Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
1,917 verified ratings
1,917 Ratings, 1052 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 17, 2025
Aristides Sastre, MD
Great service
May 17, 2025
Great staff
Apr 26, 2025
Excellent doctor Sastre
Apr 26, 2025
Dr Sastre is an amazing physician. I am so comfortable having him as my primary Physician. He exhibits the traits of a conservative doctor while still being able to think out of the box.
Additionally the staff is special and I don't think you could have a better employee that Sarah at the front desk. She is perfect for that position.
Apr 24, 2025
Professional and friendly
Apr 24, 2025
All the doctors/assistants are great at their job and take great care of me and my family
Apr 24, 2025
Dr. Sastre allows me to take part in my…excellent listener and physician
Apr 21, 2025
Convenient/friendly staff/respectful of time
Apr 21, 2025
It is a very convenient location, just down from Baptist South hospital. I-95 and a main highway "Old St Augustine Road makes travel easy and you can quickly get in and out without any issues.
The staff is on point and value your time. When you have an appointment, they are very good at getting you in to see your doctor.
Apr 20, 2025
Dr. Sastre is a great physician. I’ve referred several people to him already.
Apr 19, 2025
very little wait time. Professional and knowledgeable
Apr 19, 2025
It was fast and I was out quickly
Apr 19, 2025
Excellent Dr and staff.
Apr 17, 2025
Dr Sastre is extremely thorough and caring and always takes his time to make sure you understand and to answer any question. His nurses also extremely caring and also take their time.The office staff is outstanding and his manager is on top of her job.
Apr 13, 2025
My most recent visit was in my mind an emergency. I have an eye infection and that day I had to drive to the Tampa area and see my granddaughter in a play. I didn't know if I had anything infectious. I was able to get in quickly, found out it was not infectious, a script was called in and I was able to see my granddaughter play the lead in Young Shrek.
Apr 13, 2025
Location was convenient, staff was friendly and professional. It appears to be a happy place.
Apr 13, 2025
Friendly staff.
Apr 11, 2025
Staff is excellent
Apr 11, 2025
Great staff, friendly, knowledgeable, and caring. Love that you’re not waiting in a waiting room for long periods, just to be taken back into an exam room and waiting a long time and feeling like you have been forgotten.
Apr 11, 2025
Everyone is very nice and helpful
Apr 11, 2025
Office staff and Dr.s / nurses/ Dr. Assistants are Professional, answers all of my questions, listens and spends time with me as a patient, and refills my perscriptions promptly.
Apr 11, 2025
Great location and everyone working there is so friendly.
Apr 9, 2025
Terrific, competent , professional people. Seeing Dr Sastre. 11 years- love the guy!
Apr 9, 2025
Everyone is friendly and respectful. Dr Ricci is awesome
Apr 9, 2025
Dr. Ricci listens to you. She doesn’t rush you out the doctor.
Apr 8, 2025
Great staff & awesome physician!
Apr 7, 2025
I really like Dr. Ricci, she is very thorough and professional
Apr 6, 2025
Dr. Sastre, he is kind, knowledgable, listens, and makes you feel like he really cares. That is hard to find nowadays.
Apr 6, 2025
I love hope helpful everyone is, and I love Dr. Ricci. She is very knowledgeable and caring.
Apr 6, 2025
Dr. Sastre
Apr 6, 2025
Everyone is very friendly and helpful.
Apr 5, 2025
Wonderful doctor, great staff, very convenient location.
Apr 5, 2025
Close by , love my MD and team , excellent office staff . Very supportive environment.
Apr 5, 2025
Outstanding doctor and staff. Knowledgeable, engaged, friendly and patient focused
Apr 5, 2025
So kind and friendly staff. Thorough MD visit. Dr. Knox was a great listener and she was prepared for my visit. I also met the PA and she was warm and welcoming as was everyone else in the office. I was so comfortable.
Apr 5, 2025
Dr. Aristides Sastre is extremely knowledgeable and took his time in explaining my situation and truly cared.
Apr 5, 2025
Friendly and efficient
Apr 4, 2025
comfy
Apr 3, 2025
About a mile from my home and I think Dr. Sastre is one of the best physicians in Jacksonville.
Apr 3, 2025
Dr. Sastre is the best doctor ever.
Apr 3, 2025
Everything
Apr 3, 2025
Convenient, efficient, and very professional .
Apr 3, 2025
Dr. Sastre is an amazing primary care physician. He is knowedgeable, has excellent people skills, and is responsive to my messages through the portal. I am blessed to be one of his patients.
Apr 1, 2025
Everyone is super nice. My doctor takes the time and listen to me and respond to any concerns. I feel like they really care.
Apr 1, 2025
Everyone is friendly and helpful, as well al very professional and knowledgeable. We really feel confident in your care
Apr 1, 2025
Easy to contact either the Dr or the Nurse practitioner.
Mar 29, 2025
Everything
Mar 29, 2025
The staff is friendly, Doctors are Great
Mar 29, 2025
The staff is amazing and Dr Ricci is a great physician. She is so thorough and her bedside manner is amazing !
Mar 29, 2025
I trust Dr Ricci. She has been my care provider for years and has been a fantastic health care partner.
Her approach is evidence-based and she is able to answer my questions and address any health concerns I have with confidence.
I appreciate her so very much!