Kathleen Brown, APRN

Advanced Practice Registered Nurse

Baptist MD Anderson Cancer Center at Baptist South

14546 Old St. Augustine Rd, Medical Office Building 1

Jacksonville, FL 32258 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

828 verified ratings

828 Ratings, 492 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 18, 2025
The Dr explained all that she was looking and possible causes

Jun 15, 2025
Pleasant people, short wait, clean facility, good news!

Jun 15, 2025
I feel like they are listening to me and taking the time to figure out what's wrong, unlike most primary care doctors who are pushing you thru as quickly as they can to make a profit.

Jun 14, 2025
Very professional and caring.

Jun 13, 2025
Professional, knowledgeable and kindness

Jun 7, 2025
I am very pleased with the care I received

Jun 6, 2025
Staff was great. Kathleen Brown is very nice, but also highly professional and knowledgeable. We arrived an hour early, due to labs only taking a few minutes. They took us in right away

Jun 6, 2025
A-One

Jun 6, 2025
Convenient, friendly & professional

Jun 6, 2025
The clinic is very comfortable. They offer coffee, sandwiches and snacks for patients, making our time there less difficult. The staff is just amazing, and Donna is just the best. I hope she will take care of me on my next infusion, she way more professional and human than the other nurses.

Jun 4, 2025
All.

May 31, 2025
Always informative and professional

May 26, 2025
Caring

May 24, 2025
Did not rush me and explained things so I could understand

May 23, 2025
Everything

May 23, 2025
Consistent provider, who is familiar with my case. Kathleen seems to be genuinely interested in providing the best care. Medical assistants are very good too.

May 22, 2025
Everyone was very efficient and nice

May 18, 2025
pleasant, efficient staff

May 18, 2025
Did a great job

May 17, 2025
Attention to my condition upon arrival.

May 17, 2025
Friendly. Informative. Very Good and Professional. Hope to not need their service again, but if needed, they will be my first choice

May 16, 2025
It is a nice facility which is just 10 minutes from my home. My lab work was very well explained and simplified to my understanding.

May 15, 2025
Professional, friendly, caring staff and doctors. Highly recommended

May 14, 2025
All concerns that I had were addressed and questions answered. My provider listened to me, showed compassion and understood my thoughts on my care, even if she might not have agreed with me. I find that is rare in most health care situations today.

May 14, 2025
Staff pleasant and professional. Kathleen Brown was very patient and answered a lot of questions. She spent a lot of time with me.

May 9, 2025
Dr brown is very informative and knows what she’s talking about or will look it up. If she is unsure she keeps track of what has been done and what you need to have done.

May 9, 2025
The doctors, the nurses, the supporting staff there are all great

May 9, 2025
Near my home

May 9, 2025
was seen at the appointment time and the PA was knowledgeable and informative.

May 9, 2025
Well organized and great staff.

May 9, 2025
It was very good

May 8, 2025
Cheerful, positive staff.

May 7, 2025
All the office staff, nurses go above and beyond for all of us patience. They offer blankets to keep warm/water/small snakes as were sitting in infusion chairs for some time. I even got a call from Nurse Danielle the day after to check on my care and felt so cared for but once you start going weekly they get to know you more and it feels like family.

May 4, 2025
Timely, professional, informative

May 4, 2025
Friendly and on time

May 3, 2025
I have gotten the best of care. I feel that I am alive because of y'all. Everyone there are the best.

May 3, 2025
Thorough, timely

May 2, 2025
Everyone was cheery from entry to exit! It's nice to be in an environment that lifts your spirit when you aren't feeling well.

May 2, 2025
Very professional

May 2, 2025
Everyone is so friendly and kind and answers all your questions.

May 1, 2025
The nurses and staff were so wonderful and amazing! I loved Hilda as she was the very best at giving me the IV’s as I was a hard stick!! Also Madison was great at IV’s too and both had amazing expertise and kindness! A big shout out to the entire team and to Mary, Sally, Terrance, Michelle, Teresa for going it of their way to make my experience beautiful!! I love my certificate for completing chemo and they all signed it!! Made me cry so hard it was beautiful running the long awaited bell!! Thank you so much!!

Apr 28, 2025
Very efficient.

Apr 26, 2025
Excellent staff and physicians. They put the “care” in healthcare.

Apr 25, 2025
Very friendly staff and very clean Environment and Doctor that explains your health to you

Apr 20, 2025
The nurses and staff are friendly

Apr 19, 2025
Everything with Dr Brown went very well

Apr 19, 2025
Knowledgeable, kind, patient

Apr 18, 2025
Kathleen Brown is a good provider, who actively listens to my concerns.

Apr 17, 2025
Everything

Apr 13, 2025
Everything