Faith Keener, APRN

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Sep 22, 2026

From Dr [last name] to his nurses to Eric’s in scheduling everyone was professional and answered all my question and also show kindness.

Sep 21, 2026

Post surgery telephone follow-up opportunity was much appreciated to be able talk about post surgery progress.

Sep 18, 2026

Updates all the time

Sep 18, 2026

Wonderful doctors and staff

Sep 18, 2026

Prompt and professional.

Sep 13, 2026

Very clear and knows all I wanted to know.

Sep 12, 2026

The surgery went so amazingly smooth and I felt so great afterwards with my back pain gone. Also my sutures look plastic surgery grade and it looks like I’m barely going to have a scar.

Sep 10, 2026

Most professional and experienced.

Sep 4, 2026

Very friendly and professional.

Sep 2, 2026

Everything

Aug 29, 2026

Front desk helpful and able to get in quick ..

Aug 28, 2026

They explain what they are going to do and why.

Aug 25, 2026

I was informed of what would take place and what to expect during recovery.

Aug 24, 2026

The wait time was very reasonable and I loved Faith. She was very knowledgeable and shared lots of good information. She took time to explain things to me and answered my questions. A great team member!!!

Aug 20, 2026

I received excellent treatment for my condition. They were very proactive in getting the needed testing done and making appointment for visits and surgery. The whole staff from the surgeon to the PA to the nurses and support staff were outstanding.

Aug 18, 2026

Excellent service and great results after surgery

Aug 12, 2026

Professional and caring office.

Aug 12, 2026

Everyone in the office was very friendly and helpful.

Aug 11, 2026

Facility quality. Surgeon reputation. Care after procedure and checkups. Pleased with outcome of procedure.

Aug 11, 2026

Dr Shaw and his staff were amazing every thing they told me what to expect from the surgery was spot on. Only had difficulty swallowing for a couple days, numbness in arms were gone after at least 15 years and finally getting a good nights sleep. Only been 2 weeks since surgery and all is good

Aug 11, 2026

Each time I have a surgery at Lyerly I have been very happy with the results of the surgery. That can not be said by my surgery by other other hospitals in Jacksonville, I would also choose Mayo.

Aug 11, 2026

Great work

Aug 8, 2026

Very professional and thorough, giving me good options and explaining those options.

Aug 3, 2026

Prompt and to the point, and a plan is set in place and executed like clock work.

Jul 30, 2026

Professional and courteous

Jul 30, 2026

I meant 10

Jul 26, 2026

Very friendly staff and great experience

Jul 26, 2026

Dr [last name] is Fantastic; the best surgeon I have had the pleasure to have as a patient. I have been in the medical field for over 50 years, and Dr [last name] is outstanding. I met with 12 different Physicians to find the right surgeon to perform the procedure that I trusted. Any patient who is fortunate to have Dr [lat name] will be extremely pleased with their outcomes. The entire team is very Knowledgeable, Courteous, Professional and quickly responsive. Erica [last name] MA, always returned my calls promptly and helped get questions answered fast. Friendly and a very nice person. Faith Keener APN, Fantastic person, my scheduled appointment on July 20th went very well, Faith is very knowledgeable, helpful and answered all my questions. Heather [last name] RNP, Also Fantastic, she was professional and did a great job preparing me for the procedure. Dr [last name] and hi entire team are a very powerful contribution to the LYERLY GROUP practice.

Jul 25, 2026

I was seen promptly after my fall and hospitalization.

Jul 24, 2026

Communication, punctuality, bedside manner were all amazing!

Jul 24, 2026

The office staff were very kind and helpful. Dr . Faith was so helpful in answering all of my questions . She was very thorough.

Jul 24, 2026

I got in fast to see the doctor

Jul 18, 2026

Communication

Jul 18, 2026

Knowledgeable caring thorough just a wonderful experience all around you really understand what’s going on to explain it to you and what are the best treatments and steps to move forward. Highly recommend.

Jul 16, 2026

Staff is very kind. They are really concern about my health

Jul 15, 2026

Nice People

Jul 14, 2026

My experience from the first visit, surgery and my first follow up or has been good and a smooth process. I'm pain free and grateful.

Jul 14, 2026

ontinuity ofservice.Expertise

Jul 8, 2026

very professional.

Jul 8, 2026

Probably it is as good as it can be

Jul 4, 2026

Very clean and professional. The staff is very friendly.

Jul 1, 2026

excellent Doctor as well as staff

Jun 30, 2026

Friendly, professional and knowledgeable staff.

Jun 27, 2026

Were fast to make an appointment

Jun 23, 2026

Compassionate, professional.

Jun 23, 2026

I have been in pain for about ten years. You were able to remove the thing causing the pain(that I did not know was the problem) and I am totally pain free!!! You are wonderful!!!

Jun 15, 2026

Very prompt

Jun 12, 2026

Extremely polite and professional staff.

Jun 11, 2026

The attention to the patient, making sure at all times for my well being.

Jun 10, 2026

Awesome staff very intelligent helped me with all my questions set up some test. I it's a little bit of a drive to get there from where we live but the trip's worth it. Thanks again. May God bless the staff.