Louisville Dermatology - Downtown
310 E. Broadway, Suite 200
Louisville, KY 40202 Directions
4.9 out of 5
282 verified ratings
282 Ratings, 155 Comments
Jul 19, 2024
Michael Bernardi, MD
Dr. Bernadi does a thorough job.
Jul 19, 2024
The check in procedure was fast and pleasant. I completed all the new paperwork and was immediately ushered into a treatment room. The nurse was knowledgeable and efficient. Dr Bernardi was very helpful and completed several cryo applications and removed a troublesome looking thingie. 3 days later I was called and told that thingie was benign
Jul 19, 2024
I feel very well looked after by Dr. Tucker. Parking for this visit was an issue.
Jul 19, 2024
full attention to details by the Dr,
Jul 19, 2024
Did not have to wait long to see the dr. Everyone was so nice
Jul 18, 2024
Dr Tucker and staff are always very professional and attentive!
Jul 17, 2024
I am very pleased with the Doctor and staff
Jul 17, 2024
Dr. Tucker is very good to work with and very knowledgeable.
Jul 15, 2024
easy to get appointment, friendly staff, skilled doctor, answered all of my questions
Jul 15, 2024
Seemed extremely rushed compared to the numerous other visits at this office. I felt so rushed. I even forgot to ask for a new prescription. The receptionist, tech, and Dr were pleasant, but the check-out person with less than pleasant. I said hello when I walked up to the counter and she didn’t even answer me. She was very cold in her. She did not even offer a reminder card for my next appointment. I have definitely had better appointments at this facility.
Jul 15, 2024
Outstanding
Jul 15, 2024
Everything went well.
Jul 14, 2024
The front desk and nurses very nice, wait time short, very professional.
Jul 14, 2024
My visit was a good experience. How ever I am having a billing problem after two calls to your billing people and two calls to my insurance. My insurance says I owe nothing and your billing office says I owe $200. Please fix this issue. I have been a patient there for many years and have never had a problem with billing until this new ownership. I would hat to have to find a new dermatologist.
Jul 14, 2024
Office personnel great! Alex Leis and her assistant were awesome. Very professional.
Jul 14, 2024
The wait time is less than 10 minutes and I love how nice and professional DR. Tucker is
Jul 14, 2024
Given a prescription and was never called in according to pharmacy when I went to pick it up two days after my appointment.
Jul 14, 2024
Appointment time was on time
Jul 12, 2024
Informative, fast and personal service
Jul 12, 2024
In and out in no time
Jul 11, 2024
This was a full body check.
Jul 11, 2024
Dr Sonnier took a lot of time to check me and anything he found he explained where I could understand
Jul 11, 2024
Dr sonnier is always thorough and reassuring. Feel very fortunate to have him as my doctor!
Jul 11, 2024
Got to the point, made some decisions, learned some things I didn’t know. Staff is helpful with insurance questions.
Jul 11, 2024
I have been going to Alexandria for. 2-3 years.She is through,and she listens to your suggestions.All her staff are help fulI have been going to her for awhile she is throuhro and she does what she needs to do to take care of the problem.also.
Jul 8, 2024
My experience was good
Jul 8, 2024
Very friendly and professional. Although, I did not feel a connection with the Doctor. That does not matter much as He did an awesome job.
Jul 8, 2024
Dr Walden and his staff are always nice and helpful
Jul 7, 2024
Great
Jul 7, 2024
I was asked to arrive 30 minutes early with my paperwork printed and filled out. When I arrived, the waiting room was packed full with only one or two places to sit. I put my name on the board was not acknowledged. after several people came in after me and were helped after me, I approached the window and asked if my name had been misplaced, they assured me that they were running very far behind and that I had not my name had not been misplaced, to have a seat and they would be with me as soon as they could. I then let them know that I already had my paperwork filled out and ready to go and they told me to have a seat another girl came over and said she could take my paperwork , they were not friendly. They were not engaging. There was nothing about that experience in the front office that would ever make me want to come back. I then was taken back (after waiting in a crowded waiting room for 45 min) to meet the doctor. The assistant Kim was extremely friendly and kind. She made me feel welcome and comfortable. Dr. Bernardi then came in, he was very kind made me feel very comfortable for my first visit, and answered all of my questions. On my way to check out the front desk girls again we’re not friendly, when I asked a question they replied with, “I don’t know, All we do is schedule appointments.” did not try to ask anyone or help find out any information. Don’t get me wrong, I work in a medical office as well and the front desk can be overwhelming, and people can be rude. But I do believe that the front desk people are the first impression that patients get of an office and my first impression of that office was terrible.
Jul 6, 2024
Quick and professional.
Jul 6, 2024
The staff were so friendly. Dr Tucker very knowledgeable and professional
Jul 6, 2024
It was Assomume
Jul 6, 2024
Dr. great, but your staff are not friendly..
Jul 6, 2024
Always quick and great service .
Jul 5, 2024
Dr was great. Staff was friendly.
Jul 5, 2024
I was well cared for and listened to.
Jul 5, 2024
The Dr. was running a little late, but took the time to go over treatment options and on his recommendation I had nothing done for both a small facial cyst and a keratosis patch.
Jul 5, 2024
Fast and efficient! Tha NP was very thorough and kind, explained everything to me!
Jul 5, 2024
Professional, quick, kind, and well explained
Jul 5, 2024
Front office person friendly and very efficient. Short wait time. Dr. Waldman outgoing and helpful.
Jul 5, 2024
Change of ownership was like starting all over as a new patient. Did not seem to be very organized.
Jul 5, 2024
Great experience
Jul 5, 2024
Staff is warm, welcoming, and efficient.
Jul 5, 2024
Everyone was great
Jul 4, 2024
quick and easy
Jul 4, 2024
Dr.Alex and staff were very pleasant and helpful. Also very thorough and knowledgeable. I felt very comfortable throughout my appointment.
Jul 3, 2024
Everything went smoothly from the check in through the checkout Dr Sonnier is thorough in his exam and easy to talk to
Jul 3, 2024
Prompt, polite, thorough care and easy to understand details. Dr Waldman is top quality! His staff are always kind and considerate
Jul 3, 2024
I was greeted warmly, welcomed to the exam area so warmly, and had only a few minutes wait till the doctor and assistant entered - again so warmly!