BNG Baymeadows
4.9 out of 5
3,839 verified ratings
3,839 Ratings, 2109 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Eric Ponder, PA-C
The customer service and appearance of the facility. Ease of making appointments and quick wait time
Sep 28, 2025
I love how I’m treated in the Baptist Neurology Office. Everyone there is friendly and very professional. The treatment I receive there relieves so much pain that I am able to enjoy my life again.i recommend them highly!
Sep 28, 2025
Very Professional and knowledgeable
Sep 27, 2025
Professional and efficient
Sep 27, 2025
friendly and knowledgeable
Sep 27, 2025
AMY!
Sep 26, 2025
Courteous, prompt, and professional
Sep 26, 2025
No longer waiting period.
Sep 26, 2025
Clean, Professional, staff and nurses are friendly and helpful. Dr Huang is great, answers all my questions and explains everything.
Sep 26, 2025
Friendly staff, punctual, and clean
Sep 26, 2025
THe appointments run smoothly and we are always seen within about 15 minutes of arriving at the most. he staff is kind and caring and Dr. Toenjes is very supportive and factual without pandering or pulling punches.
His bedside manner is matter-of-fact and he treats patients and families with respect for their own intelligence and decisions. As a fellow professional I appreciate his counsel and approach to care.
Sep 25, 2025
professional and friendly staff
Sep 25, 2025
Pleasant, professional, efficient.
Sep 25, 2025
Very organized and kind
Sep 25, 2025
Very nice and plenty of chairs.
Sep 25, 2025
Well, organized, very clean, and the staff is awesome
Sep 25, 2025
No prolonged waiting. Personalsble staff.
Sep 25, 2025
Very efficient and friendly
Sep 24, 2025
Very nice and professional
Sep 24, 2025
The staff and physician were very polite and professional, answered all my questions.
Sep 23, 2025
Dr Toenjes is always a pleasure to work with. He is insightful, informative, and can be humorous.
Sep 23, 2025
Everyone seems very friendly. I love Daisha! She always makes me feel comfortable! The Dr always asks if I have any questions and if I understand what he has explained to me. My first meeting with him was uncomfortable and now I'm very comfortable and he feel assured.
Sep 23, 2025
Dr. Huang is excellent, listened carefully to my chief complaint, evaluated my symptoms, and formulated a treatment plan for me. Front desk staff was nice.
Sep 23, 2025
Very organized, efficient and friendly
Sep 23, 2025
I like ponder he listens to you ask questions it smooth and quick
Sep 22, 2025
Freindliness
Sep 20, 2025
Fast, friendly, accommodating, takes the time to really listen to you.
Good overall experience.
Sep 20, 2025
You dont sit in the lobby forever and everyone is friendly A Wonderful staff at this location.
Sep 20, 2025
Easily accessible
Clean
Kind personnel
Sep 19, 2025
Excelllent doctor and staff, and nice facility centrally located.
Sep 19, 2025
Punctuality
Sep 19, 2025
Great staff
Sep 19, 2025
The people that work there! Professional and great to interact with.
Sep 19, 2025
Prompt service with short wait times
Sep 19, 2025
Very Friendly and Professional.
Sep 19, 2025
The office people are professional and my favorite person is DR Huang!
Sep 18, 2025
Everything.
Especially Dr.Huang
Sep 18, 2025
I like Eric Ponder. Not every pain in the head is a common Migraine. Mine pain appears to have been started by Shingles in my left eyebrow. I have been to pain docs, spine docs, mayo docs, ophthalmologists, neurologists. I have had nerve blocks, ablations, wires stuck in my head.
What I didn't have was Eric.
But I do now! Eric knows how to communicate. He knows how to listen. He's just what I needed at this point in my 'head pain life'.
Sep 18, 2025
Always pleasant medical staff. Timely appointments.
Sep 18, 2025
ALL OF IT!
Sep 18, 2025
Everyone
Is helpful and friendly.
Sep 18, 2025
Friendly
Sep 18, 2025
The staff
Sep 17, 2025
My appt. in February called for several other test. I returned in September to discuss the results. The doctor was thorough and everyone was friendly that I came in contact with.
Sep 17, 2025
Pleasant and knowledgeable employees. My Neurologist was professional and answered all of my concerns.
Sep 17, 2025
Great Doctors. They work with you to get the best treatment for you,
Sep 17, 2025
Friendly clean in and out quick Thanks
Sep 17, 2025
The office is easy to get to and parking is close with handicap access for my mother. The staff members are super friendly and patient.
Sep 17, 2025
Excellent support.
Sep 16, 2025
Punctual, friendly, thorough explanations of diagnosis.