Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
1,385 verified ratings
1,385 Ratings, 774 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 26, 2024
LONGACRE, VANESSA V.
Its proximity to where I live. The staff is professional and friendly.
Dec 23, 2024
Tessa Ricci, MD
Fast service and very courteous.
Dec 22, 2024
Claudia Knox, MD
Very friendly and welcoming. Very clean and professional. Love the staff here.
Dec 20, 2024
Aristides Sastre, MD
Clean and staff are respectful and kind. Dr. Sastre takes his time to review everything and make recommendations.
Dec 20, 2024
Aristides Sastre, MD
Customer service
Dec 18, 2024
LONGACRE, VANESSA V.
It was wonderful to be able to schedule an appointment the day we requested it. Nurse Practioner Vanessa was great with my father.
Dec 18, 2024
Tessa Ricci, MD
Efficient staff . On time appointments and kind staff.
Dec 16, 2024
Aristides Sastre, MD
Courteous, professional, convenient
Dec 16, 2024
Aristides Sastre, MD
Dr. Sastre is amazing, he takes his time with you and makes you never feel rushed. He truly cares about his patients.
Dec 14, 2024
Aristides Sastre, MD
easy parking, easy to get to, friendly staff, easy check in and out.
Dec 12, 2024
Tessa Ricci, MD
My Doctor, Dr. Ricci, spends time with me answering all my questions. Office staff is friendly and professional.
Dec 12, 2024
Aristides Sastre, MD
D
R. SASTRE IS SUPER DOCTOR AND PERSON. OFFICE PEOPLE VERY NICE
Dec 12, 2024
Brittany Wright, APRN
Friendly and knowledgeable
Dec 9, 2024
Aristides Sastre, MD
Dr Sastre is excellent!
Dec 7, 2024
Aristides Sastre, MD
Professional and quick
Dec 7, 2024
Tessa Ricci, MD
Dr Ricci is a great doctor. She is friendly and thorough. Office is neat and clean.
Dec 6, 2024
Aristides Sastre, MD
Dr. Sastre is wonderful. He is very knowledgeable, well-researched, patient and takes the time to review and explain all of the test results collected before each office visit. The staff are all courteous and proficient. It is a well-managed operation.
Dec 5, 2024
Aristides Sastre, MD
Personnel always friendly and helpful. Office and all other rooms clean and roomy. Making appointments are easy.
Dec 5, 2024
Aristides Sastre, MD
Everyone is helpful, polite and professional.
Dec 5, 2024
Aristides Sastre, MD
Dr. Sastre is fantastic! Professional, caring and knowledgable! Always helpful!
Dec 2, 2024
Aristides Sastre, MD
Dr Sastre is a fantastic physician; knowledgeable & caring
Nov 29, 2024
Claudia Knox, MD
Dr. Knox was very thorough with my wellness exam and made me feel very comfortable.
Nov 25, 2024
Aristides Sastre, MD
I am grateful for the care I receive at Baptist Primary. Dr. Sastre always takes the time to thoroughly review my medical history, listens to my current symptoms and offers great advice for how to move forward. In an emergency, the staff is very accommodating and they work to getting us in quickly. Additionally, any requests for refills are addressed quickly.
Nov 25, 2024
Aristides Sastre, MD
My appointments are always on time and no long wait time
Nov 25, 2024
Claudia Knox, MD
Great doctors and friendly staff!
Nov 23, 2024
Claudia Knox, MD
Easy to get to
Nov 23, 2024
Claudia Knox, MD
The office was clean. My doctor was was very attentive and knowledgeable. This was my first visit and she let me address all my concerns. I felt more comfortable after I left with issues I addressed.
Nov 23, 2024
Tessa Ricci, MD
Wait is not too long. Easy to communicate with. Responsive
Nov 23, 2024
Claudia Knox, MD
Friendly efficient staff
Nov 19, 2024
Aristides Sastre, MD
Nice staff
Nov 18, 2024
Aristides Sastre, MD
Dr Sastre and his nurse
Nov 17, 2024
Aristides Sastre, MD
Dr. Sastre is wonderful!
Nov 16, 2024
Tessa Ricci, MD
All care, concern & consideration received.
Nov 16, 2024
Aristides Sastre, MD
Dr Sastre is fantastic physician & person!!!
His staff is very good, friendly and helpful!
Could not be happier!!!
Nov 16, 2024
Tessa Ricci, MD
The waiting room is neat and quiet. The doctor and nurses are very nice and attentive.
Nov 14, 2024
Tessa Ricci, MD
Very friendly very clean, and very thorough!
Nov 14, 2024
Aristides Sastre, MD
Thank you to Dr Sastre and his team.
Nov 14, 2024
Aristides Sastre, MD
Dr. Sastre
Nov 10, 2024
Claudia Knox, MD
An 11:15 appointment was initiated at 11:15, excellent and punctual medical attention.
Nov 10, 2024
Claudia Knox, MD
The staff is very nice, easy check-in & check-out, doctor Knox talked about an issue I have & was very encouraging how to fix it. Over all great experience
Nov 9, 2024
Tessa Ricci, MD
Friendly team members and Dr. Ricci is an excellent practitioner.
Nov 9, 2024
Tessa Ricci, MD
Courteous staff, caring doctor who listens and asks if she covered everything, clean office and timely service.
Nov 9, 2024
Aristides Sastre, MD
Love my doctor Dr. Sastre
Nov 7, 2024
Aristides Sastre, MD
Dr Sastre is one of the most thorough and attentive physicians I have ever seen. He impresses me with his knowledge and presents options in a concise manner . I feel privileged to have him as my primary doctor and highly recommend.
Nov 7, 2024
Aristides Sastre, MD
It’s just like a Swiss watch. Runs smoothly and no hiccups and it’s a pleasure to be around everyone.
Nov 6, 2024
Brittany Wright, APRN
Friendly and professional staff. Brittany is outstanding and a big help on the video appointments.
Nov 4, 2024
Tessa Ricci, MD
Friendly and caring….
Nov 4, 2024
Aristides Sastre, MD
Everyone is so friendly
Nov 4, 2024
Aristides Sastre, MD
I love doctor sastre!
Nov 3, 2024
Claudia Knox, MD
Very friendly and professional . I like my new doctor Claudia Knox.