Baptist Primary Care - Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville, FL 32250 Directions
4.9 out of 5
990 verified ratings
990 Ratings, 528 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Neirouz Joseph, MD
Dr Joseph and the staff care about their patience. Bonus, it is close to my house.
Aug 24, 2025
Everyone is friendly. I always feel welcomed!
Aug 23, 2025
Dr. Neirouz Joseph is a great Primary Care Doctor at Baptist Primary Care-Intracoastal, West Jacksonville, Florida. Her staff is fantastic, above board. The office is a great place to get an appointment easily, and following up on Labs and appointments is easy. The fact that they send the lab request to Baptist South makes it easy to get the Labs done without problems. When necessary, getting an appointment and a referral for specialty care is mutual.
Aug 23, 2025
Friendly , caring and easy to get an appointment.
Aug 21, 2025
The people
Aug 20, 2025
The staff is friendly and Dr. Joseph was proactive in my care.
Aug 17, 2025
Seen in a timely manner, feel comfortable with the staff and doctor, feel listened too and not rushed at all.
Aug 17, 2025
Dr Alvarado and her team
Aug 16, 2025
Everyone is professional
Aug 16, 2025
The people are so pleasant welcoming and warm. That breeds an atmosphere where it feels safe to honestly answer the how many drinks per week questions.
Aug 12, 2025
Convenient, easy to get in and out of, friendly staff
Aug 9, 2025
Front desk are very informative and helpfully
Aug 9, 2025
Good service
Aug 7, 2025
The staff and Dr
Aug 7, 2025
Having a good experience here every time, thank you for all your help and care!
Aug 7, 2025
They know who I’am not just an insurance claim
Aug 4, 2025
My first visit to Baptist Primary Care-Intracoastal today. All the staff are friendly, professional, knowledgeable, and attentive. One of the staff from the Lab who did my blood sample was awesome, I did not feel the needle. Keep up the great job, thank you!
Aug 4, 2025
My wife and I both love Dr. Joseph. Office is run like a Doctor's office should be.
Aug 3, 2025
Very professional health clinic . Love their services which offer to their patients.
Aug 2, 2025
Excellent customer service! Everyone was pleasant, knowledgeable and sensitive to our needs.
Aug 2, 2025
Professional and on time
Jul 31, 2025
Friendly and efficient
Jul 31, 2025
Coming to the office is like a gathering of neighbors. Very professional but friendly.
Jul 30, 2025
Everything
Jul 27, 2025
I have been a patient of Dr Joseph for many years. And everyone there at the office is very friendly and helpful.
Jul 27, 2025
Doctors are great plus all of their staff are friendly and kind.
Jul 25, 2025
Everyone there is the absolute best!!!
Jul 25, 2025
VERY PROFESSIONAL CREW. PROCEDURE WAS QUICK AND EASY.
Jul 25, 2025
Dr Joseph is the best. She is very thorough, professional and caring.
The staff there is great
Jul 24, 2025
Dr Joseph is caring. She sees you for every that is needed.
Jul 23, 2025
The office is close to my house so it is very convent. It is always clean and the staff is very pleasant. I’m usually seen rather quickly and I am very pleased with Dr. Joseph.
Jul 23, 2025
I am very pleased to have Dr. J Shah as my primaariy physician. He obviously cares about his patients. He provides excellent advise but also listened to my concerns. The interacton gave me confidence in his skills. I will continue to follow up with Dr. Shah as I consult with various specalist that he has recommended.
Jul 21, 2025
I loved Dr. Joseph.
Jul 20, 2025
I was seen within minutes
Jul 19, 2025
Professional caring staff
Jul 19, 2025
The staff is so friendly! And I absolutely love Dr Joseph.
Jul 17, 2025
All staff and doctors are friendly Thank you
Jul 13, 2025
Very friendly, clean, did not have to
wait long, and caring.
Jul 13, 2025
Everyone was friendly and helpful. As a new patient check in was easy, the nurse was very compassionate, and I liked my doctor
Jul 11, 2025
Friendly and helpful
Jul 10, 2025
Everything and everybody!👍
Jul 10, 2025
The friendly caring staff
Jul 4, 2025
Very accommodating for scheduling and appt last minute
Jun 30, 2025
Dr Joseph is a caring provider. She always listens. Office is clean and the staff is professional
Jun 29, 2025
The staff are amazing and very knowledgeable. I can ask any questions I want and Dr. Joseph is very responsive and informative!!! Love this office!!
Jun 28, 2025
Friendly staff and great doctors
Jun 26, 2025
Efficient
Jun 26, 2025
Wonderful and friendly crew
Jun 26, 2025
The staff is so friendly and Dr. Joseph is extremely thorough
Jun 19, 2025
I was very happy with my visit. Dr Joseph was very thorough and detailed. Dr Joseph though excellent questioning got to the bottom of an issue I've had for a long time. My triglycerides have been out of range for years and my blood in now in range. I'm so happy. I strongly recommend Dr Joseph and Baptist primary care.