Baptist Primary Care - Hilden Road

141 Hilden Road, Suite 201

Ponte Vedra, FL 32081 Directions

(904) 825-1941

www.baptistjax.com

4.9 out of 5

3,228 verified ratings

3,228 Ratings, 1,863 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Pleasant, care about my time, listens and offers options. Great healthcare!

Dec 26, 2025
It was quick and easy

Dec 26, 2025
As soon as I walked in I was greeted and signed in. Barely seated and then called to get vitals and placed in an exam room.

Dec 26, 2025
Friendly caring staff. They listen and take time for questions and clarification

Dec 26, 2025
So friendly and helpful

Dec 26, 2025
Friendly and efficient.

Dec 25, 2025

Dec 24, 2025
Everyone is so nice and it was a very efficient visit. I arrived early, and they took me back early.

Dec 24, 2025
Quick to answer my questions. Nice staff

Dec 24, 2025
The staff is great. The furniture is comfortable. All good.

Dec 22, 2025
Clean efficient and the personnel is on the ball.

Dec 22, 2025
Everything

Dec 22, 2025
They’re very professional kind and friendly

Dec 20, 2025
Very accommodating. Always pleasant..

Dec 20, 2025

Dec 20, 2025
I was seen quickly, there was very little waiting at all after my scheduled appointment time. The exam room looked clean. The provider spent a surprising amount of time going over everything at my appointment, and I did not feel like he was rushed or was rushing me at all.

Dec 20, 2025
Professional and personable

Dec 20, 2025
The whole staff is top notch. I always receive the best care from the people at check-in to all the DRs

Dec 20, 2025
Dr. Elizabeth Andersen is the BEST of the BEST! I would not want to go through my medical journey without her kind, caring, personal help!. She is wonderful!

Dec 20, 2025
Excellent physician care; excellent support nursing staff care; very efficient and kind admission and check out staff.

Dec 20, 2025
Friendly, efficient staff

Dec 20, 2025
Professional staff.

Dec 19, 2025
Very knowledgeable and professional

Dec 19, 2025
Friendly and appointment on time

Dec 19, 2025
Easy to schexule, great front office and doctor staff.

Dec 19, 2025
Convenient location. Dr Roos spends time to make sure you are heard. Sometimes there is a wait but I attribute Tito the fact that all patients are getting the same level of attention and professionalism that I’ve received.

Dec 19, 2025
Little to know wait time for my appointment. And the Staff and Dr. Gries are awesome.

Dec 19, 2025
Nice facility. Nice personnel.

Dec 19, 2025
Staff, assistants, and Dr. Gries… All are nice. Dr. Gries takes his time with you and listens and office is very convenient.

Dec 18, 2025
The staff is very professional and really nice

Dec 18, 2025
Friendly, knowledgeable staff.

Dec 18, 2025
They were very helpful when I was not feeling well. Thank you!

Dec 17, 2025
Office staff is great as well as PA! Dr. Roos is my very favorite Dr. of all time! Takes the time to help resolve issues and doesn’t quit. Holistic approach which I appreciate.

Dec 17, 2025
Friendly professional crew

Dec 17, 2025
On time. Efficient. Friendly. Clean. Takes their time to address your concerns

Dec 17, 2025
Size. Like the doctor

Dec 15, 2025
Service is very prompt & very attentive. They understand urgency of the patient & make sure patient get timely response from Nurse based on Doctor's directions.

Dec 14, 2025
Pleasant staff. Never have had to wait long to be seen. Everyone appears to be efficient.

Dec 14, 2025
The ladies at the front office are welcoming and very sweet. Dr. Gries is personable, knowledgeable, and easy to talk to. I always look forward to my visits and seeing everyone in the office!

Dec 14, 2025
Location

Dec 13, 2025
seems pretty organized. Doctors good

Dec 13, 2025
Everything; friendly staff, clean office, quick in and out.

Dec 13, 2025
Location Convenience Friendly Staff

Dec 13, 2025
We have been going there for 11 years. The Doctors may have changed but the level of care has not. It's easy to communicate with the doctors through the Baptist portal. We get quick responses. The care team is very welcoming, professional and compassionate. We trust the care we get there.

Dec 12, 2025
Everything is under one roof

Dec 11, 2025
New - clean - attractive On time Very friendly and relaxed Thorough exam No rush

Dec 11, 2025
Office personnel are very friendly and efficient. I love Dr. Andersen, she makes me feel like I’m the only patient around. She takes her time and Listens to me and she’s very sweet.

Dec 11, 2025
Clean and efficient

Dec 11, 2025
Nice people work here. Service is punctual. Parking is simple.

Dec 11, 2025
I just had my first appointment with Dr. Stapleton and really liked her. She was very knowledgeable and was great at explaining things to me. I also love Rachel the Nurse Practioner. She is also very knowledgeable and a ray of sunshine. She has had a lot of patience and empathy when I have went through some extremely difficult times.