MyMichigan General & Breast Surgery: West Branch
2431 S. M-30, Suite 216
West Branch, MI 48661 Directions
4.9 out of 5
462 verified ratings
462 Ratings, 302 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan General & Breast Surgery – West Branch for compassionate, skilled surgical care and clear communication. Providers (notably Dr. Hollis, Dr. Shepich, and Laura Scott) are described as knowledgeable, thorough, and attentive, with excellent bedside manner and strong post-op follow-up. Staff are repeatedly called friendly, professional, and supportive. Common positive mentions include successful surgical procedures, clear explanations of care and aftercare, and confidence in wound/healing management.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 17, 2026
James Shepich, M.D.
What would you tell family and friends about your experience with this provider?
Dr and staff very professional, kind,and caring. Explained procedures well
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
As far as surgery goes I’m was very pleased!
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Very nice people puts your needs first and always fo above and beyond with explanations awesome team
Sep 13, 2026
What would you tell family and friends about your experience with this provider?
My provider spends the time explaining and showing me the goals to my progress which means a lot.
Sep 11, 2026
Laura did a wonderful job of going through my post op appointment. She is someone who takes the time to listen to you and I would recommend her to anyone.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
My experience with Laura was great. She is clearly someone who enjoys her job and does it well. She doesn’t make you feel like you’re just a name on a list of patients to get through. She was very thorough when she talked to me, annswering all of my questions and I left the office feeling good about my follow up appointment.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
These folks are knowledgeable, professional, courteous, & friendly !! Couldn't ask for better.
Sep 6, 2026
Very direct but kind in speaking. Explains well.
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
Very thorough, always listened to concerns and irreplaceable.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and informative. Listens to your concerns closely. Great Person.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Dr shepich and his staff are amazing
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Shepich is fantastic, and I strongly recommend him. He, his staff, and the whole group at West Branch My Michigan hospital took great care of me before, during, and after my hernia surgery. I will definitely use them again for my health needs in the future. Thank you so much.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Very concerned and sincere. Thank you for your care
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
I felt at ease with Dr.Hollis he explained everything to me and made sure I understood, and everyone was friendly and professional. I would definitely recommend Dr.Hollis
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Very easy to talk with. Felt cared for!
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
I would tell anyone that Dr. HOLLIS IS NUMBER ONE IN MY BOOK.
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Great bedside manners, swift actions
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Yes, I am very impressed with Dr. Hollis’ professionalism, and friendly manner . I appreciate my time with him and trust him.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Direct and to the point. What was most important was he asked questions to ensure having the procedure was necessary. Not wasting time or money. That is very appreciated.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Best P..A. every ! She cannot be replaced.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
That he's right on and to the point. Gets what needed have done to like tests etc to know how deal with etc.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
That I highly recommend Dr.Hollis & his staff
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
It was excellant
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent staff and doctors. 10 out of 10
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
They treated me very well
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and nice.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
I liked Dr. Hollis very much.
Aug 11, 2026
What would you tell family and friends about your experience with this provider?
Great care all around
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Sorry to see him go. Wish him the best in his new location.
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Laura was outstanding, an absolute gem, kind, courteous, empathetic and all a person could want in a hospital. I could say the same for Dr. Shepich, all the nurses (Kody, Caleb👍) and the entire staff at West Branch, they answered & explained in detail. I don’t have enough superlatives for all of them, great people all.
Aug 9, 2026
What would you tell family and friends about your experience with this provider?
Great provider. Will always use! Great attention to detail!
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
They are knowledgeable, professional and very caring and compassionate
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Friendly Staff and Good Communicators. Dr. Shepich has been very thorough and Listener. Excellent Communicator! Understands my issues and needs. Very much trust him with my medical care.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
They were very courteous and helpful.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Extreemly professional, knowledgeable & friendly.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
I had good experience and I would recommend her
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
The dr is very friendly, knowledgeable and seem very competent.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
They are very professional and knowledgeable plus the staff was very nice and I'd recommend anyone to go there're have excellent service
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Awesome surgeon, friendly. Highly reccomend
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Very great place to go to
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
They are very good and take care of you when you need help
Jul 30, 2026
Very sweet, and professional. Also thorough w/regards to the med stident that joined her.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Great Dr./ Surgeon. Listened to you and answered questions carefully
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
The all over care is excellent
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
Use her
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott is very knowledgeable, kind, and attentive. Very pleased with my care.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
I’m very very nervous about doctors and everyone there was understanding and didn’t make me feel like a fool.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Honest, infor n active really wants to help his patients
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
good so far