HSS at NCH

Orthopedic Surgery, Foot & Ankle, Hip & Knee Replacement, Spine, Sports Medicine

1285 Creekside Blvd East, Suite 102

Naples, FL 34109 Directions

(239) 624-1700

www.hss.edu

4.9 out of 5

2,612 verified ratings

2,612 Ratings, 1418 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 14, 2025
Extremely personable and knowledgeable of the issues with my knee, and a great experience overall with everyone in the office.

Apr 1, 2025
Time spent with Dr Clark reviewing my [ ]. Very informative for my situation.

Apr 1, 2025
The service was quick and informative. Dr Clark was excellent. He scheduled treatment and [ ] to address the issue and an [ ] and follow up visit a week from my original appointment to review the medical condition. Very good service.

Mar 31, 2025
How quickly I was able to meet with the nurse and how quickly she set me up to get an [ ]. How smoothly and efficiently things went from check in to checkout.

Mar 30, 2025
Yes, he diagnosed my unusual situation and very clearly using my xray explained it to me along with suggestions for dealing with it. No one else has done this

Mar 28, 2025
Attentive and caring. Discussed concerns, ordered testing to clarify ongoing issues with pain. Reviewed testing results in easy to understand language. Recommended a referral to comprehensively eliminate any doubts regarding my diagnosis. Excellent care all around.

Mar 28, 2025
Professional and knowledgeable and courteous staff.

Mar 28, 2025
They were all professional and vested in providing a great experience. Pro-active about making sure my issue was properly diagnosed and went the extra mile to do so to find the best treatment options.

Mar 27, 2025
Very responsive and easily explained my condition

Mar 27, 2025
Clerk who provided imaging and rehab information was empathetic, extremely helpful and efficient.

Mar 27, 2025
After meeting with Dr. Backstein, I was convinced he is the right surgeon got me

Mar 26, 2025
Appreciated Dr DeAsla’s time and knowledge with my concerns.

Mar 25, 2025
Dr DeAsla and Anthony and Pam were exceptional in every way one would hope from Drs office.

Mar 25, 2025
The staff person that met me first was excellent. Her name is Yenny

Mar 25, 2025
Joaquin who did the [ ] was very nice

Mar 24, 2025
Dr. DeAsla did an excellent job explaining the mechanics of my problem and what I should do about it. I am a physician and will give him an outstanding rating for his communication skills, patience, thoroughness and for the time he took.

Mar 21, 2025
Genuine concern for me

Mar 21, 2025
The PA and Dr. Backstein were spot on and didn’t mess with unnecessary [ ]. Together the final decision was made for me to have [ ] along with the list of pros and cons. I like the no nonsense approach. All my questions and concerns were answered. Very helpful!

Mar 21, 2025
He is a good listener and shows interest in my issue of post op neuropathy. Next appointment is with the pain specialist on the team.

Mar 21, 2025
This was my first appointment with dr. Backstein . Dr Backstein took time to study my medical history, listen to my concerns, explain my condition and discuss alternatives to treatment. This was my second opinion regarding [ ] and consideration of [ ]. Dr Backstein [ ] on the spot. I was so pleased that I did not have to wait for relief. He’s so friendly and intelligent. What a gem! Thank you Dr. Backstein. HSS is a game changer in Southwest Florida.

Mar 20, 2025
Excellent, thorough and genuine.

Mar 20, 2025
Dr Clark was outstanding in explaining, suggesting, and clarifying next steps.

Mar 19, 2025
Jennifer [ ], the NP, was excellent, as well.

Mar 18, 2025
It was the first time I had to see an orthopedic doctor. It was a great experience I was sent to [ ] never had [ ] before outstanding so both the doctor and the [ ]. Therapist worked very well together.

Mar 18, 2025
Dr Clark was wonderful during my second opinion consultation. I trust him with my care

Mar 18, 2025
This retired RN knew in the first 30 seconds that Dr. Backstein was the real deal. He took notes. He said “Tell me your story.” I feel so at peace knowing he is going to be performing my knee revision

Mar 18, 2025
Excellent experience great doctor

Mar 17, 2025
I am always in good hands with this team!

Mar 17, 2025
I remain very impressed with my experiences with HSS. Dr Clark very helpful. I would highly recommend him to anyone who asked.

Mar 17, 2025
Dr Clark took time to explain both medical issues and gave us ideas of how to proceed on our path to recovery. Thank you

Mar 15, 2025
Dr Clark was excellent. He gave me a lot of time and listened to my situation. I wish I had contacted Dr Clark first.

Mar 14, 2025
Credentials. Top my list only one visit. Waiting for [ ].

Mar 14, 2025
Exceptionally professional courteous and attentive to my current and future issues In particular I appreciate being able to see Dr Backstein on short notice and his willingness to take the time necessary to review all aspects of my situation and care Staff are equally professional and courteous as well as prompt to answer additional issues and questions I have had

Mar 13, 2025
First time visit. Doctor was great—spent time; explained everything clearly; gave me attention and advice I needed.

Mar 13, 2025
His interest in my problem and alternatives honesty and alternatives.

Mar 13, 2025
Please understand that I have only met Dr. Clark once, so the questions phrased "how often" really only to refer to that one time. However, it was a very positive experience. [ ] were taken and Dr. Clark was able to review the results with me at the same visit.

Mar 13, 2025
It all was great!

Mar 12, 2025
Dr. Clark is a kind and caring physician. Dr. Clark and his assistant Kenna were truly interested in finding the best possible treatment for the optimal outcome.

Mar 12, 2025
Both Dr. Clark and Kenna are caring, friendly and always acted in my best interest. They are both very kind.

Mar 12, 2025
Between Kenna, Michelle and Paula appointments, questions and any other needs were always dealt with times and efficiently.

Mar 10, 2025
My experience with Dr Rubin was above and beyond anything I could possibly have imagined!!

Mar 10, 2025
Dr Clark is very understanding and takes time to talk with you very kind and explaining your options so glad to have him as my Doctor.

Mar 10, 2025
Dr. De Asla, and his entire staff are very knowledgeable, professional and friendly! Thank you!

Mar 10, 2025
I have only had one visit, so far very satisfied

Mar 10, 2025
Everything! My appointment was [ ]. I checked in on time. As soon as I sat in the waiting area a nurse called me and took me to an exam room. As soon as we got there another nurse escorted me to [ ]. As soon as i arrived my [ ] were taken immediately. I was then escorted back to the [ ]. Dr Rubin followed me in I was referred to Dr 🏃 by my prime, Dr [ ] when I complained about [ ]. After reviewing my exrays Dr Rubin stated my [ ] were in great shape and my [ ]. As a treatment he recommended a [ ] and a serie’s of exercises. And I was released. I am [ ] and have had a lot experience with medical issue's. This experience was textbook!! From check in at 3:50 to release at 4:15. I know that sounds impossible but those are the facts! Kudos to Dr Rubin and the staff!!!

Mar 10, 2025
My treatment and the prompt attention to my treatment!

Mar 10, 2025
The office is managed exceedingly well. I was taken to the doctor at my appointment time which is very unusual!

Mar 10, 2025
I’m a surgeon myself and other than a long wait for my initial walk in appointment I’ve been very happy with the care and quality of the staff and doctors. The APRNs I’ve had were also excellent.

Mar 10, 2025
Dr Clark is very understanding and passionate takes time to talk with me 👍

Mar 8, 2025
I was and still am, so happy and grateful for the care I received from Dr. De Asla and his staff before and after my [ ]. I am so lucky I found him because I was very injured and depressed from being in [ ] for 11 month. Dr. De Asla was able to help me and I will always be grateful .