Wound Treatment Center: West Branch
2375 S. M-30
West Branch, MI 48661 Directions
4.9 out of 5
454 verified ratings
454 Ratings, 293 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Wound Treatment Center: West Branch for compassionate, knowledgeable, and patient-centered care. Staff and providers are described as kind, professional, and thorough; many comments highlight clear explanations of procedures, good communication, and feeling listened to. Several mentions note positive surgical and post-op experiences and confidence in vascular/wound care. Overall sentiment is strongly positive with repeated recommendations and appreciation for individualized attention and follow-up.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 17, 2026
James Shepich, M.D.
I arrived with a blocked intestine which could have resulted in another surgery to remove the blockage. Dr Shepich chose alternative nonsurgical methods to clear the blockage !!
Jul 13, 2026
Good
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott and staff are very professional and kind. They answered all of my questions. I want to thank Laura and staff for taking care of me.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
He is very nice, very knowledgeable and explained everything. Will definitely recommend him
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
I've always had a very good experience!
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
Excellent care kind, courteous and professional
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
I would absolutely recommend your Practice
Jul 3, 2026
Excellent care, concerned and comforting manner!
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
I absolutely love her and all the nurses. I really wish we could find out why I’m in so much pain and my body isn’t healing.
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent care,
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
My daughter and husband were in the room when Dr. Frisbie came in for my appointment. We all were very happy with my exam and appointment. Dr Frisbie explained everything very thoroughly and answered all our questions.
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Best I've had here in the ⬆️
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
I was as amazing visit I have total confidence in what he says and his recommendations
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor. No easy to get appointments in a timely manner.
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
Excellent care.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
He is a very good Dr. And I would definitely advise anyone I know to see him if they have vascular concerns.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
That everyone is very professional, kind and respectful Thank you all [NAME]
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very friendly. Answered all questions and made sure I didn't have any concerns. Was very thoughtful and nice. Highly recommend this office, and Dr.Hollis. Everyone at office and hospital were wonderful !!
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Laura and staff aleays show care and concern for my ail.ents, and with skill and knowledge can answer all my medical questions
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
Awesome
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr Frisbie.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jun 14, 2026
What would you tell family and friends about your experience with this provider?
I felt the entire office was very professional yet friendly, I felt seen & heard and understood. I was clear on our communications.
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
That it was good
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Great Care
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Thorough, listens, explains well
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
That he is trying to get be to the best I can be.
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
Yes My sister had him for surgery and also liked him and said good surgeon.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
The best place to go for medical care
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Absolutely amazing! Wonderful! My first surgery ever, and Dr. Laura Scott was the kindest, smartest, most sensitive medical professional I've ever had the pleasure of meeting with. I can't say enough wonderful things about her. I'm so grateful to have had her as my provider!🩷
May 30, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend this facility to friends and family
May 30, 2026
What would you tell family and friends about your experience with this provider?
I was very satisfied with my visit. Dr listened to my symptoms, and explained procedure to help me
May 29, 2026
What would you tell family and friends about your experience with this provider?
Very nice and very through in explaining the process I would be receiving and I felt I was in excellent hands! And would highly recommend him!
May 29, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and knowledgeable
May 29, 2026
What would you tell family and friends about your experience with this provider?
I would say they were friendly and very nice
May 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, real top notch people at that office
May 23, 2026
What would you tell family and friends about your experience with this provider?
Dr. Laura Scott was very nice, knowledgeable, and I could tell she really cared.
May 23, 2026
What would you tell family and friends about your experience with this provider?
Recommend
May 22, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff and very fast to be seen.
May 22, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied with everything
May 20, 2026
I would definitely recommend. Takes her time,very good on explaining and making sure you understand. And makes you feel welcoming.
May 20, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend this place. The dr&all other staff were great. Took their time and explained what they would do and the out come.
May 17, 2026
What would you tell family and friends about your experience with this provider?
Everyone was very professional and personable. Made me feel at ease.
May 15, 2026
What would you tell family and friends about your experience with this provider?
Friendly, Informative, Helpful, Good Listener! The whole team are caring and helpful! Very genuine.
May 11, 2026
Excellent ! Laura is a true professional ..excellent treatment !
May 11, 2026
What would you tell family and friends about your experience with this provider?
Best office in Michigan ! Laura Scott is the best and staff as well ...Highly recommend this office ..Everyone is wonderful.
May 11, 2026
What would you tell family and friends about your experience with this provider?
Listens to you and explains everything very well. Also, very kind and compassionate.
May 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent care