Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
1,780 verified ratings
1,780 Ratings, 995 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 21, 2025
LONGACRE, VANESSA V.
Dr [last name], Vanessa Longacre, and the staff are professional and courteous
Mar 21, 2025
Dr. Sastre is the best.
Mar 21, 2025
Knowledgeable, friendly, always on time.
Mar 21, 2025
I appreciate that the office runs on schedule. When I have an appointment I am seen at that time. Also, Dr. Sastre is a phenomenal doctor. He is very thorough and takes time explaining everything to me.
Mar 19, 2025
Accessibility. Never feel rushed through visit.
Mar 16, 2025
I like Dr.Sastre very much, he is a very caring doctor and office runs well.
Mar 15, 2025
The efficiency and friendliness.
Mar 15, 2025
Dr. Sastre is wonderful. He is kind, caring and extremely professional.
Great office!
Mar 14, 2025
Great doctor & staff.
Mar 13, 2025
On time
Mar 13, 2025
Very pleasant and very efficient!
Mar 10, 2025
Clean, staff pleasant and very efficient.
Mar 10, 2025
I love my doctor
Mar 9, 2025
I have been a patient of Dr Sastre for about 20 yrs and he gets top support from me! His staff is very efficient kind helpful. I trust him and he’s never in a rush with me. Answers all my questions and takes very good care to explain if I don’t understand!
Mar 8, 2025
Very pleasant
Mar 8, 2025
Doctor Sastre
Mar 6, 2025
clean, neat , organized with a very professional staff
Mar 6, 2025
Positive interactions and service from all staff including: reception, nursing staff, and medical providers. Very caring and proactive medical care.
Mar 6, 2025
Friendly and concerned for my health and well being.
Mar 6, 2025
I have been a patient of that office for many years from Dr. Sastre down to the staff. Everything is very professional and caring at the same time.
Mar 6, 2025
Very friendly
Mar 3, 2025
Wait time was not long and Dr. Knox did a good assessment.
Mar 3, 2025
Everything!! Excellent
Mar 2, 2025
They take time that is needed
Mar 2, 2025
WE LIKE THE BAPTIST HOSPITAL PRIMARY CARE-BARTRAM PARK OFFICE AS IT'S ALWAYS NEAT & CLEAN AND ALL THE EMPLOYEES ARE VERY WELCOMING AND COURTEOUS.
Mar 1, 2025
Pleasant and professional staff.
Mar 1, 2025
We love Dr. Sastre, he has been our doctor for many years, and his MA, Adriana is very good. Staff is friendly and pleasant office environment.
Feb 27, 2025
Helpful
Feb 24, 2025
friendly staff, consistency in staff is also very telling and provides comfort
Feb 24, 2025
Nothing I like the people and the service I get there.
Feb 22, 2025
I like the friendly staff both in front and back office. Dr. Sastre always takes his time with you. I never feel rushed.
Feb 22, 2025
Very thorough, don’t rush you out, listen to your concerns.
Feb 20, 2025
Organized, friendly, helpful 0ffice. Dr Sastre and his associates give excellent patient care.
Feb 20, 2025
Taken quickly and really like my Dr Sastre !!! He listens to you and helps me understand certain things. He is honest telling you what works n what doesn’t . When he suggest something he prints out a product I can buy with a picture of it n what it does.
Feb 20, 2025
Accessible, connected to Baptist Health hospital, compatible person doctor
Feb 18, 2025
Friendly, clean and always very helpful!
Feb 15, 2025
Very caring
Feb 14, 2025
Everyone in the office is very nice, friendly, and efficient. I love Dr. Sastre. I drive all the way from Saint Augustine to see him. He is a Doctor Who actually listens to his patients and makes great recommendations for good health. I’m so grateful to have him as my doctor.
Feb 14, 2025
Clean facility, very efficient and caring staff. Always willing to assist where needed. Health care individuals take the time needed to access and deal with your situation.
Feb 13, 2025
Dr Sastre and staff are the BEST!!
Feb 13, 2025
They are always on time.
The workers are very kind.
Feb 13, 2025
Professional, personal and caring.
Feb 13, 2025
Great office and staff.
Feb 13, 2025
Everyone is so friendly and helpful and the Doctor is awesome, I see Dr Ricci
Feb 13, 2025
Friendly and very professional
Feb 13, 2025
Exceptional patient care.
Feb 13, 2025
Everything! Great professional staff and Drs.
Feb 13, 2025
Pleasant staff. Dr. Sastre is undoubtedly the best primary care physician I have ever had the pleasure of seeing. After twenty five years in medicine myself I can tell you he is one of the best of the best.
Feb 9, 2025
Very friendly and really no waiting
Feb 9, 2025
Everyone was very nice and willing to help you as much as they could, place is very clean anytime you go there. Doctors are always doing the best they can to make your visit easier for your health care visits.