Andrew Lourens, APRN

Advanced Practice Registered Nurse

Baptist Primary Care

400 Colonnade Drive, Suite 160

Ponte Vedra, FL 32081 Directions

904.824.1020

www.baptistjax.com

4.8 out of 5

269 verified ratings

2 Locations


Baptist Primary Care - Baptist Healthplace at Nocatee

400 Colonnade Drive, Suite 160

Ponte Vedra, FL 32081

(904) 824-1020 Directions


Baptist Primary Care - Hilden Road

141 Hilden Road, Suite 201

Ponte Vedra, FL 32081

(904) 825-1941 Directions

269 Ratings, 123 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 25, 2026
Excellent staff.

Jun 25, 2026
Kind people

Jun 25, 2026
The entire staff is very friendly and understanding of a person who was not having their best day. I scheduled my appointment online and was extremely pleased with my care provider.

Jun 23, 2026
Great doctors, PAs and support staff. Very responsive to our needs

Jun 21, 2026
Very responsive to patients. I message them and they are always available to talk and discuss issues. Patient friendly, available, efficient, responsive and extremely helpful.

Jun 21, 2026
It was so close to where I live!

Jun 19, 2026
The entire staff is very friendly and helpful

Jun 19, 2026
Everything - furniture, staff, etc.

Jun 18, 2026
So professional…very prompt and patient centric

Jun 14, 2026
Easy access and great care.

Jun 11, 2026
Customer service

Jun 10, 2026
The front desk is very courteous and helpful. It’s very easy to get an appointment. The doctors and the nurses are top of their game in my opinion.

Jun 10, 2026
Great staff,clean office. They listened to my concerns.

Jun 7, 2026
The office is always clean. The staff, they are very helpful, and patient.

Jun 6, 2026
The welcome, prompt, courteous and professional services.

May 28, 2026
Friendly & efficient was able to get in quickly And receive excellent care!

May 28, 2026
Helpful, efficient and pleasant and help you understand issues and reasons and solutions

May 28, 2026
Always thorough and efficient.

May 21, 2026
Easy to get an appointment

May 20, 2026
Well run.

May 18, 2026
Very efficient easy to get to.

May 14, 2026
Friendly people…very competent drs and staff who usually seem like they actually like their jobs most of the time…treat patients like fellow humans with feelings who are also trying to get thru the day with some grace and dignity.

May 14, 2026
Prompt check-in and initial screening

May 14, 2026
Very knowledgeable and responsive to questions and messages.

May 8, 2026
Caring staff, very little wait time, excellent medical care

May 6, 2026
Follow up is exceptional. Fast and efficient office. Positive and friendly people

May 1, 2026
Very convenient. Staff always pleasant. Doctors caring and professional

Apr 29, 2026
This office is very efficient in getting their patients in and out of the office in a timely fashion. Very organized. All the staff is very nice and pleasant to deal with.

Apr 29, 2026
They really listen to what you’re saying and they don’t rush you

Apr 25, 2026
I was seen quickly when I injured my back in a fall. The medical check-up was thorough and the x-rays were quickly accomplished. When the first pain medication prescribed was ineffective the doctor prescribed a second which has been effective. I'm getting better slowly, but that's just one of the joys of old age...just kidding!

Apr 24, 2026
Very responsive to patients. Quick access to test results.

Apr 22, 2026
Large waiting room, but usually have a short time to wait. The check-in staff is attentive and welcoming. The staff is friendly and efficient in getting you ready to see your Dr., PA, etc. It is a pleasant experience. Glad to have your Facility in Nocatee close to my home.

Apr 22, 2026
Great caring doctors and PAs

Apr 20, 2026
Clean and not congested

Apr 18, 2026
The wonderful people and the carel

Apr 17, 2026
Qualified personnel who care about me.

Apr 16, 2026
Friendly clean organized

Apr 15, 2026
Dr. [last name]’s office is very calm and you can feel that every person working there is Kind, Compassionate and truly Welcoming. Dr. [last name] Himself is SOO Amazing!!!! He never rushes you and Always Listens to All of your Complaints and Concerns, Let’s you ask him Questions and he Always Explains Everything SOO Carefully.He never Rushes you and makes you feel SOO Cared for and about.The P A s are Also SOO Attentive and Caring . I have been a patient there for. 4 years and am planning on staying with them forever. I am SOO Happy with the Care I receive from them!!!!!

Apr 15, 2026
Fast help.

Apr 15, 2026
Clean and friendly staff

Apr 11, 2026
Everyone was very helpful and friendly.

Apr 11, 2026
Great doctors and staff

Apr 10, 2026
Fast friendly & efficient

Apr 8, 2026
Professionalism Defocation Competency Caring for patient

Apr 4, 2026
Easy to schedule and appts when needed for special/current issues. Appts met on time scheduled….caring and efficient care…quality care.

Apr 2, 2026
Clean facility Friendly staff On time

Apr 2, 2026
Helpful staff with very positive attitudes!

Mar 29, 2026
Excellent providers and easy to get appointments.

Mar 29, 2026
Pleasant receptionists both checking in and out. Promptness seeing me at appointment time. Clean facility throughout. I didn’t feel well Friday morning and was given an appointment the same day. I saw A. Lourens APRN. He took his time with me, examined me, explained his diagnosis and ordered two prescriptions for me. It is now two days later and I’m feeling better already. He told me not to hesitate to call if I wasn’t better in 5 days. Much better than going to an emergency care facility in the same office as my regular Dr. ([last name])

Mar 28, 2026
Proximity