Heart Failure Clinic: Midland

2660 W. Sugnet Road

Midland, MI 48670 Directions

(989) 832-0900

4.9 out of 5

1,090 verified ratings

1,090 Ratings, 716 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Overall sentiment is strongly positive: patients praise compassionate, knowledgeable providers and attentive, communicative care at the Heart Failure Clinic Midland. Staff are described as friendly, respectful, and thorough; multiple comments highlight listening skills, clear explanations, and reliable follow-up. Several patients credit the clinic with improved health or timely assistance during crises. Occasional minor non-clinical issues are hinted but rare. Providers are repeatedly recommended and seen as calming and competent for heart-related care and post-surgical recovery.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 28, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
Shanya Sian is friendly, professional and very knowledgeable!
Aug 27, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Great
Aug 26, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Highly recommend her
Aug 26, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
They were very nice and helpful.
Aug 26, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I have always felt like I am receiving the very best health care from this provider the staff is very pleasant, the waiting room is very comfortable and Amy always explains what she is doing and LISTENS to my concerns and answers them so that I can understand.
Aug 26, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Fantastic.
Aug 24, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
It was good!
Aug 24, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Good
Aug 20, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Excellent
Aug 20, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Awesome staff and quality Care!
Aug 19, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Really like shayna, explains things and listens to me
Aug 17, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
I trust her completely.
Aug 16, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
[NAME] really likes her he can understand what she says she allows him to ask questions
Aug 16, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
It’s a friendly atmosphere and very efficient
Aug 14, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Overall highly satisfied!
Aug 14, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Great care
Aug 14, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
She understands my concerns
Aug 14, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy is delightful. She is very enthusiastic and is very pleasant and very interested my concerns and what I have to say.
Aug 12, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Tiffany is great to work with and very helpful in our needs
Aug 12, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Very good
Aug 12, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very good
Aug 11, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
It was great I believe she knows what she’s doing. I like to talking to her
Aug 10, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Top notch
Aug 10, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy is very caring and knowledgeable about her job and keeps up on any new developments
Aug 10, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy Roetz Bennet for President!!!!
Aug 9, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
Fantastic. Shayna is a wonderful care provider.
Aug 9, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
I actually have told people about how wonderful I thought this provider was, and in fact the entire office was thoughtful and kind and wonderful. I was truly impressed. Thank you for asking.
Aug 9, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Only first visit and very impressed.
Aug 9, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Shayna is a wonderful person, and really cares about her patients. I would recommend her to everyone.
Aug 9, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
First visit with Shayna Sian. Impressed with her and comfortable talking with her and her feedback.
Aug 8, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Shayna is wonderful and I appreciate her knowledge and support.
Aug 8, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy was the best she showed me things about my health and what I should be doing in my daily that I never have had explained to the way she did she is a very caring person and I am so glad that I met her
Aug 7, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Dr. Martindale is an impeccable cardiologist. He is so knowledgeable, kind, compassionate, and eager to help. I’m grateful that I am his patient. He did not prescribe a bunch of medications without doing necessary testing beforehand. His staff is very nice, in particular Susan who does scheduling, she is a total champ!
Aug 7, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Always very positive
Aug 6, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
This clinic is precise & professional! Tiffany Sito is VERY knowledgable and really gets to the problem that I was being cared for! I am thankful for her staff & the overall professionality of this clinic! 😇
Aug 5, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Tiffany Sito and staff were concerned, friendly, thorough, knowledgeable, and helpful
Aug 3, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Excellemt
Aug 2, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Already told them she listened explained and was wonderful. Have not been to doctor in 30 years after er visit and she made me fell good . Wish she was a pcc .
Aug 1, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Tiffany should be promoted, she's the best you have
Aug 1, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy knows my past medical history so she is aware of all my conditions not just my heart. I trust her completely and she helps me maintain a positive attitude regarding my health. I would recommend her to family and friends.
Jul 31, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
Very impressed with the care I get from Amy. She listens and provides solutions to my problems. Very caring. I highly recommend her.
Jul 31, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
Wonderful Dr. Will miss seeing her on a frequent basis. She truly is incredible and enjoyable to have an appointment with!
Jul 31, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Good.
Jul 31, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very impressed with Amy. She is caring and listens to my concerns. She makes sure I get the care I need. Promptly answers any messages I send.
Jul 31, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy is awesome. Would always recommend her to everyone for her services. Her patient manners are remarkable!
Jul 31, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
They all ROCK
Jul 30, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very good!
Jul 29, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
As long as I keep my appointments this is excellent
Jul 29, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy is an excellent person, highly recommend her.
Jul 29, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
That my experience was very good.