Wound Treatment Center: West Branch
2375 S. M-30
West Branch, MI 48661 Directions
4.9 out of 5
369 verified ratings
369 Ratings, 231 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Wound Treatment Center: West Branch for compassionate, knowledgeable, and patient-centered care. Staff and providers are described as kind, professional, and thorough; many comments highlight clear explanations of procedures, good communication, and feeling listened to. Several mentions note positive surgical and post-op experiences and confidence in vascular/wound care. Overall sentiment is strongly positive with repeated recommendations and appreciation for individualized attention and follow-up.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 27, 2026
James Shepich, M.D.
Dr Shepich is very friendly, knowledgeable and a good listener. He takes his time with you and communicates very very well.
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great caring and compassion. Very pleasant.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Everyone was friendly.. caring about your health there awesome Doctors there and staff
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent physician.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
I like him and he was straight with his answers
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Very kind respectful and a joy Thank you all🙂
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Very good
Mar 11, 2026
Very understanding, caring about your health. He goes over explaining about everything. Staff is very helpful and pleasant.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
They are awesome
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
He’s the man, I recommend him to all.
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Good
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
He got right down to business explaining my options
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
She is just Awesome!!!
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
He is very professional and very friendly. extremely knowledgeable in his profession
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
This office and it’s team made a stressful situation comfortable with informative explanation of my condition.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor would highly recommend him
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
DR. Shepich is very Knowledgeable and explains things thorough so i could understand it. The nurses were very helpful and courteous as well.
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
That they were very professional with how they conducted themselves with me. I felt like they genuinely cared for what I had to say to them about my medical condition. The doctor offered great advice on my treatment options.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
he seem like a great doctor! 1st time I met him
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Laura is the best. She is a professional and a caring one at that. She explains things so I can understand. She lets me ask questions and does so with patience and a caring response. She also has the best smile that reassures me I am at the right place!
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Laura is very compassionate and was very focused with helping with my post-op recovery. She followed up with me on anything we discussed and always listened and answered all of my questions.
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
A doctor that cares about helping to achieve your pain and your medical conditions. Have seen Dr.Shepich through the years and has helped me understand my medical conditions. Would recommend him and his office staff to anyone that needs help.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Everyone there is so nice and so are both of the Dr,s
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
Easy going great Doctor and very nice staff.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Laura is wonderful to work with.
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
Friendly helpful would recommend them.
Feb 14, 2026
What would you tell family and friends about your experience with this provider?
The doctor explained the procedure in language that I could understand.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
She is the best
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Takes his time to explain your concerns/testing/procedure/aftercare in detail and welcomes your questions/feedback. Dr. Frisbie treats you like an actual human being, not just a medical record number.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
That he is an Amazing Dr.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and personable service. Highly recommended.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and very professional
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, very knowledgeable & pleasant.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
I adored Laura Scott when I came in for my post-op. She took her time explaining and listening and was very very kind. The support staff also made me feel very comfortable and welcome in the office
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
He is a very kind, considerate Dr that I would be happy to see again.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Caring. Accessible.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent very good 👍
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
The best
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Great experience all around. Would highly recommend.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very good experience with this provider and staff
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very nice and professional,felt at ease and comfortable
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
They treated me like family
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff are very compassionate!
Jan 20, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott is awesome and so is her staff...Great people..
Jan 17, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott has an excellent bedside manner. She takes the time to truly listen and carefully answer all questions, never making me feel hurried or rushed. She explained everything clearly and ensured things were handled in a timely manner. Her compassionate and thorough approach made the entire experience very reassuring. I highly recommend her.
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Very professional explain things the way I could understand
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor and staff
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Laura is an excellent provider highly recommend to anyone that needs a burn doctor
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
It's all been just fantastic. A very good medical staff in this surgery department. I couldn't have ask for better care and help while under their care. Awesome..
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor