Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,363 verified ratings
2,363 Ratings, 1,333 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Leah Sutton, APRN
Easy scheduling , professional and helpful staff , close to home , well run office .
Oct 25, 2025
Friendly. Punctual. Knowledgable
Oct 25, 2025
Friendly staff.
Oct 25, 2025
Dr. Sastre is very thorough.
Oct 24, 2025
Dr Sastre.
Oct 23, 2025
Very professional
Oct 23, 2025
The staff is very friendly and attentive.
Oct 22, 2025
Friendly and professional staff.The service is good and no waiying.
Oct 22, 2025
The staff is friendly and Doctor Sastre is Awesome!
Oct 19, 2025
Everything! Staff very friendly efficient
Oct 19, 2025
You’re great. You listen. I know you’ll get back to me sooner or later. Dr. Sastre used the virtual method to see me which was perfect. He knows I know my body. You nurses are great, he’s great. Feel lucky to be able to be his patient.
Oct 18, 2025
I don't have an opinion on the office. If it's anything like the rest of Brooks it is wonderful.
Oct 18, 2025
Doctors! Office Staff! Location! Convenience!
Oct 16, 2025
my doctor and the nurse is very nice
Oct 15, 2025
Very friendly and efficient
Oct 15, 2025
I like that the staff is efficient and friendly. Also ready to find answers when needed.
Oct 15, 2025
All the staff are pleasant and courteous and Dr. Sastre is an outstanding doctor. We feel blessed to have him as our GP
Oct 14, 2025
Dr. Sastre takes time with me. He reviews my information thoroughly and includes me in treatment options.
Oct 13, 2025
The team is professional and pleasant.
Oct 12, 2025
I like my Doctor
Oct 11, 2025
Professional and yet personal😎
Oct 11, 2025
My doctor & staff are helpful, caring & efficient.
Oct 10, 2025
Very pleasant, helpful
Oct 10, 2025
Cleanliness and friendly associates
Oct 9, 2025
Always ready and willing to help you. Friendly and very efficient staff and Dr. Sastre is great.
Oct 9, 2025
Dr Sastre is a very kind attentive and helpful and so are the staff there.
Oct 8, 2025
Dr Sastre!
Oct 8, 2025
Office is very modern and staff is super friendly.
Oct 6, 2025
Dr Sastre On time
Oct 6, 2025
Love the team! Best experience I've had in a very long time.
Oct 5, 2025
Everyone is friendly and it’s pretty quick to get in and out and when I call what I’m in a situation, they always squeeze me in the day
Oct 5, 2025
Friendly service and quality of care.
Oct 4, 2025
Close to my home. I think my Dr. is very good.
Oct 4, 2025
Friendly and caring staff. Also very responsive. Dr. Sastre is an excellent Dr. who listens.
Oct 3, 2025
Professional service in general
Oct 3, 2025
Dr. Sastre is always on target; allows be to have a say in my healthcare process
front office always kind and welcoming
Oct 3, 2025
thanks
Oct 3, 2025
Office manager and Dr's really go the extra mile!
Oct 2, 2025
Your staff is very knowledgeable.
Oct 2, 2025
Always professional , proficient, and compassionate .
Oct 2, 2025
Staff & physician are 10/10!
Oct 2, 2025
close by easy to get an appointment and a great doctor
Oct 2, 2025
I like Sara and Ms Betty who work in the front office. They are always friendly, and I enjoy chatting with them when I come in or I'm leaving. I also like it that the entire area, including the bathroom, are always clean.
Oct 2, 2025
Professional
Oct 1, 2025
Dr Ricci is a wonderful physician who genuinely cares about the health and well being of her patients. When I became her patient many years ago, I rarely saw a doctor unless I was ill. Preventive care was a foreign concept to me. Dr Ricci has guided me through an evolution of how I view health care. I see the value of making wise lifestyle choices to avoid problems down the road. When a problem arises, Dr Ricci addresses it promptly and professionally. She truly has improved the quality of my life.
Oct 1, 2025
The office staff is very courteous and accommodating. Dr. Sastre is very knowledgeable and has wonderful bedside manner with recommendations on how to improve your health.
Oct 1, 2025
Very professional and timely. Office staff and medical staff always helpful.
Oct 1, 2025
friendly, professional staff, doctor is awesome.
Sep 28, 2025
Dr.Sastre is the best!
Sep 28, 2025
Quick and efficient check in and processing. Professional, friendly and helpful staff. Meets all of my needs. Great work!