Dermatology + Aesthetics - Lakeview
Dermatology
3245 N. Halsted St.
Chicago, IL 60657 Directions
4.7 out of 5
115 verified ratings
115 Ratings, 67 Comments
Nov 7, 2024
Emily Rubenstein, DO
had a spot on my face and was taken care immediately.
Nov 2, 2024
Friendly, professional service!
Nov 1, 2024
Well it’s been 5 days and I still haven’t gotten the results back from my visit. That’s the longest I’ve ever waited from any doctor so I’ve been anxious all week.
Oct 31, 2024
Didn’t address the hair loss concern :(
Oct 27, 2024
The actual visit was great and the dermatologist was great with our son. Unfortunately, the front desk staff members (2 of them) seem to have forgotten their roles—we sat for 20 min past our appt start time which was an early morning appointment and they didn’t inform us the doctor was running behind, didn’t acknowledge they were late, didn’t do anything to find out what was going on until I asked and then didn’t inform me of what was happening until I asked again. They didn’t apologize, seemed aloof and talked to each other about other, non-work related topics multiple times as we waited. It was quite surprising.
Oct 19, 2024
The staff didn’t introduce themselves or their role. They didn’t ask consent to take photos. And the provider spent less than 5 minutes in the room and didn’t face me when she was talking to me.
Oct 19, 2024
Quick and informative
Oct 19, 2024
The person who took me back didn’t introduce herself or her role, and she used my dead name. They took pictures of me without asking if they could or if I was okay with that. And then the dermatologist spent less then 5 minutes in the room.
Oct 19, 2024
Ankita Patel is a great dermatological PA
Sep 24, 2024
I was warmly greeted by the front desk associates and didn't wait long before meeting with the medical assistant, Betsy. Betsy was quick & thorough with my onboarding, explaining in advance what the doctor might ultimately suggest. My experience with the Dr. Rubenstein was lovely. She was professional, understanding and had immediate answers to my concerns.
Sep 24, 2024
From start to finish of my appointment I felt welcomed, comfortable and at ease. It was my first derm appointment and Dr.Patel explained everything and made me feel comfortable. 10/10 will be back!
Sep 22, 2024
A little disorganized, weak in communication skills
Sep 8, 2024
There was a fairly long wait before being the doctors, but it's the first time this has happened.
Sep 4, 2024
Positive
Aug 31, 2024
Took me early, very professional and thorough.
Aug 31, 2024
Great experience
Aug 31, 2024
The only issue was that I had a 12:20 appointment and was told to arrive early. The front door was locked as it said they were at lunch so I was stuck outside in the heat
Aug 30, 2024
Quick and doctor was knowledgeable and answered questions and had remedies to problems I had
Aug 29, 2024
Quick and easy
Aug 28, 2024
Quick and easy transfer of care/treatment plan from last derm
Aug 24, 2024
Front desk was great. Dr Patel was nice but didn’t have any real answers for me. Told me the small itchy spot in my armpit was due to dry skin and I should moisturize. MY ARMPIT, like my actual underarm. It’s a tiny red spot the size of a pencil eraser. I said ok… how does this happen so I know what to avoid? She said “we don’t really know. Maybe friction.” Um ok. I should have seen rubenstein or gone to the other location for Dr Neha Robinson. She was great a few years ago. So I got a steroid cream and no answers.
Aug 19, 2024
Thorough cancer screening.
Aug 19, 2024
Thorough, intelligent
Aug 19, 2024
Well cared for.
Aug 17, 2024
Easy confident
Aug 16, 2024
Check in was fast and easy and the front desk person was friendly and helpful. Dr. Rubinstein was great as always. She is efficient and fast, but never makes me feel as if she is rushing or unable to answer any of my questions. The physician assistant was also very good.
Aug 12, 2024
everyone is so kind, I never feel rushed and the experience feels personal
Aug 10, 2024
Thank you for clearing up my rash as I was in a serious panic. Not totally done yet but your Rex is working. And great personality and bedside manner
Aug 2, 2024
Professional, fast and friendly. All i can ask for
Aug 2, 2024
super professional, fast and job well done. Love this place
Jul 27, 2024
Everything was on time and really good.
Jul 25, 2024
great people providing my treatment
Jul 22, 2024
Very detailed exam
Jul 19, 2024
Quick, kind, and caring providers.
Jul 14, 2024
Ample parking, good location, quick check in, welcoming staff and the doctor is terrific.
Jul 7, 2024
My doctor was really nice and took the time to look at things I had been worried about. She also explained everything clearly.
Jul 3, 2024
Knowledge and professionalism of staff and providers complete confidence in Dr Rubenstein and the results. Easy to schedule
Jul 3, 2024
Front desk struggled to check me in and check me out.
Jul 3, 2024
Everyone is friendly and great atmosphere
Jun 28, 2024
Nice staff, good Doctor, easy parking
Jun 28, 2024
very friendly and professional
Jun 17, 2024
PROFFESIONAL,COURTEOUS
Jun 17, 2024
The experience was very quick and I did not feel as though I had much time to talk.
Jun 15, 2024
During my appointment I was prescribed medication. The prescription was not sent to the pharmacy, I had to call 2 days later to request the prescription be sent. Additionally I was going to be given a quote for a procedure discussed during my appointment. I was never provided the quote and even asked for it a second time when I called about my prescription.
Jun 10, 2024
Both receptionists friendly, knowledgeable, helpful.
May 26, 2024
Accommodating as we were held up in traffic
May 24, 2024
Great
May 17, 2024
Dr Rubenstein is always great
May 14, 2024
I felt very welcome, the team was very knowledgeable and they were able to address my concerns.
May 14, 2024
The layout of the room was awkward and needs to be rethought. The exam table is in a bad spot and when the door opens and you have the gown on passerby’s can see you basically naked. The PA and the assistant didn’t know where things were in the exam room which was awkward. There was a lot of bumping into each other and also me. The PA felt VERY rushed in her exam of me. She didn’t see a wart I had on her own, and I had to point it out. This was fine but sorta made me wonder if she had missed anything else. She also was openly criticizing the previous dermatologist at another D&A office I’d been to and their notes about my moles. I saw that as unprofessional and confusing as a patient. Overall visit felt very awkward and I felt misplaced and that the exam room needed to be rethought and layout was horrible for a patient.