Baptist Primary Care - Hilden Road
141 Hilden Road, Suite 201
Ponte Vedra, FL 32081 Directions
4.9 out of 5
2,036 verified ratings
2,036 Ratings, 1233 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 12, 2025
Elicia Roos, DO
Great staff
Aug 3, 2025
Excellent doctor
Jul 27, 2025
Everyone is friendly and listens to your needs. Like my doctor Jonathan Gries
Jul 27, 2025
Professionalism, friendliness and efficiency
Jul 27, 2025
Dr Gries is very professional and takes time to listen to his patients.
Jul 26, 2025
Excellent doctor.
Jul 25, 2025
Love Dr. Roos!
Jul 22, 2025
Dr. Roos is amazing. And the nursing staff is always so welcoming.
Jul 21, 2025
everyone is pleasant, efficient and wait time is not an issue.
Jul 21, 2025
Staff is excellent and Dr Tice is the absolute best
Jul 20, 2025
Proximity and friendly and professional
Jul 20, 2025
Friendly, helpful and not a long wait.
Jul 20, 2025
Dr Roos
Jul 19, 2025
Friendly and very effecient
Jul 19, 2025
Very convenient. People are very friendly. All personal are very informative and helpful.
Jul 19, 2025
Friendly and personable.
Jul 19, 2025
Friendly. Accommodating.
Jul 19, 2025
Very efficient and caring.
Jul 19, 2025
Promptness, good communication, great staff and sees to my needs.
Jul 19, 2025
Everyone is very nice. Nurses very good to work with. Dr. Andersen is awesome! Easy to talk to, she listens!
Jul 19, 2025
Staff and Doctor Gries are the best, over and above on service and communication. Professionalism personified.
Jul 18, 2025
First visit and the staff was very friendly and helpful. Dr. Roos was very nice and addressed all of my concerns. The facility is close to home and has ample parking. Overall it was a great experience.
Jul 18, 2025
I’m always well taken care of. Most times if my own provider, Dr [last name] is unavailable, the other doctors are just as nice and caring. Dr Andersen was no exception. She was super kind and took great care of me.
Also the central scheduling crew made an error and didn’t complete the booking of my appointment so the Hilden Rd office had to squeeze me in. I was grateful they did that for me since I wasn’t feeling well and it wasn't my fault.
Jul 17, 2025
Appears to be well run
Jul 17, 2025
Had an urgent need and they were able to get me on the next day to see my primary care physician.
Jul 17, 2025
Not a long wait time and pleasant staff
Jul 14, 2025
I love Dr. Roos. I am really glad she is at this office. Everyone is so nice there.
Jul 13, 2025
Staff is very thorough in all respects with patient care.
Jul 12, 2025
The Staff is very nice and helpful.
Jul 12, 2025
The physicians and staff are professional, caring, and attentive to the needs of their patients.
Dr Tice was kind enough to work me into his schedule because I was about to travel. He was thorough, listened attentively, provided excellent feedback, and cared about my health concerns. He clearly explained the treatment he prescribed and made sure my questions were answered. I am grateful for the level of care I received from him.
Jul 12, 2025
I enjoy going there. I enjoy talking to doctor and staff. It's the only office that I go to where I get a normal blood pressure reading. Thank you all.
Jul 12, 2025
The people
Jul 11, 2025
The staff was very professional and pleasant
Jul 10, 2025
Staff is awesome as well as the doctors
Jul 10, 2025
always professional and answers all of my questions
Jul 10, 2025
The staff is very friendly and Dr Roos is the best! She listens and talks through issues and we come together on the course of actions. She is professional and respectful! I brag about her to all my friends.
Jul 10, 2025
Quick and on time.
Jul 10, 2025
Pleasant staff. On time.
Jul 7, 2025
Dr Andersen is very friendly and does a thorough check up and answers any questions you may have.I don t feel rushed and she has empathy towards my concerns.
Jul 7, 2025
Polite staff, always on time, solid medical care
Jul 5, 2025
The office was clean and well-organized and the staff was welcoming and professional. Dr. Tice was thorough, attentive, and genuinely cared about my concerns. The appointment was efficient, with minimal wait time, and the scheduling process was seamless. The entire team, from the front desk to the nurses, was friendly and coordinated, making the visit stress-free.
Jul 4, 2025
Doctor Andersen is awesome. I have always hated going to the doctor but she makes you feel so good about yourself I don't mind going. I like her approach to health and her joyful spirit is uplifting.
Jul 3, 2025
Everything. Checking in is easy, the nurses are well qualified, efficient, and helpful. Dr. Roos is super, listens well, has excellent practical suggestions, and responds well to our questions, We followed Dr Roos when she moved from an office on A1A to her current office and are always pleased we followed her'
Jul 3, 2025
convenient location, easy parking, clean
Jul 3, 2025
Always efficient and I always get in before my appointment time.
Jul 3, 2025
friendly, efficient, i felt heard by all and not rushed
Jul 3, 2025
The staff, along with Dr. Andersen, were great. The location on Hilden rd is convenient for me.
Jun 30, 2025
The staff is kind and professional and the facility is very clean. You get into your appointment right on time and Dr Tice is great. He's very caring and listens to everything I discuss with him. The after care notes I see in the app are comprehensive and accurate. Dr Tice is extremely knowledgeable and provides excellent advice and recommendations. This facility is efficient and well run.
Jun 30, 2025
Dr. Gries and staff are friendly, professional and thorough. Wait time was minimal and I had all my questions and concerns answered without feeling rushed.
Jun 30, 2025
This is a very clean, organized and prompt office. Dr. Tice is quite thorough, listens to all of my thoughts and concerns and provides very well thought out and understandable answers.