BNG Baymeadows

4.9 out of 5

5,322 verified ratings

5,322 Ratings, 3,010 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Friendly and professional.

Jul 25, 2026
Efficient

Jul 24, 2026
They are very professional with a great bedside manner

Jul 24, 2026
Easy check in and always on time.

Jul 23, 2026
The people are friendly.

Jul 23, 2026
Professional Clean Kind

Jul 23, 2026
They truly listen and care!

Jul 21, 2026
I really like doctor she’s very knowledgeable. She explains everything. Takes her time to explain any questions that you ask her. Every one in the office is so friendly

Jul 21, 2026
Staff is friendly. Eric Ponder is wonderful.

Jul 20, 2026

Jul 20, 2026
The office was clean and well organized. The staff was friendly and helpful. The Doctor was very professional and polite.

Jul 20, 2026
Very organized and friendly.

Jul 19, 2026
The PA was very friendly, knowledgeable, and answered all my questions.

Jul 18, 2026
Friendly staff. The Dr. Huang was a good listener and very informative.

Jul 18, 2026
This office is both professional and caring. I have complete trust in them

Jul 17, 2026
Clean, professional, pleasant surroundings.

Jul 17, 2026
Location, staff, time.

Jul 17, 2026
Dr. Huang and staff courteous and attentive to my concerns.

Jul 17, 2026
Clean, professional and everyone is friendly.

Jul 17, 2026
Staff and staff knowledge. JOB WELL DONE!

Jul 17, 2026
I was greeted with a smile and hello - will gladly refer my friends

Jul 17, 2026
I recently moved my neurological care to Baptist. I had been diagnosed with a condition in 2009. When I came to Baptist - Dr Huang questioned that diagnosis. He sent me for testing - disproving the Mayo diagnosis. Baptist neurology is top notch. The docs dont just stop at “what it looks like” rather they get to a definitive diagnosis and treatment.

Jul 17, 2026
Well organized and professional staff. Excellent facility

Jul 16, 2026
They listen to any concerns that I have. The office is always on time. It makes me feel my time is valued as much as their time. They also don't rush you.

Jul 16, 2026
Took me on time and Amy T always listens to your concerns.

Jul 16, 2026
Very professional and efficient!

Jul 15, 2026
Friendly helpful And physician works with patient on their care

Jul 15, 2026
Eric has always been a fantastic P.A., he listens when I ask questions and gives me a straight answer! Plus the entire support staff is always a 10 in my book. Looking forward to seeing them in their new office later this year!

Jul 15, 2026
Clean and attractive

Jul 15, 2026
Friendly and helpful staff.

Jul 15, 2026
Short wait time, very agreeable staff.

Jul 15, 2026
Efficient and helpful staff - minimal wait time.

Jul 15, 2026
Amy listens to our concerns and offers help

Jul 14, 2026
Very friendly and knowlegeable staff!!

Jul 14, 2026

Jul 14, 2026
Dr. Eric Ponder is a real caring and thorough physician!

Jul 13, 2026
Everyone is very nice!

Jul 12, 2026
Runs on time, after 35 years of suffering with migraines, they have helped find a,plan that is working to receive from daily headaches

Jul 12, 2026
Nothing comes to mind. I could recommend your practice, but the final decision depends on my friend's or associate's insurance and specific needs. As for me, I like Dr. [last name] and Amy Toenjes.

Jul 11, 2026
Services

Jul 11, 2026
The physician and the staff are excellent, the appointment is on time and the office is spacious and well located.

Jul 11, 2026
Friendly staff at reception area. Did not have to wait.

Jul 10, 2026
Dr. Toenjes was very knowledgeable and honest. Amazing physician!

Jul 10, 2026
Staff and everyone is exceptionally nice and fast. Very professional and super knowledgeable of any subject matter and very helpful.

Jul 10, 2026
Caring staff. Atmosphere is great. They actually listen to your issues!

Jul 10, 2026
Dr. Huang and staff are very friendly and welcoming as soon as you walk in the office.

Jul 10, 2026
The courtesy of the staff and the efficiency of the staff. The doctor actually listens to what I have to say and you come up with a plan together.

Jul 9, 2026
Well organized with short wait times and courteous staff.

Jul 9, 2026
Dr [last name] & Amy are so easy to talk to and actually talk to you not just blabbing medical stuff at you. They genuinely care about their patients.

Jul 9, 2026
The people who work there, from the front desk to the doctor are pleasant and understanding! Dr has been great to me every visit. Thankful for him!