Wound Treatment Center: West Branch
2375 S. M-30
West Branch, MI 48661 Directions
4.9 out of 5
347 verified ratings
347 Ratings, 213 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Wound Treatment Center: West Branch for compassionate, knowledgeable, and patient-centered care. Staff and providers are described as kind, professional, and thorough; many comments highlight clear explanations of procedures, good communication, and feeling listened to. Several mentions note positive surgical and post-op experiences and confidence in vascular/wound care. Overall sentiment is strongly positive with repeated recommendations and appreciation for individualized attention and follow-up.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 11, 2026
James Shepich, M.D.
Very understanding, caring about your health. He goes over explaining about everything. Staff is very helpful and pleasant.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Everyone there is so nice and so are both of the Dr,s
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
Easy going great Doctor and very nice staff.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Laura is wonderful to work with.
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
Friendly helpful would recommend them.
Feb 14, 2026
What would you tell family and friends about your experience with this provider?
The doctor explained the procedure in language that I could understand.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
She is the best
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Takes his time to explain your concerns/testing/procedure/aftercare in detail and welcomes your questions/feedback. Dr. Frisbie treats you like an actual human being, not just a medical record number.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
That he is an Amazing Dr.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and personable service. Highly recommended.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and very professional
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, very knowledgeable & pleasant.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
I adored Laura Scott when I came in for my post-op. She took her time explaining and listening and was very very kind. The support staff also made me feel very comfortable and welcome in the office
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
He is a very kind, considerate Dr that I would be happy to see again.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Caring. Accessible.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent very good 👍
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
The best
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Great experience all around. Would highly recommend.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very good experience with this provider and staff
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very nice and professional,felt at ease and comfortable
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
They treated me like family
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff are very compassionate!
Jan 20, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott is awesome and so is her staff...Great people..
Jan 17, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott has an excellent bedside manner. She takes the time to truly listen and carefully answer all questions, never making me feel hurried or rushed. She explained everything clearly and ensured things were handled in a timely manner. Her compassionate and thorough approach made the entire experience very reassuring. I highly recommend her.
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Very professional explain things the way I could understand
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor and staff
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Laura is an excellent provider highly recommend to anyone that needs a burn doctor
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
It's all been just fantastic. A very good medical staff in this surgery department. I couldn't have ask for better care and help while under their care. Awesome..
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Dr was concerned about my sore healing and I had a vein that needed to be collapsed It should help me to heal faster. Dr works with the wound clinic. I feel confident in him
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Very impressed.
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
I was sent to this office for a gallbladder follow up that day. I had an ultrasound scheduled within a week. I had the ultrasound and within a week I had my gallbladder out. I appreciate this Office more than you’ll ever know because Dr. made room in the schedule to get my surgery done sooner than waiting a month as he seen the pain I was in so I appreciate the entire staff. Thank you.
Jan 13, 2026
What would you tell family and friends about your experience with this provider?
She is fantastic!! So kind & caring!
Jan 9, 2026
A very knowledgeable physician. Kind, caring.
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Very nice Dr. Took his time with me and explained everything I needed to know to proceed with my health care plan.
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Had a great experience with Dr Frisbee. He was very knowledgeable of what I had going on. I was very pleased with my first appointment with Dr Frisbee. I know that we will have a good relationship going forward...
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
He is very knowledgeable of my issues. He is curious and not in any rush to push you through the door. I respect this Dr opinion and will continue to go to him when needed. Highly recommend
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
I would recommend him definitely
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
He is a top Dr. He spent so much time with me, never rushed, never talked down to me. He is honestly one of the BEST DRS. I have ever been to.
Jan 8, 2026
What would you tell family and friends about your experience with this provider?
That we were very satisfied
Jan 4, 2026
What would you tell family and friends about your experience with this provider?
He is amazing Dr
Jan 2, 2026
What would you tell family and friends about your experience with this provider?
The services provided were excellent. The care was excellent. The waiting time was excellent. Overall, it was a great experience.
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Yes, it did an awesome job there
Dec 28, 2025
What would you tell family and friends about your experience with this provider?
Listened and answered my question, what she couldn't answer she soute out the doctor
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
I let my friends and family konw that Dr. Laura Scott is very thorough, listens to you and very friendly, which means a lot as a patient. Generally, doctors do not listen or spend much time with you, Laura is not that type of doctor. I definitely would recommend friends and family this facility for thier health care needs. Thanks
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
At this point being a new patient I was impressed.
Dec 20, 2025
Laura is professional, very knowledgeable, and wonderfully kind. I would go to her without hesitation 👍
Dec 20, 2025
What would you tell family and friends about your experience with this provider?
Laura is terrific 👍
Dec 20, 2025
What would you tell family and friends about your experience with this provider?
The inability to connect properly with a virtual appointment. So it was phone call appointment mostly, He was patient about the failure of my messing it up. He explained my results and possible procedure well
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
In post op consultation she set my mind at ease by explaining what was going to happen. It played out just as she said!