BNG Nocatee
4.9 out of 5
2,943 verified ratings
2,943 Ratings, 1,628 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2026
Eric Ponder, PA-C
Eric does a wonderful job each time I see him.
Mar 28, 2026
Eric is super patient and empathetic!
Mar 18, 2026
Professional, caring personnel. Clean facility and extremely prompt efficient service
Mar 17, 2026
Professional, friendly, and accommodating.
Mar 17, 2026
Eric is great, but so is all the staff. Very efficient office and timely for everything.
Mar 15, 2026
Very professional, friendly environment
Mar 13, 2026
Staff & Dr
Mar 13, 2026
Convenient, friendly and keeps to schedule.
Mar 13, 2026
Working with Eric Ponder, PA has provided me a solution to seasonal migraines that were debilitating to me.
Appointments run on schedule.
Staff is welcoming to me each visit.
Mar 13, 2026
Professional staff courtesy.
Mar 12, 2026
Staff
Mar 12, 2026
The staff were friendly and Dr. Toenjes explained things very well.
Mar 11, 2026
Friendly, clean and pleasant.
Mar 11, 2026
Baptist Neurology on Baymeadows road has a secret weapon - Eric Ponder. I think most of us need more communication with our health providers. That's who Eric is. He is the caring communicator that you've been looking for!
Mar 11, 2026
did not dissappoint at all. the PA is wonderful! the office staff is lovely.
The question was how likely am i to recommend this office.
I make it a point not to discuss doctors with others outside my family.
Mar 11, 2026
Amy is knowledgeable and efficient. The office is clean and people are pleasant.
Mar 10, 2026
Everyone was professional, courteous, thorough and prompt.
Mar 10, 2026
I find the office to be very comfortable, friendly and helpful.
Mar 10, 2026
As soon as you enter, the atmosphere is very inviting. Everyone from check-in to check-out is always pleasant, understanding and helpful.
I am very pleased to be a patient of Baptist Neurology at Baymeadows and will continue to recommend to my family and friends.
Mar 10, 2026
Friendliness of staff
Knowledge of medical staff
Mar 10, 2026
They are very threwel with their patients
Mar 7, 2026
Close proximity. Great office staff. Quality attention to my situation.
Mar 6, 2026
Your office is convenient here in Nocatee where I live. The staff is friendly and efficient. I am pleased with the care I receive from both Dr. [last name] and his PA Eric Ponder.
Mar 6, 2026
Everyone was pleasant and efficient.
Mar 6, 2026
Helpful, professional staff
Clean environment
Mar 6, 2026
friendly and wanting to help
Mar 6, 2026
friendly and responsive
Mar 5, 2026
Excellent
Mar 5, 2026
Eric Ponder
Mar 5, 2026
Always clean and staff are always polite. The doctor always remembers my band and greets me with my name. Always ask me how I am doing and he remembers my service dog’s name and always greet hi.
Mar 5, 2026
outstanding care
Mar 4, 2026
Everything they make you feel like you are missed they are so professional
Mar 4, 2026
Professional, courteous, efficient and caring.
Mar 4, 2026
My doctor
Mar 4, 2026
Dr. Toenjes is the bomb, fantastic.
Mar 3, 2026
PA Ponder is the absolute best. I pray I will never lose this clinician.
Mar 3, 2026
The office is clean and the office staff is friendly. No long waits. Doctors are friendly and knowledgeable!
Mar 3, 2026
Dr was on time, thorough and informative. The front office staff was professional and knowledgeable
Mar 3, 2026
The staff was friendly and efficient.
Mar 2, 2026
Clean, ontime, dr
Mar 2, 2026
Fast and efficient check in process; I was seen right on time. All the staff is pleasant and professional and Dr Toenjes is thorough and takes his time and really listens.
Mar 1, 2026
My appointment was on time. The front desk and scheduling staff are very helpful and pleasant to deal with. Eric is just an exceptional medical professional. He is so thorough and really listens. I’ve been a patient since 2013 and definitely the best neurological practice I’ve experienced in Jax since I moved here in 1994.
Mar 1, 2026
Location, staff reminders and ease of patient portal
Mar 1, 2026
Friendliness of staff. Easy to get to.
Feb 28, 2026
Pleasant surroundings
Feb 28, 2026
No long lines. In and out quickly.
Feb 28, 2026
Office comfortable. Entry staff efficient and courteous. Provider professional and responded to my issues.
Feb 27, 2026
PA Ponder is thoughtful, knowledgeable and thorough. I appreciate his efforts. The office is very professional and friendly.
Feb 27, 2026
Great staff & location!
Feb 27, 2026
Eric Ponder was very friendly and competent.