Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,014 verified ratings
2,014 Ratings, 1131 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 19, 2025
Leah Sutton, APRN
Easy to schedule appointment, courtesy staff
Jun 16, 2025
Pleasant, efficient check in and preliminary tests.
Jun 14, 2025
The staff is friendly and Dr Ricci is amazing and thorough
Jun 12, 2025
Friendly and informative.
Jun 12, 2025
Prepared, friendly, professional.
Jun 8, 2025
Professional care
Jun 8, 2025
prompt care
Jun 5, 2025
Very professional staff .
Friendly people.
Clean facility.
Excellent Doctors.
Jun 5, 2025
Everything! The front office is professional & friendly. The back office staff professional & informed. And the providers are wonderful!
Jun 5, 2025
Very professional and friendly staff and I was seen on time and all my questions were answered. Thank you!
Jun 5, 2025
Staff is nice and welcoming
Jun 5, 2025
Dr. Knox is always pleasant and knowledgeable.
Jun 5, 2025
Very caring, friendly and attentive.
Jun 5, 2025
Everyone is very helpful from reception to the doctors. They care about their patients and treat them well.
Jun 1, 2025
Clean, professional, funny
May 31, 2025
Attentive
May 30, 2025
I love Dr Sastre!!! He is the most thorough and kind Dr I have ever had.
May 30, 2025
As I've said in the past, Baptist Primary Care has a great staff, and Doctor Sastre has been invaluable in helping me to maintain my health. He listens. That is the key.
I am very pleased with this practice and will continue to recommend them to others.
Thanks for another great experience!
May 30, 2025
Dr Sastre response is good he is so much helpful to hear the health issues and giving advise
May 28, 2025
I love the front office staff, that there is never a long wait to see the doctor, and I love my doctor. Everyone is so kind and friendly and seems happy to be there.
May 27, 2025
Friendly, professional, and great at listening to the patient.
May 27, 2025
Friendly attentive staff
May 25, 2025
Staff is always friendly and professional.
May 25, 2025
I recently visited my primary care physician, Dr. Sastre, and I’m always impressed by the thoroughness of his care. He takes the time to explain everything in detail and answers all my questions, especially regarding my bloodwork results. His concern for my health makes me feel reassured that he truly cares about my well-being. The professionalism and respect he shows are commendable. Additionally, the office staff is very easy to communicate with when scheduling or rescheduling appointments. During my visit, I was greeted by Christina, a medical assistant, who was friendly and welcoming, instantly making me feel comfortable. Overall, it was another positive experience!
May 25, 2025
Dr and nurses are very helpful and understanding
May 24, 2025
Good people and it's close to me
May 23, 2025
Dr Sastre
May 23, 2025
Friendly and clean
May 23, 2025
Very knowledgeable
May 22, 2025
Dr Sastre is very thorough easy to talk with and explains all the details. He’s a very good doctor and a good guy
May 22, 2025
Excellent staff and Dr.Sastre is great!
May 20, 2025
Location and dr
May 19, 2025
Always professional and on time. The BEST doctor and amazing staff!
May 19, 2025
Friendly and helpful staff.
May 18, 2025
I love this office because all the doctors, nurses and assistants are amazing. Very attentive and knowledgeable. They listens to you and help with all your needs. Office is clean and welcoming!!
May 18, 2025
Warm staff, easy appointments, drs and physician assistants
May 18, 2025
Quick and courteous
May 18, 2025
Friendly staff
May 18, 2025
Staff is friendly and efficient.
May 17, 2025
Dr. Sastre is amazing. He approaches patient care as a partnership. He listens carefully, explains things thoroughly, and genuinely cares about his patients. Like all professions, not all physicians are created equal. Dr. Sastre is the best primary care physician I’ve ever had and I pray I can keep him as my primary care physician for decades to come.
May 17, 2025
Very nice location. It is very organized and the staff is very friendly and informative.
May 17, 2025
Very good location..Top physicians and staff. Well organized and well run
..
May 17, 2025
Great service
May 17, 2025
I love my primary care physician and her office staff. I never feel rushed. She
Listens and has been very on top of my well being, including preventative health screenings.
May 17, 2025
Great staff
May 17, 2025
Friendly and convenient
May 16, 2025
The staff was polite, friendly, fast and efficient. The provider was very easy to chat with and supportive of my needs and situation.
I will go back.
May 16, 2025
Knowledgeable and Caring. They follow through on patient concerns.
May 15, 2025
Dr. Sastre is awesome. He is very thorough during appointments and does not make you feel rushed. He provides detailed information on all test results and action plans. His office staff is also organized and pleasant.
May 15, 2025
You are very otganized