Baptist Primary Care - Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville, FL 32250 Directions
4.9 out of 5
889 verified ratings
889 Ratings, 479 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 19, 2025
Neirouz Joseph, MD
I was very happy with my visit. Dr Joseph was very thorough and detailed. Dr Joseph though excellent questioning got to the bottom of an issue I've had for a long time. My triglycerides have been out of range for years and my blood in now in range. I'm so happy. I strongly recommend Dr Joseph and Baptist primary care.
Jun 15, 2025
Everything. Everyone
Jun 15, 2025
Highly professional and friendly
Jun 15, 2025
Personnel and Doctors are very professional and attentive. Wait time to see Doctor is minimal.
Jun 12, 2025
Just had a pacemaker procedure. I didn’t have my glasses. I hit the wrong button. On top of being woozy and tired. I should not have been on my phone. I am very happy with Dr. Joseph and the team that helps me when I come
Jun 12, 2025
I'm very happy with Dr.Joseph and her staff .I feel heard and Cared about. Very happy with their care.
Jun 8, 2025
DOCTOR , STAFF GOOD ENVIROMENT
Jun 7, 2025
Dr Joseph and her staff are great.
Jun 1, 2025
Very friendly and helpful. On time. Didnt feel rushed.
Jun 1, 2025
Doctor and Staff very friendly and courteous. Always very helpful.
Location is close by and easy to access. I would, and have, recommended this office.
May 31, 2025
Professional, highly competent office staff and doctors,
May 23, 2025
The staff is very friendly and Dr Shah is great
May 23, 2025
Doctors are great. Wait times are short.
May 23, 2025
Dr. Joseph is very conscientious snd professional. I never feel like she’s just going through the motions. She knows my history and is proactive.
May 23, 2025
Dr. Joseph and front office staff provide a nice and comfortable experience. I’m pleased with the care I received.
May 22, 2025
Everyone is friendly and down to earth. I especially appreciate Ashton!
May 19, 2025
Everyone there is professional courteous and kind. Your acknowledged upon arrival. Great office staff and doctors
May 19, 2025
Great and wonderful stuff
May 18, 2025
Dr Joseph and her staff are wonderful cating people. I have reccomended her.
May 17, 2025
Dr. Alvarado, and all her staff are always professional, courteous, and pleasant
May 16, 2025
Convenient, good parking, pleasant staff.
May 15, 2025
Dr Alvarado and her staff are great.
May 15, 2025
Prompt and friendly. Hardly ever have to wait more than 10 minutes for my appointed time. Great medical knowledge.
May 15, 2025
The staff is very courteous, thorough and it's easy to get an appointment.
May 15, 2025
Very professional and friendly
May 13, 2025
We are grateful for the convenient location and appointment scheduling. The doctors and staff are amazing!
May 12, 2025
Booking the appointment was easy. Staff was very friendly. Dr. and nurses were caring, helpful and listened to my concerns . Great experience overall.
May 12, 2025
Great first impression .
May 11, 2025
I like the best service ever i recive from my family doctor and her staff, they are very professional and caring.
May 11, 2025
Friendly front desk. Nurses are understanding and doctors listen to my questions and answer so I can understand
May 11, 2025
Very friendly atmosphere. Doctor very throural aanf helpfully with all my questions
May 10, 2025
Dr Shah is very smart, friendly and professional. The office staff are friendly and well organized.
May 10, 2025
All medical professionals, from the front desk area to the doctor, treat you with kindness and respect. They are efficient and always helpful and friendly. I have not usually had to wait more than 5 minutes past my appointment time (this past visit I had to wait about 15 minutes but this is unusual). The nurses and Dr. Joseph make you feel relaxed and valued. Dr. Joseph takes the time to thoroughly evaluate any complaints and makes relevant recommendations without judgment. The office is clean and neat, with ample parking.
May 10, 2025
Dr Alvarado is attentive and patient. It’s always a pleasure to visit at her office and walk away feeling that she addressed any issues and makes me feel much better than when I first walked in.
May 10, 2025
It is very difficult to find a great doctor and staff in the same facility. This is one of the best. Thank you for your professionalism and for actually caring.
May 9, 2025
I love the way everyone wants to help.
May 8, 2025
It clean friendly
May 8, 2025
The staff is amazing and caring. The go the extra mile for their patients
May 8, 2025
Nice doctor
May 8, 2025
Everything
May 8, 2025
Everyone from front check in to check out was so nice and helpful and made me feel welcome from the start. I enjoyed meeting Dr. Alvarado and her nurse, they made me feel comfortable and I wish I had made the change long ago.
May 8, 2025
Doctor Alvarado and all staff are excellent!
May 8, 2025
The staff and the willingness to help
May 8, 2025
Nice staff and I like the doctor that I see.
May 6, 2025
Friendly and efficient
May 5, 2025
Everyone was really friendly and it was a quick experience.
May 5, 2025
Very professional and efficient.
May 3, 2025
Everyone was really nice and professional. They were able to get me in quickly, see me on time, accommodate my special situational request to satisfy the state of FL concerning a legal matter. Dr Shah was a pleasure to sit with and he took his time. They caught that my blood pressure had spiked and increased my dosage instructions. They got me set up with labs the following day where I had the same experience with the staff at Beaches Baptist Hospital. The entire operation felt professional, courteous and smooth flowing. Thinking back, a number of staff made casual references to their personal faith in God. I also saw a Bible and devotional book out on a desk. I'm glad to see that people of faith are not afraid to bring it into this workplace and I hope that never changes. I suspect that having staff with that kind of character contributes to the quality of care and customer experiences.
May 3, 2025
Nice people very thorough. The doctor has good bedside manner Dr Joseph.
May 1, 2025
Easy to get an appointment!