Louisville Dermatology - Downtown

310 E. Broadway, Suite 200

Louisville, KY 40202 Directions

(502) 747-9385

www.vitalskinderm.com

4.9 out of 5

4,580 verified ratings

4,580 Ratings, 2,527 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Overall sentiment toward Louisville Dermatology - Downtown is strongly positive: patients repeatedly praise friendly, professional, and thorough clinicians and staff, timely/efficient care, and clear communication. Commonly cited positives include thorough skin exams, successful spot removals and treatments (including freezing pre-cancerous spots and basal cell removals), and attentive follow-up. Minor negative notes appear about occasional long waits, chilly exam rooms, paperwork/process issues, and one report of impersonal bedside manner.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Nov 20, 2025
Everyone nice

Nov 20, 2025
Sometime the front receptionists look like they are having a bad day. Understandable but concerning.

Nov 20, 2025
Quick in and out and very polite staff.

Nov 20, 2025
wonderful

Nov 18, 2025
everything was on time, Dr. Bernardi does a very thorough job of checking for any skin cancers etc.

Nov 18, 2025
Everyone was so nice and helpful.

Nov 18, 2025
I felt rushed and felt that I didn’t get a chance to ask questions.

Nov 18, 2025
Office staff is nice and friendly. Love Dr Emily Wright. She is so kind, personable and really knows her stuff!

Nov 18, 2025
The provider (K. Banet) was very aloof - she appeared very distant and acted like she really did not want to be there. However, the MA for my visit (Samantha/Sam) was a rock star. She was very engaging and friendly.

Nov 17, 2025
Everyone in this office is so helpful and friendly.

Nov 17, 2025
fast and to the point

Nov 17, 2025
Great, in and out.

Nov 17, 2025
it started a little late but was quick once we got going

Nov 17, 2025
Very professional and excellent service!!

Nov 17, 2025
Great...easy and fast

Nov 17, 2025
Prompt, efficient, and friendly

Nov 17, 2025
Dr Reader was great

Nov 17, 2025
Everyone was nice and I got the help I needed

Nov 13, 2025
Great and thorough as always

Nov 13, 2025
First time seeing Dr. Waldman but he was very thorough and asked me if I was having any issues with anything and then we had a discussion about what to do in the future.

Nov 13, 2025
Everybody was great

Nov 13, 2025
Short wait excellent patient service.

Nov 13, 2025
It was a pleasant visit. I got the help I needed.

Nov 13, 2025
Dr. Tucker is attentive and efficient. The staff are helpful and polite.

Nov 12, 2025
Exam was extremely rushed. Burned several area on bridge of my nose but provided no protection to keep my glasses from rubbing on sensitive area. I had to ask receptionist for a bandaid. I will not be back

Nov 12, 2025
Doctor and staff are courteous, professional and thorough

Nov 11, 2025
Went very well

Nov 10, 2025
Everyone was very kind.

Nov 10, 2025
Listened to symptoms & issues. Attentive. Thorough exam. Discussed and described possible diagnoses, procedures and treatments

Nov 10, 2025
On time and great customer service

Nov 10, 2025
My wait time was very short. Staff is very helpful and friendly!!

Nov 10, 2025
As always, a smooth process and nothing unexpected

Nov 10, 2025
No wait, Doctor showed within Five Minutes of being call back to room. Exam was done and treated areas of concern

Nov 10, 2025
Quick attention and personable staff

Nov 10, 2025
Dr Bernardi is absolutely fabulous. Excellent bedside manner. Awesome Doctor.

Nov 10, 2025
On time, thorough and pleasant.

Nov 10, 2025
It was great

Nov 10, 2025
Pleasant staff. On time. Great doctor Waldman

Nov 10, 2025
I was seen quickly and my problem was addressed.

Nov 10, 2025
on time; moves efficiently; pleasant staff, enjoy seeing Dr. Bernardi every 6 months;

Nov 10, 2025
Well, I’m really not sure what to say. I was supposed to get a prescription for some medicine for my hands, but I have not yet received one.

Nov 10, 2025
I have been coming to this group for decades. I have great confidence in them.

Nov 10, 2025
Everyone is very friendly. You get in fast and take care of you.

Nov 9, 2025
everyone was super friendly. wait time was like than maybe 5 mins for him. Dr. Clint Tucket really took the time to hear my concerns and figure out a solution for me.

Nov 9, 2025
on time, friendly, competent, interested in patient's health

Nov 9, 2025
Staff is very friendly and welcoming. Dr. Tucker is very thorough and answers all questions and concerns.

Nov 9, 2025
Little waiting time upon my arrival. Greeted with many smiles.

Nov 9, 2025
Very friendly organized and informative

Nov 9, 2025
The Lagrange office is close to home and convenient. My Office visit was quick and I was assisted promptly.

Nov 9, 2025
I like the way they fixed what I wanted fixed plus a couple lessons I didn't know of.