Andrew Lourens, APRN

Advanced Practice Registered Nurse

Baptist Primary Care

400 Colonnade Drive, Suite 160

Ponte Vedra, FL 32081 Directions

904.824.1020

www.baptistjax.com

4.8 out of 5

259 verified ratings

2 Locations


Baptist Primary Care - Baptist Healthplace at Nocatee

400 Colonnade Drive, Suite 160

Ponte Vedra, FL 32081

(904) 824-1020 Directions


Baptist Primary Care - Hilden Road

141 Hilden Road, Suite 201

Ponte Vedra, FL 32081

(904) 825-1941 Directions

259 Ratings, 105 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 21, 2026
Easy to get an appointment

May 20, 2026
Well run.

May 18, 2026
Very efficient easy to get to.

May 14, 2026
Friendly people…very competent drs and staff who usually seem like they actually like their jobs most of the time…treat patients like fellow humans with feelings who are also trying to get thru the day with some grace and dignity.

May 14, 2026
Prompt check-in and initial screening

May 14, 2026
Very knowledgeable and responsive to questions and messages.

May 8, 2026
Caring staff, very little wait time, excellent medical care

May 6, 2026
Follow up is exceptional. Fast and efficient office. Positive and friendly people

May 1, 2026
Very convenient. Staff always pleasant. Doctors caring and professional

Apr 29, 2026
This office is very efficient in getting their patients in and out of the office in a timely fashion. Very organized. All the staff is very nice and pleasant to deal with.

Apr 29, 2026
They really listen to what you’re saying and they don’t rush you

Apr 25, 2026
I was seen quickly when I injured my back in a fall. The medical check-up was thorough and the x-rays were quickly accomplished. When the first pain medication prescribed was ineffective the doctor prescribed a second which has been effective. I'm getting better slowly, but that's just one of the joys of old age...just kidding!

Apr 24, 2026
Very responsive to patients. Quick access to test results.

Apr 22, 2026
Large waiting room, but usually have a short time to wait. The check-in staff is attentive and welcoming. The staff is friendly and efficient in getting you ready to see your Dr., PA, etc. It is a pleasant experience. Glad to have your Facility in Nocatee close to my home.

Apr 22, 2026
Great caring doctors and PAs

Apr 20, 2026
Clean and not congested

Apr 18, 2026
The wonderful people and the carel

Apr 17, 2026
Qualified personnel who care about me.

Apr 16, 2026
Friendly clean organized

Apr 15, 2026
Dr. [last name]’s office is very calm and you can feel that every person working there is Kind, Compassionate and truly Welcoming. Dr. [last name] Himself is SOO Amazing!!!! He never rushes you and Always Listens to All of your Complaints and Concerns, Let’s you ask him Questions and he Always Explains Everything SOO Carefully.He never Rushes you and makes you feel SOO Cared for and about.The P A s are Also SOO Attentive and Caring . I have been a patient there for. 4 years and am planning on staying with them forever. I am SOO Happy with the Care I receive from them!!!!!

Apr 15, 2026
Fast help.

Apr 15, 2026
Clean and friendly staff

Apr 11, 2026
Everyone was very helpful and friendly.

Apr 11, 2026
Great doctors and staff

Apr 10, 2026
Fast friendly & efficient

Apr 8, 2026
Professionalism Defocation Competency Caring for patient

Apr 4, 2026
Easy to schedule and appts when needed for special/current issues. Appts met on time scheduled….caring and efficient care…quality care.

Apr 2, 2026
Clean facility Friendly staff On time

Apr 2, 2026
Helpful staff with very positive attitudes!

Mar 29, 2026
Excellent providers and easy to get appointments.

Mar 29, 2026
Pleasant receptionists both checking in and out. Promptness seeing me at appointment time. Clean facility throughout. I didn’t feel well Friday morning and was given an appointment the same day. I saw A. Lourens APRN. He took his time with me, examined me, explained his diagnosis and ordered two prescriptions for me. It is now two days later and I’m feeling better already. He told me not to hesitate to call if I wasn’t better in 5 days. Much better than going to an emergency care facility in the same office as my regular Dr. ([last name])

Mar 28, 2026
Proximity

Mar 27, 2026
You’re very nice, polite and respectful of their patience

Mar 27, 2026
staff is very pleasant and helpful. Appointments are always on time.

Mar 19, 2026
Prompt professional service

Mar 9, 2026
Very professional, knowledgeable, caring, and friendly.

Mar 5, 2026
👍

Feb 21, 2026
Always greeted and seen for my appointments promptly

Feb 20, 2026
Personable staff focused on issues important to me

Feb 19, 2026
Fast efficient and friendly

Feb 14, 2026
Very professional clean. Make sure needs are taken care of. Everyone very friendly

Feb 7, 2026
Convient, clean, quiet

Feb 5, 2026
Responsive, timely and listened to patient

Feb 4, 2026
Fast and friendly

Jan 31, 2026
The staff is very nice and we were able to get an appointment with short notice. This was great since we both had Covid...

Jan 30, 2026
Professional and competent staff and physicians

Jan 24, 2026
Happy that I was as able to get an appointment same day I called. Very short wait to be taken back to exam room and short wait to see APRN Andrew. He checked me over and prescribed proper medication for my condition. Appreciate that we have an office so convenient to Nocatee.

Jan 22, 2026
Easy to get appointments and quick follow-up to messages

Jan 20, 2026
Friendly, professional staff who care about me

Jan 18, 2026
Able to get in to see someone pretty fast.