Kathleen Brown, APRN

Advanced Practice Registered Nurse

Baptist MD Anderson Cancer Center at Baptist South

14546 Old St. Augustine Rd, Medical Office Building 1

Jacksonville, FL 32258 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

739 verified ratings

739 Ratings, 430 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 22, 2025
Caring professionals who take time enough to explain and help.

Mar 21, 2025
I loved that the chemotherapy doctor listened to me with being able to lower my dose by 20% for the infusions after my first to make it more tolerable so I’m not violently ill. Also I love how they offered the Cold cap scalping to help preserve 50% of your hair. Also, I love how you are treated like they really care for you throughout the entire journey from diagnosis to surgery to treatment and beyond. I love how they send the chaplains in to the chemo sessions to give you some joy and hope in the most diff times. Thank you.

Mar 21, 2025
Staff and their knowlefge

Mar 19, 2025
Everyone on entire staff is always friendly, professional and compassionate.

Mar 19, 2025
Very helpful and friendly

Mar 16, 2025
I always receive excellent attention from all the staff

Mar 15, 2025
The people here are very friendly caring and professional. I've been taken very good care of. I'm glad I had Baptist Cancer center when I needed it.

Mar 13, 2025
Welcoming, polite manner all lab staff has of welcoming all sign in patients. The staff is kind and works efficiently to make wait time as short as possible. The staff who draw blood are skilled at drawing blood with as little pain as possible. I highly recommend all staff at the lab, and applaud their professional and kind manner.

Mar 12, 2025
Outstanding service. The staff really care for you!

Mar 10, 2025
They work hard helping you with whatever problem you have. Plus they'll connect your doctor to get more PT sessions as needed.

Mar 10, 2025
professional, courteous, skilled and caring.

Mar 10, 2025
Friendly faces and great care. Very knowledgeable in explaining all my problems.

Mar 9, 2025
Pleasant and professional

Mar 7, 2025
I received great care and treatment from the medical personnel

Mar 6, 2025
Pleasant staff, both medical and non-medical, knowledgeable, helpful, quick return calls.

Mar 5, 2025
Profesional and personable services by medical technicians and administrative staff in a convenient location, in modern facilities, and private treatment spaces.

Mar 2, 2025
It is an easy walk from the parking garage to the clinic. Once reaching the clinic, the entire staff is friendly, efficient, and professional. Registration is handled quickly and the clinical process is conducted by nurses who explain each step of the process and who always make sure you are comfortable. I could not ask for a better care team.

Mar 2, 2025
Thank you for your efficiency and friendly personality. I was in and out in a timely manner.

Mar 1, 2025
Very patient friendly

Mar 1, 2025
Always pleasant and professional

Feb 28, 2025
Kathleen Brown Is a very good provider. She takes the time to address my concerns and consults with Dr. [last name] as needed.

Feb 27, 2025
Quick and quiet.

Feb 27, 2025
They are always as quick as possible and the nurse I had was great

Feb 26, 2025
Everyone is always so nice and friendly. It is such a comfort!

Feb 23, 2025
Staff is very compassionate and took as much time with my appointment as needed. Educated and well informed about my medical case.

Feb 22, 2025
My doctor and APN’s are very willing to take the time to answer my concerns and reassure me

Feb 20, 2025
Courteous and nurses do a great job

Feb 9, 2025
Very professional

Feb 6, 2025
Front staff very compassionate, wait is not long, efficient checkin

Feb 6, 2025
The staff is always courteous and friendly!

Feb 5, 2025
Very professional and compassionate

Feb 3, 2025
Excellent care

Feb 2, 2025
They have been excellent. I also like that the actual doctor calls me to tell me my test results.

Jan 30, 2025
Supportive, friendly, on time, answers questions, listens to concerns

Jan 29, 2025
Concise medical information delivered with compassion and empathy.

Jan 27, 2025
They show concern about my Health

Jan 26, 2025
Always on time and very caring

Jan 24, 2025
very quick and professional. would recommend it to anybody.

Jan 23, 2025
Friendly Staff and discussion was informative

Jan 23, 2025
The staff has the excellent ability to listen and ask questions. I have found the care at MD Andersen to be stellar. If you need to touch base with the staff they return calls timely.

Jan 23, 2025
Treated well. Everything is well explained and will clear all the doubts. And no long waiting time

Jan 19, 2025
Everyone seems to truly care about your health.

Jan 19, 2025
Everything

Jan 18, 2025
Friendly and competent staff.

Jan 18, 2025
Attentive, knowledgeable professionals. Chemotherapy is difficult, but they make it so much better. Thank you for the care!

Jan 16, 2025
Caring and compassionate faculty and staff , good communication between doctors and lab, reliable phlebotomy treatment. Devoted life saving group.

Jan 16, 2025
Professional and friendly.

Jan 11, 2025
APRN Brown was very good explaining my various medical issues. She showed a genuine concern for my problems and took the time to refer me for an ultrasound

Jan 10, 2025
I have a high confidence level in their ability to identify the patients physical condition. They care about you as a person.

Jan 9, 2025
Profesionalism of device provider. Thoroughly answering questions