MyMichigan General & Breast Surgery: West Branch
2431 S. M-30, Suite 216
West Branch, MI 48661 Directions
4.9 out of 5
226 verified ratings
226 Ratings, 152 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan General & Breast Surgery – West Branch for compassionate, skilled surgical care and clear communication. Providers (notably Dr. Hollis, Dr. Shepich, and Laura Scott) are described as knowledgeable, thorough, and attentive, with excellent bedside manner and strong post-op follow-up. Staff are repeatedly called friendly, professional, and supportive. Common positive mentions include successful surgical procedures, clear explanations of care and aftercare, and confidence in wound/healing management.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 27, 2026
James Shepich, M.D.
Dr Shepich is very friendly, knowledgeable and a good listener. He takes his time with you and communicates very very well.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Very smooth very well explained I am feeling very comfortable on my upcoming surgery
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Great
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great caring and compassion. Very pleasant.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Everyone was friendly.. caring about your health there awesome Doctors there and staff
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and professional service.
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hollis seemed to be current and knowledgeable about my condition. The VA had not provided him with the results of my last EDG and Dr. Hollis stated that he needed to see that study before deciding whether to repeat the EDG this year.
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Very good
Mar 11, 2026
Very understanding, caring about your health. He goes over explaining about everything. Staff is very helpful and pleasant.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
They are awesome
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
He’s the man, I recommend him to all.
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Was very satisfied w Dr hollis and his care of my case
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
He was the best!
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hollis has a friendly personality, is a great listener, is very knowledgeable and good at explaining things very clearly and thoroughly.
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Caring compassionate brilliant personable physician
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
She is just Awesome!!!
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
I was impressed with how he took his time and didn’t rush with me. Also, so appreciative that he went over everything. The risks and possible complications having the procedure at my age. He was very honest with me. I asked for his opinion and he explained in detail why he arrived at his decision but at all times reminded me it was always my choice. I didn’t think there were doctors like Dr. Hollis still around.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor would highly recommend him
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
DR. Shepich is very Knowledgeable and explains things thorough so i could understand it. The nurses were very helpful and courteous as well.
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
That they were very professional with how they conducted themselves with me. I felt like they genuinely cared for what I had to say to them about my medical condition. The doctor offered great advice on my treatment options.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Excellent communicator. He developed a plan to handle my problem. I look forward to the surgical procedure being completed by Dr. Hollis.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Great care and concern was provided to me.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
he seem like a great doctor! 1st time I met him
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Laura is the best. She is a professional and a caring one at that. She explains things so I can understand. She lets me ask questions and does so with patience and a caring response. She also has the best smile that reassures me I am at the right place!
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Laura is very compassionate and was very focused with helping with my post-op recovery. She followed up with me on anything we discussed and always listened and answered all of my questions.
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
A doctor that cares about helping to achieve your pain and your medical conditions. Have seen Dr.Shepich through the years and has helped me understand my medical conditions. Would recommend him and his office staff to anyone that needs help.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Everyone there is so nice and so are both of the Dr,s
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor!
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Laura is wonderful to work with.
Feb 14, 2026
What would you tell family and friends about your experience with this provider?
The doctor explained the procedure in language that I could understand.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
She is the best
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
That he is an Amazing Dr.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and personable service. Highly recommended.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and very professional
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Very good experience
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, very knowledgeable & pleasant.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
I adored Laura Scott when I came in for my post-op. She took her time explaining and listening and was very very kind. The support staff also made me feel very comfortable and welcome in the office
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Dr Hollis is absolutely one of the best surgeons I have ever used.. takes his time and I never feel rushed, he makes you feel like you are the only patient of the day- office staff always friendly and professional highly recommended
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and explains everything very well
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Caring. Accessible.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
They are very friendly and do their best to explain things to you and get things taken care of
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent very good 👍
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
The best
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Great experience all around. Would highly recommend.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
It was a good experience.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Good experience doctor and staff are very good no complaints
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very good experience with this provider and staff
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very nice and professional,felt at ease and comfortable
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend him.