 100%.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
He is great! Was careful explaining what needed to be done and how he would do it.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent surgeon
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied this was my first visit
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
Dr MAXWELL WAS AWESOME. Still waiting to hear from the scheduler.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Maxwell is exceptional! Always cares and looks out for the best for me. I will continue to refer anyone to him !!!!
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Very excellent surgeon
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Kind and compassionate
Feb 13, 2026
He was so thorough in his explanation of what would happen with the surgery in my preop appointment that I didn’t have a single question when he was done. I’ve never had that happen to me before with other surgeons. I always had follow up questions. Then afterwards he showed me the before and after x-rays, so I could see what was actually done and how damaged my shoulder had been previously I really appreciated that because it showed me how much I needed this surgery
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Staff were respectful and accommodating Dr. Maxwell was so thorough and his description of what would happen with surgery and then afterwards showed me the x-rays of before and after which I greatly appreciated surgeons that I’ve had in the past just told me everything was fine, but he actually showed me the results. I truly appreciated how thorough he was was with everything and would definitely recommend him to anyone I know
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very nice young doctor . Put me at ease and I feel comfortable with his treatment.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent experience with Surgery, follow up and communication. I highly recommend Dr Maxwell and his team.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
First time seeing Dr Maxwell, he was very friendly and professional
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
That I recieved good care
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
He listens to you and has you look at x-ray and gives you the best options for you