BNG Nocatee
4.9 out of 5
2,779 verified ratings
2,779 Ratings, 1,505 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2026
Steven Toenjes, MD
Love the patient portal...I can check in, prepay, track appointments and see visit summary.
Jan 24, 2026
Professional service and friendly atmosphere
Jan 23, 2026
On time and friendly staff. Always in and out in short time.
Jan 22, 2026
Friendly
Jan 22, 2026
Always on time. Listens and reacts to my needs.
Jan 22, 2026
They are always prompt. All my questions are answered. I feel that the staff listens when I have concerns.
Jan 22, 2026
Everyone is helpful as well as friendly. Appointments are scheduled at the patients convince. Doctors answer questions as thoroughly as possible trying to help the patient to understand their treatment.
Jan 22, 2026
Ive had blood tests done to measure my red blood cells for for certain deficiencies along with my thyroid and thyroxine levels plus getting a brain scan to determine the range of memory.
It’s a bit complicated but at least neurology is able to connect the dots which helps this patient to understand how to overcome certain memory issues.
All this helps me to understand better my neurotic condition and to cope better there of.
Jan 22, 2026
Great medical team
Jan 20, 2026
Very Professional, courageous!
Jan 19, 2026
Great staff…clean environment…easy access
Jan 17, 2026
The entire staff was very professional, and everything was on time. All of my questions were answered.
Jan 17, 2026
it is nice.
Jan 16, 2026
Friendly staff
Jan 16, 2026
The office and professional staff are extremely courteous and knowledgeable. Eric ponder is always extremely attentive to any concerns.
Jan 15, 2026
Friendly efficient and knowledgable staff. Took me right at my appt time. Easy to get the next appt I needed. I always feel comfortable asking questions.
Jan 15, 2026
NP listened to my situation, talked about various next steps, including some with side effects. WE (together) decided to continue my current course of exercises to see if I can control the headaches related to occipital neuralgia. Follow up appointment scheduled to evaluate my progress. Just EXACTLY what I believe will work for me. I WILL be back, in 90 days!
Jan 15, 2026
Cool staff, really well organized
Jan 15, 2026
Curtsey & Efficency
Jan 15, 2026
Staff is very helpful and knowledgeable. I feel as if my whole medical are addressed.
Jan 14, 2026
Everything Great staff very clean waiting room as well as exam room. Very understanding doctors as well as Ms Amy. Will recommend to my friends
Jan 14, 2026
PA Amy is awesome
Jan 14, 2026
I think Eric Ponder truly cares about his patients. He is responsive and works to get his patients what they need
Jan 13, 2026
Everything. Especially Eric Ponder.
Jan 13, 2026
Very body is very nice
Jan 13, 2026
Everyone is professional and friendly
Jan 12, 2026
The doctors and staff are very kind and help with all my health care questions.
Jan 12, 2026
I like the way everything flows and Dr. T is a great neurologist that is very knowledgeable and cares about his patients.
Jan 11, 2026
Results!
Jan 10, 2026
Excellent service.
Jan 10, 2026
Very professional and knowledgeable
Jan 9, 2026
Amy Toenjes APRN is very personable and professional. Staff is very efficient
Jan 9, 2026
Staff, location, punctuality.
Jan 9, 2026
Patient centric, informative and friendly
Jan 8, 2026
Staff - health care providers
Jan 8, 2026
Office always very clean, staff all super nice, and the doctor is awesome. I’m no longer in pain!!
Jan 7, 2026
Eric is the bestl and Barbara is wonderful. She recently helped with my insurance issue. I appreciate them both!
Jan 7, 2026
Every one in the office is so friendly
Jan 7, 2026
clean, friendly, professional
Jan 4, 2026
Clean office and friendly staff
Jan 3, 2026
Eric is fantastic!
Jan 1, 2026
Friendliness of front desk and nurse, concern and thoroughness of Eric Ponder.
Dec 31, 2025
The doctor sits and talks to you
Dec 30, 2025
First visit. Friendly Doctor and Staff. Easily accessible location. Doctor took the time to get to know me and issues that needed addressing.
Dec 30, 2025
The doctors and some of the staff
Dec 30, 2025
Great doctors and experiences
Dec 26, 2025
Everyone is friendly and kind!
Dec 24, 2025
Very courteous staff. Dr Toenjes and Amy take time to explain things to you.
Dec 24, 2025
see the doctor on time for the appointment. future appointments are made at the time of the present appointment. friendly people at the front desk and the checkout desk
Dec 23, 2025
First, they are board certified headache/ migraine specialists.
Second, they have Eric Ponder who is an incredible communicator. I learn more in 10 minutes with Eric that all of the neurologists I've met with in Jacksonville. Neurological issues are never simple, but someone like Eric can provide understanding.