Dermatology + Aesthetics - Lakeview
Dermatology
3245 N. Halsted St.
Chicago, IL 60657 Directions
4.8 out of 5
265 verified ratings
265 Ratings, 147 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Lakeview dermatology and aesthetics team for professionalism, thorough skin exams, clear explanations, and caring bedside manner. Many note efficient, timely visits, helpful PAs, and strong confidence in diagnosis and treatment (including skin cancer screenings and cyst/injection care). Common negatives include feeling rushed, limited appointment scope (only two issues), occasional communication lapses (repeat histories, missing instructions/results), and front-desk variability in friendliness and organization.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 3, 2025
Ankita Patel, PA-C, DMSc
I do really like Dr. Rubenstein and Ankita Patel but their front desk staff isn't always very friendly. Also, I do feel like the two doctors work super quickly and appointments feel rushed. I do miss having a portal to be able to review pre and post-appointment documents. I also had to ask for pre/post-Botox instructions ahead of the appointment.
Oct 29, 2025
It’s crazy that these expensive appointments can only be used to address two things.
Oct 24, 2025
Efficient, confidence in treating my condition
Oct 24, 2025
it was quick and i had my concerns acknowledged and confirmed
Oct 23, 2025
Lots of good information from all concerned.
Oct 21, 2025
Well taken care of. Thorough exam.
Oct 12, 2025
Dr Rubenstein, is a great doctor, happy to see her any time
Oct 11, 2025
Positive professionals with a high value in the patient!
Oct 11, 2025
Top drawer, top notch, just plain fine.
Oct 9, 2025
Dr. was great!
Oct 2, 2025
No issues
Sep 26, 2025
Dr. Rubenstein is a great dermatologist and her staff is great as well.
Sep 25, 2025
I'm so happy to have tracked down Dr. Rubenstein after she moved from NorthShore. She's thorough, attentive and has a sense of humor. Refreshing!
Sep 19, 2025
First time at this location. Great staff, and very short wait.
Sep 8, 2025
They were nice and very helpful, even printing all the information so I could leave knowing everything
Aug 30, 2025
Didn’t have to wait, Dr. Rubenstein was reassuring and wonderful as always.
Aug 26, 2025
The doc was timely
Aug 25, 2025
Parking is a big factor for me when driving into the city! It was so nice to have free parking nearby!
Aug 22, 2025
Dr. Rubenstein is wonderful. She takes time and explains things and never make me fell like I'm being rushed.
Aug 22, 2025
No wait, friendly interaction, had all my charts ready and had read them
Aug 1, 2025
Doctor was very friendly and professional
Jul 25, 2025
Friendly service, but a bit of a wait beyond the scheduled appointment time.
Jul 5, 2025
Appointment was good explained my issues. Office did not have freezing solution for one of the procedures. The other injection I received did not do anything to the cyst.
Jul 5, 2025
Smooth, quick skin check. Very comfortable.
Jun 29, 2025
Dr. Rubinstein excellent, thorough and very friendly.
Jun 29, 2025
Everyone was very friendly and knowledgeable. My appointment started in time and I was in and out very quickly.
Jun 26, 2025
Great first visit. Thorough, professional, friendly.
Jun 24, 2025
no wait, quick, and no pain
Jun 15, 2025
I had a long wait in the waiting room, but once I got seen by the doctor, things moved quickly
Jun 13, 2025
Dr. Rubenstein is wonderful!
Jun 12, 2025
excellent
May 31, 2025
Very satisfying! Dr. Rubenstein is a great dermatologist!
May 25, 2025
Patient without appointment was seen before me
May 22, 2025
They were shortstaffed, so I felt rushed compared to when I’m usually there
May 19, 2025
Very rude aggressive intro to how to schedule the right session, the intake assistant once in the room was very off putting
May 16, 2025
My appointment started nearly 40 minutes late, and I never received any updates or was told the doctor was running behind. It was also extremely hot in the waiting room. I had a cosmetic consultation, so it was a paid consult (no insurance), and it felt rushed and not very thorough. I waited longer than the doctor actually spoke to me. To top it all off, I had an adverse reaction that I reported to the clinic afterward, and the person who called me back was dismissive and didn’t take me seriously. Also, the reception desk scheduled my follow-up appointments with the wrong provider.
May 16, 2025
Very happy with how things went.
May 9, 2025
excellent care & attention
May 9, 2025
On time. Staff was nice. Visit seems rushed.
May 5, 2025
I called into the Lakeview office after receiving news I had BCC from a previous Dermatologist in a different city. Everyone was extremely nice and treated my situation with high priority! I’m very grateful for the team I was able to be helped by.
May 5, 2025
The doc just feels really genuine and caring. It was an efficient use of my time.
May 4, 2025
very good
Apr 21, 2025
Very little wait time, parking lot had plenty of space, employees were very polite and efficient.
Apr 19, 2025
I enjoyed the doctor a lot. What I did not enjoy was telling the First Lady my entire history and background and why I was there just to then have to repeat everything I had just said to the other lady to the doctor. Seemed like an inefficient amount of time was spent repeating what I had just said. The appointment felt a little rushed also .
Apr 18, 2025
efficient and friendly
Apr 17, 2025
Dr. Rubenstein is a wonderful, knowledgable and extremely caring & helpful Dr.!
Apr 11, 2025
Very positive
Apr 11, 2025
Friendly, professional service
Apr 11, 2025
Great doctor Patel
Apr 5, 2025
very professional