The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Attentive and caring. Discussed concerns, ordered testing to clarify ongoing issues with pain. Reviewed testing results in easy to understand language. Recommended a referral to comprehensively eliminate any doubts regarding my diagnosis. Excellent care all around.
Dr. Clark is a kind and caring physician. Dr. Clark and his assistant Kenna were truly interested in finding the best possible treatment for the optimal outcome.
Everything! My appointment was [ ]. I checked in on time. As soon as I sat in the waiting area a nurse called me and took me to an exam room. As soon as we got there another nurse escorted me to [ ]. As soon as i arrived my [ ] were taken immediately. I was then escorted back to the [ ]. Dr Rubin followed me in I was referred to Dr š by my prime, Dr [ ] when I complained about [ ]. After reviewing my exrays Dr Rubin stated my [ ] were in great shape and my [ ]. As a treatment he recommended a [ ] and a serieās of exercises. And I was released. I am [ ] and have had a lot experience with medical issue's. This experience was textbook!! From check in at 3:50 to release at 4:15. I know that sounds impossible but those are the facts! Kudos to Dr Rubin and the staff!!!
Iām a surgeon myself and other than a long wait for my initial walk in appointment Iāve been very happy with the care and quality of the staff and doctors. The APRNs Iāve had were also excellent.
I was and still am, so happy and grateful for the care I received from Dr. De Asla and his staff before and after my [ ]. I am so lucky I found him because I was very injured and depressed from being in [ ] for 11 month. Dr. De Asla was able to help me and I will always be grateful .
So happy to have NCH and hospital for special [ ]. Dr Clark is great and so are all the physicians assistants. Thank you for your help and my continued help.
The very wonderful record keeping of my health and [ ]. I am appreciative of that so I take comfort that if I ever need [ ]. NCH has me in their electronic system.
Dr. Rubin is awesome. He always comes in the room with a big smile. Is so friendly and courteous. He knows what the situation is and he always solves the problem. He is a great person and doctor.
Dr. Rubin had a very thorough knowledge of what was going on with me, he checked to be sure that he knew what my pain level was With certain movements, he thoroughly explained my x-rays, he laid out all the options and overall was very accommodating and personable.
Unfortunately, I was 20 mins late for my scheduled appointment because I got the [ ]. All my fault; nothing to do with NCH Medical Group [ ]. All staff took great care of getting me past my mistaken address and I had my appointment only 1/2 hr later. All were extremely helpful and forgiving of MY mistake.
Dr. de Asla is the best in his field and his team is great. He sees you timely and [ ] is done on site. I was sitting in the treartment room thinking how much has changed for the better over the last few years.
He articulated my problems well and we came up with a plan of care with escalation points if needed. Also he was courteous to his coworkers as well. That's a sure sign of someone who has respect for everyone. An outstanding person who represents you exceptionally well
Overall, I think the staffing did an excellent job of answering questions and providing detailed information regarding the services that I needed. The facility itself was very clean and well organized.
Dr. Rubin was very thorough in explaining test results and indicating specific areas of importance on my films. In addition, he performed a physical assessment of my current condition, discussed tx options and potential timing, answered all my questions, described the current course of action as well as follow-up instructions, and wrote the necessary script. He was patient, thorough, and caring, and inspired confidence in his treatment.
Dr. Rubin was very thorough in explaining test results and indicating specific areas of importance on my [ ]. In addition, he performed a physical assessment of my current condition, [ ] and potential timing, answered all my questions, described the current course of action as well as follow-up instructions, and wrote the necessary script. He was patient, thorough, and caring, and inspired confidence in his treatment.
I am an out-of-state resident from Tennessee. Since my initial visit to Urgent Care I have been seen by an Orthopedic PA, had [ ], seen an Orthopedic Surgeon, Dr Clark and have been referred to a Pain Management Dr with a visit within 24 hours. OUTSTANDING!! Unbelievable care with the highest level of knowledge, kindness and organization that I have ever experienced.