Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

(904) 288-5550

www.baptistjax.com

4.9 out of 5

2,959 verified ratings

2,959 Ratings, 1,708 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 26, 2026
Great staff, great physician!

Jun 25, 2026
Friendly and punctual

Jun 24, 2026
Very friendly and Dr Sastre explains everything in details, takes his time and doesn’t rush you.

Jun 18, 2026
The time & patience the DR takes with each of us he will be greatly missed 😢

Jun 18, 2026
Friendliness of staff

Jun 13, 2026
Great Doctor! Thank you Dr. Ricci!

Jun 13, 2026
Very close to my house

Jun 12, 2026
Staff is very helpful

Jun 12, 2026
It is so sad to say goodbye Dr Sastre. Truly the best primary doctor we ever has. But we wish him well

Jun 11, 2026
Dr. Sastre is the absolute best GP I have ever had. Several of my family members go to him and we are all pleased. He stays up-to-date and educated on current medicine. He is also well connected to the rest of the medical community. I have been satisfied with every referral he has given me over the past years. I am always confident in his diagnosis and feel like me and my family receive the best care. He is one in a million.

Jun 5, 2026
Dr. Sastre is amazing. He listens and responds to all my concerns.

Jun 5, 2026
Friendly staff, appointments on time, clean offices, easy appointment scheduling.

Jun 5, 2026
DR. SASTRE LISENS TO WHAT I SAY. YOU FEEL LIKE HE CARSE.

Jun 5, 2026
Dr. Ricci and Christna are great. Best PCP ever. Highly recommend.

Jun 4, 2026
Everything, Love Dr Sastre

Jun 3, 2026
Comfortable. Not crowded.

Jun 2, 2026
Reliable, knowledgeable

May 30, 2026
Everyone, from front desk to my doctor, is so caring and just plain nice. They will go out of their way to make accommodations for whatever my needs are at a particular time, and spend however much time is needed to make me feel seen, heard and cared for.

May 29, 2026
Dr Ricci

May 28, 2026
Dr Sastre is very thorough and I really appreciate that so much!

May 28, 2026
Dr. Sastre is an excellent doctor. He listens carefully to his patients and treats them with kindness and respect. His nurse and office staff are always courteous and welcoming to his patients.

May 28, 2026
Excellent service from Dr. Sastre

May 22, 2026
Dr Ricci has always been a conscientious physician, and been very caring towards my health. She gives me plenty of time and attention and seems genuinely concerned about my well being. Seems to have had a fair amount of turnover in their office over the years, but her medical assistant’s have always been competent and pleasant.

May 20, 2026
Staff is very courteous. Dr Ricci is the best. She listens

May 20, 2026
Dr Ricci and her staff are great!

May 17, 2026
Highly rated doctor - Aristides Sastre

May 16, 2026
Dr. Ricci is a wonderful doctor. I appreciate her and her staff.

May 15, 2026
Close to home.

May 14, 2026
Friendly, clean, efficient.

May 14, 2026
Friendly staff, nice facilities

May 14, 2026
Always take time to listen to all my concerns.

May 14, 2026
Always welcoming staff. I love Dr Ricci she is always so compassionate.

May 11, 2026
There;s nothing I don't like

May 10, 2026
It’s clean. And the people that work there are good with customers. Dr Sastre is the best with his patients He cares what they may be going through.

May 9, 2026
The staff is friendly and efficient and we especially love our Dr, Sastre

May 8, 2026
Easy parking and easy access from my house. The thing that is best about your office, though, is my doctor. I would recommend Dr. Sastre to anyone. He has been a tremendous help to me.

May 7, 2026
The staff is amazing

May 7, 2026
Clean,everyone is kind and courteous

May 6, 2026
Dr. Sastre is excellent.

May 6, 2026

May 5, 2026
Great staff and provider

May 4, 2026
Office convenient and is clean. Staff is very courteous and knowledgeable. Love the doctors.

May 3, 2026
Everyone is friendly.

May 2, 2026
Dr. Sastre is a great Doctor and we are happy to have him.

May 1, 2026
Friendly, helpful, and timely.

May 1, 2026
Great staff - Dr Sastre.

May 1, 2026
Staff is excellent. Dr.Sastre is the best ! Very thorough and caring !

May 1, 2026
Dr. Sastre is the absolute best! He always is so thorough and thoughtful, I never feel rushed or have left with questions.

May 1, 2026
Everyone is professional, competent and very nice. They really listen to you and work to keep you healthy.

Apr 29, 2026
This office is extremely professional. Dr Sastre is wonderful, he take his time in explaining everything and answers ever question. Highly recommend this office.