Baptist Primary Care - Bartram Park
13720 Old St. Augustine Road, Suite #1
Jacksonville, FL 32258 Directions
4.9 out of 5
2,509 verified ratings
2,509 Ratings, 1,444 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 27, 2025
Aristides Sastre, MD
The office location is convenient. I like that it is small and cozy and in a location with close-to-the-door parking. Dr. Sastre is tops and always accessible through the portal! Staff is very friendly and easy to reach by phone to address a concern. Keep doing what you’re doing… I wouldn’t change a thing!
Dec 26, 2025
Staff are friendly and easy to work with.
Dec 24, 2025
Love Dr Sastre! He spends time with his patients and truly listens to them.
Dec 22, 2025
Everything
Dec 21, 2025
Best staff,best care,best doctors.
Dec 20, 2025
I was seen quickly, there was very little waiting at all after my scheduled appointment time. The exam room looked clean. The provider spent a surprising amount of time going over everything at my appointment, and I did not feel like he was rushed or was rushing me at all.
Dec 20, 2025
I like the staff and especially my doctor.
Dec 20, 2025
First and foremost, Dr. Sastre. The support staff is efficient and friendly.
Dec 20, 2025
Dr Sastre is awesome!
Dec 18, 2025
Dr. Sastre is a kind and caring doctor who listens, and is very knowledgeable. He doesn’t rush you in your appointment and always makes you feel like he cares.
Dec 18, 2025
The staff is very professional and really nice
Dec 18, 2025
Dr. Sastre Does a superior health check. Is up to date on new products and knowledge that can help me, extend my life. He is an introvert, but delivers an excellent and thorough examination. If this profession had promotions he deserves one.
Dec 18, 2025
my doctor seems to really care about me and is never rushed to move onto his next patient, he takes his time and explains everything fully.
Dec 18, 2025
They were very helpful when I was not feeling well. Thank you!
Dec 17, 2025
close to my home, easy to get to, low wait time, easy check in and out, good people.
Dec 17, 2025
Everything!! There is nothing me and my family fine that we have a complaint with. Wonderful Doctor and all that work in this office. We are so blessed to have all of them taking care of our well being!!!
Dec 17, 2025
On time. Efficient. Friendly. Clean. Takes their time to address your concerns
Dec 13, 2025
Courteous and professional staff!
Dec 13, 2025
Friendly/pleasant/clean/cooperative/helpful and promt
Dec 13, 2025
very close by
clean areas
staff is nice
easy scheduling
Dec 13, 2025
Location
Convenience
Friendly Staff
Dec 12, 2025
Dr Sastre is always willing to listen and work with you regarding your care. Front office staff was very helpful and friendly.
Dec 12, 2025
Starting with my trusted physician, Dr. Tessa Ricci, to all the staff…this is a great office!
Dec 11, 2025
New - clean - attractive
On time
Very friendly and relaxed
Thorough exam
No rush
Dec 11, 2025
The staff are so friendly and helpful. Dr Sastre is always willing to listen and explain everything so we understand the meds and the care.
Dec 10, 2025
I like my doctor and her PA
Dec 10, 2025
They are amazing.
Dec 8, 2025
I’ve yet to see another provider like Dr Sastre. The dedication to each patient is exceptional! I’ve been seeing Dr. Sastre for many years, and the care has always been far and beyond and I’ve seen my share of providers. I always feel heard and supported.
Dec 7, 2025
This was the first appointment with Dr. Ahlgrim and I appreciate his asking good questions and I felt he listened to our concerns.
It’s easy to reach the office now while you are in Nocatee.
Dec 6, 2025
Convenience, staff and our doctor!!
Dec 5, 2025
The staff is always very helpful
Dec 4, 2025
Friendly, efficient, quick response to questions.
Dec 3, 2025
Dr Sastre is an outstanding pcp. He extremely knowledgeable and make sure I have a total understanding of any issue and all issues.
His staff is professional and always try to accommodate.
Nov 29, 2025
The office staff is friendly and I like Dr. Sastre very much. He answers my questions thoroughly and with the detail that I requested. I did not feel too rushed either, even late in the day on the eve of Thanksgiving.
Nov 29, 2025
Dr Sastre is a great doctor. He took his time and explained all of my tests results during my annual physical. His nurse is very friendly and professional. Great doctors office.
Nov 29, 2025
The staff is always welcoming and efficient. I have the utmost respect and confidence in Dr. Sastre and his nurse, Adrianna.
Nov 28, 2025
Dr. Sastre is always thorough and I might not have been around to write this if he hadn’t ordered an ultrasound! Great staff and very helpful.
Nov 28, 2025
Great service
Nov 26, 2025
Great Doctors
Nov 26, 2025
The staff.
Nov 23, 2025
Doctor was personable, caring, thorough and listened to me.
Nov 22, 2025
Friendly staff
Nov 22, 2025
Dr. Sastre is awesome!
Nov 21, 2025
Everyone is wonderful, from the office staff, nurse and of course Dr. Ricci.
Nov 21, 2025
Dr. Sastre is a wonderful doctor! The staff is friendly and efficient.
Nov 21, 2025
Appointment times are kept, everyone is so friendly and Dr. Sastre is the best doctor my wife and I have had in all of our years!
Nov 20, 2025
Doctor Sastre is kind and understanding and very helpful. The others in the Doctors office are also nice people.
Nov 20, 2025
Friendly, courteous
Nov 20, 2025
Doc and staff is awesome!
Nov 20, 2025
Nice clean facility with helpful staff.
Dr Sastre is excellent and is on time with his schedule!
Highly recommended!