Heart Failure Clinic: Midland

2660 W. Sugnet Road

Midland, MI 48670 Directions

(989) 832-0900

4.9 out of 5

1,090 verified ratings

1,090 Ratings, 717 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Overall sentiment is strongly positive: patients praise compassionate, knowledgeable providers and attentive, communicative care at the Heart Failure Clinic Midland. Staff are described as friendly, respectful, and thorough; multiple comments highlight listening skills, clear explanations, and reliable follow-up. Several patients credit the clinic with improved health or timely assistance during crises. Occasional minor non-clinical issues are hinted but rare. Providers are repeatedly recommended and seen as calming and competent for heart-related care and post-surgical recovery.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 31, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
Very impressed with the care I get from Amy. She listens and provides solutions to my problems. Very caring. I highly recommend her.
Jul 31, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
Wonderful Dr. Will miss seeing her on a frequent basis. She truly is incredible and enjoyable to have an appointment with!
Jul 30, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very good!
Jul 23, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Veery knowledgeable & great communicator
Jul 22, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Very conscientious provider.
Jul 20, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
answers questions or gets answers and ask appropriate questions and is willing to listen to input from patient
Jul 19, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Tiffany is an excellent nurse practitioner, I am extremely happy with her.
Jul 17, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
It was a pleasant experience.
Jul 17, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
That Dr Martindale is the best person as well as my Heart Doctor
Jul 17, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Excellent care
Jul 17, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Tiffany is excellent - knowledgeable and willing to sit and discuss. She gave us answers to our questions and was willing to order labwork to get to the reasons for mom's fatigue. An iron infusion has been ordered and we're hopeful that'll help!
Jul 17, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
I would highly recommend her as part of a care team
Jul 17, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
She was informative and thorough
Jul 15, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Excellent
Jul 15, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Great
Jul 14, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
I’m impressed with his communication skills and professionalism!
Jul 12, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
I had uneasy feeling before the appt. Because the name implies my heart /valves were failing and I was in trouble that may indicate some kind of surgery. I was cautiously relieved by the end of my appt.
Jul 11, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
She is a mark above Great She is a wonderful doctor provider
Jul 11, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Very happy with Tiffany Sito she is very kind and careing.
Jul 11, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
It is always a thoughtful and informative appointment with ARB! Amy is thorough in her coverage, kind in her demeanor and represents the hospital system as well as anybody I have been in contact with over the years! Sincerely, [NAME]
Jul 10, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Dr. Has an awesome personality & very easy to understand medical terms. Listening to my concerns with sincerity.
Jul 9, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Dr. Martindale is very personable and caring person.
Jul 9, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
That she was very nice and listen to what I had to say, know what she was talking about!!
Jul 7, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
The doctor is the best and the staff is supportive
Jul 5, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
I was very satisfied with my initial meeting with Dr. Martindale when he accepted me as a transfer patient from Dr. Susan Sallach, when she moved to West Branch. However, I was NOT happy with how my blood pressure was taken, and I have no idea if the woman taking it was an aide, RN, or what training she had to do it CORRECTLY! After numerous questions and reviewing my meds that kept me talking for 10+ minutes, the only chair for me as a patient also getting an EKG, was a large chair that leaned back, and because I'm 5' tall, my feet were at least a foot off the floor, so I asked if I could at least move forward in the chair so my feet could be flat on the ground. She allowed me to, but then grabbed my arm, and hoisted it up in the air to get my arm level with her torso. I told her that was unacceptable, and asked to at least put my feet on the floor, since there wasn't a flat surface to lay my arm flat across it to do it correctly, very disappointing to get a high reading.
Jul 4, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Shayna is the best. If you have issues and need help figuring out what is going on Shayna is your gal. Highly recommend her.
Jul 3, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Friendly, caring, competent, on time.
Jul 3, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
He is very thorough and doesn’t miss anything
Jul 3, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
It was my first visit with Dr Martindale, he was very knowledgeable about my history. My first impression of him was excellent.
Jul 3, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Excellent Care. Would recommend to friends and family # 1 in my opinion 👍
Jul 3, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy is very helpful and a good person. I would recommend friends and family.
Jul 2, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Very good experience at this office fir my first visit.
Jul 2, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
I would recommend him. Seemed like he really wanted to help find my problem
Jul 2, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
She is an excellent provider. I feel my health is safe with her and the team. I would recommend her to anytime needing the level of care she provides.
Jul 2, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Great, Knowledge !!
Jul 2, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
She was very good
Jul 1, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Professional
Jun 29, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
The best
Jun 29, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Knowledgeable, caring and respectful would recommend them
Jun 29, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very informative and knowledgeable about my heart problems and tests and medicines to take for better outcomes.
Jun 27, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I would recommend they go to her if the need ever arises
Jun 26, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Great office, very caring and great at their jobs!! Thank you all of you!!
Jun 26, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
I would absolutely recommend her to anyone. She is caring, knowledgeable, & thorough in checking on your health history & any issues.
Jun 25, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Professional and very thorough, explained so easily understood what he wanted you to do
Jun 25, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Very good experience
Jun 25, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Nice people , Respectful
Jun 25, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
She was very easy to talk to. explained things thoroughly
Jun 22, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Great provider….very in tune with my situation!
Jun 19, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
If anyone needs a heart dr. i would recommend him so far. this was the first time i saw him and test were ordered.
Jun 19, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Tiffany is fabulous. I thank her and God every day for saving my life.