MyMichigan General & Breast Surgery: West Branch

2431 S. M-30, Suite 216

West Branch, MI 48661 Directions

(989) 343-1134

5.0 out of 5

249 verified ratings

249 Ratings, 171 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan General & Breast Surgery – West Branch for compassionate, skilled surgical care and clear communication. Providers (notably Dr. Hollis, Dr. Shepich, and Laura Scott) are described as knowledgeable, thorough, and attentive, with excellent bedside manner and strong post-op follow-up. Staff are repeatedly called friendly, professional, and supportive. Common positive mentions include successful surgical procedures, clear explanations of care and aftercare, and confidence in wound/healing management.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I say that I was treated very well. The staff were professional and courteous towards me at every interaction I had with them. This is a great example of how a medical practice should be run like. Very timely on their appointments and availability to schedule surgery very quickly after the initial consultation. Even the main part of the hospital with the required prerequisite blood test and EKG were very prompt and professional. Thanks for a great experience.

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
great doctor's and employees!!

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr. shepich and his team. All very friendly and healthy!

Apr 5, 2026
What would you tell family and friends about your experience with this provider?
100% would recommend.

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
I have already told everyone that they are the best and im trying to switch everything over to my Michigan

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Excellent in manors and exploration Friendly and comfortable to talk with

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
This provider is very caring and honest.

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Dr. Shepich is very knowledgeable in his field and cares about his patients and his staff is very helpful and also knowledgeable.

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
He is as good as you can get

Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent care. Showed empathy and compassion Very satisfactory care.

Mar 31, 2026
What would you tell family and friends about your experience with this provider?
Absolutely. Dr Hollis and Dr Scott made me feel like they had my best interest in mind before and after my surgery.

Mar 30, 2026
What would you tell family and friends about your experience with this provider?
Fantastic doctor. Always takes care of my issues promptly. He has done two procedures on me in the last month and I have only been a patient for just over a month.

Mar 27, 2026
Dr Shepich is very friendly, knowledgeable and a good listener. He takes his time with you and communicates very very well.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Dr is very friendly and knowledgeable. Pleasant to talk to and a good listener.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Mar 26, 2026
What would you tell family and friends about your experience with this provider?
I was completely at ease by the time I left even though I was quite upset by the urgency of the situation .

Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Very smooth very well explained I am feeling very comfortable on my upcoming surgery

Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Great

Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Great caring and compassion. Very pleasant.

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
New to the area and I am very impressed with the medical service my husband and I have received

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Very good with Laura and Staff, just like in previous years. I have utmost confidence in Laura’s and Dr. Shepichs care for me!

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Yes, I would. The staff is very friendly. The nurse was very kind and went over everything with me. Even made appointment for a CT scan for me I would recommend it to friends and family

Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent ! Great staff ! Laura Scott is the best there is ..Thank you !

Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Everyone was friendly.. caring about your health there awesome Doctors there and staff

Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and professional service.

Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hollis seemed to be current and knowledgeable about my condition. The VA had not provided him with the results of my last EDG and Dr. Hollis stated that he needed to see that study before deciding whether to repeat the EDG this year.

Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Very good

Mar 11, 2026
Very understanding, caring about your health. He goes over explaining about everything. Staff is very helpful and pleasant.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
They are awesome

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
He’s the man, I recommend him to all.

Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Was very satisfied w Dr hollis and his care of my case

Mar 7, 2026
What would you tell family and friends about your experience with this provider?
He was the best!

Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hollis has a friendly personality, is a great listener, is very knowledgeable and good at explaining things very clearly and thoroughly.

Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Caring compassionate brilliant personable physician

Mar 6, 2026
What would you tell family and friends about your experience with this provider?
She is just Awesome!!!

Mar 5, 2026
What would you tell family and friends about your experience with this provider?
I was impressed with how he took his time and didn’t rush with me. Also, so appreciative that he went over everything. The risks and possible complications having the procedure at my age. He was very honest with me. I asked for his opinion and he explained in detail why he arrived at his decision but at all times reminded me it was always my choice. I didn’t think there were doctors like Dr. Hollis still around.

Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor would highly recommend him

Mar 3, 2026
What would you tell family and friends about your experience with this provider?
DR. Shepich is very Knowledgeable and explains things thorough so i could understand it. The nurses were very helpful and courteous as well.

Mar 3, 2026
What would you tell family and friends about your experience with this provider?
That they were very professional with how they conducted themselves with me. I felt like they genuinely cared for what I had to say to them about my medical condition. The doctor offered great advice on my treatment options.

Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Excellent communicator. He developed a plan to handle my problem. I look forward to the surgical procedure being completed by Dr. Hollis.

Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Great care and concern was provided to me.

Mar 1, 2026
What would you tell family and friends about your experience with this provider?
he seem like a great doctor! 1st time I met him

Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Laura is the best. She is a professional and a caring one at that. She explains things so I can understand. She lets me ask questions and does so with patience and a caring response. She also has the best smile that reassures me I am at the right place!

Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Laura is very compassionate and was very focused with helping with my post-op recovery. She followed up with me on anything we discussed and always listened and answered all of my questions.

Feb 26, 2026
What would you tell family and friends about your experience with this provider?
A doctor that cares about helping to achieve your pain and your medical conditions. Have seen Dr.Shepich through the years and has helped me understand my medical conditions. Would recommend him and his office staff to anyone that needs help.

Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Everyone there is so nice and so are both of the Dr,s

Feb 24, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor!

Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Laura is wonderful to work with.

Feb 14, 2026
What would you tell family and friends about your experience with this provider?
The doctor explained the procedure in language that I could understand.

Feb 13, 2026
What would you tell family and friends about your experience with this provider?
She is the best