Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,141 verified ratings
2,141 Ratings, 1178 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 4, 2025
Claudia Knox, MD
Great staff
Jul 27, 2025
Everyone is knowledgeable and proficient. Very attentive to details and always a smile to greet you. Dr Sastre takes his time, listens and explains, he puts no time limits on your appointment and he makes you leave with your questions answered. Dr Sastre and his staff are amazing.
Jul 25, 2025
Dr. Sastre is the best doctor ever! Very attentive and does an amazing job of coordinating care.
Jul 25, 2025
Dr Sastre is amazing. He is caring, thorough, and always on top of things. We get fast responses to messages sent via the portal.
Jul 25, 2025
Polite and competent.
Jul 25, 2025
Everyone is so nice
Jul 25, 2025
Dr. Sastre is more attentive, creative and has more follow through than any doctor with whom have ever worked. His ability to integrate information that might (ordinarily) only be understood by specialists in a given field makes him completely unique.
Jul 25, 2025
Everyone is so nice and friendly at this office!
Jul 24, 2025
My husband and I have been patients of Dr. Ricci for 17 years. She is an amazing physician. Dr. Ricci is one of the best doctors I’ve ever seen. Highly recommend!
Jul 24, 2025
They are kind and efficient.
Jul 24, 2025
Staff, service and my provider!
Jul 23, 2025
Efficient. quick service, attentive staff
Jul 21, 2025
the staff at BPC-Bartram Park are courteous and professional. On my last visit, the nurse practitioner addressed my concerns and provided the necessary treatment to alleviate my sciatica pain.
Jul 19, 2025
Very fortunate to have a professional,competent and trust in our Primary Dr. Dr Sastre.
Jul 19, 2025
Dr Ricci and staff are very thorough and professional
Jul 17, 2025
Was able to get a sick visit same day
Jul 15, 2025
Always welcoming and warm environment. The office staff has stepped up and truly is making strides to provide first level services.
Jul 14, 2025
Dr. Sastre always listens and address all patient’s concerns.
Adriana always returns my calls. So appreciate her.
Receptionists are friendly and helpful.
Jul 14, 2025
Staff very friendly, helpful and competent
Jul 14, 2025
On time and very efficient!
Jul 13, 2025
The people
Jul 12, 2025
Dr. Sastre is always prompt and answers any questions. The young lady who shot me in the arm with that vaccine was very nice too
Jul 12, 2025
On time all the time. Dr Sastre spends a good amount of time explaining everything. Very helpful on the portal also when problems arise.
Jul 12, 2025
Dr. Sastre is the best PCP I ever had. He's so caring and extremely thorough.
Jul 12, 2025
Wonderful staff at front desk very attentive to you call and situation. Also same situation when you check out just very great friendly service and atmosphere especially when you are not feeling so good or it’s been a hard day!!
Jul 11, 2025
Courteous fast check in. No long wait.
Jul 10, 2025
Dr. Sastre takes the time to explain the health issues about you. All of the staff is helpful and friendly
Jul 10, 2025
the support staff are very nice and Dr. Ricci is very thorough.
Jul 10, 2025
Great doctors and staff!
Jul 10, 2025
Doctor Sastre is always attentive to our needs and takes the time to explain test results and answer our questions!
Jul 10, 2025
Clean, receptionist nice
Jul 7, 2025
Everyone was very helpful and very quick about getting me back for my procedure
Jul 5, 2025
Knowledgeable doctor who educates me durning ever visit.. I hightly recommend Dr. Aristides Sastre
Jul 5, 2025
Professional, patient focused care. Dr Sastre is wonderful and rare in the medical profession.
Jul 5, 2025
Very caring and excellent health guidance
Jul 5, 2025
Very professional and helpful
Jul 3, 2025
Professional, but friendly
Jul 3, 2025
Everything
Jul 3, 2025
Punctuality
Jul 3, 2025
Its very close to my home.
Jun 28, 2025
Professional, thorough and personable.
Jun 28, 2025
I never have a long wait. If I have an appointment at 3:00, I am in an exam rroom at 3:00.
Dr.Sastre is thorough and does an excellent job explaining things. He also listens when I speak or ask questions.
Jun 28, 2025
I LOVE Leah! She is very thorough, professional, and eager to explain things to me! She returns questions promptly through the portal! A added bonus is she doesn’t keep you waiting in the exam room like other providers…
Jun 26, 2025
The staff is always so friendly and helpful. I really appreciate being able to ask questions and not feel rushed. I would recommend this office to everyone.
Jun 23, 2025
Staff are friendly and wait time was very acceptable. Dr. Sastre takes time to review my chart and answer my questions.
Jun 23, 2025
It is close to my home, close to hospital. It is clean, usually music piped in to waiting room.
Everyone is welcoming and helpful. Minimal wait time to be called back. Love the doctors. They really listen and if telling you about a drug you need, Dr. Sastre pulls it up to find out the cost with my insurance. All around best experience. This is the way medicine should be practiced rather than other Drs. who type as they talk at you and make little eye contact.
Jun 23, 2025
I just love Dr. Sastre, he is so nice and thorough!
Jun 19, 2025
Easy to schedule appointment, courtesy staff
Jun 16, 2025
Pleasant, efficient check in and preliminary tests.
Jun 14, 2025
The staff is friendly and Dr Ricci is amazing and thorough