Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
3,380 verified ratings
3,380 Ratings, 1,942 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2026
Jessica Kirkey, APRN
Everything was great! All Staff was very helpful , friendly, and attentive. Thank you very much!
Sep 25, 2026
Dr Ricci is a very caring doctor and the staff is very helpful
Sep 25, 2026
They do what they say they will do without having to call several times. Excellent work.
Sep 25, 2026
Dr. Ahlgrim is very professional, knowlegeable and most importantly he genuinely care for his patients. The office staff is efficient and friendly.
Sep 25, 2026
I love the location in proximity to our home. I am a huge fan of Dr. Ahlgrim! The staff are all incredibly helpful and knowledgeable. And just this week I called for an appointment and I was able to be seen on the same day!
Sep 24, 2026
Never feel rushed, feel like the doctors take everything into account versus just recommending pills all the time
Sep 24, 2026
The staff is excellent. It’s very convenient. I really like Dr. Ricci.
Sep 23, 2026
Cleanliness and well mannered staff!
Sep 23, 2026
The office is convenient to where I live and it's clean.
Sep 23, 2026
Cozy, professional and friendly!
Sep 20, 2026
Easy to get appointment; great facility and staff; Dr. Ahlgrim is very thorough and gives you plenty of time
Sep 20, 2026
The provider and staff are helpful and professional.
Sep 19, 2026
Nice people very friendly and no waiting
Sep 19, 2026
You Care !!!
Sep 18, 2026
I like everything about this office! The staff is great! And my doctor, Dr. Joel Ahlgrim is wonderful!
Sep 18, 2026
Nice and clean. People's are very friendly. Good doctor too.
Sep 18, 2026
Friendly, professionalism at its best
Sep 18, 2026
The whole staff and the doctor are amazing!!
Sep 18, 2026
I like that everything is clean and new. The staff was all very welcoming as well.
Sep 17, 2026
Dr Patel is wonderful. Genuinely cares for his patients. His staff is great especially Caroline. She is so patient, understanding and informative. Always a joy to see them even when I feel bad.
Sep 17, 2026
Professionally run, good appointment system, on my insurance plan, very punctual, staff and doctors are very personable, medical care is excellent.
Sep 17, 2026
Great service.
Sep 17, 2026
Clean and friendly staff.
Sep 16, 2026
Very spacious, easy parking and great staff and doctor
Sep 16, 2026
Knowledgeable, efficient and friendly
Sep 13, 2026
Wonderful new facility.
Location
Nice check in and nurse/MA staff.
Superlative Physician Dr Ahlgrim
Sep 13, 2026
Location, staff, dr
Sep 12, 2026
Everything is nice and clean and comfortable. Everyone is kind and friendly
Sep 11, 2026
They listen to you and very helpful with all problems and subjects. enjoyable to go there.
Sep 10, 2026
Punctual appointment, nice waiting lounge, and examination room
Sep 10, 2026
I love the people
Sep 10, 2026
Great friendly staff but miss my doctor of 20yrs.
Sep 5, 2026
Small enough for personalized treatment. Appointments are always on time. Parking is easy. Traffic to get to the office is easy.
Sep 5, 2026
Professional staff, excellent physician
Sep 5, 2026
Friendly. Patient. Knowledgeable. Communicative.
Sep 4, 2026
Very friendly and professional
Sep 4, 2026
Convenient location, great for urgent appointments and Dr Patel is very thorough and takes his time with me
Sep 3, 2026
Everyone is friendly and professional.
Sep 3, 2026
Dr. Russell was very patient and took the time to listen carefully to all my concerns. He provided clear guidance and explained everything in a way that was easy to understand. I never felt rushed and truly felt heard and cared for. I really appreciate his kindness, patience, and professionalism. Highly recommend Dr. Russell!
Sep 3, 2026
On appointment time. Great personnel
Sep 3, 2026
Everyone is so polite and helpful.
Sep 2, 2026
Always nice and caring
Sep 2, 2026
Support staff are courteous and efficient.
Sep 2, 2026
Had a great experience with my NP. Will absolutely be back ❤️
Sep 1, 2026
Clean, new and close to home.
Aug 30, 2026
All the office staff.
Aug 30, 2026
very knowledgeable and professional. Highly recommend.
Aug 30, 2026
Proximity and the staff.
Aug 27, 2026
It is quiet and everyone is very courteous and attentive.
Aug 27, 2026
Everyone is so friendly, Dr. Patel is a great doctor and person, very attentive and knowledgeable and really takes the time to listen to what’s going on and come up with a plan of care. The office is brand new and very clean and welcoming. The front desk person and medical assistant were both very pleasant and friendly as well as helpful and skilled at what they do. It was a great experience and I look forward to seeing them all soon.