Wound Treatment Center: West Branch

2375 S. M-30

West Branch, MI 48661 Directions

(989) 343-3790

4.9 out of 5

401 verified ratings

401 Ratings, 252 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise the Wound Treatment Center: West Branch for compassionate, knowledgeable, and patient-centered care. Staff and providers are described as kind, professional, and thorough; many comments highlight clear explanations of procedures, good communication, and feeling listened to. Several mentions note positive surgical and post-op experiences and confidence in vascular/wound care. Overall sentiment is strongly positive with repeated recommendations and appreciation for individualized attention and follow-up.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

May 11, 2026
Excellent ! Laura is a true professional ..excellent treatment !

May 9, 2026
Outstanding !!

May 8, 2026
Dr. Frisbie is very personable & asked a lot of pertinent questions of me, to better understand & analyze my case. Gave me options for further treatment & supported the treatment option I chose.

May 6, 2026
What would you tell family and friends about your experience with this provider?
They are very good at what they do

Apr 28, 2026
Very concerning and professional work

Apr 28, 2026
What would you tell family and friends about your experience with this provider?
They are very friendly and easy to understand the needs that we have and any concerns they are very thorough very professional

Apr 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Frisbee was great however I waited in the room after he left for quite some time waiting for someone to come back with orders for an X-ray. I finally had to go looking for someone. It was kind of spooky and unpleasant.

Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Very personal caring and respectful. Listens provide a path forward

Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Explained my condition in layman's terms and was very helpful. Answered all my questions.

Apr 25, 2026
What would you tell family and friends about your experience with this provider?
This office is wonderful! If you need a vascular surgeon Dr Frisbee is the best. What I really appreciate is when I call with a question it gets answered, no transferring three different times and then still need a call back. This office is so well trained that the first person can answer the questions.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
The best around

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Listened well to my needs.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Absolutely the best… attentive, always up on my medical history, always discussed in a way I understood, procedures, test results, test & procedures needed and why, very compassionate, understanding and made me feel less anxious about what was going on medically with me… highly highly recommend her

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
They are top notch medical providers.

Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Helpful

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Very good.

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Laura is very attentive and caring.

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
She was good

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
The doctor and all the staff were great. Very friendly and made me feel relaxed and comfortable. As far as going to the doctors, it was one of the better experiences I have had. I hope that they read this so I can say thank you once again. 😃

Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Dr Frisbee is a awesome doctor I wouldn't trade him in for anybody else he helped me with a wound I had for a year and a half and now it's all healed

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Very good

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Great Job!

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
If Dr Shepich was a pcp we would be switching for more than hernia care. He was friendly and explained everything in a way that was understandable for my granddaughter and I

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I say that I was treated very well. The staff were professional and courteous towards me at every interaction I had with them. This is a great example of how a medical practice should be run like. Very timely on their appointments and availability to schedule surgery very quickly after the initial consultation. Even the main part of the hospital with the required prerequisite blood test and EKG were very prompt and professional. Thanks for a great experience.

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
great doctor's and employees!!

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr. shepich and his team. All very friendly and healthy!

Apr 6, 2026
What would you tell family and friends about your experience with this provider?
Dr Frisbie is Great!

Apr 5, 2026
What would you tell family and friends about your experience with this provider?
100% would recommend.

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
I have already told everyone that they are the best and im trying to switch everything over to my Michigan

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Excellent in manors and exploration Friendly and comfortable to talk with

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Friendly concerned knowledgeable

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
He is knowledgeable and thoughtful. Tells you what you need to hear. Of course we all wish to be in great health... Doctor frisbee tells you how to get there. Prior to my situation I was told I was healthy as a horse and the doctor helped me see where I needed improvement.

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Considerate, Nice guy, friendly, answered all questions.

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
This provider is very caring and honest.

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Dr. Shepich is very knowledgeable in his field and cares about his patients and his staff is very helpful and also knowledgeable.

Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent care. Showed empathy and compassion Very satisfactory care.

Mar 31, 2026
What would you tell family and friends about your experience with this provider?
Absolutely. Dr Hollis and Dr Scott made me feel like they had my best interest in mind before and after my surgery.

Mar 28, 2026
What would you tell family and friends about your experience with this provider?
He is a great doctor and would definitely recommend him.

Mar 27, 2026
Dr Shepich is very friendly, knowledgeable and a good listener. He takes his time with you and communicates very very well.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Dr is very friendly and knowledgeable. Pleasant to talk to and a good listener.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great caring and compassion. Very pleasant.

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Very good with Laura and Staff, just like in previous years. I have utmost confidence in Laura’s and Dr. Shepichs care for me!

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Yes, I would. The staff is very friendly. The nurse was very kind and went over everything with me. Even made appointment for a CT scan for me I would recommend it to friends and family

Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent ! Great staff ! Laura Scott is the best there is ..Thank you !

Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Everyone was friendly.. caring about your health there awesome Doctors there and staff

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent physician.

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
I like him and he was straight with his answers

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Very kind respectful and a joy Thank you all🙂

Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Very good