Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,932 verified ratings
2,932 Ratings, 1,686 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 22, 2026
Tessa Ricci, MD
Dr Ricci has always been a conscientious physician, and been very caring towards my health. She gives me plenty of time and attention and seems genuinely concerned about my well being. Seems to have had a fair amount of turnover in their office over the years, but her medical assistant’s have always been competent and pleasant.
May 20, 2026
Staff is very courteous. Dr Ricci is the best. She listens
May 20, 2026
Dr Ricci and her staff are great!
May 17, 2026
Highly rated doctor - Aristides Sastre
May 16, 2026
Dr. Ricci is a wonderful doctor. I appreciate her and her staff.
May 15, 2026
Close to home.
May 14, 2026
Friendly, clean, efficient.
May 14, 2026
Friendly staff, nice facilities
May 14, 2026
Always take time to listen to all my concerns.
May 14, 2026
Always welcoming staff. I love Dr Ricci she is always so compassionate.
May 11, 2026
There;s nothing I don't like
May 10, 2026
It’s clean. And the people that work there are good with customers. Dr Sastre is the best with his patients He cares what they may be going through.
May 9, 2026
The staff is friendly and efficient and we especially love our Dr, Sastre
May 8, 2026
Easy parking and easy access from my house. The thing that is best about your office, though, is my doctor. I would recommend Dr. Sastre to anyone. He has been a tremendous help to me.
May 7, 2026
The staff is amazing
May 7, 2026
Clean,everyone is kind and courteous
May 6, 2026
Dr. Sastre is excellent.
May 6, 2026
Clean
May 5, 2026
Great staff and provider
May 4, 2026
Office convenient and is clean. Staff is very courteous and knowledgeable. Love the doctors.
May 3, 2026
Everyone is friendly.
May 2, 2026
Dr. Sastre is a great Doctor and we are happy to have him.
May 1, 2026
Friendly, helpful, and timely.
May 1, 2026
Great staff - Dr Sastre.
May 1, 2026
Staff is excellent.
Dr.Sastre is the best !
Very thorough and caring !
May 1, 2026
Dr. Sastre is the absolute best! He always is so thorough and thoughtful, I never feel rushed or have left with questions.
May 1, 2026
Everyone is professional, competent and very nice. They really listen to you and work to keep you healthy.
Apr 29, 2026
This office is extremely professional. Dr Sastre is wonderful, he take his time in explaining everything and answers ever question. Highly recommend this office.
Apr 29, 2026
Love Dr Ricci and her MA
Apr 29, 2026
Professional, on time appointments.
Apr 27, 2026
Professional staff, Dr Sastre is the best and no wait.
Apr 26, 2026
Dr. Sastre.
Apr 24, 2026
Nice professional people,being treated nicely.
Apr 24, 2026
Always very thourough and professional. I appreciate all you do for me!
Apr 23, 2026
Excellent professional medical services.
Apr 22, 2026
Everything you would want. Prompt care. Thorough.
Apr 22, 2026
Dr. Sastre is the most caring, thorough doctor. He never rushes you. He truly cares about his patients.
Apr 22, 2026
Efficient, nice people. Very personable /friendly
Apr 22, 2026
Well run office. Dr. Sastre is a great physician, caring and dedicated as always.
Apr 21, 2026
Dr. Sastre is the best primary physician I’ve ever had. He takes time to listen and doesn’t suggest medication without discussing it and listening to your input.
Apr 19, 2026
Dr. Sastre is amazing. He came to my appointment so prepared with facts and suggestions. Plus, his calm demeanor put me at ease. I can’t recommend Sastre and the entire staff highly enough. They are the best!
Apr 18, 2026
Love my doctor, and staff is friendly.
Apr 18, 2026
Not over flowing with patients. Very clean
Apr 17, 2026
Friendly
Apr 17, 2026
Great visit
Apr 17, 2026
All are very helpful in getting my needs met
Apr 17, 2026
Friendly, competent staff and very happy with the care provided by Dr. Sastre.
Apr 17, 2026
Office is immaculate staff efficient on time Dr Sastre takes time to cover all my questions explains very well very friendly
Apr 16, 2026
Doctor Sastre and staff are very nice and friendly.
Apr 15, 2026
Clean and pleasant employees.
I never feel rushed by my doctor and he listens and communicates clearly.