Baptist Primary Care - Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville, FL 32250 Directions
4.9 out of 5
1,114 verified ratings
1,114 Ratings, 594 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 25, 2025
Neirouz Joseph, MD
Convenience
Oct 25, 2025
The very friendly and caring staff
Oct 23, 2025
Dr Joseph is so thorough. She is there when I need. She sends me to specialist that I needed.
Oct 23, 2025
Very friendly and knowledgeable staff, They are caring and patient.
Oct 23, 2025
The office is very convenient and the staff is very helpful
Oct 22, 2025
Dr Joseph is very knowledgeable and informative. From the very beginning of my choice of this office, it was due to the initial visit with the staff. It has always been true in my experience that if the staff is friendly, caring and focused on patient care, the physician will be the same.
Great doctors have fantastic staffs in my opinion.
Oct 22, 2025
Excellent customer service, friendly staff, doctor was wonderful!!
Oct 20, 2025
The office staff is very friendly and helpful. The porthole is very easy to Navigate.
Oct 19, 2025
Friendliness of staff and Doctor 👩‍⚕️ Joseph’s bedside manner and probably for the first time in 20 years my Medical Record was cleaned up! I would recommend this practice…
Oct 17, 2025
Nice staff
Oct 17, 2025
I like it, easy in easy out.
Location is great.
Oct 16, 2025
The front staff is very friendly and helpful. The nurses are caring and friendly. The doctors provide excellent care and friendly service.
Oct 16, 2025
Very nice visit, very nice people, Dr. Joseph was very thorough.
Oct 15, 2025
They care about your health
Oct 11, 2025
office staff is very good easy to communicate with take my needs serious and make me feel like my issues matter and my Doctor is always professional and makes me feel she's in touch with all my questions and reply this office is excellent to deal with
Oct 11, 2025
Stafff are friendly & helpful -My Primary Dr.goes trough my lab results thoroughly -give me the rationale what needs to be dione
Oct 9, 2025
Always friendly, always on-time, clean, nice environment.
Oct 9, 2025
Very efficient and professional staff. Cannot say enough good about Dr. Joseph, she is the best.
Oct 9, 2025
great Dr and care
Oct 8, 2025
Friendly, on time, part of the Baptist System
Oct 8, 2025
Very professional.
Oct 8, 2025
Very clean office and friendly professional staff
Oct 7, 2025
The staff was professional and I did not have to wait long to be seen.
Oct 6, 2025
Very personable and professional! I never felt like any one was in a rush to get me done. I would absolutely recommend them!
Oct 5, 2025
Everyone seems to care. Very helpful
Oct 5, 2025
Everything
Oct 4, 2025
friendly and helpful
Oct 2, 2025
Fast, efficient and friendly!
Oct 2, 2025
The office staff is. awesome! Very personable and helpful
Oct 1, 2025
Dr J is a great Dr and seems to really take her time with me. Her staff is always prompt professional and courteous.
Sep 29, 2025
friendly and professional staff. Clean and tidy.
Sep 28, 2025
Clean and peaceful.
Sep 28, 2025
Everything
Sep 27, 2025
The courtesy of the office staff.
Sep 27, 2025
The staff is amazing!! Friendly and caring and I always look forward to my appointments. That's a first!
Sep 27, 2025
Clean
Sep 27, 2025
Friendly and professional
Sep 25, 2025
Clean, never packed with people meaning the wait isn’t too long, nurses are very nice and so are the office people. Also nice that I don’t have to drive across town.
Sep 24, 2025
Doc.Joseph and all staff are friendly and cheerful and smiling.
Sep 21, 2025
Office staff courteous and friendly. Location is close by.
Sep 19, 2025
The staff is friendly and Dr Joseph is very thorough and professional.
Sep 19, 2025
Great staff. Very caring and helpful. Professional. Very sweet.
Sep 19, 2025
Staff, doctor, environment was wonderful. Did not give 10 only because it's my first visit and I barely know anyone or have any experience with the doctor yet.
Sep 17, 2025
Dr. Neirouz Joseph is the best. I’ll recommend her to anyone who’s looking for a Family Primary Doctor.
Sep 17, 2025
Convenient location, good parking, pleasant and competent staff, ease of making appointments, and pleasant waiting room.
Sep 14, 2025
I like that everyone is very nice when I go for my visits. I also like that Dr. Alvarado takes the time to talk with me and listen to my concerns.
Sep 14, 2025
Friendly, helpful staff and Dr. Alvarado is great! She takes time with patients and listens. Office is clean and well ordered with minimum wait times.
Sep 13, 2025
Love coming here, all the people who work there are amazing! So friendly and sooo helpful! Do not have to wait long before seeing Doctor! I would recommend Baptist Primary Care to my relatives and friends!!
Sep 12, 2025
I am always treated well and with sincerity whenever I visit.
Sep 11, 2025
Dr Joseph