Eric Ponder, PA-C

Physician Assistant

Baptist Neurology Group

7807 Baymeadows Road East, Suite 401

Jacksonville, FL 32256 Directions

904.730.3689

www.baptistjax.com

4.9 out of 5

846 verified ratings

846 Ratings, 471 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
This office has great staff. On time appointments

Oct 24, 2025
Outstanding service. Eric took a great deal of time. Made us feel like we were genuinely important. Very thorough and detailed. Took all the time we needed to answer our questions.

Oct 22, 2025
You aren’t sitting around 30-40 minutes after your appointment time. This office is very good at getting you in at the prescribed time. The staff is very caring

Oct 19, 2025
The office staff are friendly, Eric Ponder listens, knows your chart and really cares. My appointment time is usually set so I actually am seen at my appointment time.

Oct 17, 2025
Very efficient. Friendly. Eric was professional and took his time to listen to my concerns and questions.

Oct 17, 2025
Professionalism, along with feeling cared about. Cleanliness of establishment, promptness, courteous of all the staff and my care taker Eric Ponder.

Oct 17, 2025
great group of dr's

Oct 11, 2025
Prompt, friendly

Oct 9, 2025
Dr. Ponder was on time and prepared for the appointment. Good facility to have a doctor's office.

Oct 9, 2025
Is very close to home, so it is very convenient.

Oct 9, 2025
Effective and always on time.

Oct 8, 2025
The staff members are professional and patient with senior citizens

Oct 8, 2025
Friendly staff, very efficient and helpful.

Oct 7, 2025
Eric Ponder takes his time in answering all my questions. He is very helpful in looking for new solutions for my migraines.

Oct 7, 2025
Medical staff are excellent.

Oct 7, 2025
Eric Ponder

Oct 5, 2025
Everyone is nice!

Oct 5, 2025
Professional, staff is knowledgeable and friendly, clean offices

Oct 4, 2025
Always friendly, knowledgeable and quick!

Oct 2, 2025
Everyone was super nice Eric Ponder was very thorough in asking and answering questions and with the follow through. The person at the admittance desk was very caring as was the nurse. Professional yet personable.

Oct 1, 2025
Staff is punctual.

Sep 28, 2025
The customer service and appearance of the facility. Ease of making appointments and quick wait time

Sep 27, 2025
Professional and efficient

Sep 23, 2025
I like ponder he listens to you ask questions it smooth and quick

Sep 19, 2025
Prompt service with short wait times

Sep 18, 2025
I like Eric Ponder. Not every pain in the head is a common Migraine. Mine pain appears to have been started by Shingles in my left eyebrow. I have been to pain docs, spine docs, mayo docs, ophthalmologists, neurologists. I have had nerve blocks, ablations, wires stuck in my head. What I didn't have was Eric. But I do now! Eric knows how to communicate. He knows how to listen. He's just what I needed at this point in my 'head pain life'.

Sep 18, 2025
ALL OF IT!

Sep 18, 2025
Friendly

Sep 17, 2025
Friendly clean in and out quick Thanks

Sep 12, 2025
Very easy to make an appointment, easy check in by friendly staff members, and a wonderful group of doctors and PA’s.

Sep 8, 2025
I have been going here for s few years now. Everyone is so friendly and know their jobs. Try to get you an appt as soon as possible they make me feel welcome.

Sep 8, 2025
Eric always takes his time to listen and answers any of my question. He makes you feel at ease. And, truly has his best interest at heart for his patience.

Sep 5, 2025
Friendly ,efficient and affective

Sep 4, 2025
The ofice is clean and orderly. The staff is friendly and efficient.

Sep 3, 2025
Providers are kind and take time with the patients.

Aug 31, 2025
Everyone is always friendly; front desk, nurses, doctors, check out. Wait time isn’t too long.

Aug 29, 2025
The office is staffed by caring, knowledgeable professionals.

Aug 29, 2025
Eric really cares about my health. He listens and shows compassion plus he implements thoughtful medical processes.

Aug 27, 2025
Very professional, and warm welcoming.

Aug 26, 2025
My Dr listened to me.

Aug 25, 2025
Very efficient.

Aug 22, 2025
Bright, clean and serviceable.

Aug 21, 2025
Runs very efficiently

Aug 21, 2025
The Staff

Aug 17, 2025
Very accommodating. I called and asked for them to check my benefits.

Aug 15, 2025
Friendly, fast, efficient, always takes the time to listen.

Aug 15, 2025
Short wait times usually. Nice staff.

Aug 10, 2025
Prompt and courteous service. Eric Ponder is highly knowledgeable and listens intently.

Aug 9, 2025
I am always made to feel like I am special. My questions are answered and if I do not understand the answers, I am always allowed time to clarify. Eric is very patient with me, as sometimes I can be difficult. The office staff is always congenial and ready to help. I'm very grateful to be a patient in this department. Thank you

Aug 8, 2025
All the questions to Dr. Eric Ponder were answered. And his assessment for further physical therapy was appreciated.Also recommending a new medication to replace an ineffective one was also appreciated.