Baptist Primary Care - Intracoastal West

14011 Beach Blvd, Suite 230

Jacksonville, FL 32250 Directions

(904) 992-1601

www.baptistjax.com

4.9 out of 5

848 verified ratings

848 Ratings, 468 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2025
The staff is very friendly and Dr Shah is great

May 23, 2025
Doctors are great. Wait times are short.

May 23, 2025
Dr. Joseph is very conscientious snd professional. I never feel like she’s just going through the motions. She knows my history and is proactive.

May 23, 2025
Dr. Joseph and front office staff provide a nice and comfortable experience. I’m pleased with the care I received.

May 22, 2025
Everyone is friendly and down to earth. I especially appreciate Ashton!

May 19, 2025
Everyone there is professional courteous and kind. Your acknowledged upon arrival. Great office staff and doctors

May 19, 2025
Great and wonderful stuff

May 18, 2025
Dr Joseph and her staff are wonderful cating people. I have reccomended her.

May 17, 2025
Dr. Alvarado, and all her staff are always professional, courteous, and pleasant

May 16, 2025
Convenient, good parking, pleasant staff.

May 15, 2025
Dr Alvarado and her staff are great.

May 15, 2025
Prompt and friendly. Hardly ever have to wait more than 10 minutes for my appointed time. Great medical knowledge.

May 15, 2025
The staff is very courteous, thorough and it's easy to get an appointment.

May 15, 2025
Very professional and friendly

May 13, 2025
We are grateful for the convenient location and appointment scheduling. The doctors and staff are amazing!

May 12, 2025
Booking the appointment was easy. Staff was very friendly. Dr. and nurses were caring, helpful and listened to my concerns . Great experience overall.

May 12, 2025
Great first impression .

May 11, 2025
I like the best service ever i recive from my family doctor and her staff, they are very professional and caring.

May 11, 2025
Friendly front desk. Nurses are understanding and doctors listen to my questions and answer so I can understand

May 11, 2025
Very friendly atmosphere. Doctor very throural aanf helpfully with all my questions

May 10, 2025
Dr Shah is very smart, friendly and professional. The office staff are friendly and well organized.

May 10, 2025
All medical professionals, from the front desk area to the doctor, treat you with kindness and respect. They are efficient and always helpful and friendly. I have not usually had to wait more than 5 minutes past my appointment time (this past visit I had to wait about 15 minutes but this is unusual). The nurses and Dr. Joseph make you feel relaxed and valued. Dr. Joseph takes the time to thoroughly evaluate any complaints and makes relevant recommendations without judgment. The office is clean and neat, with ample parking.

May 10, 2025
Dr Alvarado is attentive and patient. It’s always a pleasure to visit at her office and walk away feeling that she addressed any issues and makes me feel much better than when I first walked in.

May 10, 2025
It is very difficult to find a great doctor and staff in the same facility. This is one of the best. Thank you for your professionalism and for actually caring.

May 9, 2025
I love the way everyone wants to help.

May 8, 2025
It clean friendly

May 8, 2025
The staff is amazing and caring. The go the extra mile for their patients

May 8, 2025
Nice doctor

May 8, 2025
Everything

May 8, 2025
Everyone from front check in to check out was so nice and helpful and made me feel welcome from the start. I enjoyed meeting Dr. Alvarado and her nurse, they made me feel comfortable and I wish I had made the change long ago.

May 8, 2025
Doctor Alvarado and all staff are excellent!

May 8, 2025
The staff and the willingness to help

May 8, 2025
Nice staff and I like the doctor that I see.

May 6, 2025
Friendly and efficient

May 5, 2025
Everyone was really friendly and it was a quick experience.

May 5, 2025
Very professional and efficient.

May 3, 2025
Everyone was really nice and professional. They were able to get me in quickly, see me on time, accommodate my special situational request to satisfy the state of FL concerning a legal matter. Dr Shah was a pleasure to sit with and he took his time. They caught that my blood pressure had spiked and increased my dosage instructions. They got me set up with labs the following day where I had the same experience with the staff at Beaches Baptist Hospital. The entire operation felt professional, courteous and smooth flowing. Thinking back, a number of staff made casual references to their personal faith in God. I also saw a Bible and devotional book out on a desk. I'm glad to see that people of faith are not afraid to bring it into this workplace and I hope that never changes. I suspect that having staff with that kind of character contributes to the quality of care and customer experiences.

May 3, 2025
Nice people very thorough. The doctor has good bedside manner Dr Joseph.

May 1, 2025
Easy to get an appointment!

May 1, 2025
Efficiently run. Did not wait past my appointment time. Doctor / staff friendly and "calming".

May 1, 2025
Dr Joseph

Apr 30, 2025
Everyone is friendly and patient

Apr 28, 2025
The location is convenient, and the doctors and stall are very helpful

Apr 28, 2025
Everyone has been very helpful and supportive. All staff members are extremely friendly!!

Apr 28, 2025
The staff is always super friendly and answer any questions we may have. They always respond very quickly to portal inquiries regarding medication or medical questions.

Apr 28, 2025
Doctors and staff

Apr 27, 2025
efficient, caring people very knowledgeable lots of smiles

Apr 26, 2025
Very friendly atmosphere and great staff

Apr 26, 2025
Fast and friendly care

Apr 26, 2025
Polite, smart, caring