Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

(904) 288-5550

www.baptistjax.com

4.9 out of 5

2,889 verified ratings

2,889 Ratings, 1,655 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Dr. Sastre.

Apr 24, 2026
Nice professional people,being treated nicely.

Apr 24, 2026
Always very thourough and professional. I appreciate all you do for me!

Apr 23, 2026
Excellent professional medical services.

Apr 22, 2026
Everything you would want. Prompt care. Thorough.

Apr 22, 2026
Dr. Sastre is the most caring, thorough doctor. He never rushes you. He truly cares about his patients.

Apr 22, 2026
Efficient, nice people. Very personable /friendly

Apr 22, 2026
Well run office. Dr. Sastre is a great physician, caring and dedicated as always.

Apr 21, 2026
Dr. Sastre is the best primary physician I’ve ever had. He takes time to listen and doesn’t suggest medication without discussing it and listening to your input.

Apr 19, 2026
Dr. Sastre is amazing. He came to my appointment so prepared with facts and suggestions. Plus, his calm demeanor put me at ease. I can’t recommend Sastre and the entire staff highly enough. They are the best!

Apr 18, 2026
Love my doctor, and staff is friendly.

Apr 18, 2026
Not over flowing with patients. Very clean

Apr 17, 2026

Apr 17, 2026
Great visit

Apr 17, 2026
All are very helpful in getting my needs met

Apr 17, 2026
Friendly, competent staff and very happy with the care provided by Dr. Sastre.

Apr 17, 2026
Office is immaculate staff efficient on time Dr Sastre takes time to cover all my questions explains very well very friendly

Apr 16, 2026
Doctor Sastre and staff are very nice and friendly.

Apr 15, 2026
Clean and pleasant employees. I never feel rushed by my doctor and he listens and communicates clearly.

Apr 15, 2026
I have been a patient of Dr. Sastre‘s for many years. He again and I’ve said this before is the closest thing to a country type doctor. He’s kind very knowledgeable and has an excellent supportive staff. Emily, who is Dr. Sastre’s right arm takes care of the business of the practice but also is very endearing to situations like ear wax removal, etc. What more can I say about all of them except they are great.

Apr 15, 2026
Friendly, professional, and Prompt! Dr. Sastre is very knowledgeable and intelligent; he doesn’t rush and he always does what he says he is going to do.

Apr 15, 2026

Apr 15, 2026
I enjoy the people that work there.

Apr 14, 2026
Friendliness of staff, I seldom wait 10 or more minutes for scheduled appointments, my insurance is always in order

Apr 11, 2026
Friendly staff and complete confidence in my Doctor.

Apr 10, 2026
Dr Sastre is caring and explains everything.

Apr 10, 2026
I think Dr Sastre is one of the best primary care physicians I've ever had. He takes time to go over my lab work and puts it to me in terms that are easy to understand.

Apr 9, 2026
usually short wait times convenient location nice staff and docs

Apr 9, 2026
Close to home, clean, efficient

Apr 8, 2026
Great staff, knowledgeable health providers.

Apr 8, 2026
Clean, efficient, friendly. prompt.

Apr 5, 2026
Friendly and efficient

Apr 5, 2026
Dr. Patel is wonderful! He is patient, caring, and knowledgable!

Apr 4, 2026
Dr Ricci takes the time to listen to me and I feel I am heard. The staff is friendly and professional. I am very happy with the care I receive.

Apr 3, 2026
Our family have been seeing Dr Sastre for about 10 years and have always been impressed by his expertise and professionalism. He consistently provides top-notch care and never falls short of expectations. He is truly the reason we continue going to this office

Apr 3, 2026
Dr Sastre, front desk, location.

Apr 2, 2026
Very close to my home.

Apr 1, 2026
Extremely knowledgeable, extremely professional and extremely caring position and staff

Apr 1, 2026
Caring and efficient staff

Apr 1, 2026
Clean. Efficient.

Mar 29, 2026
Helpful and professional team.

Mar 28, 2026
The people are polite, friendly, and efficient

Mar 28, 2026
Physicians and staff

Mar 28, 2026
Staff members always friendly and professional. Always treat me with respect.

Mar 28, 2026
The are always on time. They are very friendly and efficient.

Mar 28, 2026
Brand new

Mar 28, 2026
Friendly, patient, and competent staff and Dr. Sastre is outstanding! He listens to me, has a vast knowledge of medicine, and makes sensible and realistic recommendations based on my specific needs. Thanks to the entire team!

Mar 28, 2026
Dr Sastre is an incredible primary care physician. He’s attentive, thoughtful, and a real asset to your practice. Seriously, he’s amazing

Mar 27, 2026
The staff is very friendly and helpful, and my doctor is dedicated to my health.

Mar 27, 2026
How professional everyone is