Franciscan Health Diabetes & Endocrinology

www.franciscanhealth.org

4.9 out of 5

4,618 verified ratings

4,618 Ratings, 2,305 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients overwhelmingly praise Franciscan Health Diabetes & Endocrinology for caring, knowledgeable, and attentive clinicians who listen, explain conditions and treatments clearly, and personalize diabetes care. Staff and nurses are described as professional and kind. Commonly mentioned conditions/procedures include diabetes management and testosterone therapy; several comments highlight thorough medication review and successful patient education. A few isolated administrative billing concerns appear but clinical care sentiment is strongly positive.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 13, 2026
Great doctor

Oct 9, 2026
His great

Oct 8, 2026
Explain everything very well

Oct 8, 2026

Oct 8, 2026
He has changed my life with his service,

Oct 8, 2026
very knowledgeable ask my concerns answers al my questions no rush

Oct 7, 2026
Knowledgeable

Oct 7, 2026
She is very nice and takes the time to talk with you.

Oct 7, 2026
She didn't push anything. She listened and we came to a reasonable plan. She actually looked at my feet. I've been diabetic for 25 years with no issues with my feet and that was the first time a medical professional had looked at my feet. I look forward to working with her and the doctors to come away with a plan that improves my A1C and overall health.

Oct 7, 2026
She listens and addresses my concerns

Oct 7, 2026
Dr. Shoemaker is kind, thorough and informative. I feel lucky to have had him as my endocrinologist for the last several years.

Oct 7, 2026
Very caring and professional

Oct 7, 2026
Very good attitude. Answers all my questions

Oct 6, 2026
Takes her time and understands

Oct 6, 2026
I've been with her for a long time and know that she takes time to BE WITH ME when I'm there. She deeply cares about me and my health.

Oct 6, 2026
The doctor is very thorough and seems extremely knowledgeable.

Oct 6, 2026
Dr. Nair was very professional and had excellent "bedside" manners. He explained what was going very well, using everyday language to illustrate what was happening. In addition, he was well-dressed and put together...lol!

Oct 5, 2026
He keeps up with my medical reports

Oct 5, 2026
She was was very knowledgeable and made sure that I understood what I needed to do

Oct 5, 2026
In addition to the complimentary remarks above, I must add that Dr. Nair can also be tough and challenging. If there is significant information that will improve one’s health, he does not hold back, even though said info may call for a difficult adjustment to make in one’s day to day life.

Oct 5, 2026
Dr. Hancock is always willing to listen and help with my symptoms management. He looks at the entire picture of the patient and not just lab values.

Oct 5, 2026
Very professional

Oct 5, 2026
Dr. Waddell was kind, friendly, and patient. He was very thorough in explanation. Took time to answer any questions I may have had.

Oct 5, 2026
PROMPT KNOWLEGEAB;E INFORMATIVE

Oct 5, 2026
She is honest and very knowledgeable with diabetes.

Oct 4, 2026
Detailed explanations and humor

Oct 4, 2026
I actually feel like I found a doctor who cares about his patients. He was thorough in explaining the medical terminology to me and did not seem rushed with me at all.

Oct 3, 2026
He is super smart, truly cares about his patients as individuals, and thinks holistically about our care.

Oct 3, 2026
His knowledge and manner of dealing with patients.

Oct 3, 2026
I have been seeing him once a year over 18 years. Great Doctor

Oct 3, 2026
Tamara took the time necessary to discuss my test results.

Oct 2, 2026
She cares, listens, and involves me in my treatment.

Oct 2, 2026
Maggie is fantastic!

Oct 2, 2026
He was able to explain to me the reasons for the test and blood test.

Oct 1, 2026
Takes hef time with patience and is thorough.

Oct 1, 2026
She is so knowledgeable and very caring and listens to her patients!!

Oct 1, 2026
He very unstanding

Oct 1, 2026

Oct 1, 2026
Her attention to my specific needs

Oct 1, 2026
She spent a good a good amount of time with me trying to come up with a shot schedule for me and to make changes that would be effective with my lifestyle.

Oct 1, 2026
Dr Erdel is an excellent doctor. His staff is good and everyone is on time

Oct 1, 2026
He is through , respectful, appears conficent and havealways received professional service from him

Oct 1, 2026
Dr. Shoemaker always explains what is going on with my health. The office staff is always very friendly and helpful.

Sep 30, 2026
Rita takes her time with her patients she listens to concerns and answers questions she explains things where they can be understood

Sep 30, 2026
Rita honestly cares for her patients. She's amazing!

Sep 30, 2026
Great at her job

Sep 30, 2026
He explained his treatment plan and why he chose that plan He explained why other treatments probably didn't work for me. The first time in 20 years any doctor explained that to me

Sep 30, 2026
Dr listens to me and provides valid feedback and recommendations.

Sep 29, 2026
He explains things so good & honestly. I wish he could be my Dr for everything! He is kind, concerned, & so knowledgeable about so many different medical things.

Sep 29, 2026
Dr. Bazaraa is a very good doctor. He has been my doctor for 23 years . I trust him completely and appreciate the care he gives me.