Baptist Primary Care - Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville, FL 32250 Directions
4.9 out of 5
1,315 verified ratings
1,315 Ratings, 697 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
Hannah Alvarado, DO
Dr Alvarado and her nurse always treated me well. However, this last visit, it was Gisela who made my day by her customer service skills. She welcomed me with a smile and willingness to mail me a copy of imaging request coming from another doctor’s office.
Feb 21, 2026
The most important part of a good office is the people and these are the best
Feb 21, 2026
Professional
Feb 20, 2026
Friendly, very professional
Feb 15, 2026
Clean and courteous
Feb 13, 2026
Very friendly and caring.
Feb 13, 2026
Friendly ready go!
Feb 12, 2026
Everything!!!!
Feb 9, 2026
Very clean and friendly staff.
Feb 9, 2026
Professional and on time.
Feb 6, 2026
Very through, polite and kind. You don't feel rushed when asking questions
Feb 6, 2026
The staff
Feb 6, 2026
Always feels welcoming.
Feb 5, 2026
Everyone is so wonderful and helpful here. The wait time is not long. The doctors are great.
Feb 5, 2026
They are very caring , professional and friendly. Everything is organised, their clinic so nice and neat.
Feb 4, 2026
Easy to get an appointment. All the staff are very loving and caring.
Feb 1, 2026
I love the whole staff. Everyone is kind and carrying, they always make me feel like part of the family and Dr. Alvarado is amazing very knowledgeable, I am happy to have her as part of my care team.
Jan 31, 2026
Every thing
Jan 31, 2026
Clean, professional, friendly staff and excellent physician
Jan 28, 2026
Office staff is nice and Dr. Alvarado is great physician.
Jan 26, 2026
Caring and knowledgeable staff.
Jan 26, 2026
Everyone is friendly they get me in and out and are always concerned about the reason I come in and check on previous issues I've had
Jan 26, 2026
Dr Alvarado is compassionate, thorough and has an amazing bedside manner - you couldn't ask for more from a physician.
Jan 25, 2026
Dr. Joseph is a great doctor; she is very knowledgeable and listens to you while prescribing the necessary medicines. The staff are likewise excellent and speak clearly when making follow-up appointments. Baptist Healthcare is an excellent network of hospitals, primary care, and specialist doctors. We highly recommend Baptist and its doctors.
Jan 24, 2026
The staff
Jan 24, 2026
It is always clear and tranquil. Music is playing and relaxing. The ladies are amazing and helpful.
Jan 23, 2026
Everyone makes you feel like you're not just a number. Best office ever.
Jan 23, 2026
Very professional. They take the time to explain things.
Jan 23, 2026
Staff was kind, courteous and knowledgable.
Jan 23, 2026
From the doctors on down through even the newest hired employee, everyone is friendly and pleasant each time I have been there. Dr. Joseph is very thorough and thoughtful at each visit.
Jan 22, 2026
Everything
Jan 22, 2026
friendly staff ... capable professionals ... quality primary doctor ... convenient location ...
everyone helpful
Jan 18, 2026
clean, quiet, friendly environment
Jan 14, 2026
Everyone is very nice!
Jan 12, 2026
Professional and compassionate
Jan 12, 2026
Dr Joseph is a very caring physician. She is not in a rush to get to her next patient. She takes the time to ask questions and evaluate your responses along with reviewing medical tests. She is very knowledgable of medicines and even tells you the best time and ways to take them. I highly recommend Dr Joseph.
The office staff is super nice and very efficient. This is the best practice that I have found in Jacksonville since moving here in 2012.
Jan 12, 2026
Dr. Joseph listened to my concerns and was trluy sympathic and helpful in addressing my health needs.
Jan 11, 2026
Dr. Joseph and her friendly staff.
Jan 9, 2026
The staff is friendly and knowledgeable
Jan 9, 2026
Staff is very friendly, Dr Alvarado is very caring listens and doesn't rush you out, very good and caring dr
Jan 8, 2026
How friendly everyone is.
Jan 8, 2026
Friendly staff who try to minimize waiting time
Jan 7, 2026
Clean
Jan 7, 2026
Convenient, staff are very friendly and I love my doctor!!!
Jan 2, 2026
I had great first experience! Everyone on staff was kind and helpful.
Dec 28, 2025
Friendly, timely, thorough, & efficient visit. Staff was nice from checkin to checkout. Ashton spent quality time with me. And, Dr. Alvarado was awesome. I shared with my wife and she is hooing to have Dr. Alvarado as her doctor in the future. Her approach and welcoming attitude are rare today. And, her prep and knowledge were obvious.
I found my doxtor!
Dec 25, 2025
No matter the date or the time, everyone is pleasant and helpful. It is always a pleasure to meet with Dr. Joseph. She is an excellent physician. You know you have a great PC when your specialists speak highly of her. Thank you all for taking care of my health!
Dec 24, 2025
Health provider and staff
Dec 22, 2025
professionalism and friendly
Dec 22, 2025
Office staff is very friendly and helpful. Office is tidy and clean.