Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
3,077 verified ratings
3,077 Ratings, 1,735 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Aristides Sastre, MD
Dr sastre
Jul 25, 2026
Professional and friendly.
Jul 24, 2026
The staff is great and Dr. Ricci is an excellent doctor.
Jul 23, 2026
Dr Sastre is the best doctor I’ve ever gone to. Unfortunately he is leaving the practice. The office itself is very professional and friendly.
Jul 22, 2026
Friendly and professional
Jul 22, 2026
Dr. Sastre… very unhappy that he is leaving..
Jul 22, 2026
Friendly people and great doctor
Jul 20, 2026
Courteous and helpful staff. Convenient location. Knowledgeable doctors and spa
Jul 18, 2026
We have been coming to this office and being a patient of Dr Sastre for many years. We will miss him very much, but will continue coming to the practice.
Jul 17, 2026
Everything
Jul 17, 2026
Great staff
Jul 17, 2026
Clean. Efficient and Peaceful
Jul 16, 2026
Everything
Jul 15, 2026
Always helpful caring efficient
Jul 15, 2026
Everyone is friendly. I like Dr. Sastre as he listens to you, cares about you, and explains to you what is going on with your body and helps you. He always responds to your messages on your portal and returns calls.....lot of times after office hours.
Jul 11, 2026
close by
easy appointments
friendly staff
Jul 11, 2026
Dr, Ricci is very nice and she is thorough with her care
Jul 10, 2026
Comfortable
Jul 8, 2026
Friendly and efficient
Jul 8, 2026
NP listened and questioned me compassionately.
Jul 8, 2026
I have been a patient of Dr.Ricci for over 13 years and have recommended her to friends and family. She is a amazing provider who is attentive and listens to my concerns.The staff is always friendly and helpful.
Jul 1, 2026
Friendly, efficient and the office ran in a timely mannner.
Jun 26, 2026
Great staff, great physician!
Jun 25, 2026
friendly , efficient and easily accessible
Jun 25, 2026
Friendly and punctual
Jun 24, 2026
Very friendly and Dr Sastre explains everything in details, takes his time and doesn’t rush you.
Jun 19, 2026
Best care i received.
Jun 18, 2026
The time & patience the DR takes with each of us he will be greatly missed 😢
Jun 18, 2026
Friendliness of staff
Jun 13, 2026
Great Doctor! Thank you Dr. Ricci!
Jun 13, 2026
Very close to my house
Jun 12, 2026
Staff is very helpful
Jun 12, 2026
Very efficient friendly helpful
Jun 12, 2026
It is so sad to say goodbye Dr Sastre. Truly the best primary doctor we ever has. But we wish him well
Jun 11, 2026
Dr. Sastre is the absolute best GP I have ever had. Several of my family members go to him and we are all pleased. He stays up-to-date and educated on current medicine. He is also well connected to the rest of the medical community. I have been satisfied with every referral he has given me over the past years. I am always confident in his diagnosis and feel like me and my family receive the best care. He is one in a million.
Jun 7, 2026
Professionalism and medical expertise
Jun 5, 2026
Friendly staff and I really enjoyed meeting Jessica.
Jun 5, 2026
Dr. Sastre is amazing. He listens and responds to all my concerns.
Jun 5, 2026
Friendly staff, appointments on time, clean offices, easy appointment scheduling.
Jun 5, 2026
DR. SASTRE LISENS TO WHAT I SAY. YOU FEEL LIKE HE CARSE.
Jun 5, 2026
Dr. Ricci and Christna are great. Best PCP ever. Highly recommend.
Jun 4, 2026
Everything, Love Dr Sastre
Jun 3, 2026
Comfortable. Not crowded.
Jun 2, 2026
Reliable, knowledgeable
May 30, 2026
Everyone, from front desk to my doctor, is so caring and just plain nice. They will go out of their way to make accommodations for whatever my needs are at a particular time, and spend however much time is needed to make me feel seen, heard and cared for.
May 29, 2026
Dr Ricci
May 28, 2026
Dr Sastre is very thorough and I really appreciate that so much!
May 28, 2026
Dr. Sastre is an excellent doctor. He listens carefully to his patients and treats them with kindness and respect. His nurse and office staff are always courteous and welcoming to his patients.
May 28, 2026
Excellent service from Dr. Sastre
May 22, 2026
Dr Ricci has always been a conscientious physician, and been very caring towards my health. She gives me plenty of time and attention and seems genuinely concerned about my well being. Seems to have had a fair amount of turnover in their office over the years, but her medical assistant’s have always been competent and pleasant.