MyMichigan General & Breast Surgery: West Branch
2431 S. M-30, Suite 216
West Branch, MI 48661 Directions
4.9 out of 5
627 verified ratings
627 Ratings, 419 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan General & Breast Surgery – West Branch for compassionate, skilled surgical care and clear communication. Providers (notably Dr. Hollis, Dr. Shepich, and Laura Scott) are described as knowledgeable, thorough, and attentive, with excellent bedside manner and strong post-op follow-up. Staff are repeatedly called friendly, professional, and supportive. Common positive mentions include successful surgical procedures, clear explanations of care and aftercare, and confidence in wound/healing management.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 15, 2026
Laura Scott, P.A.-C.
Ms Laura has always been very compassionate, caring and understanding with all my medical issues… she listened to all my concerns and addressed them with respect and concern, I would highly recommend her to anyone needing her specialty in medical care
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased with the doctor and staff.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied with the care. Shout out to Krystal in pre-op, she was amazing.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
great value
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
He’s the best!
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
This office, doctors, PA staff is very good, kind, courteous and spends as much time with you as needed. I’ve had 2 surgeries with them, both with very good outcomes. Highly recommend them.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Laura is soooo friendly and professional!
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Shepic He is one of the best !
Oct 8, 2026
Dr Shepich is very understanding & listens & explains everything so well. I'm so at ease going in to have my surgery. He explained just how he was going to do it.
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Very kind friendly and make sure that I understand my opinions
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Shepich is very understanding & listens & explains everything . I'm so at ease going in to have my surgery because he told me just how he would be doing it.
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Well coordinate health planning with top notch people involved.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Friendly, caring and very professional
Oct 6, 2026
What would you tell family and friends about your experience with this provider?
I chose Dr Hollis from the three surgical consults because I’m an [OCCUPATION] and I just liked EVERYTHING about him! When I called to schedule surgery after one year between visits, they told me he was leaving. However, after much oh please help me, I saw him on a Friday and had surgery on Monday!!!! Sorry to those who missed his level of experience in the West Branch countryside!!
Oct 4, 2026
What would you tell family and friends about your experience with this provider?
Just Excellent on all fronts!
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
The doctor and staff were amazing. They always did what they said they would and followed up to be sure I had everything I needed.
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
I’d be more than willing to recommend Dr Hollis to anyone from my friends and family to anyone new to the area Thanks for being such awesome Doctor & his staff you guys are amazing
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Great Dr and staff
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
The best experience I’ve ever had
Oct 1, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and very helpful
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
I was very was very happy with my visit and the Dr. I would definitly recommend her to any of my friends
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent Staff and Treatment!
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
I was listening to n not rush , respected in everything. I would strongly recommend the drs. N nurses that tended to me n am very pleased with the care I received.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Very professional and excellent care
Sep 29, 2026
What would you tell family and friends about your experience with this provider?
It has been a very positive experience up to this point. There is an uncomfortable wait time for a procedure to be done.
Sep 29, 2026
What would you tell family and friends about your experience with this provider?
Very nice and caring and listen to what you have to say even me not being a doc
Sep 29, 2026
What would you tell family and friends about your experience with this provider?
I thoroughly enjoyed my experience with The doctor. I would highly recommend him to any of my friends or family.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Friendly Curtious and efficient!
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Wonderful person to talk with. I very much enjoyed my visit.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
He was inforned regardiing my situation & provided not only an education but wise council regardng decision making. I would highly recommend him to anyone.
Sep 27, 2026
What would you tell family and friends about your experience with this provider?
great doctor, great staff,very good service
Sep 27, 2026
What would you tell family and friends about your experience with this provider?
Great
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
This Doctor, nurses, and all support staff are absolutely the best.
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Very good listener, very courteous and professional. Excellent bed-side manner and leaves you feeling confident in his medical care. An excellent doctor who appears to care about his patients.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
10 out of 10
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Laura is exactly the kind of person you want working in the medical field. She has such a sweet, caring personality and truly listens to you. She never makes you feel rushed, and you can tell she genuinely cares about what you’re saying and how you’re feeling. She’s also very sensitive and understanding when discussing things that may be difficult or stressful for you. I felt comfortable talking with her and never felt like I was just another appointment she needed to get through. Laura has the perfect personality for patient care, kind, compassionate, patient, and a great listener. I’m very thankful I had her for my follow-up appointment.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Friendly, easy to talk too. Explained everything I want to know after surgery, like care, restrictions, mobility etc.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I would tell them how nice everyone at the office was so nice talk to me like we friends we had not seen for a while listened to every word I said smiling and made me smile and feel good about myself and confident in them
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent and professional health care.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Everyone is friendly, knowledgeable, and easy to understand. They were all great!
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Everybody was super awesome and genuine in giving care to the patient. I would recommend anybody that needed their services to come to this office. Couldn’t have had a better experience.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Dr and staff very professional, kind,and caring. Explained procedures well
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
As far as surgery goes I’m was very pleased!
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, professional and thorough. I felt like I was in very capable hands. I would definitely recommend Dr Shepich, Laura and the rest of the staff.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Very nice people puts your needs first and always fo above and beyond with explanations awesome team
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
The whole team is very nice and they will help you in anyway they can
Sep 13, 2026
What would you tell family and friends about your experience with this provider?
She was easy to talk with and explained my situation clearly and carefully.
Sep 13, 2026
What would you tell family and friends about your experience with this provider?
My provider spends the time explaining and showing me the goals to my progress which means a lot.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
That if you need a very good surgeon she is the one for you.