Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,254 verified ratings
2,254 Ratings, 1284 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
LONGACRE, VANESSA V.
Quick and efficient check in and processing. Professional, friendly and helpful staff. Meets all of my needs. Great work!
Sep 27, 2025
Friendly staff. I feel my concerns are being listened to and feel a part of the decisions in my healthcare. Have a good relationship with my doctor
Sep 27, 2025
Dr Sastre.
Sep 27, 2025
very close to home
plenty of parking
very little wait time
don't feel rushed
Sep 27, 2025
The office staff is always a pleasure to deal with. Dr. Ricci always takes the time to listen and discuss any concerns. She is very thorough.
Sep 26, 2025
Dr. Ricci is great, all the staff are friendly and knowledgeable and it’s close to my house.
Sep 26, 2025
Very nice people and I always feel like I’m well taken care of
Sep 25, 2025
Dr. Looks at you while you are speaking. Really listens. The practice is very busy, but you never feel as though you are being rushed so they can get to the next patient. The staff are all kind. And professional in demeanor.
Sep 25, 2025
Staff is freindly Dr sastre is the best!!!!!
Sep 25, 2025
Always kind, caring and listens to the patient. You feel like they care about you and your health.
Sep 24, 2025
Love Dr Ricci and her whole staff
Sep 24, 2025
Great staff. They make me feel comfortable and safe. And I love Dr. Sastre's dedication to his patients.
Sep 24, 2025
Timely
Sep 24, 2025
The staff and doctors are amazingly friendly.
Sep 24, 2025
The front office is knowledgeable and personable.
Dr Sastre always takes the time to discuss what's on my mind. He presents me with the latest clinical data, as it applies to me. I truly feel that he is concerned with my total well being.
Sep 22, 2025
Dr. Sastre is VERY thorough and professional!
Sep 22, 2025
Friendly, competent staff, and excellent personalized care. Dr. Sastre is genuinely interested in my health and well-being. I am very pleased with Baptist Primary Care.
Sep 21, 2025
easy to get to. good parking, things to do after visit, many shops.
Sep 21, 2025
They are always very kind and very professional. There entire office is fantastic. Everyone you have contact with are also awsome.
Sep 21, 2025
Great friendly staff and very professional and the Doctors are great
Sep 20, 2025
Professional and friendly
Sep 20, 2025
Clean and organized
Sep 19, 2025
Great office and people
Sep 18, 2025
Staff is respectful and friendly. I never have to wait very long.
Sep 18, 2025
Easy to make an appointment and everyone is very friendly.
Sep 16, 2025
I have full trust and confidence in Dr. Ricci and staff.
Sep 14, 2025
Everything!!
Sep 14, 2025
Polite and precise communication. Knowledge of how to solve medical concerns.
Sep 14, 2025
Friendly professional staff
Sep 14, 2025
As a regular patient, they were able to get me in for an unexpected illness and take care of my condition.
Sep 13, 2025
The staff is great and Dr Ricci is amazing patient and thorough
Sep 13, 2025
Staff is very friendly
Sep 13, 2025
Takes the time to listen to.
Sep 10, 2025
Doctor Sastre is caring and patient.
Sep 10, 2025
Having Dr Sastre makes our care so wonderful!!
Sep 8, 2025
Dr. Sastre carefully and throughly considers each issue.
Sep 7, 2025
Very professional and efficient
Sep 6, 2025
Always friendly and helpful staff. I feel cared for by my PCP (Dr. Sastre) & ancillary staff.
Sep 6, 2025
My doctor.
Sep 6, 2025
Dr. Ricci!
Sep 5, 2025
Everyone is so friendly & kind. Quick & thorough process.
Sep 4, 2025
Easy check in. Never crowed
Sep 4, 2025
Everyone was very friendly and kind 🙂
Sep 4, 2025
It is less than a mile from my house. The people there are very friendly and helpful. The facilities are clean and well maintained. The exam room I was in was at least twice the size of any exam room I’ve ever been in which gives folks a very comfortable amount of space. Dr. Ricci was so pleasant and spent a lot of time listening to my concerns or just about my health in general. She is very professional and so thorough. This was my first visit after being relegated to healthcare at NAS JAX for the last 10 years and boy was I excited. I look forward to continuing my healthcare at this facility for many years to come.
Sep 2, 2025
Very professional and friendly. Love my Doctor (Dr. Ricci) and her staff. Special kudos to Christina (possibly spelled wrong).
Sep 1, 2025
Doctor and staff providing excellent care
Aug 31, 2025
My doctor is awesome, and the staff is super friendly
Aug 30, 2025
Friendly people , quick to be seen
Aug 29, 2025
Friendly, helpful staff
Aug 29, 2025
How everything was handled. 👏