1,242 Ratings, 417 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Lee Health - Sleep Medicine patients consistently praise the clinic’s professionalism, thorough explanations, and empathetic providers and nurses. Staff—from front desk to medical assistants—are described as friendly, efficient, and competent; telehealth and timely scheduling are noted positively. Frequently mentioned clinical topics include CPAP/sleep study follow-up and sleep apnea management with clear explanations and successful problem-solving for CPAP equipment. Overall sentiment is highly positive with repeated mentions of standout clinicians.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 30, 2026
Jennifer Erpenbeck
Dr. Erpenbeck and her assistant was just amazing. Excellent customer service and went over and beyond. Very impressive until my husband made an appointment the following Monday to become a patient at their office.
Sep 30, 2026
It was a great visit everyone was terrific
Sep 30, 2026
Good service
Sep 30, 2026
They were all excellent.
Sep 28, 2026
Jennifer,Marion,Alexa and the whole staff were excellent working together
Sep 24, 2026
Chandran
Sep 22, 2026
Mary is great!
Sep 18, 2026
Jennifer displayed both knowledge and compassion. She took the time to carefully review my chart with me. She listened and asked targeted questions. Jennifer displayed a high knowledge level in her field and was both personal and highly professional. Great job!
Sep 18, 2026
Everyone I interacted with was polite, knowledgeable and professional
Sep 17, 2026
Jennifer Erpenbeck is phenomenal. She takes time to actually listen and genuinely shows she cares for the well-being of our child. I truly enjoy her persona, and her expertise is unmatched.
Sep 16, 2026
The nurse, whose name I unfortunately didn't get, was super nice and helpful. She uploaded my information from my cpap machine so I don't need to lug it to my appointments anymore and now I can just bring the SD card! Very much appreciated as no one else ever mentioned anything about this during previous appointments
Sep 15, 2026
Jennifer's explanations about my treatment made me feel at ease.
Sep 14, 2026
Nurse Maria is/was spectacular. Please keep her as long as you can, because she made the entire day better with her caring service. Asha is sweet, knowledgable and kind, explained everything on my report in great detail and made certain I had a full understanding.
Sep 14, 2026
Jennifer was outstanding
Sep 11, 2026
The visit is always a pleasure
Sep 10, 2026
Telehealth visit, most questions didn't apply
Sep 10, 2026
Overall B+
Sep 10, 2026
Excellent services, thanks a lot. PLease keep the efforts of improving everyday. SUCCESS!!
Sep 10, 2026
Dr. V. And the whole staff were terrific. Everyone was professional and very knowledgeable. The whole experience went smoothly.
Sep 9, 2026
Asha and her staff were friendly, caring, and very professional - thank you!!
Sep 9, 2026
Amanda gave me a mask of a different design, AirTouch F40, that has completely altered my CPAP experience.
Sep 8, 2026
Every one's
Sep 4, 2026
Marcy-Mary Hoke's nurse Mary Hoke excellent
Sep 4, 2026
Everyone from the medical assistant, Jenifer, and to the customer service rep who checked me out were very pleasant and professional.
Sep 2, 2026
Jennifer is excellent. She explains everything and includes me in decision making.
Sep 2, 2026
Marcy, the medical assistant or nurse, was very friendly, caring and helpful. Mary, the APRN that I met with, was also very caring and professional during our conversation. They made a great care team!
Sep 2, 2026
Dr. Hoke is very attentive and answers all of my questions.
Sep 2, 2026
It was great and communication with deaf lady
Sep 1, 2026
The entire office is fantastic
Sep 1, 2026
Very professional staff
Sep 1, 2026
First class and geat bedside manner. Patient first attitude.
Aug 31, 2026
Jennifer Erpenbeck delivers information in an incredibly clear and sensitive way. She does an outstanding job!
Aug 31, 2026
Alex as technician made sure her name badge was visible, she was especially friendly, smiling, and checking vitals results with what was my normal low readings, ensuring I had no symptoms with especially low diastolic reading.
Aug 28, 2026
Jennifer was highly professional. She listened and offered helpful advice .
Aug 27, 2026
The intake person was fabulous. She took time and was very efficient in her role.
Aug 26, 2026
ARNP Mary Hoke
Aug 25, 2026
I really appreciated being able to move up my appointment. Front desk staff (I'm so sorry I forgot her name!) was awesome. So friendly, understanding and helpful. Talitha, the assistant was very kind and thoughtful as well. It is a lovely office.
Aug 25, 2026
Mary Hoke is absolutely amazing. She is very thorough and informative on patient care for CPAP.
Aug 24, 2026
Maria & Jennifer both great, friendly and listening to my concerns
Aug 24, 2026
Both Mary Hoke and my nurse assistant were were awesome.
Aug 24, 2026
Mary Hoke, was friendly, informative, and efficient.
Aug 21, 2026
Mary Hoke is always professional
Aug 21, 2026
Marcy was great. Mary Hoke does a great job. I've recommended her to others
Aug 20, 2026
Everyone involved in my visit was truly highly professional, very friendly, and overall operating with excellence
Aug 19, 2026
The entire staff was great
Aug 19, 2026
Mary Hoke is outstanding!
Aug 17, 2026
The entire visit.
Aug 14, 2026
they're very nice and even got me a sleep study thing for earlier than expected
Aug 12, 2026
Excellent and Professional manner in speaking with the patient.
Aug 12, 2026
Everyone was great