Baptist Primary Care - Hilden Road

141 Hilden Road, Suite 201

Ponte Vedra, FL 32081 Directions

(904) 825-1941

www.baptistjax.com

4.9 out of 5

2,709 verified ratings

2,709 Ratings, 1,595 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Caring, listens and efficient.

Oct 25, 2025
We really like Dr. Gries and his staff. Dr.Gries cares about his patients, he listens and is attentive to your needs. Highly recommend!

Oct 25, 2025
The familiarity of the office. I had been coming to this office but because my doctor left I did too. I came back after a few years and everything looked the same as I remembered. It made me feel good not having to adjust to something new. The staff is very friendly and I absolutely love my doctor. Dr Andersen is wonderful. She is easy to talk to. She listens to what I have to say besides being a very caring and knowledgeable doctor. My whole family has her as their doctor as well. Hopefully we will be able to stay here for many years to come.

Oct 24, 2025
Friendly organized on time

Oct 24, 2025
I love Dr. Roos.

Oct 24, 2025
Friendly and considerate staff. Always seen on time. Never rushed during care.

Oct 23, 2025
Friendly and knowledgeable staff. I really like Dr. Gries as my Primary Care Physician, and his assistant, Daniel. They always take good care of me! Thank you!

Oct 23, 2025
Dr.Andersen,she a great doctor takes time to talk to the patients

Oct 23, 2025
Everyone is courteous and professional. They also go the extra mile when you have a problem. Thank you Dr. Roos and staff!

Oct 23, 2025
Dr Roos is the best

Oct 23, 2025
The office was quick to respond to my request for an appointment to renew my prescriptions from Jan 6 to Nov 6; scheduling my blood lab work within 2 days in order to prepare.

Oct 23, 2025
On time, informative and very friendly

Oct 22, 2025
Dr. Roos is amazing and so empathetic.

Oct 22, 2025
Great patient interactions.

Oct 22, 2025
Location and doctor

Oct 22, 2025
Dr. Roos

Oct 22, 2025
Dr. Andersen is the best! She is so sweet and pleasant to be around. She takes the time to explain things in a way that I would understand. She always has a cheerful disposition. She’s very knowledgeable and never makes me feel rushed. I appreciate how thorough she is as well. Overall a great experience.

Oct 21, 2025
The friendly and efficient staff are great! Same with Robert who checked me in. Dr. Roos is the best! I’m so thankful and grateful to have her as my Doctor. I appreciate you all!! :)

Oct 19, 2025
The office is clean and the staff is professional. Dr. Roos and Dr. [last name] are wonderful practitioners who listen well, care, and offer great medical advice.

Oct 19, 2025
Dr Roos

Oct 18, 2025
Dr. [last name] and office staff are very nice. Dr. [last name] listens and tries to find solutions without rushing you out. A recent encounter with Lisa was very good as well.

Oct 18, 2025
I really enjoy this office, everyone is kind, professional and willing to do what they can when you really need to see a doctor. I recently visited with Dr Martinez-Heath in Dr [last name] absence and she was very helpful and completed explained answers to all of my questions. I appreciate her homeopathic views toward medicine and all of her advice.

Oct 18, 2025
Very professional. Staff very friendly and helpful. Doctors I have seen are friendly, helpful and very professional.

Oct 18, 2025
caring proffrssionals

Oct 17, 2025
Very professional and friendly, also always timely

Oct 17, 2025
Convenient location; welcoming & courteous staff; minimal wait time

Oct 16, 2025
Staff and Doctor Gries are excellent.

Oct 16, 2025
very friendly, clean and good doctor explain.

Oct 15, 2025
I like that the staff is efficient and friendly. Also ready to find answers when needed.

Oct 15, 2025
Dr. Andersen (and before her Dr. [last name]), the staff is friendly and helpful! Plus your office is close by, about a mile south! And I’ve been going since 12/2015! Keep on keeping on! 🕊

Oct 15, 2025
Friendly staff.

Oct 15, 2025
Friendly, efficient, professional

Oct 13, 2025
Clean, easy online check in

Oct 11, 2025
Professional and yet personal😎

Oct 11, 2025
The entire staff, including Dr. Gries, is very friendly and easy to talk to. Daniel is special!

Oct 11, 2025
I saw a Dr filling in while my Dr was away and Dr Heath truly listened to my concerns and took time to explain options and advise. I appreciated the professionalism and quality of care.

Oct 10, 2025
Present reception staff appointment kept on time wonderful provider good follow-up

Oct 10, 2025
Very pleasant, helpful

Oct 10, 2025
Friendly staff. Great location. Dr Gries listens!! We find the patient portal a great tool.

Oct 10, 2025
The office personal is friendly, very efficient, and knowledgeable. Dr. E. Andersen listens to my concerns and recommends advice and provides explanations for her rational. On a scale of 1-10, I would rate this office a 25.

Oct 9, 2025
Very Professional Staff and Friendly.

Oct 9, 2025
Short wait time.

Oct 9, 2025

Oct 9, 2025
All staff very friendly and helpful. Dr ANDERSEN the Best ! She is a great listener and always answers all my concerns..

Oct 9, 2025
friendlyness

Oct 9, 2025
Prompt friendly helpful staff. The NP was very thorough. Maybe the most thorough I have ever experienced. No one has ever discussed my medical history as thoroughly as this NP. It was obvious that she was covering Everything. And that she was paying attention to me

Oct 8, 2025
Very professional and they take the time to go over everything in detail

Oct 6, 2025
Everybody is very nice

Oct 6, 2025
Office is calm and clean. Staff is very friendly. Appointment was on time. I was informed when the doctor would see me. Dr Elicia Roos is the best primary care doctor I have ever had. She listens and goes forward with the agreed upon care plan. I am confident that when I leave, I know what is going on.

Oct 5, 2025
Dr spends the time needed to understand patient's issues.