Laura Scott, P.A.-C.
General Surgery
2431 S. M-30, Suite 216
West Branch, MI 48661 Directions
5.0 out of 5
122 verified ratings
2 Locations
122 Ratings, 84 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Laura Scott, P.A.-C. is consistently described as compassionate, knowledgeable, and professional. Patients praise clear communication, thorough explanations during post-op visits, and attentive listening. The care team and office staff receive frequent commendation for friendliness and support. Many comments highlight positive surgical and post-operative experiences and strong follow-up. Overall sentiment is highly favorable with repeated recommendations and gratitude for personalized, reassuring care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, real top notch people at that office
May 23, 2026
What would you tell family and friends about your experience with this provider?
Dr. Laura Scott was very nice, knowledgeable, and I could tell she really cared.
May 22, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff and very fast to be seen.
May 20, 2026
I would definitely recommend. Takes her time,very good on explaining and making sure you understand. And makes you feel welcoming.
May 20, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend this place. The dr&all other staff were great. Took their time and explained what they would do and the out come.
May 15, 2026
What would you tell family and friends about your experience with this provider?
Friendly, Informative, Helpful, Good Listener! The whole team are caring and helpful! Very genuine.
May 11, 2026
Excellent ! Laura is a true professional ..excellent treatment !
May 11, 2026
What would you tell family and friends about your experience with this provider?
Best office in Michigan ! Laura Scott is the best and staff as well ...Highly recommend this office ..Everyone is wonderful.
May 11, 2026
What would you tell family and friends about your experience with this provider?
Listens to you and explains everything very well. Also, very kind and compassionate.
May 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
May 8, 2026
What would you tell family and friends about your experience with this provider?
Best care best sugrey good people
May 8, 2026
What would you tell family and friends about your experience with this provider?
Dr Shepich was absolutely amazing. From his bed side manner to checking in on me after surgery. When I went for my follow up, I seen Laura Scott. She was so personable, actually listened to me and she explained everything. She sat there for a good half hour going over everything and even stated after the fact the office is always available to answer any questions or concerns if they arise. The front office staff were amazing and extremely professional. Such a comfortable experience at this office.
May 6, 2026
What would you tell family and friends about your experience with this provider?
They are very good at what they do
May 1, 2026
What would you tell family and friends about your experience with this provider?
I recommend them very highly
Apr 28, 2026
Very concerning and professional work
Apr 28, 2026
What would you tell family and friends about your experience with this provider?
They are very friendly and easy to understand the needs that we have and any concerns they are very thorough very professional
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
The best around
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Listened well to my needs.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Absolutely the best… attentive, always up on my medical history, always discussed in a way I understood, procedures, test results, test & procedures needed and why, very compassionate, understanding and made me feel less anxious about what was going on medically with me… highly highly recommend her
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
They are top notch medical providers.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Very good.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Laura is very attentive and caring.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
She was good
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I say that I was treated very well. The staff were professional and courteous towards me at every interaction I had with them. This is a great example of how a medical practice should be run like. Very timely on their appointments and availability to schedule surgery very quickly after the initial consultation. Even the main part of the hospital with the required prerequisite blood test and EKG were very prompt and professional. Thanks for a great experience.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
great doctor's and employees!!
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
I have already told everyone that they are the best and im trying to switch everything over to my Michigan
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Excellent in manors and exploration Friendly and comfortable to talk with
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent care. Showed empathy and compassion Very satisfactory care.
Mar 31, 2026
What would you tell family and friends about your experience with this provider?
Absolutely. Dr Hollis and Dr Scott made me feel like they had my best interest in mind before and after my surgery.
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great caring and compassion. Very pleasant.
Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Very good with Laura and Staff, just like in previous years. I have utmost confidence in Laura’s and Dr. Shepichs care for me!
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent ! Great staff ! Laura Scott is the best there is ..Thank you !
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Everyone was friendly.. caring about your health there awesome Doctors there and staff
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
They are awesome
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
She is just Awesome!!!
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Laura is the best. She is a professional and a caring one at that. She explains things so I can understand. She lets me ask questions and does so with patience and a caring response. She also has the best smile that reassures me I am at the right place!
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Laura is very compassionate and was very focused with helping with my post-op recovery. She followed up with me on anything we discussed and always listened and answered all of my questions.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Everyone there is so nice and so are both of the Dr,s
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Laura is wonderful to work with.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
She is the best
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, very knowledgeable & pleasant.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
I adored Laura Scott when I came in for my post-op. She took her time explaining and listening and was very very kind. The support staff also made me feel very comfortable and welcome in the office
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Caring. Accessible.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent very good 👍
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff are very compassionate!
Jan 20, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott is awesome and so is her staff...Great people..
Jan 17, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott has an excellent bedside manner. She takes the time to truly listen and carefully answer all questions, never making me feel hurried or rushed. She explained everything clearly and ensured things were handled in a timely manner. Her compassionate and thorough approach made the entire experience very reassuring. I highly recommend her.
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Very professional explain things the way I could understand
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Laura is an excellent provider highly recommend to anyone that needs a burn doctor
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
It's all been just fantastic. A very good medical staff in this surgery department. I couldn't have ask for better care and help while under their care. Awesome..