Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,819 verified ratings
2,819 Ratings, 1,607 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2026
Joel Ahlgrim, DO
Physicians and staff
Mar 28, 2026
Staff members always friendly and professional. Always treat me with respect.
Mar 28, 2026
The are always on time. They are very friendly and efficient.
Mar 27, 2026
The staff is very friendly and helpful, and my doctor is dedicated to my health.
Mar 27, 2026
I was able to get an appointment very easy and the doctor was very nice
Mar 21, 2026
Dr Sastre is the best doctor I ever had. Very attentive explains well , he shows he cares for his patients.
The office staff is really nice as well.
Mar 16, 2026
Dr Sastre is so thorough...reviewing test results, giving his input to treatment options...
And the office staff are personable, & professional!
Mar 16, 2026
Doctor was very attentive spent time with me . Went over all the results of test and very thorough and complete.
Mar 15, 2026
People polte andprecise on problem solving
Mar 15, 2026
The employees are always friendly . And the office is always clean.
Mar 15, 2026
Dr. Sastre and staff are caring, helpful and efficient.
Mar 14, 2026
Close to home
Mar 13, 2026
Extremely competent doctor Sastre who takes time, listens and explains everything
Mar 12, 2026
Dr. Sastre is excellent! Very patient with my mom and did a great job explaining everything and being so thorough. We are very appreciative having him as our doctor!
Mar 12, 2026
Dr. Patel is an excellent provider as always. He takes the time to listen to your medical complaints and explains in detail what you need to do for that specific complaint. He is never rushed and explains things to you in non medical terms that you can understand. Keep up the great job Dr. Patel!!
Mar 12, 2026
Easy access and short wait time.
Mar 12, 2026
Very friendly and efficent
Mar 12, 2026
Dr. Sastre is the best Dr I've ever had. He listens and cares about his patients. I feel so blessed to hsve him as my Dr. He truly is one of a kind. Love him!!!!!!
Mar 12, 2026
Dr Sastre is a wonderful person/doctor. He takes his time with his patients.
Mar 11, 2026
Pleasant staff. Clean environment.
Mar 9, 2026
Very friendly, helpful and efficient
Mar 9, 2026
Everything
Mar 8, 2026
I love it! Everyone was kind and attentive.
Mar 8, 2026
Always clean and quiet. Office personnel always friendly and helpful
Mar 7, 2026
Awesome thank you!
Mar 7, 2026
Everything!
Mar 7, 2026
Very thorough, attentive and on time. Kind and caring.
Mar 7, 2026
Clem efficient and compassionate
Mar 7, 2026
Cleanliness and location
Mar 6, 2026
Great customer service. Time with you. Shows they care
Mar 6, 2026
Dr Sastre is awesome! Very professional and great bedside manner. He is very patience and knowledgeable. We would definitely recommend him as a primary care professional
Mar 5, 2026
HCP/Staff do what they say they will do. With other providers in past, things are said and not completed unless you call several times.
Mar 5, 2026
easy appointments
close by
short wait times
Mar 5, 2026
Everyone is friendly and knowledgeable. They’re close to my house and it’s easy to get an appointment when I need it.
Mar 5, 2026
Everyone is exceptional. Very accommodating and polite and very timely.
Mar 5, 2026
The receptionist is very nice and helpful .
Mar 5, 2026
Convenient, clean, the doctor, the staff.
Mar 4, 2026
Friendly staff
Mar 4, 2026
Everyone is always friendly, the location is onvenient and Dr. Ricci takes the time to discuss things with me.
Mar 2, 2026
Dr Sastre and staff are amazing. Have been going to this office for years and always treated with care and respect.
Mar 1, 2026
They are always very professional, kind and caring at Dr. Sastre's office. Dr. Sastre is the best! He takes his time to answer my questions and is very thorough with my exam. He is a warm and very caring person also.
Feb 28, 2026
Efficient and nice as well
Feb 28, 2026
Friendly, thorough and on time!
Feb 28, 2026
Professional, efficient, caring members at Baptist!
Feb 26, 2026
Friendly
Feb 26, 2026
Everyone is polite and friendly.
Feb 26, 2026
Location is easy to get to.
Feb 23, 2026
always clean
Feb 22, 2026
Dr.Sastre is the very best!!!
Feb 21, 2026
Dr. Ahlgrim and his nurse, Molly, are first rate. They are friendly, caring, and listen very well. I am happy to be their patient.