Faith Keener, APRN

Advanced Practice Registered Nurse

Lyerly Neurosurgery: Spine - Baptist South

14546 Old St. Augustine Road, MOB 1, Suite 409

Jacksonville, FL 32258 Directions

904.388.6518

www.baptistjax.com

4.9 out of 5

169 verified ratings

2 Locations


Lyerly Neurosurgery

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207

(904) 388-6518 Directions


Lyerly Neurosurgery - Baptist South

14546 Old St. Augustine Road, MOB 1, Suite 409

Jacksonville, FL 32258

(904) 388-6518 Directions

169 Ratings, 60 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 19, 2026
Very professional fixed me so far

Feb 18, 2026
Everything

Feb 18, 2026
Very thorough and very patient centered They listen and respond

Feb 17, 2026
People caring

Feb 17, 2026
Very thorough and friendly.

Feb 12, 2026
Works together as a tight team. Provides good feedback as required

Feb 11, 2026
Everyone is pleasant, efficient, caring and listens and hears what the patient is saying. Questions are answered and I felt very cared for.

Feb 8, 2026
Quick and thorough response.

Feb 7, 2026
Everyone was helpful!

Feb 5, 2026
I was very impressed with the professionalism, knowledge to every detail that was explained to me, and the kindness in which I was handled during my office visit. This group was highly recommended by numerous people to me. I'm very confident in their care and would highly recommend it to others.

Feb 4, 2026
Very polite and knowledgable. Answered all of my questions.

Feb 3, 2026
Informative

Feb 2, 2026
Amazing service!!

Jan 31, 2026
Courteous, Timely and professional.

Jan 30, 2026
We managed to get in on a timely basis. They were very thorough on assessing my case and schedule me for testing right away.

Jan 29, 2026
I was able to get an appointment in less than 24 hours.

Jan 28, 2026
DR [last name] and his staff are very professional. My pre and post surgical process was very smooth from receptionist to MA Mrs Erica to Dr [last name] and his PA and Nurse Practitioner. Great Staff. Dr [last name] was very patient and informative with my family after my back surgery

Jan 16, 2026
APRN saw me as scheduled, was very knowledgeable, and helped me understand my spine/back issues.

Jan 15, 2026
Great!

Jan 8, 2026
The team, knowing my circumstances of hurting my self after a fall, help me get appointments that I needed as soon as possible.

Dec 31, 2025
The amount of time they take with you and explaining everything.

Dec 27, 2025
Fast with making appts and don't rush to operate. They're more conservative with treatment.

Sep 20, 2025
Professional and prompt response. Friendly staff.

Sep 19, 2025
This was the first time that I went to a doctor's office that it felt like everyone there actually listened to me and didn't treat me as if I was just another person to come in and out of their door. They they answered all my questions, made sure I understood everything and helped me with situations that I didn't even know that I needed

Sep 19, 2025
The people

Sep 19, 2025
Very friendly and professional. Explained the problem and a solution to start resolving the problem. Also explained the situation in language and imaging that made it easier to understand.

Sep 17, 2025
Thorough; I didn't feel rushed.

Sep 6, 2025
Shares information and takes time to explain issues and willingness to answer any and all questions. I have had other back issues addressed in the past and was extremely satisfied with the results.

Aug 28, 2025
felt like I was being treated as an individual, not just a number. Always availble for questions

Aug 28, 2025
punctuality

Aug 23, 2025
Very professional providers. Great patient care.

Aug 22, 2025
Love my Doctor, Dr. [last name]. Wouldn't let anyone else touch my spine. Love Faith the nurse practitioner and his MA Laura. They are all so through and kind.

Jun 29, 2025
Clear explanations Listened Follow up calls Made every effort to assist Patience in dealing with issues that arose on our side Hope to be able to get to the point of getting answers once he is able to get an MRI

Jun 14, 2025
On time very efficient

Jun 13, 2025
professional straight talk and explanation confidence explained all that would happen and what to expect

Jun 11, 2025
Honest, knowledgeable, compassionate, and timely

Jun 3, 2025
Did a great job determining issues

May 31, 2025
Professional and friendly!

May 18, 2025
Professional and your in & out

May 16, 2025
All personnel were very friendly, courteous, and helpful.would recommend them to all.

May 9, 2025
Top notch doctors in every way. A professional organization.

May 7, 2025
Very thorough

May 7, 2025
EVERYTHING

May 2, 2025
Open clean and Friendly. Didn't feel rushed and active listening

Apr 30, 2025
you helped to mend my body

Apr 28, 2025
I’m not just a NUMBER. I feel seen and my issues are taken seriously.

Apr 24, 2025
My provider!

Apr 24, 2025
Knowledgeable, Professional, Courteous, Respectful

Apr 21, 2025
Faith was very informative. She explained everything to me about my mri results

Apr 21, 2025
Very clean. Faith was very good at explaining things to me