BNG Nocatee
4.9 out of 5
2,344 verified ratings
2,344 Ratings, 1289 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Eric Ponder, PA-C
The customer service and appearance of the facility. Ease of making appointments and quick wait time
Sep 28, 2025
Very Professional and knowledgeable
Sep 27, 2025
Professional and efficient
Sep 27, 2025
friendly and knowledgeable
Sep 27, 2025
AMY!
Sep 26, 2025
No longer waiting period.
Sep 26, 2025
Friendly staff, punctual, and clean
Sep 26, 2025
THe appointments run smoothly and we are always seen within about 15 minutes of arriving at the most. he staff is kind and caring and Dr. Toenjes is very supportive and factual without pandering or pulling punches.
His bedside manner is matter-of-fact and he treats patients and families with respect for their own intelligence and decisions. As a fellow professional I appreciate his counsel and approach to care.
Sep 25, 2025
Pleasant, professional, efficient.
Sep 25, 2025
No prolonged waiting. Personalsble staff.
Sep 24, 2025
The staff and physician were very polite and professional, answered all my questions.
Sep 23, 2025
Dr Toenjes is always a pleasure to work with. He is insightful, informative, and can be humorous.
Sep 23, 2025
Everyone seems very friendly. I love Daisha! She always makes me feel comfortable! The Dr always asks if I have any questions and if I understand what he has explained to me. My first meeting with him was uncomfortable and now I'm very comfortable and he feel assured.
Sep 23, 2025
Very organized, efficient and friendly
Sep 23, 2025
I like ponder he listens to you ask questions it smooth and quick
Sep 20, 2025
Fast, friendly, accommodating, takes the time to really listen to you.
Good overall experience.
Sep 20, 2025
You dont sit in the lobby forever and everyone is friendly A Wonderful staff at this location.
Sep 19, 2025
Great staff
Sep 19, 2025
Prompt service with short wait times
Sep 18, 2025
I like Eric Ponder. Not every pain in the head is a common Migraine. Mine pain appears to have been started by Shingles in my left eyebrow. I have been to pain docs, spine docs, mayo docs, ophthalmologists, neurologists. I have had nerve blocks, ablations, wires stuck in my head.
What I didn't have was Eric.
But I do now! Eric knows how to communicate. He knows how to listen. He's just what I needed at this point in my 'head pain life'.
Sep 18, 2025
ALL OF IT!
Sep 18, 2025
Friendly
Sep 17, 2025
Great Doctors. They work with you to get the best treatment for you,
Sep 17, 2025
Friendly clean in and out quick Thanks
Sep 17, 2025
The office is easy to get to and parking is close with handicap access for my mother. The staff members are super friendly and patient.
Sep 16, 2025
Great service and satisfied with everything that they helped me with.
Sep 14, 2025
Clean, conveinent, wonderful peaple
Sep 14, 2025
Location. Promptness. Explanations and clarifications.
Sep 14, 2025
They keep appointments and take you in on schedule. The doctor is personable and talks to you in a manner you can understand.
Sep 13, 2025
I’ve been going there for about 20 years. The staff is always friendly and helpful and the doctors always explain everything very well.
Sep 12, 2025
Convenient, reliable, and efficient.
Sep 12, 2025
Amy is very attentive and found a good therapy for my headaches and neuropathic pain. My quality of life has improved dramatically. The entire office is well run.
Sep 12, 2025
Very easy to make an appointment, easy check in by friendly staff members, and a wonderful group of doctors and PA’s.
Sep 12, 2025
Easy accessible
Helpful providers
Sep 11, 2025
Friendly and efficient.
Sep 10, 2025
Staff great.
Sep 10, 2025
Location, personnel, hours
Sep 10, 2025
No complaints
Sep 10, 2025
The staff was curious and very helpful, and the Doctor was excellent in explaining everything, I enjoyed my visit
Sep 10, 2025
Always very professional and helpful.
Feel the quality of care is excellent.
Sep 10, 2025
Everyone is very nice and helpful.
Sep 10, 2025
Professional and caring staff. Dr. Toenjes was one of the most caring and knowledgeable
Physicians I have ever seen. He is simply the best!
Sep 8, 2025
I have been going here for s few years now. Everyone is so friendly and know their jobs. Try to get you an appt as soon as possible they make me feel welcome.
Sep 8, 2025
Staff is great and Nocatee location is new and clean
Sep 8, 2025
Eric always takes his time to listen and answers any of my question.
He makes you feel at ease.
And, truly has his best interest at heart for his patience.
Sep 7, 2025
very little time spent in the waiting room!
Sep 6, 2025
Everyone is very kind. The doctors are professional and listen to the patients' concerns.
Sep 6, 2025
Polite office staff
Sep 6, 2025
The staff is always friendly. The doctors and nurses are very helpful.
Sep 6, 2025
The entire staff was professional and friendly. Wait time was very minimal for my follow up appointment with the ARNP. She was knowledgeable and answered all my questions about my TIA and TGA.