MyMichigan General & Breast Surgery: West Branch
2431 S. M-30, Suite 216
West Branch, MI 48661 Directions
4.9 out of 5
425 verified ratings
425 Ratings, 281 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan General & Breast Surgery – West Branch for compassionate, skilled surgical care and clear communication. Providers (notably Dr. Hollis, Dr. Shepich, and Laura Scott) are described as knowledgeable, thorough, and attentive, with excellent bedside manner and strong post-op follow-up. Staff are repeatedly called friendly, professional, and supportive. Common positive mentions include successful surgical procedures, clear explanations of care and aftercare, and confidence in wound/healing management.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 6, 2026
James Shepich, M.D.
Very direct but kind in speaking. Explains well.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Direct and to the point. What was most important was he asked questions to ensure having the procedure was necessary. Not wasting time or money. That is very appreciated.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Best P..A. every ! She cannot be replaced.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
That he's right on and to the point. Gets what needed have done to like tests etc to know how deal with etc.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
That I highly recommend Dr.Hollis & his staff
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and nice.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
I liked Dr. Hollis very much.
Aug 11, 2026
What would you tell family and friends about your experience with this provider?
Great care all around
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Sorry to see him go. Wish him the best in his new location.
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Laura was outstanding, an absolute gem, kind, courteous, empathetic and all a person could want in a hospital. I could say the same for Dr. Shepich, all the nurses (Kody, Caleb👍) and the entire staff at West Branch, they answered & explained in detail. I don’t have enough superlatives for all of them, great people all.
Aug 9, 2026
What would you tell family and friends about your experience with this provider?
Great provider. Will always use! Great attention to detail!
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
They are knowledgeable, professional and very caring and compassionate
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Friendly Staff and Good Communicators. Dr. Shepich has been very thorough and Listener. Excellent Communicator! Understands my issues and needs. Very much trust him with my medical care.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
They were very courteous and helpful.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Extreemly professional, knowledgeable & friendly.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
I had good experience and I would recommend her
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
The dr is very friendly, knowledgeable and seem very competent.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
They are very professional and knowledgeable plus the staff was very nice and I'd recommend anyone to go there're have excellent service
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Awesome surgeon, friendly. Highly reccomend
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Very great place to go to
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
They are very good and take care of you when you need help
Jul 30, 2026
Very sweet, and professional. Also thorough w/regards to the med stident that joined her.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Great Dr./ Surgeon. Listened to you and answered questions carefully
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
The all over care is excellent
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
Use her
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott is very knowledgeable, kind, and attentive. Very pleased with my care.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
I’m very very nervous about doctors and everyone there was understanding and didn’t make me feel like a fool.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Honest, infor n active really wants to help his patients
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
good so far
Jul 17, 2026
I arrived with a blocked intestine which could have resulted in another surgery to remove the blockage. Dr Shepich chose alternative nonsurgical methods to clear the blockage !!
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
One of the best I have received in years !!
Jul 13, 2026
Good
Jul 13, 2026
It was fine
Jul 11, 2026
Options and different plans were discussed with Both benefits And concerns. Plan was reached with a Clear understanding of things
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
The staff is kind,certious and professional.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Hollis was very nice and made me a referral to a ostomy nurse in Alpena.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
I had excellent care all the way from ER to surgery and post op visit. I already have told someone about my experience and they felt more at ease about where they might go - great job everyone!
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Absolutely beautiful experience! The very best!
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Laura Scott and staff are very professional and kind. They answered all of my questions. I want to thank Laura and staff for taking care of me.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
He is very nice, very knowledgeable and explained everything. Will definitely recommend him
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
Excellent care kind, courteous and professional
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
He is awesome. He talks to you like your a human and not a number on a clipboard. He works with you about the schedule for your job and is honest about the pain relief he can provide after surgery and the care you need to have for afterwards. He didn't let being a doctor go to his head.
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
I would absolutely recommend your Practice
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
I absolutely love her and all the nurses. I really wish we could find out why I’m in so much pain and my body isn’t healing.
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Best I've had here in the ⬆️
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
He answered all my questions, took his time with us. Explained everything perfectly.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very friendly. Answered all questions and made sure I didn't have any concerns. Was very thoughtful and nice. Highly recommend this office, and Dr.Hollis. Everyone at office and hospital were wonderful !!
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Laura and staff aleays show care and concern for my ail.ents, and with skill and knowledge can answer all my medical questions
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
Awesome
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent