Baptist Primary Care - Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville, FL 32250 Directions
4.9 out of 5
1,189 verified ratings
1,189 Ratings, 651 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 25, 2025
Neirouz Joseph, MD
No matter the date or the time, everyone is pleasant and helpful. It is always a pleasure to meet with Dr. Joseph. She is an excellent physician. You know you have a great PC when your specialists speak highly of her. Thank you all for taking care of my health!
Dec 24, 2025
Health provider and staff
Dec 22, 2025
professionalism and friendly
Dec 22, 2025
Office staff is very friendly and helpful. Office is tidy and clean.
Dec 21, 2025
Friendly, helpful and professional staff.
Dec 21, 2025
The staff
Dec 20, 2025
No waiting, employees friendly, and ready to answer any questions
Dec 18, 2025
Staff is friendly and professional. Dr Joseph is patient and thorough.
Dec 17, 2025
All staff are friendly, not too far from of where I live, most of all I appreciate Dr. Joseph.
Dec 17, 2025
Clean attentive friendly
Dec 14, 2025
Everyone is so nice
Dec 14, 2025
Clean and appointments are generally on time. Staff are kind and want to please.
Dec 13, 2025
Clean and I can get in and out at my appointment time. My doctor listens and takes what I say into account. I feel heard. It’s nice
Dec 13, 2025
All personnel in the office are very welding and friendly. Doctors are very capable and caring.
Dec 11, 2025
Staff is very welcoming and knowledgeable. Dr Joseph listens to my needs and adjusts the outcome for the best.
Dec 10, 2025
Easy to get into Dr. Joseph is easy to talk to takes time with you listens to your problems. Also, if you use the portal she gets back with you in a reasonable amount of time.
Dec 7, 2025
Dr Alvarado is the best doctor I’ve ever dealt with. She is a great listener and shows great concern and confidence about her recommendations. The staff are all very helpful and responsive. I can’t say enough good things about this office.
Dec 7, 2025
Very pleased to have had Dr. Shah as my doctor sorry to see him leave.
Dec 6, 2025
Friendly staff.
Dec 6, 2025
Very thorough, staff is very helpful.
Dec 4, 2025
Friendly, courteous and efficient. What more could I ask for?
Dec 4, 2025
The staff are very nice and caring. The patients come first.
Dec 3, 2025
I love my Dr Joseph. She is very thorough and caring.
Dec 3, 2025
Friendly staff, Great Doctor (Joseph)!
Nov 29, 2025
Convenience; easy to get an appointment.
Nov 27, 2025
Everything
Nov 27, 2025
Friendly staff, nurse and Dr. Joseph is a excellent!
Nov 26, 2025
Everyone was so kind and helpful.
Nov 26, 2025
Dr Alvarado is awesome.
Nov 24, 2025
The office staff is friendly and efficient. The doctors are great.
Nov 22, 2025
Dr. Joseph and her staff are always professional and personable. They genuinely care for your well being.
Nov 21, 2025
Kind,helpful staff & compassionate MD
Nov 21, 2025
Love Dr. Alvarado and her Staff is very friendly and professional!
Nov 20, 2025
Staff is very friendly
Nov 20, 2025
Every person in the office is very nice and friendly BBB plus they know what needs to be done to make sure that you have all the information you
Nov 19, 2025
Dr Alvarado and her nurse are the best. They always take their time to listen to my concerns and do a great job explaining my treatment plan
Nov 16, 2025
Efficient and friendly
Nov 15, 2025
The receptionists are ALL so friendly and helpful!
Autumn (Dr assistant?) is fantastic!!
The Dr. is always on top of everything!
Nov 14, 2025
Lovely doctor and friendly people, eager to help. Thank you so much.
Nov 14, 2025
The staff is very friendly. Easy to get an appointment.
Nov 12, 2025
I like the professionalism, knowledge. The Staff is helpful, and the easy access to my chart for information, etc. Dr. Alvarado explains well and easy to talk to.
Nov 12, 2025
Dr Alvarado really took her time and got to know me as a first time patient. She really dug into my family history and answered all my questions and addressed all of my concerns.
The medical assistant I talked to about a prescription was very helpful when my pharmacy had issues with finding it in their system. She immediately got it taken care of.
Front desk was friendly and polite and scheduling all my follow up appointments was easy.
Nov 9, 2025
I love that everyone treats you so well, they run on time and stay on top of my prescriptions without me having to beg for refills.
Nov 7, 2025
Everybody was nice and finally got much needed tests done!
Nov 7, 2025
Pleasant, accommodating staff, wait time is minimal, which is very nice and I am happy with my new Dr, she makes me feel very comfortable, doesn't rush me and listens to my concerns.
Nov 7, 2025
Friendly staff. No wait. Great medical care.
Nov 6, 2025
The medical provider and the staff are so professional and caring.
Nov 5, 2025
Everyone is professional, friendly and always willing to help.
Nov 5, 2025
on time with appointments
Nov 5, 2025
the doctor I see and the staff