Wound Treatment Center: West Branch

2375 S. M-30

West Branch, MI 48661 Directions

(989) 343-3790

4.9 out of 5

530 verified ratings

530 Ratings, 352 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise the Wound Treatment Center: West Branch for compassionate, knowledgeable, and patient-centered care. Staff and providers are described as kind, professional, and thorough; many comments highlight clear explanations of procedures, good communication, and feeling listened to. Several mentions note positive surgical and post-op experiences and confidence in vascular/wound care. Overall sentiment is strongly positive with repeated recommendations and appreciation for individualized attention and follow-up.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 15, 2026
Ms Laura has always been very compassionate, caring and understanding with all my medical issues… she listened to all my concerns and addressed them with respect and concern, I would highly recommend her to anyone needing her specialty in medical care

Oct 11, 2026
What would you tell family and friends about your experience with this provider?
You can expect great quality care and will get clear answers to your health issues.

Oct 10, 2026
What would you tell family and friends about your experience with this provider?
GREAT BED-SIDE MANNER FOR THE INTIRE STAFF

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
This office, doctors, PA staff is very good, kind, courteous and spends as much time with you as needed. I’ve had 2 surgeries with them, both with very good outcomes. Highly recommend them.

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Laura is soooo friendly and professional!

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Frisbie is great. Any question or concern Dr Frisbie will give you a complete answer.

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
I am very impressed with the staff, from office to nurse to doctor. A good experience, good information. Speaking with Cam to set my initial appointment was a positive experience in itself. She is personable, professional and competent.

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend and did a great job. Very likable person.

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Shepic He is one of the best !

Oct 8, 2026
Dr Shepich is very understanding & listens & explains everything so well. I'm so at ease going in to have my surgery. He explained just how he was going to do it.

Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Very kind friendly and make sure that I understand my opinions

Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Shepich is very understanding & listens & explains everything . I'm so at ease going in to have my surgery because he told me just how he would be doing it.

Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Well coordinate health planning with top notch people involved.

Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Friendly, caring and very professional

Oct 4, 2026
What would you tell family and friends about your experience with this provider?
Just Excellent on all fronts!

Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Great Dr and staff

Oct 2, 2026
What would you tell family and friends about your experience with this provider?
The best experience I’ve ever had

Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent Staff and Treatment!

Sep 30, 2026
What would you tell family and friends about your experience with this provider?
I was listening to n not rush , respected in everything. I would strongly recommend the drs. N nurses that tended to me n am very pleased with the care I received.

Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Very professional and excellent care

Sep 29, 2026
What would you tell family and friends about your experience with this provider?
Very nice and caring and listen to what you have to say even me not being a doc

Sep 29, 2026
What would you tell family and friends about your experience with this provider?
I thoroughly enjoyed my experience with The doctor. I would highly recommend him to any of my friends or family.

Sep 27, 2026
What would you tell family and friends about your experience with this provider?
Great

Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent surgeon, always caring and always listens to what's bothering me.

Sep 25, 2026
What would you tell family and friends about your experience with this provider?
This Doctor, nurses, and all support staff are absolutely the best.

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend!!!!

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Extremely professional and took the time to listen to my questions and walk me through all of my concerns. Very satisfied and comfortable with his care.

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Very good listener, very courteous and professional. Excellent bed-side manner and leaves you feeling confident in his medical care. An excellent doctor who appears to care about his patients.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Laura is exactly the kind of person you want working in the medical field. She has such a sweet, caring personality and truly listens to you. She never makes you feel rushed, and you can tell she genuinely cares about what you’re saying and how you’re feeling. She’s also very sensitive and understanding when discussing things that may be difficult or stressful for you. I felt comfortable talking with her and never felt like I was just another appointment she needed to get through. Laura has the perfect personality for patient care, kind, compassionate, patient, and a great listener. I’m very thankful I had her for my follow-up appointment.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Friendly, easy to talk too. Explained everything I want to know after surgery, like care, restrictions, mobility etc.

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I would tell them how nice everyone at the office was so nice talk to me like we friends we had not seen for a while listened to every word I said smiling and made me smile and feel good about myself and confident in them

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent and professional health care.

Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Everyone is friendly, knowledgeable, and easy to understand. They were all great!

Sep 18, 2026
What would you tell family and friends about your experience with this provider?
It took almost 3 months to get an appointment but when I did he and his staff did a great job!!!!

Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Everybody was super awesome and genuine in giving care to the patient. I would recommend anybody that needed their services to come to this office. Couldn’t have had a better experience.

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Dr and staff very professional, kind,and caring. Explained procedures well

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
As far as surgery goes I’m was very pleased!

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, professional and thorough. I felt like I was in very capable hands. I would definitely recommend Dr Shepich, Laura and the rest of the staff.

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Very nice people puts your needs first and always fo above and beyond with explanations awesome team

Sep 15, 2026
What would you tell family and friends about your experience with this provider?
Calming oresence, clearly skilled.

Sep 13, 2026
What would you tell family and friends about your experience with this provider?
My provider spends the time explaining and showing me the goals to my progress which means a lot.

Sep 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent care

Sep 11, 2026
Laura did a wonderful job of going through my post op appointment. She is someone who takes the time to listen to you and I would recommend her to anyone.

Sep 11, 2026
What would you tell family and friends about your experience with this provider?
My experience with Laura was great. She is clearly someone who enjoys her job and does it well. She doesn’t make you feel like you’re just a name on a list of patients to get through. She was very thorough when she talked to me, annswering all of my questions and I left the office feeling good about my follow up appointment.

Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Dr frisbee was attentive and listened carefully. I had a very positive experience

Sep 10, 2026
What would you tell family and friends about your experience with this provider?
These folks are knowledgeable, professional, courteous, & friendly !! Couldn't ask for better.

Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Dr.Frisbie is the Best! He explains everything so the average person can understand. Excellent bedside manners. He is a God send!

Sep 10, 2026
What would you tell family and friends about your experience with this provider?
This dr. Very professional easy to understand let's you ask all the questions you want does NOT !!! rush you at all. Great dr.

Sep 9, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit. I will be back in the spring. Dr. Frisbie was very kind, patient, a good listener, and was more than willing to answer my questions.