Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
1,949 verified ratings
1,949 Ratings, 1109 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Leah Sutton, APRN
Staff is always friendly and professional.
May 25, 2025
I recently visited my primary care physician, Dr. Sastre, and I’m always impressed by the thoroughness of his care. He takes the time to explain everything in detail and answers all my questions, especially regarding my bloodwork results. His concern for my health makes me feel reassured that he truly cares about my well-being. The professionalism and respect he shows are commendable. Additionally, the office staff is very easy to communicate with when scheduling or rescheduling appointments. During my visit, I was greeted by Christina, a medical assistant, who was friendly and welcoming, instantly making me feel comfortable. Overall, it was another positive experience!
May 25, 2025
Dr and nurses are very helpful and understanding
May 24, 2025
Good people and it's close to me
May 23, 2025
Dr Sastre
May 23, 2025
Friendly and clean
May 23, 2025
Very knowledgeable
May 22, 2025
Dr Sastre is very thorough easy to talk with and explains all the details. He’s a very good doctor and a good guy
May 22, 2025
Excellent staff and Dr.Sastre is great!
May 20, 2025
Location and dr
May 19, 2025
Always professional and on time. The BEST doctor and amazing staff!
May 19, 2025
Friendly and helpful staff.
May 18, 2025
I love this office because all the doctors, nurses and assistants are amazing. Very attentive and knowledgeable. They listens to you and help with all your needs. Office is clean and welcoming!!
May 18, 2025
Warm staff, easy appointments, drs and physician assistants
May 18, 2025
Quick and courteous
May 18, 2025
Friendly staff
May 18, 2025
Staff is friendly and efficient.
May 17, 2025
Dr. Sastre is amazing. He approaches patient care as a partnership. He listens carefully, explains things thoroughly, and genuinely cares about his patients. Like all professions, not all physicians are created equal. Dr. Sastre is the best primary care physician I’ve ever had and I pray I can keep him as my primary care physician for decades to come.
May 17, 2025
Very nice location. It is very organized and the staff is very friendly and informative.
May 17, 2025
Very good location..Top physicians and staff. Well organized and well run
..
May 17, 2025
Great service
May 17, 2025
I love my primary care physician and her office staff. I never feel rushed. She
Listens and has been very on top of my well being, including preventative health screenings.
May 17, 2025
Great staff
May 17, 2025
Friendly and convenient
May 16, 2025
The staff was polite, friendly, fast and efficient. The provider was very easy to chat with and supportive of my needs and situation.
I will go back.
May 16, 2025
Knowledgeable and Caring. They follow through on patient concerns.
May 15, 2025
Dr. Sastre is awesome. He is very thorough during appointments and does not make you feel rushed. He provides detailed information on all test results and action plans. His office staff is also organized and pleasant.
May 15, 2025
You are very otganized
May 15, 2025
Everyone is friendly, Dr Knox always takes her time with you.
May 15, 2025
Professional, efficient and very attentive to the needs of their patients !
May 15, 2025
Friendly staff and efficient.
May 13, 2025
The Professionalism. Dependability and trustworthy.
May 12, 2025
Everything
May 10, 2025
Friendly staff, caring doctors.
May 10, 2025
Everyone is so kind, knowledgeable, and very helpful. It’s always been a joy and great experience going to that medical office.
May 10, 2025
Love it.
May 8, 2025
Dr Sastre is a very thorough doctor whom I can depend on to take the time to listen to my concerns.
May 8, 2025
Simply put this office, staff, nurses and doctors are outstanding. Responsive, caring and provide excellent care!
May 8, 2025
Staff is friendly and helpful. Office is always clean and generally temperature is comfortable. Dr. Sastre is the best. I always feel at ease with him and can discuss whatever is bothering me. All in all, this office is very welcoming!!
May 8, 2025
Doctors and staff are helpful
May 8, 2025
Efficient and on time
Dr Sastre
May 8, 2025
Everything. You all listen, make us feel welcome and do you job well. What’s more to ask?
May 8, 2025
My doctor, Dr. Ricci. She is fantastic, she takes the time to listen and help you
May 5, 2025
On time! Quick
May 5, 2025
The staff is friendly and helpful. Dr Sastre is highly qualified and thorough.
May 5, 2025
Dr Knox has been wonderful
May 4, 2025
The staff and doctor are very nice and professional
May 3, 2025
Easy to schedule, thorough, kind !
May 3, 2025
Friendly staff, very little wait time, Doctor attentive to my concerns.
May 3, 2025
Been with this doctor for years and he listens to me and reacts with an explanation that is relevant to my health. Cannot ask for anything better than that!