Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

(904) 288-5550

www.baptistjax.com

4.9 out of 5

984 verified ratings

984 Ratings, 553 Comments


Jun 30, 2024
Tessa Ricci
The last few years I have had to wait 30 mins or more to see the doctor. My check in is quick but the wait time after is quite long

Jun 30, 2024
Aristides Sastre
Everything! From reception to time with Dr Sastre to check out everyone makes you feel listened to and cared for.

Jun 30, 2024
Aristides Sastre
All the people that work there. Dr. Sastre

Jun 29, 2024
KNOX, CLAUDIA
Professional, efficient, and clean. Everyone is always so kind.

Jun 29, 2024
Tessa Ricci
Dr very friendly and professional

May 25, 2024
Aristides Sastre
Easy check-in listen to all of my needs quickly took care of me and I was on my way. Always love the way that I'm treated and respected. Doctors and staff always take time with each and every patient.

May 25, 2024
Aristides Sastre
It is well run and the staff are polite and helpful. Dr. Sastre is an excellent doctor. We are so grateful to have him taking care of us.

May 23, 2024
Aristides Sastre
The staff is very pleasant and Dr Sastre is very courteous and explains everything clearly so you have a good understanding. They do not rush you through your office visit and make sure to address any concerns you may have.

May 23, 2024
BRITTANY NICOLE WRIGHT, APRN
Ease to communicate

May 23, 2024
Tessa Ricci
Professional & Friendly environment.

May 23, 2024
Aristides Sastre
I arrived on time for my appointment. Nobody else was in the waiting room. I was taken back for vitals almost immediately. I then waited for an hour to be seen by the doctor. The office was not busy and I do not understand why I had to wait.

May 20, 2024
Aristides Sastre
Very professional! as well as personable!

May 18, 2024
Aristides Sastre
Courteous, caring, professionals who are knowledgeable and up to date on the latest medical information, to ensure the best care possible!

May 18, 2024
Aristides Sastre
Dr Sastre & his staff

May 18, 2024
Aristides Sastre
efficient competent

May 17, 2024
Tessa Ricci
Dr Ricci has been my primary doctor for many years. She is very knowledgeable and attentive to my needs. Her bedside manner is caring and considerate. I would recommend her to all my friends and family.

May 16, 2024
Aristides Sastre
Highly knowledgeable personal staff.

May 13, 2024
KNOX, CLAUDIA
People are so welcoming & caring & friendly. Great care from Dr Knox & Brittney & Christina! Thank you all for all you do for me!

May 12, 2024
KNOX, CLAUDIA
Everyone is so friendly and helpful.

May 12, 2024
Tessa Ricci
Staff is pleasant. Dr. Ricci takes the time to discuss any issues or concerns and answer any questions. She clearly explains test results and actions needed.

May 10, 2024
Aristides Sastre
Medical care was very thorough.

May 9, 2024
Aristides Sastre
Outstanding professionalism!

May 5, 2024
Aristides Sastre
I like that Dr. Sastre takes the time to listen and thoroughly explains things.

May 5, 2024
KNOX, CLAUDIA
Friendly staff and very efficient, concerned doctors.

May 4, 2024
Aristides Sastre
Everything. Familiarity. Listening. Timeliness. Professionalism. Good advice. Just a pleasure to go there.

May 4, 2024
Tessa Ricci
Everyone was very helpful and nice. The doctor is pleasant and knowledgeable. Plus it's very close to my house.

May 3, 2024
KNOX, CLAUDIA
Friendly staff, caring doctors

May 2, 2024
KNOX, CLAUDIA
Dr. Claudia Knox. Quick responses.

May 1, 2024
Aristides Sastre
Our visit was friendly, in a timely manner, did not feel rushed and felt like Great attention and listening on behalf of Dr. Sastre and the attending nurse.

Apr 28, 2024
KNOX, CLAUDIA
Very professional

Apr 27, 2024
Tessa Ricci
great doctors, caring and concern

Apr 25, 2024
Aristides Sastre
Everything. Staff is very efficient and Dr Sastre is the best

Apr 24, 2024
Aristides Sastre
My Doctor, Dr. Sastre !!!! Also a very friendly staff

Apr 24, 2024
Aristides Sastre
The doctor and Team are professional and helpful.

Apr 24, 2024
Tessa Ricci
Dr Ricci, office is friendly and don't have to wait a long time.

Apr 22, 2024
Tessa Ricci
Dr. Ricci is an amazing physician. She has helped me tremendously over the last several years. She is ethical, compassionate, and provides ways to improve overall health and well being. She will always follow up and follow through. There are physicians out there that will spend 5 minutes and prescribe whatever is asked for. Dr. Ricci actually sits and listens and tries to find out the best approach to keep your mind and body healthy. There are often times that we rely on 'reviews' rather than being appreciative for physicians who perform ethically and truly want the best for her patients. There is a reason she is hard to get in to see. I know several of her patients, and they all feel the same way as myself. She is an extraordinary person and physician. Baptist should be proud that Dr. Ricci holds true to the oath of being a physician, but someone who also cares deeply for providing excellent care to her patients. Feel free to post this, as she deserves to be recognized for the continued care and excellence as a physician in this system.

Apr 21, 2024
KNOX, CLAUDIA
My first experience there was ambiguous. I am not so sure I feel comfortable with the level of care. The staff was nice, tho.

Apr 21, 2024
KNOX, CLAUDIA
The people are great to work with. Always friendly and smiling.

Apr 20, 2024
Aristides Sastre
Convenient location, good parking, easy to drive in and get out. I like the smaller office because it is less crowded. The office staff seems very organized and professional. Never had an issue of filing a claim incorrectly. Best of all, I like the doctor, who takes the time to explain his method of evaluating my current health concerns. Very thorough and thoughtful.

Apr 18, 2024
Aristides Sastre
Everyone at the front desk is helpful, friendly, and easy to work with should you need any assistance. Dr. Sastre is a very patient and understanding physician with an absolutely INCREDIBLE memory for details and data. When briefing me on my blood work, he knows the recommended parameters for good health for comparison to my lab numbers from memory and it is often absolutely astonishing!! His memory is incredible!!

Apr 14, 2024
KNOX, CLAUDIA
Dr. Knox and her team provide quality care. Dr. Knox listens and we have a conversation about my overall health. The front desk is friendly and helpful. I highly recommend Dr. Knox as a PCP.

Apr 14, 2024
Aristides Sastre
The office was very efficient, and Dr Sastre is very knowledgeable and attentive.

Apr 14, 2024
Aristides Sastre
Friendly and efficient

Apr 13, 2024
Aristides Sastre
Efficient!

Apr 13, 2024
Tessa Ricci
Dr Ricci is excellent and I would definitely recommend her to my family and friends. She listened to my concerns and took them seriously. I appreciate her proactive approach to prevent medical problems, rather than just being reactive. The staff is very helpful and nice as well.

Apr 13, 2024
Tessa Ricci
The entire staff are very personable. Dr. Ricci is very thorough and never makes you feel like she???s rushing to get to the next patient. I always feel like she genuinely cares about me and my wellbeing ????. Thank you to you all!

Apr 12, 2024
Aristides Sastre
Every one is helpful

Apr 11, 2024
Aristides Sastre
Dr Sastre is one of the most empathetic doctors I've ever met and the staff is terrific.

Apr 11, 2024
Aristides Sastre
Friendly and helpful people.

Apr 11, 2024
Aristides Sastre
Everyone is helpful and kind.