Baptist Primary Care - Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville, FL 32250 Directions
4.9 out of 5
1,074 verified ratings
1,074 Ratings, 561 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Neirouz Joseph, MD
The courtesy of the office staff.
Sep 27, 2025
The staff is amazing!! Friendly and caring and I always look forward to my appointments. That's a first!
Sep 27, 2025
Clean
Sep 27, 2025
Friendly and professional
Sep 25, 2025
Clean, never packed with people meaning the wait isn’t too long, nurses are very nice and so are the office people. Also nice that I don’t have to drive across town.
Sep 24, 2025
Doc.Joseph and all staff are friendly and cheerful and smiling.
Sep 21, 2025
Office staff courteous and friendly. Location is close by.
Sep 19, 2025
The staff is friendly and Dr Joseph is very thorough and professional.
Sep 19, 2025
Great staff. Very caring and helpful. Professional. Very sweet.
Sep 19, 2025
Staff, doctor, environment was wonderful. Did not give 10 only because it's my first visit and I barely know anyone or have any experience with the doctor yet.
Sep 17, 2025
Dr. Neirouz Joseph is the best. I’ll recommend her to anyone who’s looking for a Family Primary Doctor.
Sep 17, 2025
Convenient location, good parking, pleasant and competent staff, ease of making appointments, and pleasant waiting room.
Sep 14, 2025
I like that everyone is very nice when I go for my visits. I also like that Dr. Alvarado takes the time to talk with me and listen to my concerns.
Sep 14, 2025
Friendly, helpful staff and Dr. Alvarado is great! She takes time with patients and listens. Office is clean and well ordered with minimum wait times.
Sep 13, 2025
Love coming here, all the people who work there are amazing! So friendly and sooo helpful! Do not have to wait long before seeing Doctor! I would recommend Baptist Primary Care to my relatives and friends!!
Sep 12, 2025
I am always treated well and with sincerity whenever I visit.
Sep 11, 2025
Dr Joseph
Sep 10, 2025
kind, and efficient
Sep 8, 2025
We have been going to Baptist Primary Care @ Intercoastal West for many years, and we will continue to go there because Dr. Joseph and the office staff are the best. She listens to you and takes the time, and you don't feel rushed. Dr. Joseph is the best Primary Care doctor I've ever had. I recommend them to anyone.
Sep 7, 2025
Everyone is friendly and Dr. Alvarado is very responsive and never makes me feel like a nuisance
Sep 7, 2025
I Feel Dr Shah is an excellent Doctor.
Sep 7, 2025
Dependable, efficient and caring staff. Dr. Joseph has been my primary care physician for over 10 years. She changed locations several times but I will always follow her.
Sep 7, 2025
Dr Joseph is very patient and knowledgeable. She explains everything and takes the time to answer all questions.
Sep 5, 2025
very nice and caring staff
Sep 5, 2025
Great Dr's and staff. Wonderful, attentive and professional.
Sep 1, 2025
Location
Sep 1, 2025
Friendly
Aug 31, 2025
Everything
Aug 31, 2025
The employees are very professional and friendly. Dr. Joseph is the best. She takes time to listen and explain everything for you to understand. She is patient and caring.
Aug 29, 2025
Professional staff, kind, caring and understanding.
Aug 28, 2025
Dr Alvarado - knowledgeable, listens, friendly, thorough
Aug 26, 2025
Always on time. Dr. Alvarado always has reviewed the records so the conversation flows easily. The use of AI helps to speed answers to questions.
Very efficient!
Aug 26, 2025
Staff takes time to get to know patients. Much appreciation for taking time to explain things and attention to details.
Aug 24, 2025
Dr Joseph and the staff care about their patience. Bonus, it is close to my house.
Aug 24, 2025
Everyone is friendly. I always feel welcomed!
Aug 23, 2025
Dr. Neirouz Joseph is a great Primary Care Doctor at Baptist Primary Care-Intracoastal, West Jacksonville, Florida. Her staff is fantastic, above board. The office is a great place to get an appointment easily, and following up on Labs and appointments is easy. The fact that they send the lab request to Baptist South makes it easy to get the Labs done without problems. When necessary, getting an appointment and a referral for specialty care is mutual.
Aug 23, 2025
Friendly , caring and easy to get an appointment.
Aug 21, 2025
The people
Aug 20, 2025
The staff is friendly and Dr. Joseph was proactive in my care.
Aug 17, 2025
Seen in a timely manner, feel comfortable with the staff and doctor, feel listened too and not rushed at all.
Aug 17, 2025
Dr Alvarado and her team
Aug 16, 2025
Everyone is professional
Aug 16, 2025
The people are so pleasant welcoming and warm. That breeds an atmosphere where it feels safe to honestly answer the how many drinks per week questions.
Aug 12, 2025
Convenient, easy to get in and out of, friendly staff
Aug 9, 2025
Front desk are very informative and helpfully
Aug 9, 2025
Good service
Aug 7, 2025
The staff and Dr
Aug 7, 2025
Having a good experience here every time, thank you for all your help and care!
Aug 7, 2025
They know who I’am not just an insurance claim
Aug 4, 2025
My first visit to Baptist Primary Care-Intracoastal today. All the staff are friendly, professional, knowledgeable, and attentive. One of the staff from the Lab who did my blood sample was awesome, I did not feel the needle. Keep up the great job, thank you!