MyMichigan General & Breast Surgery: West Branch
2431 S. M-30, Suite 216
West Branch, MI 48661 Directions
5.0 out of 5
196 verified ratings
196 Ratings, 127 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan General & Breast Surgery – West Branch for compassionate, skilled surgical care and clear communication. Providers (notably Dr. Hollis, Dr. Shepich, and Laura Scott) are described as knowledgeable, thorough, and attentive, with excellent bedside manner and strong post-op follow-up. Staff are repeatedly called friendly, professional, and supportive. Common positive mentions include successful surgical procedures, clear explanations of care and aftercare, and confidence in wound/healing management.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 11, 2026
James Shepich, M.D.
Very understanding, caring about your health. He goes over explaining about everything. Staff is very helpful and pleasant.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Everyone there is so nice and so are both of the Dr,s
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor!
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Laura is wonderful to work with.
Feb 14, 2026
What would you tell family and friends about your experience with this provider?
The doctor explained the procedure in language that I could understand.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
She is the best
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
That he is an Amazing Dr.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and personable service. Highly recommended.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and very professional
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Very good experience
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, very knowledgeable & pleasant.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
I adored Laura Scott when I came in for my post-op. She took her time explaining and listening and was very very kind. The support staff also made me feel very comfortable and welcome in the office
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Dr Hollis is absolutely one of the best surgeons I have ever used.. takes his time and I never feel rushed, he makes you feel like you are the only patient of the day- office staff always friendly and professional highly recommended
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and explains everything very well
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Caring. Accessible.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
They are very friendly and do their best to explain things to you and get things taken care of
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent very good 👍
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
The best
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Great experience all around. Would highly recommend.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
It was a good experience.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Good experience doctor and staff are very good no complaints
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very good experience with this provider and staff
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very nice and professional,felt at ease and comfortable
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend him.
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff are very compassionate!
Jan 20, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott is awesome and so is her staff...Great people..
Jan 19, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Jan 17, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott has an excellent bedside manner. She takes the time to truly listen and carefully answer all questions, never making me feel hurried or rushed. She explained everything clearly and ensured things were handled in a timely manner. Her compassionate and thorough approach made the entire experience very reassuring. I highly recommend her.
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Very professional explain things the way I could understand
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
He was a nice guy and listened to everything I had to say. He explained everything about the procedure that I need throughly
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Laura is an excellent provider highly recommend to anyone that needs a burn doctor
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
It's all been just fantastic. A very good medical staff in this surgery department. I couldn't have ask for better care and help while under their care. Awesome..
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Dr was concerned about my sore healing and I had a vein that needed to be collapsed It should help me to heal faster. Dr works with the wound clinic. I feel confident in him
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Very impressed.
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
I was sent to this office for a gallbladder follow up that day. I had an ultrasound scheduled within a week. I had the ultrasound and within a week I had my gallbladder out. I appreciate this Office more than you’ll ever know because Dr. made room in the schedule to get my surgery done sooner than waiting a month as he seen the pain I was in so I appreciate the entire staff. Thank you.
Jan 13, 2026
What would you tell family and friends about your experience with this provider?
She is fantastic!! So kind & caring!
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
He is a top Dr. He spent so much time with me, never rushed, never talked down to me. He is honestly one of the BEST DRS. I have ever been to.
Jan 8, 2026
What would you tell family and friends about your experience with this provider?
That we were very satisfied
Jan 4, 2026
What would you tell family and friends about your experience with this provider?
very professional and courteous.
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
Doctor seems very concerned about me and my problem. Even suggested things that would make me feel better about other things I ha bff e going on. Very nice guy.
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
He’s a great dr, very informative, and good bedside manner
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Yes, it did an awesome job there
Dec 29, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hollis is a god-given gift to us. Patients in West Branch. He's a total rock star in my book. The best. Please don't ever lose him to Midland keep him up here. Doing that great job that he he's doing for me. Thank you.
Dec 28, 2025
What would you tell family and friends about your experience with this provider?
Listened and answered my question, what she couldn't answer she soute out the doctor
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
I let my friends and family konw that Dr. Laura Scott is very thorough, listens to you and very friendly, which means a lot as a patient. Generally, doctors do not listen or spend much time with you, Laura is not that type of doctor. I definitely would recommend friends and family this facility for thier health care needs. Thanks
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
At this point being a new patient I was impressed.
Dec 20, 2025
Laura is professional, very knowledgeable, and wonderfully kind. I would go to her without hesitation 👍
Dec 20, 2025
What would you tell family and friends about your experience with this provider?
Laura is terrific 👍