Dr. Michael M. Lai, MD, PhD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Apr 9, 2025

The most patient kindest Dr I have ever met. Hr is wonderful and the office is well organized. All clockwork

Apr 4, 2025

Dr. Lai is very polite and knowledgeable and respectful. He is a great doctor. Very reassuring.

Mar 20, 2025

While the wait can be long, the experience with Dr. Lai is quite positive. He is competent, easy to talk to and cares bout his patients.

Mar 14, 2025

Dr. Lai is a highly competent and caring healthcare professional. He takes the time to get to know his patients and the details of their individual needs. He is patient and answers questions thoroughly.

Mar 12, 2025

Dr.Lai is a very caring and compassionate person who also explains everything in a very understandable way.

Mar 8, 2025

well run office, highly professional. Dr. Lai is a superb physician. He is thorough, explains the situation quite clearly. Answers all questions. You are in very competent and kind hands with Dr. Lai.

Feb 20, 2025

It was excellent sevice. I am very greatfull .

Feb 15, 2025

Dr. Lai was attentive and responsive to my questions and concerns. He carefully explained his findings and laid out options for me to consider. Never felt rushed.

Jan 24, 2025

Good people nlce service

Jan 19, 2025

Short and comprehensive.

Jan 18, 2025

Very good and he covered everything about my eyes.

Dec 21, 2024

Dr. Lai is an outstanding and exceptional doctor. He listens intently to your problems and provides excellent treatment. He’s one of the best!

Dec 18, 2024

Wonderful physician!

Nov 20, 2024

Dr. Lai is supremely educated, experienced and well spoken. He really knows his stuff!

Nov 18, 2024

He is a wonderful doctor. Great at explaining things so that you can understand what’s going on.

Nov 16, 2024

Dr. Lai is very professional and knowledgeable. I trust bhim.

Oct 28, 2024

PERFECT LY PROFESSIONAL

Oct 26, 2024

Office experience was excellent--efficient, friendly, and very competent. Dr Lai is impressive: knowledgeable and excellent communication skills.

Sep 28, 2024

RGW-Chevy Chase scheduled my appointment when very little wait. I saw 2 RGW staff in addition to Dr. Lai - all highly competant. Dr. Lai explained in a manner that was patient and understandable regarding my eyes like major negative conditions or changes since my prior visit that might be indicative of future degradation. Fortunately, "bottom line" for me is that my eyes remain stable and show none of the above.

Sep 27, 2024

I was there a little longer than planned. Other than that, everything went fine.

Sep 11, 2024

So knowledgeable; gracious; detail oriented; I have full confidence in him. A great doctor

Aug 24, 2024

Dr. Lai is so very knowledgeable and caring and explains everything in detail. He takes the time and always asks if I have any questions or concerns. He is a wonderful doctor.

Aug 2, 2024

Excellent, attentive care.

Jul 27, 2024

Superb doctor

Jul 26, 2024

Dr. Lai is a highly professional, yet personable individual. He takes the time to gets to know his patients and their eye care needs. I highly recommend him to anyone looking for a retinal specialist.

Jul 24, 2024

I have been a patient of Dr. Lai for approximately 5 years. His communication skills and bedside manner are outstanding. He is very knowledgeable and kind. I look forward to my annual appointments with Dr. Lai.

Jul 4, 2024

Great as always

Jun 29, 2024

Dr. Lai is a caring, competent doctor.

Jun 21, 2024

Dr. Lai is very professional. He always explained things thoroughly and clearly.

Jun 19, 2024

Dr. Michael M. Lai gives me a complete understanding of my vision.

Jun 1, 2024

Polite and efficient

May 31, 2024

My experience with Dr. Lai has always been professional and pleasant. I had a small concern and he assured me that I was fine.

May 23, 2024

The Retina Group of Washington in Chevy Chase runs very smoothly and efficiently. Dr Lai is an excellent doctor who has helped me immensely. I would gladly recommend both the practice and the doctor to friends and family.

May 15, 2024

Dr. Lai is an outstanding Retina Specialist. He is a top notch doctor who has always provided excellent care for me. He is sensitive to my needs and I recommend him highly.

May 15, 2024

Dr Lai is amazing and a wonderful doctor

May 8, 2024

Dr. Lai and his staff at The Retina Group of Washington are excellent. I couldn't recommend them more highly.

Apr 27, 2024

Absolutely ….. the best!

Apr 17, 2024

Very well run office and Dr Lai is fantastic. Whole staff is welcoming and friendly. Very thorough and explains everything clearly. Have and would recommend highly.

Apr 6, 2024

Dr. Lai is excellent in everything. Always a great experience. He saved the sight in my left eye and now see 20/20.

Apr 1, 2024

Friendly clinician, excellent communicator, skilled and efficient.

Mar 6, 2024

Dr. Lai is the consummate professional with superb expertise in his field. From the moment he walked in and introduced himself, asking me to describe in my words the issue - I knew I was in good hands. He explained how he was going to conduct the exam, was thorough, explained all in understandable detail, and made prudent suggestions. He listened carefully and addressed all my questions, I never felt rushed. What more could we want in a caring physician?

Feb 29, 2024

Notable expertise, supportive and caring. I am deeply grateful to him for an excellent outcome in addressing a potentially very serious condition.

Feb 28, 2024

excellent in all respects

Feb 22, 2024

My experience with DR Lai, has been very positive. He has consistently delivered excellent medical care for my medical problem. I would recommend my friends and family to see Dr Lai , if they have medical problems that fall under his specialty.

Feb 8, 2024

Dr. Lai is so competent, understanding, explains everything in detail and always asks if I have any questions or concerns. He is so thorough and kind and I highly recommend him. He is the best!

Feb 7, 2024

very professional, very experienced doctor, excellent.

Jan 13, 2024

excellent physician, very through and explained every issue in a concise and understandable manner. Very caring physician

Jan 11, 2024

Dr. Lai is very knowledgeable and personal, is an excellent doctor.

Jan 10, 2024

Always reassuring to see Dr. Lai. I value his assessment which is always explained and discussed so that any recommendations or treatment are fully understood.

Dec 24, 2023

Great