Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,163 verified ratings
2,163 Ratings, 1233 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Tessa Ricci, MD
I feel comfortable at the office and the doctor really listens. I don't fee rushed.
Aug 24, 2025
Dr Ricci - Takes the time to listen to my concerns and her answers are easy to understand. Appreciated her timely followup to an issue that surfaced after blood work.
Staff was very helpful.
Aug 24, 2025
every thing
Aug 23, 2025
Caring and knowledgeable physicians get it done!
Aug 23, 2025
Dr Ricci is never too busy to rush through my appointment. Asks and answers all questions so everything is easily understood.
Her nurse is an absolute joy! She is friendly, but professional! Her ability to give "painless" shots makes it an almost enjoyable experience!
Aug 23, 2025
Dr. Ricci is so patience and thorough. I always feel like she hears and knows me.
The staff is very nice as well.
Aug 23, 2025
convenient to home
short wait time
plenty of parking
Aug 23, 2025
Friendly, Attentive very caring Dr Sastre
Aug 23, 2025
Love my doctor and his MA, the office staff is friendly too.
Aug 21, 2025
Courteous, Professional, Caring, Knowledgeable. The staff communicates with you.
Aug 21, 2025
Professional staff.
Aug 19, 2025
On time
Aug 18, 2025
Staff is always polite, appointments run on time, and love Dr. Knox.
Aug 18, 2025
The entire staff is friendly & professional. Our primary caregiver, Dr. Sastre, is a wonderful physician!
Aug 18, 2025
Virtual appt.
Aug 17, 2025
Friendly
Aug 17, 2025
I love Dr Ricci she is always so very thorough with my health needs.
The staff are always friendly and courteous.
Aug 17, 2025
Easy access
Aug 17, 2025
Dr. Sastre is very professional, thorough, and patiently answers questions.
Aug 17, 2025
Efficient and comfortable.
Aug 16, 2025
Great people and Drs.
Aug 16, 2025
Always friendly and clean. Receptionist very courteous. .
Aug 16, 2025
Knowledgeable friendly responsive
Aug 16, 2025
All is fine.
Aug 16, 2025
Dr [last name] is excellent as well as the staff.
Leah Sutton PA is also excellent.
Aug 16, 2025
Dr. Sastre is a very good and knowledgeable PCP,
Aug 16, 2025
Dr sastre takes time to understand what your issues are and does not rush.
Aug 16, 2025
Excellent staff and superb medical professionals.
Aug 16, 2025
Care, ease of appointment
Aug 13, 2025
Dr. Sastre and staff are kind, professional, and I know they truly care about me and my husband.
Aug 12, 2025
Dr Sastre, treats me with respect, I enjoy talking to him
Aug 9, 2025
On time. Friendly and professional
Aug 9, 2025
Dr. Sastre has been very professional and efficient! I appreciate his candor, care and attention!!
Aug 9, 2025
Great location and great customer service. Everyone from the receptionists, medical assistants and doctors are all wonderful from my experience!
Aug 9, 2025
Clean and orderly
Aug 7, 2025
It's close and Dr. Sastre always listens.
Aug 7, 2025
Efficient, clean, friendly staff.
Aug 7, 2025
Location and caretaking
Aug 7, 2025
Friendly staff
Aug 7, 2025
Friendly staff. Great location. Excellent physicians. Great communication.
Aug 7, 2025
Friendliness and helpful
Aug 7, 2025
Dr. Knox is an outstanding doctor. She cares about her patient individually.
Aug 7, 2025
the friendly staff
Aug 4, 2025
Great staff
Aug 2, 2025
A fantastic practice! The staff are great and Dr Sastre is one of the very best physicians I have
had the pleasure to have as my Primary Care giver.
I had a 40 year career in the medical field and with my Military and Civilian assignments and numerous
experience, I can confirm Dr Sastre is one of the
very best! He is extremely knowledgeable, caring and a very positive professional!!
Aug 2, 2025
Dr.Sastre is great. Very thorough.
Aug 2, 2025
Good staff good Drs.
Aug 2, 2025
Dr Sastre is great! He’s very knowledgeable and patient when listening to his patients. He is very caring and professional. His office staff are very friendly and helpful too.
Aug 2, 2025
Everyone is very responsive and helpful.
Aug 2, 2025
Always friendly, and on time