BNG Nocatee
4.9 out of 5
2,644 verified ratings
2,644 Ratings, 1,459 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 26, 2025
Amy B Toenjes, ARNP
Everyone is friendly and kind!
Dec 24, 2025
Very courteous staff. Dr Toenjes and Amy take time to explain things to you.
Dec 24, 2025
see the doctor on time for the appointment. future appointments are made at the time of the present appointment. friendly people at the front desk and the checkout desk
Dec 23, 2025
First, they are board certified headache/ migraine specialists.
Second, they have Eric Ponder who is an incredible communicator. I learn more in 10 minutes with Eric that all of the neurologists I've met with in Jacksonville. Neurological issues are never simple, but someone like Eric can provide understanding.
Dec 21, 2025
Eric Ponder is very Professional, answers any questions and gives alternative recommendations.
The current office staff is polite and they are always on time for appointments. I have been a patient for 10 years and watched many changes. I have notices a definite improvement over the past couple years.
Dec 20, 2025
Friendly and helpful staff.
Dec 20, 2025
Friendly and knowledgeable staff.
Dec 19, 2025
The team is very knowledgeable and helpful!
Dec 19, 2025
Accessible, clean and inviting
Dec 19, 2025
Very freiendly
Dec 18, 2025
Friendly staff. I was taken early for my appointment.
Dec 17, 2025
Everyone treats me so well like I am valued.
Dec 17, 2025
Staff & physicians are friendly and treat your ailment with compassion & professionalism.
Dec 16, 2025
Listens,efficient, compassionate and respectful.staff friendly and timely
Dec 16, 2025
The staff is very nice and the location is good just moved in the area.
Dec 16, 2025
Excellent service from start to finish! Thank You!
Dec 16, 2025
Professional and timely service.
Dec 15, 2025
The staff is always friendly and helpful. Appointments are as close to time as possible. The medical professionals listen to concerns and give helpful advice. They take time to converse with you as a person not just a patient. I would say professional and personal are hallmarks of the practice.
Dec 14, 2025
had a very good visit.
Dec 13, 2025
Very friendly great environment everyone is so very helpful and knowledgeable. I wouldn't go anywhere else. Thank you
Dec 13, 2025
Staff is very efficient. I love Dr. Steven and Dr. [full name]. They both are very kind, take time to listen to me and very knowledgeable. 🏆
Dec 13, 2025
The service and the hospitality
Dec 12, 2025
Expertise knowledge, ability, friendliness, efficiency
Dec 11, 2025
Office staff very kind and didn’t mind answering any questions that I might have
Dec 11, 2025
Staff was friendly and had me checked in quickly. Doctor was thorough and love that I found him. Eric Ponder is always great.
Dec 11, 2025
Easy appointments, on time — friendly staff and great professional medical care
Dec 11, 2025
Wick, efficient, clean.
Dec 10, 2025
Received excellent care and advise concerning my condition.
Dec 10, 2025
Efficiency,friendly kind staff. Everything well explained.
Dec 10, 2025
Efficient check in, everyone I saw and talked to very nice.
Dec 10, 2025
Personal,efficient,warm,clean
Dec 10, 2025
Eric and Dr. [last name] stay on schedule pretty well and seem to respect patient's time.
Dec 6, 2025
they listen to your concerns. friendly staff
Dec 6, 2025
Eric Ponder is such a compassionate and attentive medical professional!!! He is concerned about my health and always trying to find ways to improve my life!
Dec 4, 2025
Attentive staff. No waiting to see doctor.
Dec 4, 2025
Friendly people.
Dec 2, 2025
The check in
Eric Ponder GP
Easy Ck out
Dec 2, 2025
KNOWLEDGEABLE
KIND
COMPASSIONATE
Nov 30, 2025
No issues
Nov 30, 2025
The office is very knowledgeable, attentive and compassionate. Recently a chiropractor triggered a neurological issue and caused a problem. I put a message in my portal the evening and Eric Ponder called at 8:02am the next morning. They are always responsive and helpful.
Nov 29, 2025
Dr. Toenjes and his entire staff is friendly and sharp. They have that office running very smoothly. Most importantly, he knows what he’s doing.
Nov 26, 2025
Check in and out was fast and easy. The doctor took his time talking with me and explaining treatment options. I never felt rushed and appreciated the thoroughness of the consultation.
Nov 25, 2025
So friendly, helpful and efficient.
Nov 24, 2025
Everyone is very helpful and friendly.
Nov 23, 2025
Everything. From signing in to the nurse and especially the doctor. Very thorough.
Nov 23, 2025
Amy Toenjes is always responsive and I feel heard and well cared for by her and the team.
Nov 23, 2025
Professionalism, care and concern of provider, Eric Ponder.
Nov 23, 2025
outstanding service
Nov 22, 2025
As soon as you arrive the first impression was how clean it was. The front desk staff greeted me and took care of me in a timely manner. All of the staff that I encountered were very friendly and very polite. I was then taken to have my procedure done and my doctor called me by name and even remembered my service dog’s name. He explained everything to me and went through my medications list to see if anything had changed.
It is always appreciated how I am treated as a person and not just a number
Nov 21, 2025
Good caring people