Faith Keener, APRN

Advanced Practice Registered Nurse

Lyerly Neurosurgery: Spine - Baptist South

14546 Old St. Augustine Road, MOB 1, Suite 409

Jacksonville, FL 32258 Directions

904.388.6518

www.baptistjax.com

4.9 out of 5

203 verified ratings

2 Locations


Lyerly Neurosurgery

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207

(904) 388-6518 Directions


Lyerly Neurosurgery - Baptist South

14546 Old St. Augustine Road, MOB 1, Suite 409

Jacksonville, FL 32258

(904) 388-6518 Directions

203 Ratings, 87 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 22, 2026
Great explanations

Apr 19, 2026
I really appreciate knowledge and professionalism of the surgeons. I also appreciated the response time, quality of care and service the care team provided me while I was there.

Apr 17, 2026
Efficiency

Apr 15, 2026
Everyone was very nice and impersonal. I was treated at the front desk. The assistant that took me back to my room was very kind. Faith, the PA, was very thorough, informative, and listen to everything I had to say. I was very impressed.

Apr 7, 2026
Best plausible outcome post surgery.

Apr 6, 2026
The office and the staff have all been very professional, easy to make contact with and ask questions regarding your medical needs. They have maintained scheduled appointments and been prompt in processing you upon your arrival; but also understanding if you encountered a problem with traffic. The office is also very clean. I appreciated the ability to go directly to the lab and complete all necessary blood work and a EKG and MRSA test was conducted prepping me for surgery. I would recommend using them for your needs in the future.

Mar 28, 2026
Faith was very thorough and patient and took the time to explain every detail of my MRIs and recommended course action going forward. All the staff were very cordial.

Mar 27, 2026
Very attentive and awesome

Mar 27, 2026
Very patient focused and friendly.

Mar 27, 2026
Surgery was effective and doctor was great

Mar 25, 2026
The entire staff is outstanding!

Mar 20, 2026
Professionals treating patients with black problems

Mar 19, 2026
General concern and care start to finish

Mar 19, 2026
Faith, the assistant we saw listened carefully to my symptoms and thoroughly explained my potential diagnoses and treatment as well as the next steps to my treatment.

Mar 17, 2026
From my initial appointment through my surgery day, the entire process was seamless. Dr. [last name] and his incredible medical team were professional, knowledgeable and friendly. They worked in tandem to ensure my questions were answered so I understood both the implications of all my tests/images as well as my options for addressing the degenerative pain I had been experiencing for years. Upon my opting to undergo a multi- level ACDF surgery, the team was highly organized and efficient with scheduling my appointments, explaining protocols, responding to questions in the portal and handling all the necessary insurance authorizations. My surgery was 2 weeks ago and my recovery has FAR exceeded all of my hopes and expectations. I will be forever grateful to Dr. [last name], Erica, Faith and Lyerly Neurosurgery for my successful surgery outcome and my ability to finally return to my active, pain free lifestyle!

Mar 16, 2026
Everything

Mar 13, 2026
Great knowledge about my condition

Mar 10, 2026
Very professional, informative, and the surgery was an absolute success. Thanks to the entire team!

Mar 9, 2026
Professional

Mar 6, 2026
Listened to my concerns and offered solutions or options, not just nod and look distracted.

Mar 5, 2026
Promptness in responding.

Mar 3, 2026
My surgery went exactly as Dr [last name] said it would. Everyone from Erica the medical assistant to Dr [last name]’s PA’s Kara and Faith were easy to work with and kind. Dr [last name] is the best!

Feb 27, 2026
The care shown along with the most knowledgeable APRN I have ever had.

Feb 27, 2026
Very professional

Feb 25, 2026
Very professional and effective.

Feb 25, 2026
Very kind and told me about the process

Feb 24, 2026
Very informative

Feb 19, 2026
Very professional fixed me so far

Feb 18, 2026
Everything

Feb 18, 2026
Very thorough and very patient centered They listen and respond

Feb 17, 2026
People caring

Feb 17, 2026
Very thorough and friendly.

Feb 12, 2026
Works together as a tight team. Provides good feedback as required

Feb 11, 2026
Everyone is pleasant, efficient, caring and listens and hears what the patient is saying. Questions are answered and I felt very cared for.

Feb 8, 2026
Quick and thorough response.

Feb 7, 2026
Everyone was helpful!

Feb 5, 2026
I was very impressed with the professionalism, knowledge to every detail that was explained to me, and the kindness in which I was handled during my office visit. This group was highly recommended by numerous people to me. I'm very confident in their care and would highly recommend it to others.

Feb 4, 2026
Very polite and knowledgable. Answered all of my questions.

Feb 3, 2026
Informative

Feb 2, 2026
Amazing service!!

Jan 31, 2026
Courteous, Timely and professional.

Jan 30, 2026
We managed to get in on a timely basis. They were very thorough on assessing my case and schedule me for testing right away.

Jan 29, 2026
I was able to get an appointment in less than 24 hours.

Jan 28, 2026
DR [last name] and his staff are very professional. My pre and post surgical process was very smooth from receptionist to MA Mrs Erica to Dr [last name] and his PA and Nurse Practitioner. Great Staff. Dr [last name] was very patient and informative with my family after my back surgery

Jan 16, 2026
APRN saw me as scheduled, was very knowledgeable, and helped me understand my spine/back issues.

Jan 15, 2026
Great!

Jan 8, 2026
The team, knowing my circumstances of hurting my self after a fall, help me get appointments that I needed as soon as possible.

Dec 31, 2025
The amount of time they take with you and explaining everything.

Dec 27, 2025
Fast with making appts and don't rush to operate. They're more conservative with treatment.

Sep 20, 2025
Professional and prompt response. Friendly staff.