Eric Ponder, PA-C

Physician Assistant

Baptist Neurology Group

7807 Baymeadows Road East, Suite 401

Jacksonville, FL 32256 Directions

904.730.3689

www.baptistjax.com

4.9 out of 5

812 verified ratings

812 Ratings, 450 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
The customer service and appearance of the facility. Ease of making appointments and quick wait time

Sep 27, 2025
Professional and efficient

Sep 23, 2025
I like ponder he listens to you ask questions it smooth and quick

Sep 19, 2025
Prompt service with short wait times

Sep 18, 2025
I like Eric Ponder. Not every pain in the head is a common Migraine. Mine pain appears to have been started by Shingles in my left eyebrow. I have been to pain docs, spine docs, mayo docs, ophthalmologists, neurologists. I have had nerve blocks, ablations, wires stuck in my head. What I didn't have was Eric. But I do now! Eric knows how to communicate. He knows how to listen. He's just what I needed at this point in my 'head pain life'.

Sep 18, 2025
ALL OF IT!

Sep 18, 2025
Friendly

Sep 17, 2025
Friendly clean in and out quick Thanks

Sep 12, 2025
Very easy to make an appointment, easy check in by friendly staff members, and a wonderful group of doctors and PA’s.

Sep 8, 2025
I have been going here for s few years now. Everyone is so friendly and know their jobs. Try to get you an appt as soon as possible they make me feel welcome.

Sep 8, 2025
Eric always takes his time to listen and answers any of my question. He makes you feel at ease. And, truly has his best interest at heart for his patience.

Sep 5, 2025
Friendly ,efficient and affective

Sep 4, 2025
The ofice is clean and orderly. The staff is friendly and efficient.

Sep 3, 2025
Providers are kind and take time with the patients.

Aug 31, 2025
Everyone is always friendly; front desk, nurses, doctors, check out. Wait time isn’t too long.

Aug 29, 2025
The office is staffed by caring, knowledgeable professionals.

Aug 29, 2025
Eric really cares about my health. He listens and shows compassion plus he implements thoughtful medical processes.

Aug 27, 2025
Very professional, and warm welcoming.

Aug 26, 2025
My Dr listened to me.

Aug 25, 2025
Very efficient.

Aug 22, 2025
Bright, clean and serviceable.

Aug 21, 2025
Runs very efficiently

Aug 21, 2025
The Staff

Aug 17, 2025
Very accommodating. I called and asked for them to check my benefits.

Aug 15, 2025
Friendly, fast, efficient, always takes the time to listen.

Aug 15, 2025
Short wait times usually. Nice staff.

Aug 10, 2025
Prompt and courteous service. Eric Ponder is highly knowledgeable and listens intently.

Aug 9, 2025
I am always made to feel like I am special. My questions are answered and if I do not understand the answers, I am always allowed time to clarify. Eric is very patient with me, as sometimes I can be difficult. The office staff is always congenial and ready to help. I'm very grateful to be a patient in this department. Thank you

Aug 8, 2025
All the questions to Dr. Eric Ponder were answered. And his assessment for further physical therapy was appreciated.Also recommending a new medication to replace an ineffective one was also appreciated.

Aug 8, 2025
Great doctors and PA Great staff On time

Aug 3, 2025
Dr Ponder is a great person and he makes sure you are always making sure you are doing good when getting the Botox shots.

Aug 2, 2025
Professional, courteous, efficient.

Aug 2, 2025
everything was excellent

Jul 31, 2025
The professionalism and ease of interacting with the doctor and staff.

Jul 29, 2025
Clean and friendly. Provided answers to questions I had.

Jul 27, 2025
Very informative

Jul 25, 2025
ponder was great

Jul 25, 2025
It is comfortble, the staff is very conssiderate

Jul 23, 2025
Eric continues to a superb job of patient care!

Jul 19, 2025
Always clean

Jul 18, 2025
I have recommended your office to a friend already The help we receive in drugs & physical care. Never feel rushed The explanations are helpful & what future treatments & tests lie ahead

Jul 17, 2025
Very nice and comfortable

Jul 17, 2025
Friendly staff Doctors are knowledgeable

Jul 16, 2025
Very friendly and professional.

Jul 16, 2025
My Dr is the best!! He is so "real" & makes certain that you "understand" all of what he tells you. Shows sincere concern about you.

Jul 11, 2025
Incredible medical staff.

Jul 9, 2025
They listen to your concerns. They also explain issues in a manner that is easy to understand. They are thorough in their testing to make sure the patient is safe before starting any treatments. I’m so thankful for them.

Jul 5, 2025
Personnel friendly. Appointments on time Eric PA is informative. Friendly. Thorough. He listens to patient and family

Jul 3, 2025
All are always happy and friendly.

Jul 3, 2025
Very pleased with Eric, Dr. [last name]'s PA