Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,769 verified ratings
2,769 Ratings, 1,559 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
Aristides Sastre, MD
Dr.Sastre is the very best!!!
Feb 21, 2026
Dr. Ahlgrim and his nurse, Molly, are first rate. They are friendly, caring, and listen very well. I am happy to be their patient.
Feb 21, 2026
Friendly professional people.
Feb 21, 2026
Friendly staff and very knowledgeable doctor.
Feb 20, 2026
Very clean, team is respectful, appointment near on time.
Feb 20, 2026
Truthful and goes over your chart and bloodwork and Sastre said these were the best tests I have had since being a patient there for over 14 years
Feb 20, 2026
Everyone is amazing at Bartram from the front desk, to nursing, to Dr. Sastre!
Feb 19, 2026
Staff is amazing and Dr Ricci has a great bedside manner
Feb 19, 2026
Great Dr and caring staff
Feb 19, 2026
Everyone is welcoming when you arrive. Dr. Ricci is awesome and a doctor that cares. She takes the time to get to know her patients and doesn’t just rush through anything. She takes the time to explain things and is never rushed to get to the next patient.
Feb 19, 2026
Great Doctor. Nice location. Fast check in.
Feb 18, 2026
Tstaff including dr was very nice and spent a fair amount of time with me liked them a lot. Also the location is great. Just down the road from where I live.
Feb 18, 2026
Dr Sastre is very good to communicate. He is great.
Feb 18, 2026
Everything!
Feb 16, 2026
Close to home and work.
Feb 15, 2026
Dr Sastre is great primary care doctor.
Feb 15, 2026
Professional and efficient. Highly skilled medical professionals who truly put the patient first.
Feb 14, 2026
Everyone is so helpful and efficient and kind. I love the fact that they actually listen to you. Especially Dr. Sastre.
Feb 14, 2026
Friendly
Feb 14, 2026
Clean and kind environment
Feb 12, 2026
Dr takes time with you, doesn’t hurry.
Feb 11, 2026
Friendliness, professional
Dr. Sastre always listens and offers help to what ever I am experiencing
Feb 11, 2026
Friendly professional staff. Convenient location.
Feb 11, 2026
Dr. Sastre is thoughtful, patient, and insightful.
Feb 11, 2026
I love how professional the staff and how attentive everyone is Dr. Sastre is the best
Feb 9, 2026
Friendly people.
Feb 8, 2026
Great staff and wonderful doctors
Feb 8, 2026
Everyone is helpful, they spend time to listen to you, and are prompt with responding to calls.
Feb 8, 2026
Great office to work with. Super helpful
Feb 7, 2026
I like everything. The front desk is so nice. They are pleasant on the phone as well and very helpful. Dr. Sastre is a wonderful, professional, smart doctor and I feel confident and secure having him as my primary doctor.
Feb 7, 2026
Physician, medical assistant, front office staff- nice, convenient location.
Feb 7, 2026
Great staff, wonderful Doctor and Physician Assistant and very good nurse.
Feb 7, 2026
Everybody is friendly and professional.
Feb 7, 2026
Everyone is so friendly and professional. The Doctors and the PAs take their time with and don’t rush and try to move on to the next patient.
Feb 7, 2026
no wait time. friendly staff. caring staff.
Feb 6, 2026
PA Vanessa very knowledgeable, helpful and understanding. My first visit with her. I was very impressed
Feb 6, 2026
Dr Ricci and desk staff
Feb 6, 2026
Trustworthy physicians
Feb 5, 2026
The in house service of all the staff and doctors.follow up of the patient Record.
Feb 5, 2026
Very clean , and not a lot of people in waiting room to see the doctors, and everyone are so great and doctors are number one .
Feb 5, 2026
had a recent tele health visit
NP was very nice-asked questions-answered mine
Feb 5, 2026
Very professional. Always wonderful to see Dr. Sastre, who is extremely knowledgeable and so compassionate.
Feb 5, 2026
The doctor
Feb 4, 2026
The professionalism, responsiveness, kindness, and compassion shown.
Feb 1, 2026
Doctor Sastre is the best Primary Doctor we have ever had. We are so blessed to have Doctor Sastre as our Primary Doctor. I have a lot of health issues it's very important to have a great Primary Doctor like Doctor Sastre. Doctor Sastre is a great listener and goes over everything with you. He is always so kind and polite and caring even though l know he is a very busy Doctor. But he never shows it in his demeanor he has great staff helping him. Everyone at the office is always kind and caring. Thank you very much Doctor Sastre for all your help and kindness 🙏
Feb 1, 2026
Warm welcome and fast service. Dr. Ricci shows she really cares
Feb 1, 2026
The staff is friendly and knowledgeable but they are short staffed at this time.
Feb 1, 2026
Very professional
Jan 31, 2026
Everything!
Jan 31, 2026
Been with Dr Ricci over 20 years. Amazing doctor, care and support. Am still north of the flowers due to Dr Ricci , her caring staff and my wife. There is a medical angel on the staff name Christina, most amazing, caring person. I am truly blessed.