Faith Keener, APRN

Advanced Practice Registered Nurse

Lyerly Neurosurgery: Spine - Baptist South

14546 Old St. Augustine Road, MOB 1, Suite 409

Jacksonville, FL 32258 Directions

904.388.6518

www.baptistjax.com

4.9 out of 5

320 verified ratings

2 Locations


Lyerly Neurosurgery

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207

(904) 388-6518 Directions


Lyerly Neurosurgery - Baptist South

14546 Old St. Augustine Road, MOB 1, Suite 409

Jacksonville, FL 32258

(904) 388-6518 Directions

320 Ratings, 140 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 20, 2026
I received excellent treatment for my condition. They were very proactive in getting the needed testing done and making appointment for visits and surgery. The whole staff from the surgeon to the PA to the nurses and support staff were outstanding.

Aug 18, 2026
Excellent service and great results after surgery

Aug 12, 2026
Professional and caring office.

Aug 12, 2026
Everyone in the office was very friendly and helpful.

Aug 11, 2026
Facility quality. Surgeon reputation. Care after procedure and checkups. Pleased with outcome of procedure.

Aug 11, 2026
Dr Shaw and his staff were amazing every thing they told me what to expect from the surgery was spot on. Only had difficulty swallowing for a couple days, numbness in arms were gone after at least 15 years and finally getting a good nights sleep. Only been 2 weeks since surgery and all is good

Aug 11, 2026
Each time I have a surgery at Lyerly I have been very happy with the results of the surgery. That can not be said by my surgery by other other hospitals in Jacksonville, I would also choose Mayo.

Aug 11, 2026
Great work

Aug 8, 2026
Very professional and thorough, giving me good options and explaining those options.

Aug 3, 2026
Prompt and to the point, and a plan is set in place and executed like clock work.

Jul 30, 2026
Professional and courteous

Jul 30, 2026
I meant 10

Jul 26, 2026
Very friendly staff and great experience

Jul 26, 2026
Dr [last name] is Fantastic; the best surgeon I have had the pleasure to have as a patient. I have been in the medical field for over 50 years, and Dr [last name] is outstanding. I met with 12 different Physicians to find the right surgeon to perform the procedure that I trusted. Any patient who is fortunate to have Dr [lat name] will be extremely pleased with their outcomes. The entire team is very Knowledgeable, Courteous, Professional and quickly responsive. Erica [last name] MA, always returned my calls promptly and helped get questions answered fast. Friendly and a very nice person. Faith Keener APN, Fantastic person, my scheduled appointment on July 20th went very well, Faith is very knowledgeable, helpful and answered all my questions. Heather [last name] RNP, Also Fantastic, she was professional and did a great job preparing me for the procedure. Dr [last name] and hi entire team are a very powerful contribution to the LYERLY GROUP practice.

Jul 25, 2026
I was seen promptly after my fall and hospitalization.

Jul 24, 2026
Communication, punctuality, bedside manner were all amazing!

Jul 24, 2026
The office staff were very kind and helpful. Dr . Faith was so helpful in answering all of my questions . She was very thorough.

Jul 24, 2026
I got in fast to see the doctor

Jul 18, 2026
Communication

Jul 18, 2026
Knowledgeable caring thorough just a wonderful experience all around you really understand what’s going on to explain it to you and what are the best treatments and steps to move forward. Highly recommend.

Jul 16, 2026
Staff is very kind. They are really concern about my health

Jul 15, 2026
Nice People

Jul 14, 2026
My experience from the first visit, surgery and my first follow up or has been good and a smooth process. I'm pain free and grateful.

Jul 14, 2026
ontinuity ofservice.Expertise

Jul 8, 2026
very professional.

Jul 8, 2026
Probably it is as good as it can be

Jul 4, 2026
Very clean and professional. The staff is very friendly.

Jul 1, 2026
excellent Doctor as well as staff

Jun 30, 2026
Friendly, professional and knowledgeable staff.

Jun 27, 2026
Were fast to make an appointment

Jun 23, 2026
Compassionate, professional.

Jun 23, 2026
I have been in pain for about ten years. You were able to remove the thing causing the pain(that I did not know was the problem) and I am totally pain free!!! You are wonderful!!!

Jun 15, 2026
Very prompt

Jun 12, 2026
Extremely polite and professional staff.

Jun 11, 2026
The attention to the patient, making sure at all times for my well being.

Jun 10, 2026
Awesome staff very intelligent helped me with all my questions set up some test. I it's a little bit of a drive to get there from where we live but the trip's worth it. Thanks again. May God bless the staff.

Jun 10, 2026
Very thorough understood everything have a good game. Plan to move forward not just experimenting trying this and trying that.

Jun 10, 2026
All aspects of the appointment were excellent

Jun 5, 2026
The PA Faith was direct and to the point. She went over my MRI results and gave me the options for physical therapy and an operation further done the line. She was very thorough with her explanations.

Jun 5, 2026
Very knowledgeable and professional staff. The nurse practitioner I saw, Faith, was so thorough and caring.

Jun 3, 2026
Faith, the PA was very informative and spent time with us explaining things

May 30, 2026
Very through on explaining the results of my MRI.

May 29, 2026
They actually care about their patients

May 28, 2026
So far just spoke with the front office and they’re set up to get everything done was asap

May 26, 2026
Dr [last name, Faith and their admin staff are outstanding. They're very thouough informative and friendly. I recommend them to everyone. Thank You!

May 20, 2026
I was pleased with the availability of appointments at a location near my home. Additionally, I was pleasantly surprised when my surgeon reached out to me personally to discuss my case.

May 16, 2026
So much, the courtesy, caring doctors a n d staffs are top notch.

May 15, 2026
Faith listened to Me and ordered tests and meds .

May 4, 2026
The entire office staff were professional and friendly. The visit started promptly on time a with minimal waiting. Faith spent the time asking and explaining details of the appointment. Great experience!

May 2, 2026
Faith Hill was excellent. She took the time to listen and ask questions about all of the issues I have been experiencing. Her exam was thorough and she offered me options for my treatment. She ordered MRI and set a follow up appointment in a very timely manner. The office staff were very friendly and helpful. I would highly recommend this practice.