BNG Nocatee
4.9 out of 5
2,572 verified ratings
2,572 Ratings, 1,415 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Steven Toenjes, MD
Everything. From signing in to the nurse and especially the doctor. Very thorough.
Nov 23, 2025
Amy Toenjes is always responsive and I feel heard and well cared for by her and the team.
Nov 23, 2025
Professionalism, care and concern of provider, Eric Ponder.
Nov 23, 2025
outstanding service
Nov 22, 2025
As soon as you arrive the first impression was how clean it was. The front desk staff greeted me and took care of me in a timely manner. All of the staff that I encountered were very friendly and very polite. I was then taken to have my procedure done and my doctor called me by name and even remembered my service dog’s name. He explained everything to me and went through my medications list to see if anything had changed.
It is always appreciated how I am treated as a person and not just a number
Nov 21, 2025
Good caring people
Nov 21, 2025
Cleanliness- friendly staff
Nov 20, 2025
Everyone is always polite and Eric Ponder is very attentive and caring.
Nov 20, 2025
Great staff
Nov 20, 2025
First time I have been to the Nocatee office. It was extremely easy to get, and it was a bright and pleasant facility to visit!
Nov 19, 2025
Clean and quiet and friendly
Nov 19, 2025
They are very friendly and helpful
Nov 19, 2025
Very professional, friendly.
Nov 18, 2025
Doctors
Nov 17, 2025
Everyone was pleasant
Nov 15, 2025
Easy to check in, Eric is awesome
Nov 15, 2025
The Staff.
Nov 14, 2025
Staff were very understanding and helpful. Provided assistance as needed.
Nov 14, 2025
Staff
Nov 13, 2025
Nice environment. Efficient staff
Nov 13, 2025
Good Doctors, APRN's and staff. Close to my home.
Nov 13, 2025
I like that Amy takes the time to listen to me about my health. I never eel rushed.
Nov 13, 2025
Friendliness of staff
Nov 13, 2025
Very professional
Nov 12, 2025
Friendly staff! Dr. Listened to my problems and provided me with several options of care!
Nov 12, 2025
The Baymeadows Neurology Office runs like a well oiled machine!
Larry is personable and gets you all set up.
I wish every provider was a prepared as Eric is. We cover everything and I always leave feeling that I am well taken care of.
THANK YOU!
Nov 12, 2025
Everyone is Fabulous from the front desk, Amy, and check out! Thank you for taking such good care of my Mother!
Nov 12, 2025
The front desk and back office are really nice people. Easy to work with and very pleasant. I really like Dr. [last name] and his PA, Eric. Both are knowledgeable about my needs (migraines and headaches) and are good listeners. I always come away with a new outlook or tidbit of information that I can use at home.
Nov 12, 2025
Great staff
Nov 12, 2025
Professional staff. Very clean office and made everyone feel welcome. Mr Ponder was very helpful and answered my questions thoroughly. Thank you.
Nov 12, 2025
The courtesy and professionalism of the staff
Nov 10, 2025
Staff always friendly and efficient and professional.
Nov 9, 2025
People are friendly and efficient at the front desk. It is easy to check out and make an appointment for my next Botox shots. I like Eric P
Nov 8, 2025
Eric Ponder is an excellent HCP. He listens and does excellent work with procedures.
Nov 7, 2025
Very Clean, Kind, and Professional.
Nov 7, 2025
Friendly staff, physician assistant was great. she listened to all our questions and concerns and explained things in a way that my husband could understand. We never feel rushed by doctor or assistant.
Nov 7, 2025
Very professional and courteous. Amy takes the time to listen and explain.
Nov 6, 2025
Great location, very organized reception area.
Nov 6, 2025
Prompt.
Efficient.
And Eric was wonderful!
Nov 6, 2025
dr. Toenjes doesn’t jump to conclusions snd APRN Toenges takes the time to fully explain the process and goals of treatment.
Nov 6, 2025
Everyone very nice and interested in what is bothering you. Not in a hurry to get you out the door.
Nov 5, 2025
Everyone is professional, friendly and competent, and treat patients with respect. They will continue to have my business.
Nov 5, 2025
Very professional and timely with my appointment . Great Staff
Nov 2, 2025
Great friendly staff and Dr
Nov 1, 2025
I like everything.
Nov 1, 2025
Friendly and efficient
Nov 1, 2025
Beautiful and well organized
Oct 31, 2025
Efficient, clean, organized.
Oct 30, 2025
Easy in and out
Oct 30, 2025
Good reputation for your doctors, nice waiting room and exam room, professional acting staff, and felt Dr. T listened to my concerns and explained what was going on.