BNG Nocatee

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4.9 out of 5

1,667 verified ratings

1,667 Ratings, 850 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 28, 2025
Excellent service

Jan 26, 2025
The office is clean. The staff is knowledgeable and friendly. Appointments are on time. Dr's. are awesome.

Jan 26, 2025
Friendly, attentive, and professional staff!

Jan 26, 2025
MD sees patients on time; I appreciate that! MD is very ‘relatable’, friendly, which alleviates some of the anxiety about getting shots. MD answered my questions.

Jan 26, 2025
Very cordial staff...made my mother feel important!

Jan 25, 2025
Location Staff PA Eric Ponder Dr. [last name]

Jan 25, 2025
A doctor professionalism. And staff.

Jan 24, 2025
Dr Ponder takes time to explain things that you ask. The staff are very nice and helpful

Jan 24, 2025
Courteous, professional and prompt.

Jan 24, 2025
The Dr. was very thorough and attentive.

Jan 23, 2025
Everyone was friendly and professional

Jan 22, 2025
The staff are kind and very responsive via email and phone.

Jan 22, 2025
Friendly staff Clean and neat office Dr Ponder takes the time to explain my concerns Dr Ponder listens with his heart as well as his ears

Jan 22, 2025
Efficiency

Jan 19, 2025
It runs very smoothly

Jan 19, 2025
Always on time staff and doctor are always very nice

Jan 19, 2025

Jan 19, 2025
Always on time. Helped with some insurance issues. Very knowledgeable about my condition. Great staff.

Jan 18, 2025
Friendly staff. Amy Toenjes is outstanding and takes her time addressing my questions and concerns.

Jan 18, 2025
Everyone is pleasant. Response time is good. Haven't had any problems.

Jan 18, 2025
Eric Ponder is a terrific listener who asks questions and then uses his knowledge for treatment. He explains what and why certain medications are or are not the best fit. He also explains why certain symptoms persist and how to curb or even eliminate them. He’s terrific.

Jan 17, 2025
Outstanding facilities and a welcoming staff. The intake (welcoming) process is excellent with pleasant and caring professionals. They are the face of Baptist Neurology. The medical staff are singularly outstanding as they take the time to discuss with the patient all aspects of testing and the planned medical treatment plan.

Jan 17, 2025
Caring staff. Eric and his Tech are amazing

Jan 16, 2025

Jan 16, 2025
Professional staff

Jan 16, 2025
Dr Toenjes was very kind and respectful (not like a lot of providers that seem they are “above” you.) Genuinely seemed to care.

Jan 16, 2025
Efficiency, kind and caring attitude, combined with professional staff makes this office a pleasure to visit.

Jan 15, 2025
Medical assistance and PA Eric ponder listen to your converns

Jan 15, 2025
Doc spent 40” discussing my questions screening opportunities

Jan 14, 2025
Friendly staff, clean, efficient, charges explained ahead of all procedures and appointments. Eric Ponder is knowledgeable, kind, and emphatic. He takes time to listen and offers options for treatment. He is conservative in his approach and does not push any treatment. I also appreciate the timeliness in response to phone calls with questions about health issues or refill requests. The front and back office team are always friendly and helpful. I also greatly appreciate that appointments begin on time.

Jan 12, 2025

Jan 12, 2025
Prompt and friendly

Jan 12, 2025
You guys are awesome! Thank you to Eric and Dr. [last name].

Jan 12, 2025
After suffering from migraine for 40 years with no successful treatment, Dr. Toenjes actually listened to me and within a year, reduced my migraines by half. I reccomend him to everyone with migraine. The office staff is efficient and kind. I highly recommend Dr. Toenjes and his staff.

Jan 12, 2025
Everything!!!!

Jan 12, 2025
Warm atmosphere and employees that work there.

Jan 12, 2025
Very efficient, great location,

Jan 11, 2025
Very efficient and professional

Jan 11, 2025
The Nocatee office is very beautiful and accommodating

Jan 11, 2025
The office is very clean. Quinetta(MA) is professional, pleasant and efficient. Amy, PA is warm and very knowledgeable. She takes her time answering questions so that the patient understands. I am very pleased to have found this practice and the people in it.

Jan 11, 2025
He’s nice and respectful he cares about his patience. And he’s there to help you.

Jan 11, 2025
Very helpful and show empathy

Jan 11, 2025
It feels new and is

Jan 11, 2025
Everyone was very kind , knowledgeable and helpful.

Jan 11, 2025
All staff are friendly and very professional. They are attentive and listen to the needs of their patients.

Jan 10, 2025
The staff is very attentive to patients' needs and maintains a highly professional demeanor.

Jan 10, 2025
Eric Ponder is very helpful in trying to find new ways to treat my migraines.

Jan 10, 2025
Very professional and knowledgeable

Jan 10, 2025
The office staff was very friendly and professional. Dr. Toenjes spent a good amount of time with me and did not make me feel rushed. He ensured that he explained treatment options with me and answered all my questions.

Jan 10, 2025
The office was clean and inviting, and the doctor was thorough, efficient, and easy to deal with.