BNG Nocatee
4.9 out of 5
2,069 verified ratings
2,069 Ratings, 1158 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Steven Toenjes, MD
Very neat & clean; patients seen shortly after their appointment time.
Jul 27, 2025
The doctor and his staff are so knowledgeable.
I received help on every visit fantastic personalities!
Jul 27, 2025
FRIENDLY, PROFESSIONAL, WELL RUN OFFICE.
Jul 27, 2025
Very informative
Jul 25, 2025
Fast, efficient and friendly.
Jul 25, 2025
ponder was great
Jul 25, 2025
It is comfortble, the staff is very conssiderate
Jul 23, 2025
Eric continues to a superb job of patient care!
Jul 22, 2025
Greetings and customer service.
Jul 22, 2025
Very well run office and staff. Everyone was extremely friendly. A very reassuring experience
Jul 21, 2025
Friendly staff, atmosphere comfortable to discuss medical issued and professional
treatment
Jul 21, 2025
Dr. Toenjes.
Jul 21, 2025
very professioinal, clear undderstanding of issues.
Jul 19, 2025
Always clean
Jul 19, 2025
Very efficiently run, with excellent healthcare and compassionate providers.
Jul 18, 2025
Doctors, staff, atmosphere
Jul 18, 2025
I have recommended your office to a friend already The help we receive in drugs & physical care. Never feel rushed The explanations are helpful & what future treatments & tests lie ahead
Jul 18, 2025
They take their tiime to understand your issues and help resolve them
Jul 18, 2025
Professional and welcoming staff and excellent facility
Jul 17, 2025
Very nice and comfortable
Jul 17, 2025
The doctors are really helpful in trying to figure out what is going on with your body. They will recommend other doctor to check you out, which they will be running test on your body. It is good to get a second opinion to figure what is going on.
Jul 17, 2025
Friendly staff
Doctors are knowledgeable
Jul 17, 2025
Warm and friendly staff, on time appointments.
Jul 16, 2025
From start to finish, I felt truly heard and cared for. Dr. Toenjes took the time to listen without rushing, explained everything clearly and simply, and laid out a thoughtful plan for my recovery. I left feeling informed, encouraged, and hopeful. It’s rare to find a provider who combines expertise with such genuine compassion and attention. The office environment was also impeccable—clean, calm, and welcoming. I am deeply grateful and highly recommend
Jul 16, 2025
Very friendly and professional.
Jul 16, 2025
My Dr is the best!! He is so "real" & makes certain that you "understand" all of what he tells you. Shows sincere concern about you.
Jul 16, 2025
Absolutely love the efficiency of this office! The doctors are always on time! I greatly appreciate being seen at my designated appointment time. More medical offices should be run this way! Superior! Many thanks to Amy and Dr. Toenjes for putting patient care first.
Jul 13, 2025
Check in was quick and efficient and I was taken back for my appointment on time. I particularly love my provider. She never appears hurried or distracted, and she listens to what I say and thoroughly explains my options.
Jul 12, 2025
Everything is great. Dr, APRN (AMY) and all staff!
Jul 11, 2025
Staff, Dr, facilities
Jul 11, 2025
Incredible medical staff.
Jul 11, 2025
Friendly staff
Very prompt with scheduled times
Dr looks at you, not at computer while talking to you
and you talking to him.
Parting response is always “don’t hesitate to call if
you have an issue, or even if you just have a question”.WHAT A CONCEPT, RIGHT?
Not often you hear that !!
Jul 11, 2025
Staff is very professional and friendly. Amy is an excellent provider. She takes time to listen to you and explains everything to you.
Jul 10, 2025
Veey flexible, thorough and very informative.
Jul 10, 2025
Staff, location, and wait time (minimal).
Jul 9, 2025
Convenient location
Jul 9, 2025
Seems like they over book appointments
Jul 9, 2025
Staff is knowledgeable and extremely helpful.
Easy access a real plus.
Jul 9, 2025
Cleanliness and helpful staff.
Jul 9, 2025
They listen to your concerns. They also explain issues in a manner that is easy to understand. They are thorough in their testing to make sure the patient is safe before starting any treatments. I’m so thankful for them.
Jul 8, 2025
Dr. Toenjes & APRN, Amy are always very kind. They keep me up to date with any new options for my treatment & don’t always just throw a pill at me. The staff is always happy & smiling when you check in. I never have to wait for my appointment.
Jul 8, 2025
Griendly
Jul 5, 2025
Personnel friendly. Appointments on time
Eric PA is informative. Friendly. Thorough. He listens to patient and family
Jul 3, 2025
All are always happy and friendly.
Jul 3, 2025
Very pleased with Eric, Dr. [last name]'s PA
Jul 3, 2025
Clean, on time, excelllent doctors and staff
Jul 1, 2025
I like Eric Ponder!
This young man is a communicator. I can tell that others are finding this out because it's much harder to get an appointment.
Thank you Eric!
Jun 30, 2025
Check in was fast and easy and my Botox procedure was great. Being a first time definitely had some anxiety but that was quickly dissolved.
Jun 29, 2025
Always on time, polite check-in people, doctors who listen.
Jun 28, 2025
Dr Toenjes was very respectful to my in-laws with the difficult diagnosis of Alzheimer’s dementia. He was patient & answered our questions with the ability to talk on lay person level for understanding