Baptist Primary Care - Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville, FL 32250 Directions
4.9 out of 5
584 verified ratings
584 Ratings, 306 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 29, 2024
Neirouz Joseph, MD
Kind, profession staff and the doctor is great.
Dec 27, 2024
Hannah Alvarado, DO
Friendly, kind staff!
Dec 26, 2024
Hannah Alvarado, DO
Dr. Alvarado and the staff are both professional and very friendly.
Dec 26, 2024
Hannah Alvarado, DO
Caring, professional, compassionate and competent care from front staff to the MD.
Dec 26, 2024
Neirouz Joseph, MD
Dr Joseph is a very thorough doctor along with staff members who are courteous polite and kind. Very clean professional office.
Dec 22, 2024
Neirouz Joseph, MD
Professionalism, explanation clarity, attentiveness to concerns, Overall support, trust in medical judgment, feeling heard during my visits.
Confident in Doctor's ability to diagnose my health concerns.
Total trust and professionalism in medical staff.
Dec 20, 2024
Neirouz Joseph, MD
Easy getting appointments, and arranging test. No waiting, all questions answered, personnel friendly, and eager to help
Dec 20, 2024
Neirouz Joseph, MD
Kind staff and providers
Dec 18, 2024
Neirouz Joseph, MD
Friendly, responsiveness, understands my needs
Dec 16, 2024
Neirouz Joseph, MD
Comfortable, good staff, quality care
Dec 16, 2024
Hannah Alvarado, DO
The office staff is friendly, fast and remembers you from previous visits. I accompany my mom to her visits and they always treat my mom with respect and kindness. The staff explains everything to my mom and then allow us both an opportunity to ask follow up questions. All staff, from the front desk to the nurses and definitely Dr. Alvarado, are patient with my mom who has some hearing loss and sometimes likes to ramble about life. One of the best things about Dr. Alvarado and staff is their "bedside manner" which puts my mom at ease every time. I always have follow up questions and Dr. Alvarado is happy to explain conditions and treatments in more detail. Also, it should be noted that Dr. Alvarado is a fantastic medication manager. My mom and I both have a lot of prescriptions and she looks for interactions and ways to reduce dosages and eliminate meds that are no longer needed. I wish I could give the practice higher than a 10 rating. Not to be left out, my husband sees the new male doctor in the practice and really likes him. My husband also had good interactions with the front office staff and when he told them of his connection to my mom and me, they remembered us. It's an all around good practice.
Dec 14, 2024
Hannah Alvarado, DO
Professional and cordial.
Dec 13, 2024
Hannah Alvarado, DO
Dr alvarado is the best. And her staff are great efficient and friendly
Dec 12, 2024
Hannah Alvarado, DO
Friendly staff, very helpful and always on time!!
Dec 12, 2024
Hannah Alvarado, DO
Very nice staff and easy to talk to
Dec 9, 2024
Hannah Alvarado, DO
Everyone heard me and actually cared about helping me find answers.
Dec 8, 2024
Hannah Alvarado, DO
great
Dec 7, 2024
Neirouz Joseph, MD
The doctors and staff demonstrate a genuine care for their patients.
Dec 7, 2024
Neirouz Joseph, MD
Friendly caring on time and
Nov 29, 2024
Hannah Alvarado, DO
Clean and nicely decorated, Very Friendly & helpful staff! Doctor Alvarado was kind and caring, highly recommend
Nov 23, 2024
Neirouz Joseph, MD
Staff is 100% and Dr Joseph is kind and caring.
Nov 23, 2024
Neirouz Joseph, MD
Kind, courteous and on time!
Nov 23, 2024
Neirouz Joseph, MD
Staff
Nov 23, 2024
Neirouz Joseph, MD
Friendly staff and good doctor who takes time to explain everything to you.
Nov 18, 2024
Neirouz Joseph, MD
Friendliness of reception staff, timely service. MD takes time to work with you.
Nov 17, 2024
Hannah Alvarado, DO
Great job
Nov 16, 2024
Neirouz Joseph, MD
Super physician and outstanding staff!
Nov 16, 2024
Hannah Alvarado, DO
Friendly and courteous staff that provides excellent care!
Nov 16, 2024
Hannah Alvarado, DO
Staff is friendly and helpful and we love Dr Alvarado!
Nov 14, 2024
Hannah Alvarado, DO
Dr. Alvarado is exceptional! She is intelligent, compassionate and listens. Would highly recommend her!
Nov 14, 2024
Neirouz Joseph, MD
Friendly and efficient.
Nov 14, 2024
Neirouz Joseph, MD
Friendly reception and an excellent primary care physician, Dr. Joseph, who listens and stays on top of everything!
Nov 4, 2024
Hannah Alvarado, DO
The warmth, friendliness and camaraderie that was apparent in the outer office as well as the attention and help they gave me as a walk- in! Impressive!
Re my actual appointment, I appreciated that Dr. Alvarado sat nearby, had good eye contact, listened intently, asked questions, used her phone to record and missed nothing in the follow up report , which, btw, was done by the next day!
As a new patient, I’m more than pleased!
Oct 31, 2024
Hannah Alvarado, DO
Professional and listens to concerns.
Oct 27, 2024
Neirouz Joseph, MD
Friendly stuff
Oct 27, 2024
Hannah Alvarado, DO
Dr Hannah is great
Oct 21, 2024
Neirouz Joseph, MD
Staff is friendly and helpful.
It's easy to speak with Dr. Joseph. It is quite apparent to me that Dr. Joseph cares about my health.
Oct 19, 2024
Hannah Alvarado, DO
Office staff is awesome! RN Lauren and Dr. Alvarado are the absolute best ever!!! Use this office if you want the best of the best.
Oct 19, 2024
Hannah Alvarado, DO
Knowledgeable, thorough, friendly PCP and her staff.
Oct 19, 2024
Hannah Alvarado, DO
Very calming and professional staff.
Oct 17, 2024
Neirouz Joseph, MD
The personal all are very helpful and friendly
Oct 17, 2024
Neirouz Joseph, MD
I like it's location and the helpful staff.
Oct 10, 2024
Neirouz Joseph, MD
Dr Joseph was very efficient and attentive.
Oct 10, 2024
Neirouz Joseph, MD
I'm grateful to have the office nearby and staff who can get me in as soon as possible. Dr. Joseph is the best.
Sep 30, 2024
Neirouz Joseph, MD
The office is a team. Very professional and friendly. I like coming to the office and see smiles.
Sep 30, 2024
Neirouz Joseph, MD
Office staff is very professional. No long wait time to see the doctor. Dr. Joseph is a very caring healthcare professional
Sep 30, 2024
Neirouz Joseph, MD
When I first came to this office, I stopped by to meet the staff. Have always found that if there is a great staff, the doctor was usually great too. Y'all are helpful and answer any messages sent or refills needed without any problems. Thorough and friendly.
Sep 26, 2024
Neirouz Joseph, MD
They are very friendly they listen carefully and they care about my health.
Sep 21, 2024
Hannah Alvarado, DO
very friendly no waiting very knowledgeable
Sep 19, 2024
Neirouz Joseph, MD
Staff