Faith Keener, APRN

Advanced Practice Registered Nurse

Lyerly Neurosurgery: Spine - Baptist South

14546 Old St. Augustine Road, MOB 1, Suite 409

Jacksonville, FL 32258 Directions

904.388.6518

www.baptistjax.com

4.9 out of 5

254 verified ratings

2 Locations


Lyerly Neurosurgery

800 Prudential Drive, Suite 1100

Jacksonville, FL 32207

(904) 388-6518 Directions


Lyerly Neurosurgery - Baptist South

14546 Old St. Augustine Road, MOB 1, Suite 409

Jacksonville, FL 32258

(904) 388-6518 Directions

254 Ratings, 111 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 27, 2026
Were fast to make an appointment

Jun 23, 2026
Compassionate, professional.

Jun 23, 2026
I have been in pain for about ten years. You were able to remove the thing causing the pain(that I did not know was the problem) and I am totally pain free!!! You are wonderful!!!

Jun 15, 2026
Very prompt

Jun 12, 2026
Extremely polite and professional staff.

Jun 11, 2026
The attention to the patient, making sure at all times for my well being.

Jun 10, 2026
Awesome staff very intelligent helped me with all my questions set up some test. I it's a little bit of a drive to get there from where we live but the trip's worth it. Thanks again. May God bless the staff.

Jun 10, 2026
Very thorough understood everything have a good game. Plan to move forward not just experimenting trying this and trying that.

Jun 10, 2026
All aspects of the appointment were excellent

Jun 5, 2026
The PA Faith was direct and to the point. She went over my MRI results and gave me the options for physical therapy and an operation further done the line. She was very thorough with her explanations.

Jun 5, 2026
Very knowledgeable and professional staff. The nurse practitioner I saw, Faith, was so thorough and caring.

Jun 3, 2026
Faith, the PA was very informative and spent time with us explaining things

May 30, 2026
Very through on explaining the results of my MRI.

May 29, 2026
They actually care about their patients

May 28, 2026
So far just spoke with the front office and they’re set up to get everything done was asap

May 26, 2026
Dr [last name, Faith and their admin staff are outstanding. They're very thouough informative and friendly. I recommend them to everyone. Thank You!

May 20, 2026
I was pleased with the availability of appointments at a location near my home. Additionally, I was pleasantly surprised when my surgeon reached out to me personally to discuss my case.

May 16, 2026
So much, the courtesy, caring doctors a n d staffs are top notch.

May 15, 2026
Faith listened to Me and ordered tests and meds .

May 4, 2026
The entire office staff were professional and friendly. The visit started promptly on time a with minimal waiting. Faith spent the time asking and explaining details of the appointment. Great experience!

May 2, 2026
Faith Hill was excellent. She took the time to listen and ask questions about all of the issues I have been experiencing. Her exam was thorough and she offered me options for my treatment. She ordered MRI and set a follow up appointment in a very timely manner. The office staff were very friendly and helpful. I would highly recommend this practice.

Apr 30, 2026
Lyerly is a very thorough practice with many services. The people and doctors are top notch,

Apr 29, 2026
Professional On time Concerned No rush Leave there feeling like all your questions were answered

Apr 28, 2026
Very Personable.

Apr 22, 2026
Great explanations

Apr 19, 2026
I really appreciate knowledge and professionalism of the surgeons. I also appreciated the response time, quality of care and service the care team provided me while I was there.

Apr 17, 2026
Efficiency

Apr 15, 2026
Everyone was very nice and impersonal. I was treated at the front desk. The assistant that took me back to my room was very kind. Faith, the PA, was very thorough, informative, and listen to everything I had to say. I was very impressed.

Apr 7, 2026
Best plausible outcome post surgery.

Apr 6, 2026
The office and the staff have all been very professional, easy to make contact with and ask questions regarding your medical needs. They have maintained scheduled appointments and been prompt in processing you upon your arrival; but also understanding if you encountered a problem with traffic. The office is also very clean. I appreciated the ability to go directly to the lab and complete all necessary blood work and a EKG and MRSA test was conducted prepping me for surgery. I would recommend using them for your needs in the future.

Mar 28, 2026
Faith was very thorough and patient and took the time to explain every detail of my MRIs and recommended course action going forward. All the staff were very cordial.

Mar 27, 2026
Very attentive and awesome

Mar 27, 2026
Very patient focused and friendly.

Mar 27, 2026
Surgery was effective and doctor was great

Mar 25, 2026
The entire staff is outstanding!

Mar 20, 2026
Professionals treating patients with black problems

Mar 19, 2026
General concern and care start to finish

Mar 19, 2026
Faith, the assistant we saw listened carefully to my symptoms and thoroughly explained my potential diagnoses and treatment as well as the next steps to my treatment.

Mar 17, 2026
From my initial appointment through my surgery day, the entire process was seamless. Dr. [last name] and his incredible medical team were professional, knowledgeable and friendly. They worked in tandem to ensure my questions were answered so I understood both the implications of all my tests/images as well as my options for addressing the degenerative pain I had been experiencing for years. Upon my opting to undergo a multi- level ACDF surgery, the team was highly organized and efficient with scheduling my appointments, explaining protocols, responding to questions in the portal and handling all the necessary insurance authorizations. My surgery was 2 weeks ago and my recovery has FAR exceeded all of my hopes and expectations. I will be forever grateful to Dr. [last name], Erica, Faith and Lyerly Neurosurgery for my successful surgery outcome and my ability to finally return to my active, pain free lifestyle!

Mar 16, 2026
Everything

Mar 13, 2026
Great knowledge about my condition

Mar 10, 2026
Very professional, informative, and the surgery was an absolute success. Thanks to the entire team!

Mar 9, 2026
Professional

Mar 6, 2026
Listened to my concerns and offered solutions or options, not just nod and look distracted.

Mar 5, 2026
Promptness in responding.

Mar 3, 2026
My surgery went exactly as Dr [last name] said it would. Everyone from Erica the medical assistant to Dr [last name]’s PA’s Kara and Faith were easy to work with and kind. Dr [last name] is the best!

Feb 27, 2026
The care shown along with the most knowledgeable APRN I have ever had.

Feb 27, 2026
Very professional

Feb 25, 2026
Very professional and effective.

Feb 25, 2026
Very kind and told me about the process