Dr. Michael M. Lai, MD, PhD
Ophthalmology
The Retina Group of Washington
600 Jefferson Plaza, Suite 320
Rockville, MD 20852 Directions
4.9 out of 5
475 verified ratings
2 Locations
475 Ratings, 347 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2024
RGW-Chevy Chase scheduled my appointment when very little wait. I saw 2 RGW staff in addition to Dr. Lai - all highly competant. Dr. Lai explained in a manner that was patient and understandable regarding my eyes like major negative conditions or changes since my prior visit that might be indicative of future degradation. Fortunately, "bottom line" for me is that my eyes remain stable and show none of the above.
Sep 11, 2024
So knowledgeable; gracious; detail oriented; I have full confidence in him. A great doctor
Aug 24, 2024
Dr. Lai is so very knowledgeable and caring and explains everything in detail. He takes the time and always asks if I have any questions or concerns. He is a wonderful doctor.
Aug 2, 2024
Excellent, attentive care.
Jul 27, 2024
Superb doctor
Jul 26, 2024
Dr. Lai is a highly professional, yet personable individual. He takes the time to gets to know his patients and their eye care needs. I highly recommend him to anyone looking for a retinal specialist.
Jul 24, 2024
I have been a patient of Dr. Lai for approximately 5 years. His communication skills and bedside manner are outstanding. He is very knowledgeable and kind. I look forward to my annual appointments with Dr. Lai.
Jul 4, 2024
Great as always
Jun 29, 2024
Dr. Lai is a caring, competent doctor.
Jun 21, 2024
Dr. Lai is very professional. He always explained things thoroughly and clearly.
Jun 19, 2024
Dr. Michael M. Lai gives me a complete understanding
of my vision.
Jun 1, 2024
Polite and efficient
May 31, 2024
My experience with Dr. Lai has always been professional and pleasant. I had a small concern and he assured me that I was fine.
May 23, 2024
The Retina Group of Washington in Chevy Chase runs very smoothly and efficiently. Dr Lai is an excellent doctor who has helped me immensely. I would gladly recommend both the practice and the doctor to friends and family.
May 15, 2024
Dr. Lai is an outstanding Retina Specialist. He is a top notch doctor who has always provided excellent care for me. He is sensitive to my needs and I recommend him highly.
May 15, 2024
Dr Lai is amazing and a wonderful doctor
May 8, 2024
Dr. Lai and his staff at The Retina Group of Washington are excellent. I couldn't recommend them more highly.
Apr 27, 2024
Absolutely ….. the best!
Apr 17, 2024
Very well run office and Dr Lai is fantastic. Whole staff is welcoming and friendly. Very thorough and explains everything clearly. Have and would recommend highly.
Apr 6, 2024
Dr. Lai is excellent in everything. Always a great experience. He saved the sight in my left eye and now see 20/20.
Apr 1, 2024
Friendly clinician, excellent communicator, skilled and efficient.
Mar 6, 2024
Dr. Lai is the consummate professional with superb expertise in his field. From the moment he walked in and introduced himself, asking me to describe in my words the issue - I knew I was in good hands. He explained how he was going to conduct the exam, was thorough, explained all in understandable detail, and made prudent suggestions. He listened carefully and addressed all my questions, I never felt rushed. What more could we want in a caring physician?
Feb 29, 2024
Notable expertise, supportive and caring. I am deeply grateful to him for an excellent outcome in addressing a potentially very serious condition.
Feb 28, 2024
excellent in all respects
Feb 22, 2024
My experience with DR Lai, has been very positive. He has consistently delivered excellent medical care for my medical problem. I would recommend my friends and family to see Dr Lai , if they have medical problems that fall under his specialty.
Feb 8, 2024
Dr. Lai is so competent, understanding, explains everything in detail and always asks if I have any questions or concerns. He is so thorough and kind and I highly recommend him. He is the best!
Feb 7, 2024
very professional, very experienced doctor, excellent.
Jan 13, 2024
excellent physician, very through and explained every issue in a concise and understandable manner.
Very caring physician
Jan 11, 2024
Dr. Lai is very knowledgeable and personal, is an excellent doctor.
Jan 10, 2024
Always reassuring to see Dr. Lai. I value his assessment which is always explained and discussed so that any recommendations or treatment are fully understood.
Dec 24, 2023
Great
Dec 16, 2023
De. Lai has provided outstanding care for a very difficult medical problem.
Dec 13, 2023
Extraordinarily run office!! Dr. Lai is terrific!
Dec 13, 2023
If I could give addtional stars, I would. Dr. Lai is incredibly calming and talented. He has done an incredible job in putting me at ease during a difficult time period and over the past 6 months, everything he said would happen has and I could NOT have asked for better care.
Dec 8, 2023
Dr. Lai is competent, professional, and caring. I have complete confidence in his expertise and clinical skills.
Dec 4, 2023
Very Professional. Explains everything thoroughly.. Expert in his field. Very painless visits. Great staff!
Nov 18, 2023
Always very pleasant and professional !!
Nov 16, 2023
Dr. Lai is thorough, gentle and explains in details expectations. He is also very patient when listening to questions.
Nov 16, 2023
Dr. Lai is experienced, direct and informative.I would recommend no other doctor to care for our eyes!
Nov 15, 2023
Excellent personal explanations and recommendations. Office staff helpful and efficient.
Nov 15, 2023
Friendly and thorough exam.
Nov 12, 2023
Exellent
Nov 2, 2023
Thank you so much for providing such wonderful service! Dr. Michael Lai and staff were very friendly and provided me with an exceptional experience. Dr. Lai did a wonderful job treating my AMD. He was able to accurately diagnose the issue and provide professional and wonderful care.
Oct 27, 2023
Excellent doctor and great expierenc
Oct 25, 2023
I came to see Dr. Lai regarding an issue I have currently, but we took the time for me to have a regular annual check up. While the issue I am having really is with the cornea of one eye, Dr. Lai explained the relationship between it and the retina in the affected eye. We discussed briefly what seems a wise course for me to take. I am grateful for his help.
Oct 12, 2023
Excellent, knowledgeable doctor
Oct 8, 2023
Informative and thorough exam and with the latest technology.
Oct 4, 2023
great
Sep 19, 2023
Great experience ; great staff; excellent MD. Everyone is professional, welcoming, sensitive and discreet. Dr Lai is the BEST!!
Sep 16, 2023
Dr. Lai is fantastic! A perfect combination of intellect; support, professionalism, and care. Highly recommend!