Heart Failure Clinic: Midland

2660 W. Sugnet Road

Midland, MI 48670 Directions

(989) 832-0900

4.9 out of 5

1,068 verified ratings

1,068 Ratings, 711 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Overall sentiment is strongly positive: patients praise compassionate, knowledgeable providers and attentive, communicative care at the Heart Failure Clinic Midland. Staff are described as friendly, respectful, and thorough; multiple comments highlight listening skills, clear explanations, and reliable follow-up. Several patients credit the clinic with improved health or timely assistance during crises. Occasional minor non-clinical issues are hinted but rare. Providers are repeatedly recommended and seen as calming and competent for heart-related care and post-surgical recovery.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 8, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
Shayna is amazing. She always listens to concerns and provides education in a relatable way. She is the best.
May 8, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
Trustworthy knowledgeable personable
May 7, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
Amy is the best, she fact all of them are a very caring group of people.
May 1, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
My annual checkup with Shayna was perfect in every way! My questions were answered in a very friendly and thorough way! I highly recommend her and appreciate her kindness shown to me!
Apr 28, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
It was great to have both my husband and my appointment going on at the same time so we didn’t have to stick around for the other appointment.
Apr 27, 2026
Jeffrey Martindale, D.O.
Always takes time to listen to my concerns and explains everything well
Apr 27, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Highly recommend him. Knows his stuff and always takes the time to listen to my concerns and follows through with recommendations.
Apr 27, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
I’m very satisfied with the care I’ve received from Dr. Martindale and his team! They are very thorough and knowledgeable! I feel like they really care and want to help me get better!
Apr 26, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
On top of her game and knows her stuff. Very positive first meeting.
Apr 25, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Tiffany and her staff were great. No problems.
Apr 25, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Excellent
Apr 24, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Very pleased with this Dr and his staff was very good
Apr 24, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
This was the best care. She wasn't hurried, listened to everything.
Apr 24, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very helpful
Apr 23, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Good experience
Apr 23, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
I have been with Tiffany a long time I have told family and friends to go to her
Apr 22, 2026
Jeffrey Martindale, D.O.
Dr Martindale is personable, dependable, knowledgeable and all around excellent physician. Would recommend him to everyone.
Apr 22, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
The best
Apr 22, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Always a pleasure to talk with Tiffany.
Apr 22, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Tiffany is by far the health care provider that I respect the most. She is kind compassionate,and very thorough. If she doesn’t know the answers she finds them. I always feel listened to and she takes my concerns seriously. Appointments are always on time and I never feel rushed. Tiffany is awesome and deserves a great big raise!
Apr 21, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Pleased with the care.
Apr 21, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Excellent job
Apr 21, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
The experience was great! I was pleasantly surprised surprised. I expected the same info I’ve been getting. BUT / No. She explained my problem and ways to accomplish my goals. She explained everything so that my husband and myself understood. She was very nice & informative!
Apr 20, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
knowledgeable and delightful
Apr 19, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
kind wonderful funny knowledgeable
Apr 18, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Excellent care.
Apr 18, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very easy to talk to. Listens to my concerns and answers my questions.
Apr 17, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Great
Apr 17, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
They ROCK
Apr 17, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
That after only seeing the Dr 1 time, I was extremely pleased with the caring she showed me.
Apr 17, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
From check in till check out, everyone was so kind.and knew there stuff
Apr 15, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Good
Apr 15, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
Dr.martindale is outstanding!!
Apr 15, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
She is great!
Apr 15, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
She is very friendly and knowledgeable about anything in her field of work i enjoy speaking to her because of her expertise
Apr 15, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Knowledgeable and friendly. Has a game plan before you come in Keeps on top of game. Very respectful Will listen to you and answer questions.
Apr 13, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
5 stars!!!
Apr 13, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Gives clear explanations in a friendly manner.
Apr 11, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Great, professional, friendly
Apr 10, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
Excellent
Apr 10, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Would highly recommend
Apr 6, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
She's awesome and listens to what you have to say
Apr 6, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
Real good provider
Apr 6, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
My visit was productive and I had a better understanding of my condiiton and the treatment plan.
Apr 3, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
Very good and helpful
Apr 3, 2026
Tiffany Sito, A.G.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
Very good
Apr 3, 2026
Shayna Sian, A.G.P.C.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
That it was very good and was very helpful for my being
Apr 3, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very thorough. Happy with her professional presence..
Apr 2, 2026
Jeffrey Martindale, D.O.
What would you tell family and friends about your experience with this provider?
He is the BEST!
Apr 2, 2026
Amy Raetz-Benner, D.N.P., A.G.A.C.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
That it was excellent!!